
Emergencies
Note the instructions for towing
› ›
›
page 51.
Fitting the towline anchorage to the rear for
vehicles without factory fitted tow hitch
● Take the towline anchorage from the vehi-
cle t
ool kit in the luggage compartment
››› page 83.
● Press on the upper cover and carefully re-
move it
back. This may require some
strength. Allow the cover to hang.
● Screw in the towline anchorage into its po-
sition antic
lockwise as far as it will go ››› .
U se a s
uit
able tool to firmly tighten the tow-
line anchorage in its location.
● After towing, remove the towline anchorage
by t
urning it clockwise and put the cover
back in place. CAUTION
● The to wline anc
horage must always be
completely and firmly tightened. Otherwise,
it could be released while towing and tow-
starting.
● Vehicles with a factory fitted towing brack-
et, can only
be used for towing with a tow
bar, specially designed to fit on a tow hitch
ball. Otherwise, the tow hitch ball and the ve-
hicle may be damaged. Otherwise, a tow rope
should be used. Towing advice
Towing requires some expertise and experi-
ence, e
s
pecially when using a tow rope. Both
drivers should be familiar with the technique
required for towing. For this reason, inexper-
ienced drivers should abstain.
While driving, avoid excessive traction forces
and jerking. When towing on an unpaved
road, there is always a risk of overloading
and damaging the anchorage points.
If the vehicle is towed, with the hazard warn-
ing lights on and the ignition switched on,
the turn signal may be used to indicate
changes of direction. Simply operate the turn
signal lever as usual. Meanwhile, the hazard
warning lights will go off. When the turn sig-
nal lever is returned to the rest position, the
hazard warning lights will be turned on auto-
matically.
Notes for the driver of the towed vehicle
● Leave the ignition on to avoid locking the
st eerin
g wheel, to release the electronic
parking brake and to activate the turn sig-
nals, the horn as well as the window wipers
and window washers.
● As the power assisted steering does not
work if
the engine is not running, you will
need more strength to steer than normally. ●
The brake mu
st be depressed must harder
as the brake servo does not operate. Avoid
hitting the towing vehicle.
● Note the instructions and information con-
tained in the Ins
truction Manual for the vehi-
cle to be towed.
Notes for the driver of the towing vehicle
● Accelerate gently and carefully. Avoid sud-
den manoeuvr
es.
● Brake well in advance than usual and brake
gently.
● Not
e the instructions and information con-
tained in the Ins
truction Manual for the vehi-
cle to be towed.
Emergency locking and unlock-
ing
Introduction Read the additional information carefully
› ›
›
page 10,
›››
page 12,
››› page 15
The doors, rear lid and panoramic sliding
sunroof can be locked manually and partially
opened, for example if the key or the central
locking is damaged.
90

Fuses and bulbs
Several warning and control lamps light up
f or a f
ew sec
onds when the ignition is switch-
ed on, signalling that the function is being
verified. They will switch off after a few sec-
onds.
Checking the bulbs of a trailer
For vehicles with the factory fitted towing
bracket, certain trailer lights are also control-
led if the power socket is correctly connected.
A fault on a trailer turn signal is indicated on
the instrument panel by the turn signal blink-
ing twice as fast ( or ) ››› page 130.
● General fault of all turn signals on one side.
● Fault in one rear light (on some models, al-
so the regi
stration light).
● Fault in two brake lights. WARNING
Observe the safety warnings ›››
in Control
and warnin g l
amps on page 107. Note
A fault in the LED on the rear lights will not be
indicat ed. Ho
wever, if the fault affects all the
LEDs then this will be indicated by the control
lamp . To replace halogen headlight bulbs
Fig. 104
In the engine compartment: left-
h and s
ide he
adlight lining. A dipped beam
he a
dlights, B daytime driving lights and
C main beam headlights and side lights
Fig. 105
Left headlight. There is no need to remove the headlight to
r
ep
l
ace bulbs.
Complete operations only in the sequence
given:
Turn signals (small bulb holder)
1.Open the bonnet ››› page 271.
2.Rotate the bulb holder 1 to the left all the way
and pull it out backwards together with the bulb.
