2018 Ram 4500 Chassis Cab maintenance

Glass Surfaces
All glass surfaces should be cleaned on a regular basis with
Mopar Glass Cleaner, or any commercial household-type
glass cleaner. Never use an abrasive type cleaner. Use
caution when cleaning the inside rear window equipped
with electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp instruments
that may scratch the elements.
When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
424 SERVICING AND MAINTENANCE

▫Android Auto — If Equipped ..............501
▫ General Information .....................502
▫ Additional Information ...................502 
CD/DVD DISC MAINTENANCE ............502
440 MULTIMEDIA

General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
Additional Information
© 2017 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc. Uconnect System Support:
•
U.S. residents visit DriveUconnect.com or call: 1-877-
855-8400 (24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call: 1-800-
465-2001 (English) or 1-800-387-9983 (French)
SiriusXM Guardian services support:
• U.S. residents call:1-844-796-4827
• Canadian residents call:1-877-324-9091
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
502 MULTIMEDIA

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
506 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
510 CUSTOMER ASSISTANCE

Adding Engine Coolant (Antifreeze).............385
Adding Fuel ............................. .289
Additives, Fuel ........................ .290, 430
Adjust Down .............................. .46, 48
Forward ............................ .46, 48
Rearward ........................... .46, 48
Up ................................ .46, 48
Adjustable Pedals ...........................59
Air Bag Air Bag Operation ....................... .200
Air Bag Warning Light .....................197
Enhanced Accident Response .............206, 355
Event Data Recorder (EDR) .................355
If A Deployment Occurs ....................205
Knee Impact Bolsters ..................... .201
Maintaining Your Air Bag System .............207
Transporting Pets ....................... .233
Air Bag Light ...................... .150, 197, 234
Air Bag Maintenance ....................... .207
Air Cleaner, Engine (Engine Air Cleaner Filter) ......368
Air Conditioner Maintenance ..................371
Air Conditioning ............................82
Air Conditioning Filter ....................97, 372
Air Conditioning, Operating Tips ................97Air Conditioning Refrigerant
...............371, 372
Air Conditioning System ...................96, 371
Air Filter ............................... .368
Air Pressure, Tires ......................... .405
Alarm, Panic ...............................22
Alarm (Security Alarm) ....................33, 151
Alarm System (Security Alarm) .................33
Alterations/Modifications, Vehicle ................7
Antifreeze (Engine Coolant) ...................385
Capacities ............................. .434
Disposal .............................. .387
Anti-Lock Brake System (ABS) .................164
Anti-Lock Warning Light .....................156
Ashtray ................................ .127
Assist,

Hill Start .......................... .166
Audio Systems (Radio) ...................... .441
Auto Down Power Windows ...................99
Automatic Door Locks ........................40
Automatic Headlights ........................72
Automatic High Beams .......................71
Automatic Temperature Control (ATC) ............96
Automatic Transmission Adding Fluid .......................... .391
Fluid And Filter Changes ...................392
Fluid Level Check .....................389, 390
512 INDEX

Child Restraints........................ .208
Child Seat Installation ..................223, 224
How To Stow An Unused ALR Seat Belt ........221
Infants And Child Restraints ................210
Locating The LATCH Anchorages .............217
Lower Anchors And Tethers For Children .......214
Older Children And Child Restraints ...........211
Seating Positions ........................ .213
Cigar Lighter ............................ .127
Clean Air Gasoline ........................ .430
Cleaning Wheels ............................... .413
Climate Control ............................82
Manual ................................82
Cold Weather Operation ..................... .244
Compact Disc (CD) Maintenance ................502
Compact Spare Tire .........................411
Contract, Service .......................... .508
Coolant Pressure Cap (Radiator Cap) .............386
Cooling System ........................... .384
Adding Coolant (Antifreeze) .................385
Coolant Capacity ........................ .434
Coolant Level ....................... .384, 387
Disposal Of Used Coolant ..................387
Drain, Flush, And Refill ....................384 Inspection
............................. .387
Points To Remember ..................... .387
Pressure Cap ........................... .386
Radiator Cap .......................... .386
Selection Of Coolant (Antifreeze) ..........385, 435
Corrosion Protection ....................... .420
Cruise Light ............................. .159
Cupholders .............................. .122
Customer Assistance ....................... .506
Customer Programmable Features ...............464
Daytime Running Lights ......................71
Dealer Service ............................ .366
Defr
oster, Rear Window .......................82
Defroster, Windshield .....................82, 234
Delay (Intermittent) Wipers ....................79
Diagnostic System, Onboard ...................159
Differential, Limited-Slip .....................265
Dipsticks Automatic Transmission ....................390
Power Steering ......................... .269
Disabled Vehicle Towing .....................352
Disposal Antifreeze (Engine Coolant) .................387
Door Ajar ............................... .153
514 INDEX

Door Ajar Light........................... .153
Door Locks, Automatic .......................40
Door Opener, Garage ....................... .102
Driver’s Seat Back Tilt ........................43
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .317
Dual Rear Wheels ....................343, 417, 427
Electrical Power Outlets ..................... .123
Electronically Shifted Transfer Case ..............260
Electronic Brake Control System ................165
Anti-Lock Brake System ....................164
Electronic Roll Mitigation ...................173
Traction Control System ....................168
Electronic Range Select (ERS)..................254
Electronic Speed Control (Cruise Control) .........270
Electronic Stability Control (ESC) ...............169
Electronic Throttle Control Warning Light .........152
Emergency Brake .......................... .245
Emergency, In Case Of Freeing Vehicle When Stuck .................350
Hazard Warning Flasher ...................320
Jacking ............................... .339
Jump Starting .......................... .345Emission Control System Maintenance
............160
Engine ................................. .364
Air Cleaner ............................ .368
Break-In Recommendations .................244
Compartment Identification .................364
Coolant (Antifreeze) ..................... .435
Exhaust Gas Caution ...................233, 433
Fails To Start ........................... .243
Flooded, Starting ........................ .243
Fuel Requirements ....................... .429
Jump Starting .......................... .345
Oil .............................. .367, 435
Oil Filler Cap ....................... .364, 368
Oil Filter .............................. .368
Oil
Selection ........................... .367
Oil Synthetic ........................... .368
Overheating ........................... .348
Engine Oil Viscosity ........................ .368
Enhanced Accident Response Feature .........206, 355
Entry System, Illuminated .....................78
Ethanol ................................. .431
Exhaust Gas Caution .....................233, 433
Exhaust System ....................... .233, 382
Exterior Lighting ............................69
12
INDEX 515