2018 Ram ProMaster City service

• When winching the tire back into place, thewinch will make three audible noises once
secure. Reach underneath and shake tire
by hand to confirm that it is secure. The tire
should not move. If tire is still loose and/or
three audible noises are not heard, place
and secure damaged wheel into the vehicle
and seek dealer assistance for the winch
mechanism.
Preparations For Jacking
1. Park the vehicle on a firm level surface as
far from the edge of the roadway as pos-
sible. Avoid icy or slippery areas.
WARNING!
Do not attempt to change a tire on the side
of the vehicle close to moving traffic, pull
far enough off the road to avoid being hit
when operating the jack or changing the
wheel.
2. Turn on the Hazard Warning flasher.
3. Apply the parking brake. 4. Place the gear selector into PARK.
5. Turn the ignition off to the LOCK position.
6. Chock both the front and rear of the wheel
diagonally opposite of the jacking posi-
tion. For example, if changing the right
front tire, chock the left rear wheel.
NOTE:
Passengers should not remain in the vehicle
when the vehicle is being jacked.
Jacking Instructions
WARNING!
Carefully follow these tire changing warn-
ings to help prevent personal injury or
damage to your vehicle:
• Always park on a firm, level surface as far from the edge of the roadway as
possible before raising the vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the
wheel to be raised.
• Set the parking brake firmly and set an
automatic transmission in PARK; a
manual transmission in REVERSE.
• Never start or run the engine with the
vehicle on a jack.
• Do not let anyone sit in the vehicle when
it is on a jack.
• Do not get under the vehicle when it is
on a jack. If you need to get under a
raised vehicle, take it to a service center
where it can be raised on a lift.
• Only use the jack in the positions indi-
cated and for lifting this vehicle during a
tire change.
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WARNING!
• If working on or near a roadway, beextremely careful of motor traffic.
• To assure that spare tires, flat or in-
flated, are securely stowed, spares must
be stowed with the valve stem facing the
ground.
• The stowed spare tire should always be
checked for security by pushing on it
with your hand , at the location under
the rear bumper, behind the vehicle. The
spare tire should not move when fully
secured by the winch under the vehicle.
CAUTION!
Do not attempt to raise the vehicle by
jacking on locations other than those indi-
cated in the Jacking Instructions for this
vehicle.
1. Loosen (but do not remove) the wheel lug bolts with the wrench handle by turning
them to the left one turn while the wheel
is still on the ground. 2. There are two jack engagement locations
on each side of the vehicle body.
NOTE:
Place the jack underneath the jack engage-
ment location that is closest to the flat tire.
WARNING!
Being under a jacked-up vehicle is danger-
ous. The vehicle could slip off the jack and
fall on you. You could be crushed. Never
get any part of your body under a vehicle
that is on a jack. If you need to get under a
raised vehicle, take it to a service center
where it can be raised on a lift.
CAUTION!
Do not attempt to raise the vehicle by
jacking on locations other than those indi-
cated in the Jacking Instructions for this
vehicle.
Jack Warning Label
IN CASE OF EMERGENCY
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TIRE SERVICE KIT — IF EQUIPPED
Small punctures up to ¼” (6 mm) in the tire
tread can be sealed with Tire Service Kit.
Foreign objects (e.g., screws or nails) should
not be removed from the tire. Tire Service Kit
can be used in outside temperatures down to
approximately -4°F (-20°C).
This kit will provide a temporary tire seal,
allowing you to drive your vehicle up to 100
miles (160 km) with a maximum speed of
65 mph (106 km/h).
Tire Service Kit Storage
The Tire Service Kit is located under the
passenger seat.
Tire Service Kit Usage
If a tire is punctured, you can make a first
emergency repair using the Tire Service Kit
located under the passenger seat.
Tire punctures of up to 1/4” (6 mm) can be
repaired; the kit can be used in all weather
conditions. Do not remove the foreign object
from the punctured tire, i.e., screw or nail.Remove the Tire Service Kit from the vehicle,
take it out from the bag and place it near the
punctured tire. Screw the clear flexible filling
tube to the tire valve.
WARNING!