3.Depending on the model, the bulb is removed di-
rectly from the bulb holder or it may need to be ro-
tated and then removed.
4.Replace the faulty bulb with a new identical bulb.
5.Place the bulb holder in the headlight and rotate
to the right all the way.
Dipped beam A and daytime lights B
1.Open the bonnet
››› page 271.
2.Remove the rubber cover on the rear of the head-
light.
3.Rotate the bulb holder to the left all the way and
pull it out backwards together with the bulb.
4.Depending on the model, the bulb is removed di-
rectly from the bulb holder or it may need to be ro-
tated and then removed.
5.Replace the faulty bulb with a new identical bulb.
6.Place the bulb holder in the headlight and rotate
to the right all the way.
7.Insert the rubber cover.» 93
Technical data
Advice
Operation
Emergencies
Safety

Opening and closing
windows will close. If the water jet or steam
is
briefly
moved away from the sensor sur-
face A on one of the handles and then poin-
ted at it
again, all the windows will probably
open ››› page 118, Convenience functions. Note
● If the v
ehicle battery has little or no charge,
or the vehicle key battery is almost or entire-
ly out of charge, it is likely that the vehicle
will not be able to be lock or unlocked with
the Keyless Access system. The vehicle can
be unlocked or locked manually ››› page 90.
● If there is no valid key inside the vehicle or
the syst
em fails to detect one, a warning will
display on the dash panel screen. This could
happen if any other radio frequency signal in-
terferes with the key signal (e.g. from a mo-
bile device accessory) or if the key is covered
by another object (e.g. an aluminium case).
● If the sensors are very dirty, e.g. have a lay-
er of sa
lt, how the sensors on the door han-
dles operate may be affected. If this is the
case, wash the vehicle ››› page 253.
● If the vehicle is equipped with an automatic
gearbo
x, it may only be locked in the gear
stick is in position P. Safe security system
FunctionNecessary operations
Lock the vehicle and
activate the “Safe” se-
curity system.Press the button once on
the vehicle key.
Lock the vehicle with-
out activating the
“Safe” security system.
Press the button twice on
the vehicle key.
Touch the Keyless Access
close and ignition lock sensor
surface located on the exteri-
or part of the door handle
twice ››› page 117.
Press the central locking but-
ton on the driver door
once. Depending on the vehicle, when switching
the ignition off
, a w
arnin
g may be displayed
on the dash panel screen stating that the
Safe security system is activated ( SAFE
Lock or
SAFELOCK ).
Disabling the Safe security system
The Safe security system may be disabled in
any of the following ways:
● Press the button on the
vehicle key
twice.
● Touch the Keyless Access close and igni-
tion lock sen
sor surface located on the exteri-
or part of the door handle twice ››› page 117. ●
Switc
h the ignition on.
● Press the ignition push button of the
Keyle
ss Access lock and ignition system.
When the “safe” security system is disabled,
the following needs to be taken into account:
● The vehicle can be opened and unlocked
from the ins
ide using an inside door handle.
● The anti-theft alarm is activated.
● The vehicle interior monitoring system and
the anti-tow sy
stem are disabled. WARNING
Careless use of the “Safe” security system
can c au
se serious injury.
● Never leave anybody inside the vehicle if it
has
been locked using the key. When the
Safe security system is activated, the doors
cannot be opened from the inside!
● When the doors are locked, it is difficult to
get t
o passengers in the vehicle interior in
case of an emergency. Passengers could re-
main trapped inside and unable to unlock the
doors in case of an emergency. Anti-theft alarm
The anti-theft alarm makes it more difficult to
br
e
ak
into the vehicle or steal it.
The anti-theft alarm is automatically turned
on when the vehicle is locked with the key. »
119
Technical data
Advice
Operation
Emergencies
Safety

Operation
When does the system trigger an alarm?
The anti-thef t
al
arm siren will be triggered for
about 30 seconds accompanied by optical
warning signals for about five minutes when
the vehicle is locked and the following unau-
thorised actions are taken:
● When the door is mechanically unlocked
usin
g the vehicle key without turning the ig-
nition within the following 15 seconds.
