2018 Ram 3500 ESP

This guide has been prepared to help you get quickly acquainted with you\
r new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for
your Owner’s Manual.
For complete operational instructions, maintenance procedures and important safety messages,
please consult your Owner’s Manual, Navigation/Uconnect manuals and other Warning Labels in
your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional information on
accessories to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada)
or your local RAM brand dealer.
Driving and Alcohol
Drunken driving is one of the most frequent causes of collisions. Your driving ability can be
seriously impaired with blood alcohol levels far below the legal minimum\
. If you are
drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend, or use
public transportation.
WARNING!
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes
are slower, and your judgment is impaired when you have been drinking. Never drink\
and
then drive.
IMPORTANT
Get warranty and other information online – you can review and print or download
a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited
warranties provided by FCA US LLC for your vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable link in the
“popular topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada) homepage and follow the instructions to select the applicable year, make
and model of your vehicle.
This User Guide is intended to familiarize you with the important features of your vehicle.
Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase replacement kits by visiting www.techauthority.com
and Canadian residents can purchase replacement kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collisi\
on and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when \
using any
device or feature that may take their attention off the road. Use of any\
electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious collision.
Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself unable to devote your full attention to v\
ehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
3117976_18b_RAM_1500_2500_3500_UG_070717.indd 27/7/17 12:49 PM

Congratulations on selecting your new FCA
US LLC vehicle. Be assured that it represents
precision workmanship, distinctive styling,
and high quality.
ALWAYS drive safely and pay attention to the
road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibil-
ity and assume all risks related to the use of
the features and applications in this vehicle.
Only use the features and applications when
it is safe to do so. Failure to do so may result
in an accident involving serious injury or
death.
This guide illustrates and describes the op-
eration of features and equipment that are
either standard or optional on this vehicle.
This guide may also include a description of
features and equipment that are no longer
available or were not ordered on this vehicle.
Please disregard any features and equipment
described in this guide that are not available
on this vehicle. FCA US LLC reserves the
right to make changes in design and specifi-
cations and/or make additions to or improve-ments to its products without imposing any
obligation upon itself to install them on prod-
ucts previously manufactured.
This User Guide has been prepared to help
you quickly become acquainted with the im-
portant features of your vehicle. It contains
most things you will need to operate and
maintain the vehicle, including emergency
information.
When it comes to service, remember that your
authorized dealer knows your vehicle best,
has factory-trained technicians and genuine
MOPAR
®parts, and cares about your satis-
faction.
HOW TO FIND YOUR OWNER’S
MANUAL ONLINE
This publication has been prepared as a ref-
erence item to help you quickly become ac-
quainted with the most important features
and processes of your vehicle. It contains
most things you will need to operate and
maintain the vehicle, including emergency
information and procedures. This User Guide is not a replacement for the full
Owner’s Manual, and does not fully cover every
operation and procedure possible with your ve-
hicle.
For more detailed descriptions of the topics
discussed in this User Guide, as well as
information covering features and processes
not covered in this User Guide, the full ve-
hicle Owner’s Manual can be accessed for
free online in a printer-friendly PDF format.
To get the full Owner’s Manual or applicable
supplement for your vehicle, follow the appro-
priate web address below:
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents)
www.owners.mopar.ca
(Canadian Residents)
FCA US LLC is committed to protecting our
environment and natural resources. By con-
verting from paper to electronic delivery for
the majority of the user information for your
vehicle, together we greatly reduce the de-
mand for tree-based products and lessen the
stress on our environment.
WELCOME FROM FCA US LLC
1

HOW TO USE THIS MANUAL
Essential Information
Each time direction instructions (left/right or
forwards/backwards) about the vehicle are
given, these must be intended as regarding
an occupant in the driver's seat. Special
cases not complying with this rule will be
properly specified in the text.
The figures in this User Guide are provided by
way of example only: this might imply that
some details of the image do not correspond
to the actual arrangement of your vehicle.
In addition, the User Guide has been conceived
considering vehicles with steering wheel on the
left side; it is therefore possible that on vehicles
with steering wheel on the right side, the posi-
tion or construction of some controls is not
exactly mirror-like with respect to the figure.
To identify the chapter with the information
needed you can consult the index at the end
of this User Guide.
Chapters can be rapidly identified with dedi-
cated graphic tabs, at the side of each oddpage. A few pages further there is a key for
getting to know the chapter order and the
relevant symbols in the tabs. There is anyway
a textual indication of the current chapter at
the side of each even page.
Symbols
Some vehicle components have colored la-
bels whose symbols indicate precautions to
be observed when using this component.
WARNINGS AND CAUTIONS
While reading this User Guide you will find a
series of WARNINGS to be followed to pre-
vent incorrect use of components which
could cause accidents or injuries.
There are also CAUTIONS that must be fol-
lowed to prevent against procedures that
could result in damage to your vehicle.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not
apply to body modifications or special equip-
ment installed by van conversion/camper
manufacturers/body builders. U.S. residents
refer to the Warranty Information book, Section
2.1.C. Canadian residents refer to the “What Is
Not Covered” section of the Warranty Informa-
tion book. Such equipment includes video
monitors, VCRs, heaters, stoves, refrigerators,
etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equip-
ment installed by the conversion/camper
manufacturer should also be supplied with
your vehicle. If these instructions are miss-
ing, please contact your authorized dealer for
assistance in obtaining replacement docu-
ments from the applicable manufacturer.
For information on the Body Builder’s Guide
refer to www.rambodybuilder.com. This web-
site contains dimensional and technical
specifications for your vehicle. It is intended
for Second Stage Manufacturer's technical
support. For service issues, contact your au-
thorized dealer.
INTRODUCTION
2

