Emergencies
Changing the windscreen wiper
b l
a
des
Changing the windscreen and rear
window wiper blades Read the additional information carefully
›› ›
page 55.
The windscreen wiper blades are supplied as
standard with a layer of graphite. This layer is
responsible for ensuring that the wipe is si-
lent. If the graphite layer is damaged, the
noise of the water as it is wiped across the
windscreen will be louder.
Check the condition of the wiper blades regu-
larly. If the wipers scrape across the glass
they should be changed if they are damaged,
or cleaned if they are dirty ››› .
Dam ag
ed w
iper blades should be replaced
immediately. These are available from quali-
fied workshops. WARNING
Worn or dirty windscreen wiper blades reduce
vi s
ibility and increase the risk of accident
and serious injury.
● Always replace damaged or worn wind-
scr
een wiper blades or blades that no longer
clean the windscreen properly. CAUTION
● Damag ed or dir
ty windscreen wipers could
scratch the glass.
● If products containing solvents, rough
spong
es or sharp objects are used to clean
the blades, the graphite layer will be dam-
aged.
● Never use fuel, nail varnish remover, paint
thinner or simil
ar products to clean the win-
dows.
● In icy conditions, always check that the
wiper bl
ades are not frozen to the glass be-
fore using the wipers. In cold weather, it may
help to leave the vehicle parked with the wip-
ers in service position ›››
page 55.
● To prevent damage to the bonnet and the
wiper arms, only
leave them in the service
position.
● Before driving, always lower the wiper
arms. Tow-starting and towing
Intr oduction Read the additional information carefully
› ›
›
page 51
When towing, always respect legal require-
ments.
For technical reasons, it is not possible to
tow a vehicle if the battery is flat. If the vehicle comes with the Keyless Access
syst
em, towing is only allowed with the igni-
tion on!
The vehicle battery drains if the vehicle is
towed with the engine switched off and the
ignition connected. Depending on the battery
charge status, the drop in voltage may be so
large, even after just a few minutes, that no
electrical device in the vehicle may work e.g.
the hazard warning lights. In vehicles with
the Keyless Access system, the steering
wheel could lock ››› .
WARNING
A vehicle with a flat battery should never be
to w
ed.
● Never remove the key from the ignition
lock. Otherw
ise, the steering wheel lock
could suddenly lock. The vehicle would not
be controlled and a serious accident could
ensue. WARNING
When towing the vehicle, the handling and
brak in
g efficiency change considerably.
Please observe the following instructions to
minimise the risk of serious accidents and in-
jury:
● As the driver of the vehicle being towed:
– The brake mu
st be depressed must hard-
er as the brake servo does not operate. 88
Self-help
Always remain aware to avoid collision
with the t
o
wing vehicle.
– More strength is required at the steering
wheel as the power steering does not op-
erate when the engine is switched off.
● As the driver of the towing vehicle:
– Acc
elerate gently and carefully.
– Avoid sudden braking and manoeuvres.
– Brake well in advance than usual and
brake gently. CAUTION
● Car ef
ully fit and remove the towline anchor-
age and its cover to avoid damage to the ve-
hicle (e.g. paintwork).
● When towing, fuel could enter the catalytic
conv
erter and cause damage! Note
● The v ehic
le can only be towed if the elec-
tronic parking brake and steering lock are de-
activated. If the vehicle has no power supply
or there is an electric system fault, the en-
gine must be started using jump leads to de-
activate the electronic parking brake and
electronic steering lock.
● Vehicles with the Keyless Access locking
and ignition syst
em should only be towed
with the ignition connected since, otherwise,
the electronic steering lock will not unlock. Fitting the front towline anchorage
Fig. 102
On the right-hand side of the front
b umper:
Sc
rew in the towline anchorage. The location for the removable towline an-
c
hor
ag
e is on the right-hand side of the front
bumper ››› Fig. 102.
The towline anchorage should always be kept
in the vehicle.
Note the instructions for towing
››› page 51.
To fit the towline anchorage
● Take the towline anchorage from the vehi-
cle t
ool kit ››› page 83.