● A door is opened.
● The bonnet is opened.
● The rear lid is opened.
● When the ignition is switched on with a
non-authorised k
ey.
● When the vehicle battery is disconnected.
● When there is movement inside the vehicle
(vehicl
es with interior monitoring).
● When the vehicle is towed (vehicles with
anti-tow sy
stem)
● When the vehicle is lifted (vehicles with an-
ti-tow sy
stem).
● Transporting the vehicle on a ferry or by
railr
oad (vehicles with an anti-tow system or
interior monitoring).
● Unhitch a trailer connected to the anti-theft
alarm ››
› page 237.
How to turn OFF the alarm
Unlock the vehicle with the unlocking button
on the key or turn on the ignition with a valid key. On vehicles with the Keyless Access sys-
tem, the alarm c
an also be disabled by grasp-
ing the door handle ››› page 117. Note
● The al arm w
ill be triggered once more when
anybody enters the same zone of surveillance
or any other zone. If, for example, after open-
ing a door, the rear lid is also opened.
● The anti-theft alarm is not activated when
the vehic
le is locked from within using the
central locking button .
● If the driver door is unlocked mechanically
with the key
, only the driver door is unlocked,
the rest of the doors remain locked. Only
when the ignition has been turned on will the
other doors be available - but not unlocked -
and the central locking button will be activa-
ted.
● If the vehicle battery is run down or flat
then the anti-theft a
larm will not operate cor-
rectly. Vehicle interior monitoring system
and anti-t
o
w sy
stem* Fig. 132
On the roof console: interior moni-
t orin
g sen
sors The interior monitoring system triggers the
al
arm if
the
vehicle is locked and movement
is detected inside the vehicle. The anti-tow
system triggers the alarm if the vehicle is
locked when the system detects the vehicle
is being raised.
Switching on the interior monitoring and the
anti-tow systems
Close the storage compartment ››› Fig. 132
1 on the roof console, otherwise the interior
monit orin
g f
unction (arrow) is not guaran-
teed to work freely.
Use the key to lock the vehicle. If the anti-
theft alarm is turned on, the interior monitor-
ing and the anti-tow systems are also activa-
ted.
120

Opening and closing
Switching off the interior monitoring and the
anti-t o
w sy
stems
The vehicle interior monitoring is switched off
by pressing the remote control lock button
twice.
● Lock all doors and rear lid.
● Use the key to lock the vehicle. The interior
monitoring and / or anti-t
owing alarm are
switched off until the next time the vehicle is
locked.
To turn off the interior monitoring and anti-
tow systems before unlocking the vehicle, for
example in the following situations:
● When leaving animals inside the vehicle
›››
page 114.
● When the vehicle must be loaded.
● When the vehicle is being transported, for
examp
le, by ferry.
● When the vehicle must be towed with the
axle r
aised.
Risk of false alarms
The interior monitoring system will only oper-
ate correctly if the vehicle is completely
closed. Observe legal requirements. The
alarm may be accidentally triggered in the
following cases:
● When a window is completely or partially
open. ●
If the su
nglasses storage compartment in
the roof console is open.
● When the panoramic sliding sunroof is
compl
etely or partially open.
● When suspended objects are hung from
the interior mirror (air fr
eshener) or there are
loose papers in the vehicle.
● If the separation net is fitted and moves
(due to heatin
g).
● Due to a vibrating mobile telephone inside
the vehic
le. Note
Upon activating the alarm, if any door or the
re ar lid i
s open, only the anti-theft alarm will
be activated. The interior monitoring and an-
ti-tow systems will only be activated when
the doors and rear lid are fully closed. Doors
Intr oduction WARNING
If a door is not correctly closed, it could open
une xpect
edly when driving and cause serious
injuries.
● Always stop immediately and close the
door. ●
When clo s
ing, ensure that the door has
closed correctly. A closed door should be
flush with the corresponding parts of the
bodywork.
● Open and close doors only when nobody is
in the way
of the door. WARNING
A door held open by its retainer could be
b lo wn c
losed by the wind or close if the vehi-
cle is on a hill, causing injury.