To remove the emergency key, slide the me-
chanical latch at the top of the key fob
sideways with your thumb and then pull the
key out with your other hand.
NOTE:
When using the emergency key to gain access
to your vehicle, be aware that the security
alarm may be triggered. Insert the key into
the ignition and place the ignition in the
ON/RUN mode to disarm the security system.
This Keyless Push Button Ignition key fob
allows the driver to operate the ignition
switch with the push of a button, as long as
the key fob is in the passenger compartment.
The Keyless Push Button Ignition has four
operating positions, three of which are la-
beled and will illuminate when in position.
The three positions are OFF, ACC, and ON/
RUN. The fourth position is START, during
start RUN will illuminate. It also contains the
key fob and an emergency key, which stores
in the rear of the key fob.The emergency key allows for entry into the
vehicle should the battery in the vehicle or
the key fob go dead. You can keep the emer-
gency key with you when valet parking.
To remove the emergency key, slide the me-
chanical latch on the backside of the key fob
sideways with your thumb and then pull the
key out with your other hand.
NOTE:
• When using the emergency key to gain
access to your vehicle, be aware that the
security alarm may be triggered. Put the
nose side (side opposite of the emergency
key) of the key fob against the ENGINE
START/STOP button and push to disarm
the security system.
• You can insert the double-sided emergency key into the door lock cylinder with either
side up. The Remote Keyless Entry system allows you
to lock or unlock all doors, tailgate, and the
RamBox (if equipped) as well as activate the
Panic Alarm from distances up to approxi-
mately 66 ft (20 m) using a key fob with
integrated key. The key fob does not need to
be pointed at the vehicle to activate the
system. Push and release the lock button on
the key fob to lock all doors, the tailgate and
the RamBox (if equipped). The turn signal
lights will flash and the horn will chirp to
acknowledge the signal.
NOTE:
Inserting the key fob with integrated key into
the ignition switch disables the system from
responding to any button pushes from that
key fob. Driving at speeds 5 mph (8 km/h)
and above disables the system from respond-
ing to all key fob buttons for all key fobs.
GETTING TO KNOW YOUR VEHICLE
14

NOTE:
• The interior lights will turn off if you placethe ignition in the ACC or ON/RUN position
while the Panic Alarm is activated. How-
ever, the exterior lights and horn will remain
on.
• You may need to be less than 35 ft (11 m) from the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Air Suspension (Remote Lowering Of The
Vehicle) — If Equipped
For easy entry and loading, your
vehicle can be lowered by push-
ing the key fob air suspension
lowering button two times. When
key fob lowering is requested,
the vehicle will send a series of chirps and
flashes to alert the customer that the opera-
tion has begun and will continue these alerts
until it successfully lowers. The following conditions must be met for the
vehicle to lower remotely:
• The vehicle must not already be in Entry/
Exit (Park) ride height.
• The vehicle battery must be fully charged.
• All doors must be closed.
• The key fob must be out of the vehicle.
Canceling Remote Lowering
Vehicle lowering can be cancelled at any-
time. When vehicle lowering is canceled, the
vehicle will raise up to the next defined level
and lock out the remote lowering feature until
the ignition has been cycled ON/OFF.
To cancel vehicle lowering, push the key fob
air suspension lowering button one time dur-
ing the lowering process. When vehicle low-
ering is canceled, the horn will chirp two
times and the turn signal lamps will flash four
times. Once raising is completed, the horn
will chirp one time.
NOTE:
Refer to “Air Suspension System” in “Start-
ing And Operating” for further information.
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmful inter- ference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
GETTING TO KNOW YOUR VEHICLE
16