● Press on the upper cover and carefully re-
move it
forwards. Allow the cover to hang.
● Screw in the towline anchorage into its po-
sition antic
lockwise as far as it will go
››› Fig. 102 ››› . Use a suitable tool to firmly
tight en the t o
wline anchorage in its location. ●
After t
owing, remove the towline anchorage
by turning it clockwise and put the cover
back in place. CAUTION
The towline anchorage must always be com-
pl et
ely and firmly tightened. Otherwise, it
could be released while towing and tow-start-
ing. Fitting the rear towline anchorage
Fig. 103
On the rear bumper, to the right
h and s ide:
Towline anchorage in position The location for the removable towline an-
c
hor
ag
e is on the right-hand side of the rear
bumper ››› Fig. 103. For vehicles with a facto-
ry fitted towing bracket , there is no fitting be-
hind the cover to insert the towline anchor-
age. For towing, fit and use the tow hitch
››› page 237, ››› .
»
89
Technical data
Advice
Operation
Emergencies
Safety
Emergencies
Note the instructions for towing
› ›
›
page 51.
Fitting the towline anchorage to the rear for
vehicles without factory fitted tow hitch
● Take the towline anchorage from the vehi-
cle t
ool kit in the luggage compartment
››› page 83.
● Press on the upper cover and carefully re-
move it
back. This may require some
strength. Allow the cover to hang.
● Screw in the towline anchorage into its po-
sition antic
lockwise as far as it will go ››› .
U se a s
uit
able tool to firmly tighten the tow-
line anchorage in its location.
● After towing, remove the towline anchorage
by t
urning it clockwise and put the cover
back in place. CAUTION
● The to wline anc
horage must always be
completely and firmly tightened. Otherwise,
it could be released while towing and tow-
starting.
● Vehicles with a factory fitted towing brack-
et, can only
be used for towing with a tow
bar, specially designed to fit on a tow hitch
ball. Otherwise, the tow hitch ball and the ve-
hicle may be damaged. Otherwise, a tow rope
should be used. Towing advice
Towing requires some expertise and experi-
ence, e
s
pecially when using a tow rope. Both
drivers should be familiar with the technique
required for towing. For this reason, inexper-
ienced drivers should abstain.
While driving, avoid excessive traction forces
and jerking. When towing on an unpaved
road, there is always a risk of overloading
and damaging the anchorage points.
If the vehicle is towed, with the hazard warn-
ing lights on and the ignition switched on,
the turn signal may be used to indicate
changes of direction. Simply operate the turn
signal lever as usual. Meanwhile, the hazard
warning lights will go off. When the turn sig-
nal lever is returned to the rest position, the
hazard warning lights will be turned on auto-
matically.
Notes for the driver of the towed vehicle
● Leave the ignition on to avoid locking the
st eerin
g wheel, to release the electronic
parking brake and to activate the turn sig-
nals, the horn as well as the window wipers
and window washers.
● As the power assisted steering does not
work if
the engine is not running, you will
need more strength to steer than normally. ●
The brake mu
st be depressed must harder
as the brake servo does not operate. Avoid
hitting the towing vehicle.
● Note the instructions and information con-
tained in the Ins
truction Manual for the vehi-
cle to be towed.
Notes for the driver of the towing vehicle
● Accelerate gently and carefully. Avoid sud-
den manoeuvr
es.
● Brake well in advance than usual and brake
gently.
● Not
e the instructions and information con-
tained in the Ins
truction Manual for the vehi-
cle to be towed.
Emergency locking and unlock-
ing
Introduction Read the additional information carefully
› ›
›
page 10,
›››
page 12,
››› page 15
The doors, rear lid and panoramic sliding
sunroof can be locked manually and partially
opened, for example if the key or the central
locking is damaged.
90
Fuses and bulbs
Several warning and control lamps light up
f or a f
ew sec
onds when the ignition is switch-
ed on, signalling that the function is being
verified. They will switch off after a few sec-
onds.
Checking the bulbs of a trailer
For vehicles with the factory fitted towing
bracket, certain trailer lights are also control-
led if the power socket is correctly connected.
