Page 294 of 392
294
3. WHAT TO DO IF...
HIGHLANDER_Navi_U
When making/receiving a call
“Unable to dial.
Please check your
phone.”
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.∗⎯
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
∗53
SymptomLikely causeSolution
Page
Cellular phoneThis
system
A call cannot be
made/received.Your vehicle is in a
“No Service” area.Move to where “No
Service” no longer ap-
pears on the display.⎯⎯
SymptomLikely causeSolution
Page
Cellular phoneThis
system
Page 296 of 392
296
3. WHAT TO DO IF...
HIGHLANDER_Navi_U
When using the Bluetooth® message function
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Messages cannot be
viewed.
Message transfer is
not enabled on the
cellular phone.
Enable message trans-
fer on the cellular
phone (approve mes-
sage transfer on the
phone).
∗⎯
Automatic transfer
function on this sys-
tem is set to off.Set automatic transfer
function on this system
to on.
⎯290
New message notifi-
cations are not dis-
played.
Notification of SMS/
MMS/E-mail recep-
tion on this system
is set to off.Set notification of SMS/
MMS/E-mail reception
on this system to on.
∗290
Automatic message
transfer function is
not enabled on the
cellular phone.Enable automatic
transfer function on the
cellular phone.
∗⎯
Page 297 of 392
297
3. WHAT TO DO IF...
HIGHLANDER_Navi_U
PHONE
7
In other situations
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The Bluetooth® con-
nection status is dis-
played at the top of
the screen each time
the engine
switch is in following.
Vehicles without
a smart key sys-
tem
The engine switch is
in the “ACC” or “ON”
position.
Vehicles with a
smart key system
The engine
switch is in ACCES-
SORY or IGNITION
ON mode.
Connection confir-
mation display on
this system is set to
on.To turn off the display,
set connection confir-
mation display on this
system to off.
⎯57
Page 298 of 392
298
3. WHAT TO DO IF...
HIGHLANDER_Navi_U
Even though all con-
ceivable measures
have been taken, the
symptom status does
not change.
The cellular phone
is not close enough
to this system.Bring the cellular
phone closer to this
system.⎯⎯
Radio interference
has occurred.Turn off Wi-Fi® devices
or other devices that
may emit radio waves.⎯⎯
The cellular phone
is the most likely
cause of the symp-
tom.
Turn the cellular phone
off, remove and rein-
stall the battery pack,
and then restart the
cellular phone.
∗⎯
Enable the cellular
phone’s Bluetooth®
connection.
∗⎯
Disable the Wi-Fi®
connection of the cellu-
lar phone.∗⎯
Stop the cellular
phone’s security soft-
ware and close all ap-
plications.
∗⎯
Before using an appli-
cation installed on the
cellular phone, careful-
ly check its source and
how its operation might
affect this system.
∗⎯
∗ : For details, refer to the owner’s manual that came with the cellular phone.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Page 371 of 392
371
1. Entune App Suite OVERVIEW
HIGHLANDER_Navi_U
Entune App Suite
9
Perform the following actions.
In order to use Entune App Suite, the fol-
lowing actions must first be performed:
User registration with a service contract
(→ P.371)
Download the Entune App Suite applica-
tion onto your cellular phone, and login to
the application. ( →P.372)
Register the cellular phone that the
Entune App Suite application was down-
loaded to with the system. ( →P.372)
Register a Bluetooth
® phone with the
hands-free system. (→ P.44)
Download Entune App Suite applications
to the system. ( →P.374)
1Perform user registration at
http://www.toyota.com/entune/
.
PREPARATION BEFORE
USING Entune App Suite
SETUP REQUIRED TO USE
Entune App Suite
1User registration
2Download the Entune App Suite ap-
plication to your cellular phone.
3Register the cellul ar phone to the sys-
tem.
4Download Entune App Suite applica-
tions to the system.
USER REGISTRATION
Page 376 of 392