• Do not attempt to seal a tire on the side
of the vehicle closest to traffic. Pull far
enough off the road to avoid the danger
of being hit when using the Tire Service
Kit.
• Do not use Tire Service Kit or drive the
vehicle under the following circum-
stances:• If the puncture in the tire tread is
approximately 1/4 inch (6 mm) or
larger.
• If the tire has any sidewall damage.
• If the tire has any damage from
driving with extremely low tire pres-
sure.
• If the tire has any damage from
driving on a flat tire.
• If the wheel has any damage.
• If you are unsure of the condition of
the tire or the wheel.
• Keep Tire Service Kit away from open
flames or heat source.
• A loose Tire Service Kit thrown forward
in a collision or hard stop could endan-
ger the occupants of the vehicle. Always
Tire Service Kit Components
1 — Sealant Bottle
2 — Pressure Gauge
3 — Power Plug (Located Behind Stor-
age Door)
4 — Power Button
5 — Sealant Hose (Clear)
IN CASE OF EMERGENCY
100

WARNING!
stow the Tire Service Kit in the place
provided. Failure to follow these warn-
ings can result in injuries that are seri-
ous or fatal to you, your passengers, and
others around you.
• Take care not to allow the contents of
Tire Service Kit to come in contact with
hair, eyes, or clothing. Tire Service Kit
sealant is harmful if inhaled, swallowed,
or absorbed through the skin. It causes
skin, eye, and respiratory irritation.
Flush immediately with plenty of water if
there is any contact with eyes or skin.
Change clothing as soon as possible, if
there is any contact with clothing.
• Tire Service Kit Sealant solution con-
tains latex. In case of an allergic reac-
tion or rash, consult a physician imme-
diately. Keep Tire Service Kit out of
reach of children. If swallowed, rinse
mouth immediately with plenty of water
and drink plenty of water. Do not induce
vomiting! Consult a physician immedi-
ately. Insert the power plug into the vehicle power
outlet socket. Start the vehicle engine.
Push the Tire Service Kit power button to the
“I” position. The electric compressor will be
turned on, sealant and air will inflate the tire.
Minimum 26 psi (1.8 bar) of pressure should
be reached within 20 minutes. If the pressure
has not been reached, turn off and remove
the Tire Service Kit, drive the vehicle 30 feet
(10 meters) back and forth, to better distrib-
ute the sealant inside the tire.
Attach the clear flexible filling tube of the
compressor directly to the tire valve and re-
peat the inflation process.
When the correct pressure has been reached,
start driving the vehicle to uniformly distrib-
ute the sealant inside the tire. After 10 min-
utes, stop and check the tire pressure. If the
pressure is below 19 psi (1.3 bar), do not
drive the vehicle, as the tire is too damaged,
contact the nearest authorized dealer.
WARNING!
Tire Service Kit is not a permanent flat tire
repair. Have the tire inspected and re-
paired or replaced after using Tire Service
Kit. Do not exceed 65 mph (110 km/h)
until the tire is repaired or replaced. Fail-
ure to follow this warning can result in
injuries that are serious or fatal to you,
your passengers, and others around you.
Have the tire checked as soon as possible
at an authorized dealer.
If the pressure is at 19 psi (1.3 bar) or above
repeat the inflation process to reach the cor-
rect tire pressure and continue driving.
Peel off the warning label from the bottle and
place it on the dashboard as a reminder to the
driver that a tire has been treated with Tire
Service Kit.
WARNING!
The metal end fitting from Power Plug may
get hot after use, so it should be handled
carefully.
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NOTE:
Replace the sealant canister prior to the
expiration date at your authorized dealer.
WARNING!
Store the sealant canister in its special
compartment, away from sources of heat.
Failure to follow this WARNING may result
in sealant canister rupture and serious
injury or death.
JUMP STARTING
If your vehicle has a discharged battery, it can
be jump started using a set of jumper cables
and a battery in another vehicle or by using a
portable battery booster pack. Jump starting
can be dangerous if done improperly, so
please follow the procedures in this section
carefully.
NOTE:
When using a portable battery booster pack,
follow the manufacturer’s operating instruc-
tions and precautions.
WARNING!