• The engine can be started two consecutivetimes (two 15-minute cycles) with the key
fob. However, the ignition must be placed
in the ON/RUN position before you can
repeat the start sequence for a third cycle.
To Exit Remote Start Mode
Without Driving The Vehicle
Push and release the remote start button one
time or allow the engine to run for the entire
15-minute cycle.
NOTE:
To avoid unintentional shutdowns, the sys-
tem will disable with a one time push of the
remote start button for two seconds after
receiving a valid remote start request.
To Exit Remote Start Mode And
Drive The Vehicle
Before the end of the 15-minute cycle, push
and release the unlock button on the key fob
to unlock the doors and disarm the vehicle
security alarm system (if equipped). Then,
prior to the end of the 15-minute cycle, cycle
the ignition to the ON/RUN position.
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the ve-
hicle doors and ignition for unauthorized op-
eration. When the vehicle security alarm is
activated, interior switches for door locks are disabled. The system provides both audible
and visible signals for the first three minutes.
The horn will sound, the headlights will turn
on, the park lamps and/or turn signals will
flash and vehicle security light will flash
repeatedly. For an additional 15 minutes
only, the headlights will turn on, the park
lamps and/or turn signals, and vehicle secu-
rity light will flash.
To Arm The System
Follow these steps to arm the vehicle security
alarm:
1. Remove the key from the ignition system
(refer to "Starting The Engine" in "Starting
And Operating" for further information).
• For vehicles equipped with Keyless Enter-N-Go — Ignition, make sure the
vehicle ignition system is "OFF."
• For vehicles not equipped with Keyless Enter-N-Go — Ignition, make sure the
vehicle ignition system is "OFF" and
the key is physically removed from the
ignition.
GETTING TO KNOW YOUR VEHICLE
18

NOTE:
• Refer to “Uconnect Settings” in “Multime-dia” in the Owner’s Manual at
www.mopar.com/en-us/care/
owners-manual.html (U.S. Residents) or
www.owners.mopar.ca (Canadian Resi-
dents) for further information.
• If wearing gloves on your hands, or if it has been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response
time.
• If the vehicle is unlocked by Passive Entry and no door is opened within 60 seconds,
the vehicle will re-lock and if equipped will
arm the security alarm.
• The vehicles security alarm can be armed/ disarmed by pushing the passive entry key
fob lock/unlock buttons (if equipped).
• The key fob may not be able to be detected by the vehicle passive entry system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob's wireless signal and
prevent the passive entry handle from
locking/unlocking the vehicle. To Unlock From The Driver's Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the driver door handle, grab the
front driver door handle to unlock the driver's
door automatically. The interior door panel
lock knob will raise when the door is un-
locked.
NOTE:
If “Unlock All Doors 1st Press” is programmed,
all doors will unlock when you grab hold of the
front driver’s door handle. To select between
“Unlock Driver Door 1st Press” and “Unlock All
Doors 1st Press,” refer to “Uconnect Settings”
in “Multimedia” in the Owner’s Manual at
www.mopar.com/en-us/care/owner-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents) for further information.
To Unlock From The Passenger Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the passenger door handle, grab
the front passenger door handle to unlock all
doors automatically. The interior door panel
lock knob will raise when the door is un-
locked.
NOTE:
All doors will unlock when the front passen-
ger door handle is grabbed regardless of the
driver’s door unlock preference setting (“Un-
lock Driver Door 1st Press” or “Unlock All
Doors 1st Press”).
Grab The Door Handle To UnlockGETTING TO KNOW YOUR VEHICLE
20

2. This device must accept any interferencereceived, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
• It is dangerous to ride in a cargo area, inside or outside of a vehicle. In a colli-
sion, people riding in these areas are
more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of
your vehicle that is not equipped with
seats and seat belts. In a collision,
people riding in these areas are more
likely to be seriously injured or killed.
WARNING!
• Be sure everyone in your vehicle is in aseat and using a seat belt properly.
Driver Memory Seat — If
Equipped
This feature allows the driver to store up to
two different memory profiles for easy recall
through a memory switch. Each memory pro-
file contains desired position settings for the
driver’s seat, side mirrors, adjustable pedals
(if equipped) and a set of desired radio sta-
tion presets. Your remote keyless entry key
fob can also be programmed to recall the
same positions when the unlock button is
pushed.
NOTE:
Your vehicle is equipped with two key fobs,
one key fob can be linked to memory position
1 and the other key fob can be linked to
memory position 2.
The memory seat buttons are located on the
outboard side of the driver’s seat cushion.
Programming The Memory Feature
To create a new memory profile, perform the
following:
1. Cycle the vehicle’s ignition to the ON/
RUN position (do not start the engine).
2. Adjust all memory profile settings to de- sired preferences (i.e., driver’s seat, out-
side mirrors and radio station presets).
3. Push and release the set (S) button on the memory switch.
Memory Seat Button Location
GETTING TO KNOW YOUR VEHICLE
22