376
2. Entune App Suite OPERATION
HIGHLANDER_Navi_U
IF A MESSAGE APPEARS ON THE SCREEN
When problems occur starting up the application player, a message will appear on
the screen. Referring to the table below to identify the problem, take the suggested
corrective action. The following messages are only a few examples. If a message
other than the following is displayed, follow the instructions displayed on \
the
screen.
MessageDisplay conditionsCorrective action
“The Phone is not connected.
For more information, please
visit toyota.com.”The cellular phone cannot be
connected.
Refer to http://
www.toyota.com/entune/ to
confirm if the phone is com-
patible or not.
“To use the services, an ac-
tive application needs to be
running on your phone. For
more information, please visit
toyota.com.”The Entune App Suite appli-
cation cannot be connected
to Bluetooth
SPP.
Refer to http://www.toyota.com/entune/ to
confirm if the phone is
Bluetooth
SPP compatible
or not, and then activate the
Entune App Suite application.
INFORMATION
● The actual messages displayed on screen may differ from the messages in this manual.
Page 382 of 392

382
ALPHABETICAL INDEX
HIGHLANDER_Navi_U
A
AAC........................................................ 100
AM............................................................ 83
APPS button ............................................ 12
“Apps” screen........................................... 14
AUDIO button........................................... 12
Audio settings ........................................ 120
AUX........................................................ 116
B
Bluetooth®................................................ 44
Profiles ................................................. 46
Registering a Bluetooth
® audio
player ................................................ 45
Registering a Bluetooth
® phone ........... 44
Bluetooth® audio .................................... 111
Connecting a Bluetooth® device ........ 115
Listening to Bluetooth® audio ............. 115
Bluetooth® phone................................... 260
Bluetooth® phone message function ..... 275
Buttons overview...................................... 12
C
Calling on the Bluetooth® phone ............ 265
Casual speech recognization ................. 174
CD .......................................................... 100
Playing an audio CD ........................... 102
Playing an MP3/WMA/AAC disc ......... 102
Command list ......................................... 175
D
Data services settings ............................ 185
Setting download methods ................. 185
Destination search screen...................... 317
Driver Easy Speak ................................. 186
Driver settings .......................................... 68
E
Editing route ........................................... 339
Adding destinations ............................ 340
Deleting destinations .......................... 340
Detour setting ..................................... 342
Reordering destinations...................... 340
Selecting route type ............................ 341
Setting route preferences ................... 341
Emergency ............................................. 326
Entering letters and numbers/ list screen operation ............................. 38
Entering letters and numbers ............... 38
Entune App Suite ................................... 373
Entering keyword operation ................ 378
Linking Entune App Suite and navigation function .......................... 377
Page 384 of 392

384
ALPHABETICAL INDEX
HIGHLANDER_Navi_U
N
Navigation .............................................. 301
O
Operating information ............................ 122CD player and disc ............................. 123
Error messages .................................. 131
File information ................................... 127
iPod .................................................... 125
Radio .................................................. 122
Terms ................................................. 129
P
Panoramic view monitor.......................... 214
Camera................................................ 239
Camera switch..................................... 217
Display................. 217, 221, 222, 225, 228
Magnifying function ............................. 235
Switching the display ........................... 219
Things you should know ...................... 247
Phonebook............................................. 267
Phone/message settings........................ 280
“Contact/Call History Settings” screen ............................................. 282
“Messaging Settings” screen .............. 290
“Phone Display Settings” screen ........ 291
Phone/message settings screen ........ 280
“Sound Settings” screen ..................... 281
PWR·VOL knob ....................................... 12
R
Rear seat entertainment system .............132
Changing the source ...........................136
Playing a Blu-ray Disc™ (BD)/ DVD discs ........................................145
Playing an audio CD ............................158
Playing an SD card ..............................161
Playing MP3/WMA discs .....................158
Remote controller ................................135
Using the video mode ..........................166
Rear view monitor system ...................... 190
Receiving on the Bluetooth
® phone ....... 271
Incoming calls ..................................... 271
Receiving traffic map information ........... 184
Receiving weather information ............... 182
Registering/connecting Bluetooth
®
device ................................................... 44
Certification........................................... 48
Profiles.................................................. 46
Registering a Bluetooth
® audio player
for the first time ................................. 45
Registering a Bluetooth
® phone
for the first time ................................. 44
Registering home ..................................... 22
Registering preset destinations ................ 24
Route guidance screen .......................... 333
During freeway driving ........................ 335
Route overview ................................... 334
Screen for route guidance .................. 333
Turn list screen ................................... 337
Turn-by-turn arrow screen .................. 337
When approaching intersection .......... 336
Route trace............................................. 312