2018 RENAULT ZOE engine

5.9
FRONT HEADLIGHTS: changing bulbs
Direction indicators
Unscrew bulb holder 1 a quarter of a
turn, then replace the bulb.
Bulb type: PY21W.
The bulbs detailed below can be re-
placed. However, we would advise you
to have them replaced by an authorised
dealer if it proves difficult.
1A
Obtain an emergency kit containing
a set of spare bulbs and fuses from
an approved Dealer.
Main beam/dipped headlights
Remove cover A.
Unscrew bulb holder 2 and remove the
set from its housing.
Disconnect the bulb.
Bulb type: H7.
It is essential to use anti U.V. 55W
bulbs so as not to damage the plastic
on the headlights.
Do not touch the bulb glass.
When the bulb has been changed,
make sure you refit the cover correctly.
During re-assembly, make sure you do
not trap the wiring with the bulb holder.
Daytime running lights
Please contact an authorised dealer.
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
2
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
Please note when work-
ing close to the engine that
it may be hot. The engine
cooling fan may also start
at any moment. The
 label
in the engine compartment reminds
you of this.
Risk of injury.

5.18
WINDSCREEN WIPER BLADES
Replacing wiper blades 1
With the ignition on and the engine
switched off, lower the windscreen
wiper stalk completely: they stop
slightly away from the bonnet.
Lift wiper arm 3 , pull tab 2 (move-
ment A) and push the blade upwards.
To refit
Slide the blade along the arm until it
clips on. Make sure that the blade is
correctly locked in position. Return the
windscreen wiper stalk to the park po-
sition.
1
2
3
Keep monitoring the condition of the
wiper blades. How long they last de-
pends on you:
– clean the blades and the wind- screen regularly with soapy
water;
– do not use them when the wind- screen is dry;
– free them from the windscreen when they have not been used
for a long time.
A
– In frosty weather, make
sure that the wiper blades
are not stuck by ice (to
avoid the risk of the motor
overheating).
– Check the condition of the wiper
blades.
They should be replaced as soon
as they become less efficient: ap-
proximately once a year.
When changing the blade, when it
has been removed, do not let the
wiper arm fall against the window:
risk of breaking the window.Rear screen wiper blade 4
– Lift wiper arm 6;
– pivot blade 4 until some resistance is
met (movement C);
– depending on the vehicle, press tab 5, then remove the blade by pull-
ing it (movement B).
To refit
To refit the wiper blade, proceed in re-
verse order to removal. Make sure that
the blade is correctly locked in position.
4
5
B
C
6

5.19
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per-
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages). It is es-
sential to wait approximately 5 minutes
after locking the doors to start towing.
All other cases
Only towing on a flatbed truck is per-
mitted.
TOWING, BREAKDOWN (1/3)
Before any recovery, unlock the stee-
ring column: with the clutch pressed,
engage the lever in position N, insert
the card in the reader then press the
engine starting button for approxima-
tely two seconds.
The regulations in force for breakdown
recovery must always be observed.Towing on a flatbed truck
Breakdown recovery must be perfor-
med on a flat surface under all circums-
tances except where the vehicle is im-
mobilised following a full discharge of
the traction battery. In the event of a
total energy loss, please see the fol-
lowing pages.

5.20
Once you have finished towing, press
the engine start button twice (risk of
running down the 12 V battery).
If the lever is stuck in P, even though
you are depressing the brake pedal, the
lever can be released manually.
To do this, unclip the cover at the base
of the lever.
Simultaneously press at the location 7
and the unlocking button 6 on the lever.
TOWING, BREAKDOWN (2/3)
6
7
In the event of an energy
fault: towing
In the event of a fully discharged trac-
tion battery:
– the warning light 2
Ṏ flashes;
– the indicator 1 shows an empty bat-
tery.
It is possible to recover on a flatbed
truck or tow the vehicle using the tow
eye, following the instructions below.
When the engine is stop-
ped, steering and braking
assistance are not opera-
tional.
Before towing, unlock the steering
column: engage the lever 5 in posi-
tion N, insert the card in the reader 4
then press the engine starting button 3
for approximately two seconds.
The column is unlocked, the accessory
functions are supplied: the vehicle lights
can be used (hazard warning lights,
brake lights etc.). The towed vehicle’s
lights must be switched on at night.
The speed specified by current legisla-
tion for towing must always be obser-
ved.
3
5
4
1
2