Do not attempt jump starting if the battery
is frozen. It could rupture or explode and
cause personal injury.
CAUTION!
Do not use a portable battery booster pack
or any other booster source with a system
voltage greater than 12 Volts or damage to
the battery, starter motor, alternator or
electrical system may occur.
Preparations For Jump Starting
The battery in your vehicle is located in the
front of the engine compartment, behind the
left headlight assembly.
NOTE:
The positive battery post is covered with a
protective cap. Lift up on the cap to gain
access to the positive battery post.
Tire Service Kit Expiration Date Location
IN CASE OF EMERGENCY
102

6. The vehicle may then be started inNEUTRAL.
7. Reinstall the gear selector boot.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, place the transmission in NEUTRAL, but do not in-
crease the engine idle speed while prevent-
ing vehicle motion with the brakes.
NOTE:
There are steps that you can take to slow
down an impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat. • You can also turn the temperature control
to maximum heat, the mode control to floor
and the blower control to high. This allows
the heater core to act as a supplement to
the radiator and aids in removing heat from
the engine cooling system.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam
coming from under the hood, do not open
the hood until the radiator has had time to
cool. Never try to open a cooling system
pressure cap when the radiator or coolant
bottle is hot.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop
the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer
drops back into the normal range. If the
pointer remains on HOT (H), and you hear
CAUTION!
continuous chimes, turn the engine off
immediately and call for service.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand,
or snow, it can often be moved using a rock-
ing motion. Turn the steering wheel right and
left to clear the area around the front wheels.
Push and hold the lock button on the gear
selector. Then shift back and forth between
DRIVE and REVERSE, while gently pressing
the accelerator. Use the least amount of ac-
celerator pedal pressure that will maintain
the rocking motion, without spinning the
wheels or racing the engine.
NOTE:
Shifts between DRIVE and REVERSE can
only be achieved at wheel speeds of 5 mph
(8 km/h) or less. Whenever the transmission
remains in NEUTRAL for more than two sec-
onds, you must press the brake pedal to
engage DRIVE or REVERSE.
IN CASE OF EMERGENCY
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TOWING A DISABLED VEHICLE
This section describes procedures for towing
a disabled vehicle using a commercial towing
service.
Towing ConditionWheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALL
BEST METHOD
Refer to your Owner’s Manual at
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents) for further information.
CAUTION!
Towing this vehicle in violation of the
above requirements can cause severe
transmission damage. Damage from im-
proper towing is not covered under the
New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
Please refer to “Occupant Restraint Sys-
tems” in “Safety” for further information on
the Enhanced Accident Response System
(EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
under certain crash or near crash-like situa-
tions, such as an air bag deployment or hit-
ting a road obstacle.
Please refer to “Occupant Restraint Sys-
tems” in “Safety” for further information on
the Event Data Recorder (EDR).IN CASE OF EMERGENCY
108

SCHEDULED SERVICING
Your vehicle is equipped with an automatic
oil change indicator system. The oil change
indicator system will remind you that it is
time to take your vehicle in for scheduled
maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate.
This means that service is required for your
vehicle. Operating conditions such as fre-
quent short-trips, trailer tow, extended en-
gine idle time, extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed. Se-
vere Operating Conditions can cause the
change oil message to illuminate as early as
3,500 miles (5,600 km) since last reset.
Have your vehicle serviced as soon as pos-
sible, within the next 500 miles (805 km).Your authorized dealer will reset the oil
change indicator message after completing
the scheduled oil change. If a scheduled oil
change is performed by someone other than
your authorized dealer, the message can be
reset by referring to the steps described un-
der “Oil Change Reset” in “Instrument Clus-
ter Display” in “Getting To Know Your Instru-
ment Panel” in the Owner’s Manual at
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents) for further information.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
350 hours of engine run time or twelve
months, whichever comes first. The 350
hours of engine run or idle time is generally
only a concern for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles
(6,500 km) or 350 hours of engine run time
if the vehicle is operated in a dusty and off
road environment or is operated predomi-
nantly at idle, or only very low engine RPM’s.
This type of vehicle use is considered Severe
Duty.
SERVICING AND MAINTENANCE
110