● When opening and closing doors, always
use the door handl
e. Warning lamp
It lights up
At least one vehicle
door is open or not
correctly shut.
Stop driving immediately!
Open the corresponding door
and close it immediately. Several warning and control lamps light up
f
or a f
ew sec
onds when the ignition is switch-
ed on, signalling that the function is being
verified. They will switch off after a few sec-
onds.
If a door is open or not properly closed, the
warning lamp or will light up on the in-
strument panel.
Depending on the vehicle equipment, a sym-
bol may be displayed on the dash panel »
121
Technical data
Advice
Operation
Emergencies
Safety

Operation
Turning on and off the electric child safetyFunctionNecessary operations
To switch sys-
tem on:Press the button ››› Fig. 135 1 or
2.
To switch sys-
tem off:Press the button again. The yellow control lamp
indicate
s that the
feature is on for the corresponding button. WARNING
When the electric child safety function is acti-
vat ed, the s
liding door can be opened from
the outside only.
● Never leave children or disabled people
alone in the v
ehicle if the doors are to be
locked. Therefore, passengers will be locked
inside the vehicle. They could be trapped in
the car in an emergency and will not be able
to get themselves to safety. Individuals
locked in the vehicle can be exposed to very
high or very low temperatures.
● Depending on the time of the year, temper-
ature
s inside a locked and closed vehicle can
be extremely high or extremely low resulting
in serious injuries and illness or even death,
particularly for young children. Rear lid
Intr oduction Read the additional information carefully
›› ›
page 12 WARNING
Careless and unsuitable locking, opening and
clo s
ing of the rear lid can cause accidents
and serious injury.
● Open and close the rear lid only when no-
body is
in the way.
● Do not close the rear lid by pushing it down
with y
our hand on the rear window. This
could break and cause injury.
● Ensure the rear lid is locked after closing,
otherwi
se, it may open unexpectedly while
driving. A closed rear lid should be flush with
the corresponding parts of the bodywork.
● Always keep the rear lid closed while driv-
ing to av
oid toxic gases entering the vehicle
interior.
● Do not open the rear lid when there is a
load c
arrier installed. Likewise, the boot
hatch cannot be opened when a load is at-
tached to it, for example bicycles. An open
rear lid could close itself if there is an addi-
tional weight on it. If necessary, press down
on the rear lid and remove the load.
● Close and lock both the rear lid and all the
other doors when
you are not using the vehi- cle. Ensure that nobody remains inside the
vehic
l
e.
● Never allow children to play inside or
around the
vehicle without supervision, espe-
cially if the rear lid is open. Children could
enter the luggage compartment, close the
rear lid and become trapped. Depending on
the time of the year, temperatures inside a
locked and closed vehicle can be extremely
high or extremely low resulting in serious in-
juries and illness or even death, particularly
for young children.
● Never leave children or disabled people
alone in the v
ehicle. If the vehicle key or the
central locking button is used, they may be
locked in the vehicle. WARNING
Unsuitable or careless unlocking and opening
of the r e
ar lid could cause serious injuries.
● If there is a loaded luggage carrier on the
rear lid, it
could be unlocked or open but not
recognised as such. An unlocked or open rear
lid could open unexpectedly while driving. CAUTION
Before opening the rear lid, ensure that there
is s
ufficient free space to open and close it,
for example if you are towing a trailer or in a
garage. 124

Operation
Opening the rear lid electronically Fig. 137
Button with rear lid open Opening the rear lid
● Press and hold the butt
on on the vehi-
cle key until the rear lid opens automatically.
● OR: press and hold the butt
on on the
centre console for approximately 1 second
››› Fig. 6.
● OR: press the ››
›
Fig. 7 boot hatch but-
ton (arrow).
In case of difficulty or obstruction, automatic
opening of the rear lid is interrupted.
Electronically opening the rear lid does not
work when a trailer is electrically connected
and hitched to a factory fitted tow hitch
››› page 237.
The rear lid can be opened manually by ap-
plying more force. Closing the rear lid
● Press and hold the button on the
vehi-
cle key for approximately 1 second.