5.23
OPERATING FAULTS (2/4)
FAULTSPOSSIBLE CAUSESWHAT TO DO
The programmable air conditioning
fails to work. One of the usage conditions is not
complied with (the traction battery
is not charged, etc).Please refer to the information on “Air-
conditioning: programming” in Section 3.
The remote control does not lock or
unlock the doors. The remote control battery is flat. Use the emergency key.
Use of appliances operating on
the same frequency as the remote
control (mobile phone, etc.).Stop using the devices or use the key.
Vehicle located in a high electro-
magnetic radiation zone.
Secondary 12 V battery dis-
charged. Replace the battery or have it replaced. You
can still lock/unlock and start your vehicle (refer
to the information on “Locking, unlocking the
opening elements” in Section 1 and “Starting,
stopping the engine” in Section 2).
The steering column remains
locked. Steering wheel locked.
Move the steering wheel while pressing the
engine start button (refer to Section 2 “Starting
the engine”).
Vibrations. Tyres not inflated to correct pres-
sures, incorrectly balanced or dam-
aged. Check the tyre pressures. If this is not the
problem, have them checked by an approved
Dealer.

6.1
Section 6: Technical specifications
Vehicle identification plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 6.2
Engine identification plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . 6.3
Engine specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . 6.3
Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.4
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.5
Replacement parts and repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 6.6
Service sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.7
Anticorrosion check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . 6.13

6.3
ENGINE IDENTIFICATION PLATE/ENGINE SPECIFICATION
Please quote the information on the
engine plate or label A in all corre-
spondence or orders.
(Location varies depending on engine)
1 Engine type.
2 Engine suffix.
3 Engine number.
A
2
3
1
Engine specification
B : Engine type: 5AM
A
C : Engine type: 5AQ
A
BC

7.2
ALPHABETICAL INDEX (2/5)
E
»ECO» mode function ......................................................... 2.9
ECO driving ...............................................................2.7 → 2.9
ECO mode ........................................................................\
... 2.9
electric beam height adjustment ........................................ 1.84
»400 volt» electrical circuit ........................................1.2 → 1.6
electric vehicle vehicle range .................................................... 2.10 – 2.11
noise ..................................................................\
............ 1.6
charge ................................................................1.8 → 1.15
driving ........................................................ 1.6, 2.10 – 2.11
presentation .........................................................1.2 → 1.6
important recommendations .......................................... 1.7
electric windows ..................................................... 3.20 – 3.21
Electronic Stability Program: ESP .........................2.16 → 2.20
emergency brake assist.........................................2.16 → 2.20
emergency braking ................................................2.16 → 2.20
emergency key ....................................................... 1.18 – 1.19
energy »ECO» mode ................................................................. 2.9
saving .................................................................\
......... 2.10
charge meter (function) .................................................. 2.7
range ..................................................................\
..2.7 → 2.9
energy saving .......................................................... 2.7 → 2.11
energy consumption ........................... 1.65 – 1.66, 2.10 – 2.11
energy recovery ................................................................. 2.10
engine specifications ........................................................... 6.3
environment ............................................................\
........... 2.12
ESP: Electronic Stability Program .........................2.16 → 2.20
external temperature .............................................. 1.75 – 1.76
F
faults operating faults ................................................5.22 → 5.25
fitting a radio ...................................................................... 5.16
fittings ...............................................................\
.....3.23 → 3.25fragrance diffuser ............................................................... 3.16
fragrance ..............................................................\
............. 3.16
front passenger air bag deactivation ................................. 1.55
front seat adjustment ......................................................... 1.32
front seats adjustment .......................................................1.32 → 1.36
with manual controls .................................................... 1.32
fuses ....................................................................... 5.13 – 5.14
G
gear lever.................................................................... 2.5 – 2.6
glove box ........................................................................\
... 3.25
H
handbrake........................................................................\
.... 2.6
hands-free telephone integrated control ............................ 3.33
hazard warning lights signal ..................................... 1.79, 1.81
headlight beam adjustment ............................................... 1.84
headlight flashers .............................................................. 1.79
headlight washer ............................................................... 1.86
headrest........................................................................\
..... 3.27
heating and air conditioning system .................................. 3.18
heating, air conditioning: programming ........ 2.11, 3.12 → 3.15
heating system .................................. 3.4 → 3.10, 3.12 → 3.15
heating/air conditioning programming ...................3.12 → 3.15
horn ...................................................................\
................ 1.79
horn: flash ..................................................................\
........... 1.79
sounding the horn ........................................................ 1.79
hubcap tool ........................................................................\
.. 5.2
I
indicators .............................................................\
....... 1.79, 5.9
indicators: direction indicators ................................................ 1.79, 5.9
exterior temperature indicator ...................................... 1.75