2018 Ram ProMaster City Owner's Manual

Basic Voice Commands
The basic Voice Commands below can be given at any
point while using your Uconnect system.
Push the VR button
. After the beep, say:
•“Cancel” to stop a current voice session
• “Help” to hear a list of suggested Voice Commands
• “Repeat” to listen to the system prompts again
Notice the visual cues that inform you of your voice
recognition system’s status. Cues appear on the touch-
screen.
Radio
Use your voice to quickly get to the AM, FM or SiriusXM
Satellite Radio stations you would like to hear. (Subscrip-
tion or included SiriusXM Satellite Radio trial required.)
Push the VR button
. After the beep, say:
• “Tune to ninety-five-point-five FM”
• “Tune to Satellite Channel Hits 1”
TIP:
At any time, if you are not sure of what to say or want to
learn a Voice Command, press the VR button
and say “
Help.”
The system provides you with a list of commands.
Uconnect 3/3 NAVUconnect 3/3 NAV Radio
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Media
Uconnect offers connections via USB, Bluetooth and auxil-
iary ports (if equipped). Voice operation is only available
for connected USB and iPod devices.
Push the VR button
. After the beep, say one of the
following commands and follow the prompts to switch
your media source or choose an artist.
• “Change source to Bluetooth”
• “Change source to AUX”
• “Change source to USB”
• “Play artist Beethoven” “ Play albumGreatest Hits” “
Play song Moonlight Sonata” “ Play genreClassical”
TIP: Press the Browse button on the touchscreen to see all
of the music on your iPod or USB device. Your Voice
Command must match exactlyhow the artist, album, song
and genre information is displayed.
Phone
Making and answering hands-free phone calls is easy with
Uconnect. When the Phonebook button is illuminated on
your touchscreen, your system is ready. Check
UconnectPhone.com for mobile phone compatibility and
pairing instructions.
Push the VR button
or the phone button. After the
beep, say one of the following commands:
• “Call John Smith”
• “Dial 123-456-7890 and follow the system prompts”
Uconnect 3/3 NAV Media
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•“Redial (call previous outgoing phone number)”
• “Call back (call previous incoming phone number)”
TIP: When providing a Voice Command, push the VR
button
or phone buttonand say “ Call,” then
pronounce the name exactlyas it appears in your phone
book. When a contact has multiple phone numbers, you
can say “ CallJohn Smith work.” Voice Text Reply
Uconnect announces
incomingtext messages. Push the VR
button
or the phone buttonand say Listen.(Must
have compatible mobile phone paired to Uconnect
system.)
1. Once an incoming text message is read to you, push the VR button
or the phone button. After the beep,
say: “ Reply.”
2. Listen to the Uconnect prompts. After the beep, repeat
one of the pre-defined messages and follow the system
prompts.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in Traffic. See you later.
No. Start without
me. I’ll be Late.
Okay. Where are you? I will be <5, 10,
15, 20, 25, 30, 45, 60> minutes late.
Call me.
Are you there
yet?
Uconnect 3/3 NAV Phone
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PRE-DEFINED VOICE TEXT REPLY RESPONSES
I’ll call you later. I need
directions. See you in <5,
10, 15, 20, 25, 30, 45, 60> of min- utes.
I’m on my way.
Can’t talk right
now.
I’m lost. Thanks.
NOTE: Only use the numbering listed otherwise the sys-
tem does not transpose the message.
TIP: Your mobile phone must have the full implementation
of the Message Access Profile (MAP) to take advantage of
this feature. For details about MAP, visit
UconnectPhone.com. Apple iPhone iOS6 or later supports
reading incoming text messages only.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
Additional Information
© 2017 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc. Yelp, Yelp
logo, Yelp burst and related marks are registered trade-
marks of Yelp.
Uconnect System Support:
• U.S. residents call 1-877-855-8400 (24 hours a day 7 days
a week) or visit DriveUconnect.com
• Canadian residents call 1-800-465-2001 (English) or
1-800-387-9983 (French) or visit DriveUconnect.ca
• Mon. – Fri., 8:00 am – 8:00 pm, ET
• Sat., 9:00 am – 5:00 pm, ET
• Sun., Closed
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CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged, (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc) oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
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CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .326
▫ Prepare For The Appointment ..............326
▫ Prepare A List ........................ .326
▫ Be Reasonable With Requests ..............326
 IF YOU NEED ASSISTANCE ................326
▫ FCA US LLC Customer Center .............327
▫ FCA Canada Inc. Customer Center ...........327
▫ In Mexico Contact ..................... .327
▫ Puerto Rico And U.S. Virgin Islands ..........327▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................328
▫ Service Contract ...................... .328
 WARRANTY INFORMATION ...............329
 MOPARPARTS .........................329
 REPORTING SAFETY DEFECTS .............329
▫ In The 50 United States And Washington, D.C. . .329
▫ In Canada ........................... .330
 PUBLICATION ORDER FORMS .............330
11

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
326 CUSTOMER ASSISTANCE