A fault on a trailer turn signal is indicated on
the instrument panel by the turn signal blink-
ing twice as fast ( or ) ››› page 130.
● General fault of all turn signals on one side.
● Fault in one rear light (on some models, al-
so the regi
stration light).
● Fault in two brake lights. WARNING
Observe the safety warnings ›››
in Control
and warnin g l
amps on page 107. Note
A fault in the LED on the rear lights will not be
indicat ed. Ho
wever, if the fault affects all the
LEDs then this will be indicated by the control
lamp . To replace halogen headlight bulbs
Fig. 104
In the engine compartment: left-
h and s
ide he
adlight lining. A dipped beam
he a
dlights, B daytime driving lights and
C main beam headlights and side lights
Fig. 105
Left headlight. There is no need to remove the headlight to
r
ep
l
ace bulbs.
Complete operations only in the sequence
given:
Turn signals (small bulb holder)
1.Open the bonnet ››› page 271.
2.Rotate the bulb holder 1 to the left all the way
and pull it out backwards together with the bulb.
3.Depending on the model, the bulb is removed di-
rectly from the bulb holder or it may need to be ro-
tated and then removed.
4.Replace the faulty bulb with a new identical bulb.
5.Place the bulb holder in the headlight and rotate
to the right all the way.
Dipped beam A and daytime lights B
1.Open the bonnet
››› page 271.
2.Remove the rubber cover on the rear of the head-
light.
3.Rotate the bulb holder to the left all the way and
pull it out backwards together with the bulb.
4.Depending on the model, the bulb is removed di-
rectly from the bulb holder or it may need to be ro-
tated and then removed.
5.Replace the faulty bulb with a new identical bulb.
6.Place the bulb holder in the headlight and rotate
to the right all the way.
7.Insert the rubber cover.» 93
Technical data
Advice
Operation
Emergencies
Safety
Operation
Turning on and off the electric child safetyFunctionNecessary operations
To switch sys-
tem on:Press the button ››› Fig. 135 1 or
2.
To switch sys-
tem off:Press the button again. The yellow control lamp
indicate
s that the
feature is on for the corresponding button. WARNING
When the electric child safety function is acti-
vat ed, the s
liding door can be opened from
the outside only.
● Never leave children or disabled people
alone in the v
ehicle if the doors are to be
locked. Therefore, passengers will be locked
inside the vehicle. They could be trapped in
the car in an emergency and will not be able
to get themselves to safety. Individuals
locked in the vehicle can be exposed to very
high or very low temperatures.
● Depending on the time of the year, temper-
ature
s inside a locked and closed vehicle can
be extremely high or extremely low resulting
in serious injuries and illness or even death,
particularly for young children. Rear lid
Intr oduction Read the additional information carefully
›› ›
page 12 WARNING
Careless and unsuitable locking, opening and
clo s
ing of the rear lid can cause accidents
and serious injury.
● Open and close the rear lid only when no-
body is
in the way.
● Do not close the rear lid by pushing it down
with y
our hand on the rear window. This
could break and cause injury.
● Ensure the rear lid is locked after closing,
otherwi
se, it may open unexpectedly while
driving. A closed rear lid should be flush with
the corresponding parts of the bodywork.
● Always keep the rear lid closed while driv-
ing to av
oid toxic gases entering the vehicle
interior.
● Do not open the rear lid when there is a
load c
arrier installed. Likewise, the boot
hatch cannot be opened when a load is at-
tached to it, for example bicycles. An open
rear lid could close itself if there is an addi-
tional weight on it. If necessary, press down
on the rear lid and remove the load.
● Close and lock both the rear lid and all the
other doors when
you are not using the vehi- cle. Ensure that nobody remains inside the
vehic
l
e.
● Never allow children to play inside or
around the
vehicle without supervision, espe-
cially if the rear lid is open. Children could
enter the luggage compartment, close the
rear lid and become trapped. Depending on
the time of the year, temperatures inside a
locked and closed vehicle can be extremely
high or extremely low resulting in serious in-
juries and illness or even death, particularly
for young children.