● OR: press and hold the b
utton on the
centre console for approximately 1 second
››› Fig. 6.
● OR: press the ››
›
Fig. 7 boot hatch but-
ton (arrow).
● Press the button on the open r
ear lid
››› Fig. 137 ››› .
● Manually push the rear lid down to close it.
The r e
ar lid w
ill move down to the closed po-
sition to close and lock itself automatically
using the power-close feature ››› .
In c a
se of
difficulty or obstruction, automatic
closing of the rear lid is interrupted and it will
open slightly.
Check why the rear lid could not close.
Attempt to close it once more.
Interrupting the opening and closing process
Rear lid opening and closing can be stopped
by pressing one of the buttons. Each time
one of the buttons is pressed, the rear lid
moves to its initial position.
Then, it can be opened or closed by hand. To
do this, apply a little more force. Memorising the opening angle
The rear lid mu
st be at least half open to
memorise an opening angle.
● Stop automatic opening in the opening po-
sition requir
ed ››› page 126.
● Hold down the button ›››
Fig. 137 with the
rear lid open for at least three seconds. The
opening angle is memorised.
Memorisation is confirmed by blinking of the
hazard warning lights and an audible warn-
ing.
To fully open the boot hatch again, the open-
ing angle must be memorised once more.
● Release the rear lid and open it to the
memorised height.
● P
ush the rear lid all the way up. To do this,
apply
a little more force.
● Hold down the button ›››
Fig. 137 with the
rear lid open for at least three seconds.
● The opening angle is reset to the original
factor
y setting. WARNING
Unsuitable or careless closing and locking of
the re ar lid c
ould cause serious injuries.
● Never leave the vehicle unattended, or al-
low chi
ldren to play inside or around the vehi-
cle without supervision, especially if the rear
lid is open. Children could enter the luggage 126

Lights and visibility
It lights up
Left or right turn sig-
nal.
The control lamp flash-
es twice as fast when a
vehicle or trailer turn
signal is faulty.
If necessary, check the vehicle
and trailer lighting.
It lights up
Main beam on or flash-
er on.›››
page 131.
It lights up
Headlight adjustment
(Light Assist) on.›››
page 132. Several warning and control lamps light up
f
or a f
ew sec
onds when the ignition is switch-
ed on, signalling that the function is being
verified. They will switch off after a few sec-
onds. WARNING
Observe the safety warnings ›››
in Control
and warnin g l
amps on page 107. Switching lights on and off
Read the additional information carefully
› ›
›
page 25 The driver is personally responsible for the
correct
use and adjustment of the lights in all
situations.
In vehicles with tow hitch fitted as standard:
if the trailer is connected electrically and is
fitted with a rear fog light, the vehicle’s fog
light is automatically switched off.
Audible warnings to advise the driver that
the lights have not been switched off
If the key is not in the ignition and the driver
door is open, an audible warning signal is
heard in the following cases: this is a remind-
er to turn off the lights.
● When the parking light is on ›››
page 131.
● When the light switch is in position . WARNING
The side lights or daytime driving lights are
not bright enough t
o illuminate the road
ahead and to ensure that other road users are
able to see you.
● Always use your dipped beam head lights if
it is
raining or if visibility is poor. WARNING
If the headlights are set too high and the
main be am i
s not used correctly, there is a
risk of dazzling or distracting other road
users. This could result in a serious accident. ●
Alw a
ys make sure that the headlights are
correctly adjusted.
● Never use the main beam or headlight
flasher when it
can dazzle others on the road. Note
The legal requirements regarding the use of
v ehic l
e lights in each country must be ob-
served. Turn signal and main beam lever
Read the additional information carefully
› ›
›
page 26
Convenience turn signals
For the one-touch signalling, when the igni-
tion is switched on, move the lever as far as
possible upwards or downwards and release
the lever. The turn signal will flash three
times.
The control turn signals are switched on and
off from the menu Lights & Visibility
on the instrument panel display
››› page 27. This function can be discon-
nected at a specialised workshop for those
vehicles which do not have the menu
Lights & Visibility .»
131
Technical data
Advice
Operation
Emergencies
Safety