Page 395 of 516
395
7When trouble arises
C-HR_OM_USA_OM10526U7-1. Essential information
Emergency flashers .......... 396
If your vehicle has to be stopped in an
emergency ...................... 397 7-2. Steps to take in an
emergency
If your vehicle needs to be towed ......................... 399
If you think something is wrong .............................. 406
Fuel pump shut off system ............................ 407
If a warning light turns on or a warning buzzer
sounds ............................ 408
If a warning message is displayed......................... 418
If you have a flat tire.......... 423
If the engine will not start ................................. 434
If the electronic key does not operate
properly (vehicles with a
smart key system) ........... 436
If the vehicle battery is discharged ...................... 439
If your vehicle overheats ........................ 443
If the vehicle becomes stuck ............................... 446
Page 396 of 516
3967-1. Essential information
C-HR_OM_USA_OM10526U
Emergency flashers
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in th e road due to a breakdown, etc.
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4137-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526UFront passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. The buzzer sounds
once if the vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is
still unfastened after 24 seconds, the buzzer will sound intermittently for 6
seconds. Then, if the seat belt is still unfastened, the buzzer will sound in a
different tone for 90 more seconds.
Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert the rear
passengers that his or her seat belt is not fastened. If the vehicle reaches a
speed of 12 mph (20 km/h), the buzzer will sound intermittently for 6 sec-
onds. Then, if the seat belt is still unfastened, the buzzer will sound in a dif-
ferent tone for 24 more seconds.
■
SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (front), side
impact sensors (rear), driver’s seat posit ion sensor, driver’s seat belt buckle
switch, front passenger occupant classification system, “AIR BAG ON” indica-
tor light, “AIR BAG OFF” indicator li ght, front passenger’s seat belt buckle
switch, driver’s seat belt pretensioner, front passenger’s seat belt preten-
sioner and force limiter, airbags, interconnecting wiring and power sources.
( →P. 32)
■ Electric power steering system warning light (warning buzzer)
When the battery charge becomes insufficient or the voltage temporarily
drops, the electric power steering system warning light may come on and \
the
warning buzzer may sound.
■ If the malfunction indicator la mp comes on while driving
For some models, the malfunction indicator lamp will come on if the fuel tank
becomes completely empty. If the fuel tank is empty, refuel the vehicle imme-
diately. The malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact your Toyota dealer.
■ Front passenger detection sensor, seat belt reminder and warning
buzzer
● If luggage is placed on the front passenger seat, the front passenger de\
tec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
Page 434 of 516

4347-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
If the engine will not start
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting procedures.
(→ P. 162, 165)
● There may be a malfunction in the engine immobilizer system.
(→ P. 74)
One of the following may be the cause of the problem:
● The battery may be discharged. ( →P. 439)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key battery depletion or a blown fuse.
However, an interim measure is available to start the engine.
( → P. 435)
If the engine will not start eve n though correct starting proce-
dures are being followed ( →P. 162, 165), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with a smart key
system)
Page 435 of 516

4357-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526U
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 439)
● There may be a malfunction in th e steering lock system. (vehicles
with a smart key system)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the ve hicle inspected by your Toyota
dealer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart key system)
1
2
3
4
Page 436 of 516
4367-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
If the electronic key does not operate
properly (vehicles with a smart key system)
Use the mechanical key (→P. 100) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
Opens the windows (turn and
hold)
*
*
: These settings must be customized at your Toyota dealer. ( →P. 474)
If communication between the electronic key and vehicle is
interrupted ( →P. 121) or the electronic key cannot be used
because the battery is depleted, the smart key system and
wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by follow-
ing the procedure below.
Locking and unlocking the doors
Page 438 of 516

4387-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
■Stopping the engine
Set the parking brake, shift the shift lever to P and press the engine switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 373)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above. The
engine does not start and modes will be changed each time the switch is
pressed. ( →P. 166)
■ When the electronic key does not work properly
●Make sure that the smart key system and push button start has not been
deactivated in the customization setting. If it is off, turn the function on.
(Customizable features: →P. 474)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 120)
WARNING
■ When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-\
sibility of any passenger having any of their body parts caught in the side
window.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window.
3
Page 439 of 516
4397-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
7
When trouble arises
If the vehicle battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Open the hood. ( →P. 338)
Remove the engine cover.
Pull up the both ends of the cover
vertically.
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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