● Never leave children or disabled people
alone in the v
ehicle. If the vehicle key or the
central locking button is used, they may be
locked in the vehicle. WARNING
Unsuitable or careless unlocking and opening
of the r e
ar lid could cause serious injuries.
● If there is a loaded luggage carrier on the
rear lid, it
could be unlocked or open but not
recognised as such. An unlocked or open rear
lid could open unexpectedly while driving. CAUTION
Before opening the rear lid, ensure that there
is s
ufficient free space to open and close it,
for example if you are towing a trailer or in a
garage. 124
Driving
Operating instructions The auxiliary heater exhaust system located
below the
v
ehicle must be kept clear of snow,
mud and other objects. The exhaust gases
must not be obstructed in any way. The ex-
haust gases generated by the auxiliary heater
are removed via an exhaust pipe fitted under-
neath the vehicle.
On heating the vehicle interior, depending on
the outside temperature the warm air is first
directed at the windscreen and then to the
rest of the vehicle interior through the air
vents. If the air vents are turned towards the
windows, for example, the form of air distri-
bution may be affected.
Depending on the outside temperature, the
temperature at which the auxiliary heater
warms the vehicle interior may be somewhat
higher if the heating or air conditioner tem-
perature control is set to maximum before
switching the heating on.
Depending on the engine, vehicles with aux-
iliary heater may be fitted with a second bat-
tery in the luggage compartment that is re-
sponsible for powering the auxiliary heater.
When will the auxiliary heater will not switch
on?
● The auxiliary heater requires about as
much po w
er as the dipped beam headlights.
If the battery charge is low, the auxiliary heat- er will switch off automatically or will not
even swit
ch on. This avoids problems when
starting the engine.
● The heater will switch on just once each
time. The timer wi
ll also have to be switched
back on every time it is required. Note
● Noise w i
ll be heard while the auxiliary
heater is running.
● When the air humidity is high and the out-
side temper
ature low, the heating system
may evaporate condensation from the auxili-
ary heater. In this case, steam may be re-
leased from underneath the vehicle. This is
completely normal and there is no need to
suspect a fault!
● If the auxiliary heater runs several times
over a pr
olonged period, the vehicle battery
may run flat. To re-charge the battery, drive
the vehicle for a long distance. As a general
rule, drive for as much time as the auxiliary
heating was working. Driving
St op
pin
g and starting the en-
gine
Introduction Immobiliser display
When an inv
alid k
ey is used or in the event of
a system fault, or Immobiliser on is
displayed on the instrument panel. The en-
gine cannot be started.
Pushing or towing
For technical reasons, the vehicle must not
be push- or tow-started. Jump starting is pref-
erable. WARNING
Turning off the engine while driving will make
st op
ping the vehicle difficult; this could even
result in the loss of control causing an acci-
dent with serious consequences.
● The assisted braking and steering systems,
the airbag sys
tem, seat belts and certain
safety equipment are only active while the
engine is running.
● The engine should only be switched off
when the vehic
le is at a standstill. » 183
Technical data
Advice
Operation
Emergencies
Safety
Operation
necessary to drive with the engine at an ex-
c eption
al
ly high speed ››› page 202. WARNING
The recommended gear display is intended as
a guideline only; it shou
ld never replace the
driver's attention to driving carefully.
● Responsibility for selecting the correct gear
for eac
h situation continues to lie with the
driver, for example when overtaking, climb-
ing a hill or towing a trailer. For the sake of the environment
Selecting the most appropriate gear for the
sit uation w
ill help you to save fuel. Note
The recommended gear display is switched
off when the c lut
ch pedal is pressed.Address
Intr oduction The power steering is not hydraulic but elec-
tr
omec
h
anical. The advantage of this steer-
ing system is that it disposes of hydraulic
tubes, hydraulic oil, the pump, filter and oth-
er components. The electromechanical sys-
tem saves fuel. While a hydraulic system re-
quires oil pressure to be maintained, electro- mechanical steering only requires energy
when the steerin
g wheel is turned.
