Page 486 of 592
4868-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
Apply the parking brake and turn the power switch off.
Use wheel chocks for all 4 wheels to prevent the vehicle from rolling.
Secure the vehicle by strapping
the tires to the deck of the tow
truck as shown.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for a short distance at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Using a flatbed truck
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2
Emergency towing
Page 489 of 592

4898-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ To prevent damage to the vehicle when using a flatbed truck
● Do not drive over wheel chocks, as doing so may damage the tires.
● Do not tie down the vehicle over any parts other than the tires (do not use
parts such as the suspension).
Page 490 of 592

4908-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
●Fluid leaks under the vehicle.
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● The high engine coolant temperature display is shown on the multi-
information display.
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
If you think something is wrong
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact any authorized Toyota
dealer or repairer, or anothe r duly qualified and equipped pro-
fessional as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 494 of 592

4948-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
*1: Brake system warning buzzer:
When there is a possible problem that could affect braking performance,
the warning light will come on and a warning buzzer will sound.
Parking brake engaged warning buzzer:
The buzzer sounds to indicate that the parking brake is still engaged (with
the vehicle having reached a speed of 5 km/h [3 mph]).
*2: Driver’s and passengers’ seat belt buzzer:
The driver’s and passengers’ seat belt buzzer sounds to alert the driver
and passengers that his or her seat belt is not fastened. The buzzer
sounds for 30 seconds after the vehicle reaches a speed of at least 20
km/h (12 mph). Then, if the seat belt is still unfastened, the buzzer will
sound in a different tone for 90 more seconds.
Rear passengers’ seat belt reminder lights (warning
buzzer)*2
Warns the rear passengers to fasten their seat belts.
Fasten the seat belt.
(If equipped)
Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P. 495)
• Flat tire ( P. 507, 519)
Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case the
light does not turn off even if the tire inflation pres-
sure is adjusted, have the system checked by any
authorized Toyota dealer or repairer, or another duly
qualified and equi pped professional.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system ( P. 496)
Have the system checked by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional.
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
P. 498
Warning lightWarning light/Details/Actions
Page 495 of 592

4958-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
■Front passenger detection sensor, seat belt reminder and warning
buzzer
● If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ If the malfunction indicator lamp comes on while driving
The malfunction indicator lamp will come on if the fuel tank becomes com-
pletely empty. If the fuel tank is empty, refuel the vehicle immediately. The
malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped professional
as soon as possible.
■ When the tire pressure warning light comes on (vehicles with a tire pres-
sure warning system)
Carry out the following procedure after the tire temperature has lowered suffi-
ciently.
● Check the tire inflation pressure and adjust it to the appropriate level.
● If the warning light does not go out after several minutes, check that the tire
inflation pressure is at the specified level and carry out initialization.
The warning light may come on again if the above operations are conducted
without first allowing the tire temperature to lower sufficiently.
■ The tire pressure warning light may come on due to natural causes
(vehicles with a tire pressure warning system)
The tire pressure warning light may come on due to natural causes such as
natural air leaks and tire inflation pressure changes caused by temperature.
In this case, adjusting the tire inflation pressure will turn off the warning light
(after a few minutes).
■ When a tire is replaced with a spare tire (vehicles with a tire pressure
warning system)
The compact spare tire is not equipped with a tire pressure warning valve and
transmitter. If a tire goes flat, the tire pressure warning light will not turn off
even though the flat tire has been replaced with the spare tire. Replace the
spare tire with the repaired tire and adjust the tire inflation pressure. The tire
pressure warning light will go off after a few minutes.
■ Conditions that the tire pressure warning system may not function prop-
erly (vehicles with a tire pressure warning system)
P. 443
Page 497 of 592

4978-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
WARNING
■If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped profes-
sional. The vehicle will become extremely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.
■ When the electric power steering system warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavier than usual when operating, hold
firmly and operate using more force than usual.
■ If the tire pressure warning light comes on (vehicles with a tire pres-
sure warning system)
Be sure to observe the following precautions. Failure to do so could cause a
loss of vehicle control and result in death or serious injury.
● Stop your vehicle in a safe place as soon as possible. Adjust the tire infla-
tion pressure immediately.
● Vehicles with a compact spare tire: If the tire pressure warning light comes
on even after tire inflation pressure adjustment, it is probable that you have
a flat tire. Check the tires. If a tire is flat, change it with the spare tire and
have the flat tire repaired by the nearest authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
● Vehicles with an emergency tire puncture repair kit: If the tire pressure
warning light comes on even after tire inflation pressure adjustment, it is
probable that you have a flat tire. Check the tires. If a tire is flat, repair the
flat tire by using emergency tire puncture repair kit.
● Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate, you
could lose control of the steering wheel or the brakes.
■ If a blowout or sudden air leakage should occur (vehicles with a tire
pressure warning system)
The tire pressure warning system may not activate immediately.
NOTICE
■ To ensure the tire pressure warning system operates properly (vehi-
cles with a tire pressure warning system)
Do not install tires with different specifications or makers, as the tire pres-
sure warning system may not operate properly.
Page 507 of 592
5078-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift position to P.
● Stop the hybrid system.
● Turn on the emergency flashers. (P. 482)
If you have a flat tire (vehicles with a spare
tire)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 4 3 9
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 509 of 592

5098-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
Remove the deck mat. (P. 401)
Take out the jack.
For tightening
For loosening
WARNING
■ Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off the
jack, leading to death or serious injury.
● Do not use the tire jack for any purpose other than replacing tires or install-
ing and removing tire chains.
● Only use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do not use other tire jacks for replac-
ing tires on this vehicle.
● Put the jack properly in its jack point.
● Do not put any part of your body under the vehicle while it is supported by
the jack.
● Do not start the hybrid system or drive the vehicle while the vehicle is sup-
ported by the jack.
● Do not raise the vehicle while someone is inside.
● When raising the vehicle, do not put an object on or under the jack.
● Do not raise the vehicle to a height greater than that required to replace
the tire.
● Use a jack stand if it is necessary to get under the vehicle.
● When lowering the vehicle, make sure that there is no-one near the vehi-
cle. If there are people nearby, warn them vocally before lowering.
Taking out the jack
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