2018 Ram ProMaster maintenance

•Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical solvents
or abrasive cleaners. This will weaken the fabric. Sun
damage can also weaken the fabric.
If the belts need cleaning, use a mild soap solution or
lukewarm water. Do not remove the belts from the vehicle
to wash them. Dry with a soft cloth.
Replace the belts if they appear frayed or worn or if the
buckles do not work properly.
WARNING!
A frayed or torn belt could rip apart in a collision and
leave you with no protection. Inspect the belt system
periodically, checking for cuts, frays, or loose parts.
Damaged parts must be replaced immediately. Do not
disassemble or modify the system. Seat belt assemblies
must be replaced after a collision if they have been
damaged (i.e., bent retractor, torn webbing, etc.).
Plastic And Coated Parts
Use Mopar Total Clean to clean vinyl upholstery.
CAUTION!
• Direct contact of air fresheners, insect repellents,
suntan lotions, or hand sanitizers to the plastic,
painted, or decorated surfaces of the interior may
cause permanent damage. Wipe away immediately.
• Damage caused by these type of products may not be
covered by your New Vehicle Limited Warranty.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft cloth. A mild soap solution may be used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth.
2. Dry with a soft cloth.
8
SERVICING AND MAINTENANCE 275

Leather Parts
Mopar Total Clean is specifically recommended for leather
upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can
act as an abrasive and damage the leather upholstery and
should be removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and Mopar
Total Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not use
polishes, oils, cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather upholstery.
Application of a leather conditioner is not required to
maintain the original condition.
NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye transfer
more so than darker colors. The leather is designed for easy
cleaning, and FCA recommends Mopar total care leather
cleaner applied on a cloth to clean the leather seats as
needed.
CAUTION!
Do not use Alcohol and Alcohol-based and/or Ketone
based cleaning products to clean leather seats, as
damage to the seat may result.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis with
Mopar Glass Cleaner, or any commercial household-type
glass cleaner. Never use an abrasive type cleaner. Use
caution when cleaning the inside rear window equipped
with electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp instruments
that may scratch the elements.
When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
Cleaning The Instrument Panel Cupholders
Removal
Pull the flexible liner from the cupholder drawer starting at
one edge to ease removal.
276 SERVICING AND MAINTENANCE

Cleaning
The liner is top shelf dishwasher safe, or you may follow
the cleaning procedure below.
Soak the liner in a mixture of medium hot tap water and
one teaspoon of mild liquid dish soap. Let soak for
approximately 30 minutes. After 30 minutes, pull the liner
from the water and dip it back into the water about six
times. This will loosen any remaining debris. Rinse the
liner thoroughly under warm running water. Shake the
excess water from the liner and dry the outer surfaces with
a clean soft cloth.
Installation
Place the liner into the cupholder drawer and push the
liner into place so that the retention tabs seat into the
corresponding openings in the drawer.
8
SERVICING AND MAINTENANCE 277

MULTIMEDIA
CONTENTS
UCONNECT RADIOS ....................290
 CYBERSECURITY ....................... .290
 UCONNECT SETTINGS ...................291
▫ Customer Programmable Features — Uconnect 3
Settings ............................. .292
 STEERING WHEEL AUDIO CONTROLS .......304
▫ Radio Operation ....................... .304
▫ Player Operation ...................... .304
 IPOD/USB/MP3 CONTROL — IF EQUIPPED . . . .304
▫ USB Charging Port ..................... .305
 RADIO OPERATION AND MOBILE PHONES . . .306
▫ Regulatory And Safety Information ..........306
 UCONNECT VOICE RECOGNITION .........307▫
Introducing Uconnect ....................307
▫ Get Started .......................... .307
▫ Basic Voice Commands ...................309
▫ Radio .............................. .309
▫ Media .............................. .310
▫ Phone ...............................311
▫ Voice Text Reply ...................... .312
▫ General Information .....................313
▫ Additional Information ...................313
 CD/DVD DISC MAINTENANCE ............314
10

CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged, (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc) oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
314 MULTIMEDIA

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
316 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
320 CUSTOMER ASSISTANCE

Adding Engine Coolant (Antifreeze).............243
Adding Washer Fluid ....................... .233
Additives, Fuel ........................... .282
AirBag..................................112 Air Bag Operation ........................114
Air Bag Warning Light .....................111
Enhanced Accident Response ................222
Event Data Recorder (EDR) .................223
If A Deployment Occurs ....................119
Maintaining Your Air Bag System .............122
Side Air Bags ...........................115
Transporting Pets ....................... .130
Air Bag Light ....................... .74, 111, 131
Air Bag Maintenance ....................... .122
Air Cleaner, Engine (Engine Air Cleaner Filter) ......236
Air Conditioner Maintenance ..................237
Air Conditioning Filter ....................52, 238
Air Conditioning, Operating Tips .............51, 53
Air Conditioning Refrigerant ...............237, 238
Air Conditioning System .....................237
Air Filter ............................... .236
Air Pressure, Tires ......................... .259
Alarm (Security Alarm) .......................21
Alarm System (Security Alarm) .................21
Alterations/Modifications, Vehicle ................6Antifreeze (Engine Coolant)
................242, 286
Disposal .............................. .244
Anti-Lock Brake System (ABS) ..................88
Anti-Lock Warning Light ......................80
Assist, Hill Start ............................94
Audio Systems (Radio) ...................... .290
Auto Down Power Windows ...................54
Automatic Door Locks ........................23
Automatic Transaxle .........................18
Automatic Transmission ..................140, 248
Adding Fluid .......................... .248
Fluid And Filter Changes ...................248
Fluid Change .......................... .248
Fluid Level Check .................... .247, 248
Fluid

Type ......................... .247, 288
Special Additives ........................ .247
Battery .............................. .75, 233
Charging System Light .....................75
Keyless Key Fob Replacement ................17
Belts, Seat ............................... .131
Body Builders Guide ..........................6
Body Mechanism Lubrication ..................239
B-Pillar Location .......................... .254
Brake Assist System .........................90
322 INDEX