With the power steering system, the assisted
steering function automatically adjusts ac-
cording to the vehicle speed, the steering tor-
que and the wheel turning angle. The power
steering only works when the engine is run-
ning. WARNING
If the power steering is not working then the
st eerin
g wheel is much more difficult to turn
and the vehicle more difficult to control.
● The power steering only works when the
engine is
running.
● Never allow the vehicle to move when the
engine is
switched off.
● Never remove the key from the ignition if
the vehic
le is in motion. The steering may
lock and it will not be possible to turn the
steering wheel. Control and warning lamps
It lights up red
Power steering faulty.The steering system should be
checked by a specialised work-
shop as soon as possible.
It lights up yellow
Power steering opera-
tion reduced.The steering system should be
checked by a specialised work-
shop as soon as possible.
If, after restarting the engine
and driving for a short dis-
tance, the yellow warning lamp
no longer comes on, it will
not
be necessary to take the vehi-
cle to a specialised workshop.
The vehicle battery
was disconnected and
has been reconnec-
ted.Drive for a short distance at
15-20 km/h (9-12 mph).
Flashes red
Fault in the steering
column electronic
lock.
Do not drive on!
Seek professional advice.
It flashes yellow
Steering column devi-
ation.Gently turn the steering wheel
to and fro.
Steering wheel not
unlocked or locked.Remove the key from the igni-
tion and then switch the igni-
tion back on. Check the mes-
sages displayed on the instru-
ment panel at the same time.
Do not drive on, if
the steering
column remains locked after
the ignition has been switched
on. Seek specialist assistance. 198
Operation
Therefore, unnecessary short journeys
shou l
d be av
oided. Try to combine trips.
The vehicle uses more fuel in winter than in
summer, even when other conditions are the
same.
The engine takes a long time to warm up
when it is idling. Mechanical wear and pollu-
tant emissions are also especially high dur-
ing this initial warm-up phase. It is therefore
best to drive off immediately after starting
the engine. Avoid running the engine at high
speed.
Adjusting type pressures.
Having the correct pressure in your tyres
helps to reduce rolling resistance and, as a
result reduces fuel consumption. Increasing
the tyre pressure slightly (+0.2 bar
[2.9 psi/20 kPa]) can help to save fuel.
If you are prepared to accept a slight reduc-
tion in comfort, the tyres may be filled to the
pressures recommended for a fully-loaded
vehicle. This is also valid when driving alone
without luggage.
When you buy new tyres, make sure they are
optimised for minimum rolling resistance.
Avoid carrying unnecessary loads
The lighter the vehicle, the more economical
and ecological the driving style. For example, an additional weight of 100 kg will increase
fuel c
onsumption up to 0.3 l/100 km.
Remove any unnecessary objects or loads
from the vehicle.
Remove optional equipment and unnecessa-
ry accessories
The more aerodynamic the vehicle, the lower
the fuel consumption. Optional equipment
and accessories (such as roof racks or bike
carriers) reduce the aerodynamic benefits of
the vehicle.
Therefore, we recommend you remove all op-
tional and unnecessary equipment and racks,
especially if you intend to drive at high
speeds.
Other factors which increase fuel consump-
tion (examples):
● Fault in engine management.
● Driving on hills.
● Trailer towing. WARNING
Always adapt your speed and the distance to
the v ehic
les ahead in line with visibility,
weather conditions, the condition of the road
and the traffic situation. Engine management and ex-
h
au
s
t gas purification system
Introduction WARNING
The components of the exhaust system reach
ver y
high temperatures. This could cause a
fire.
● Always park your vehicle so that no part of
the exhau
st system can come in contact with
flammable materials (such as dried grass).
● Do not apply additional underseal or anti-
corro
sion coatings to the exhaust pipes, cata-
lytic converter, heat shields or the diesel par-
ticulate filter. Control lamps
It lights up
fault in the petrol
engine manage-
ment.Take the vehicle to a specialised
workshop as soon as possible
and have the engine checked.
It lights up
Diesel engine glow
plug system.The engine glow plug system has
been activated. The engine can
be started straight away when
the lamp switches off.
202