2018 Ram 3500 ECO mode

NOTE:With electronic shift transfer case:
• Steps 2 through 4 are requirements that must be met
before pushing the NEUTRAL (N) button, and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing
the NEUTRAL (N) button or are no longer met during
the shift, the NEUTRAL (N) indicator light will flash
continuously until all requirements are met or until the
NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.
• If the vehicle is equipped with air suspension, the engine
should be started and left running for a minimum of 60
seconds (with all the doors closed) at least once every 24
hours. This process allows the air suspension to adjust
the vehicle’s ride height to compensate for temperature
effects.Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con-
nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine. Shift the transmission into NEUTRAL. Depress the clutch pedal on a manual transmission.
• With manual shift transfer case, shift the transfer case
lever to the desired position.
• With electronic shift transfer case with rotary selector
switch, push and hold the transfer case NEUTRAL (N)
button until the NEUTRAL (N) indicator light turns
off. After the NEUTRAL (N) indicator light turns off,
release the NEUTRAL (N) button. After the NEUTRAL
(N) button has been released, the transfer case will
shift to the position indicated by the selector switch.
• With electronic shift transfer case with push-button
selector switch, push and hold the switch for the
desired transfer case position, until the NEUTRAL (N)
indicator light turns off and the desired position
indicator light turns on.
440 STARTING AND OPERATING

TOWING A DISABLED VEHICLE ............510
▫ Two-Wheel Drive Models .................512
▫ Four-Wheel Drive Models .................512
▫ Emergency Tow Hooks — If Equipped ........513
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ...............................514
 EVENT DATA RECORDER (EDR) ............514
446 IN CASE OF EMERGENCY

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact. •
The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
(Continued)
7
IN CASE OF EMERGENCY 451

4. Turn the wing bolt clockwise to secure to the floor pan.Reinstall the plastic cover.
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and rear
center caps. Damage can occur to the center cap and/or
(Continued)
CAUTION! (Continued)
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to
remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert the
blade end into the pull off notch and carefully pull the hub
cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pull off notch of the rear
hub caps. Position the hook and pull straight out on the
ratchet firmly. The hub cap should pop off. The wheel skins
can now be removed. For the front hub cap, use the flat
blade on the end of the lug wrench to pull the caps off. The
wheel skin can now be removed.
CAUTION!
• Use a pulling motion to remove the hub cap. Do not
use a twisting motion when removing the hub cap,
damage to the hub cap; finish may occur.
(Continued)
Wing Bolt/Jack And Tools (2500/3500 Series)
7
IN CASE OF EMERGENCY 501

5. While holding the locking tab in the disengaged posi-tion, pull the tether strap to rotate the lever rearward,
until it locks in place pointing towards the driver’s seat.
Release the locking tab and verify that the Manual Park
Release lever is locked in the released position.
6. The vehicle is now out of PARK and can be towed. Release the parking brake only when the vehicle is
securely connected to a tow vehicle.
To Reset The Manual Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Manual Park Release lever forward to its original position, until the locking tab snaps into place
to secure the lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed position.
4. Re-install the access cover.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and REVERSE (with automatic transmission) or SECOND
GEAR and REVERSE (with manual transmission), while
gently pressing the accelerator. Use the least amount of
accelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
For trucks equipped with 8-speed automatic trans-
mission: Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than two seconds, you must press the brake pedal to
engage DRIVE or REVERSE.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control” in
“Safety” for further information. Once the vehicle has been
freed, push the ESC Offswitch again to restore ESC On
mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
(Continued)
7
IN CASE OF EMERGENCY 509

WARNING!(Continued)
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•Racing the engine or spinning the wheels may lead
to transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL
for at least one minute after every five rocking-
motion cycles. This will minimize overheating and
reduce the risk of clutch or transmission failure
during prolonged efforts to free a stuck vehicle.
• When “rocking” a stuck vehicle by shifting between
DRIVE/2nd gear and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
(Continued)
CAUTION! (Continued)
•Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles may
also be towed as described under “Recreational Towing” in
the “Starting And Operating” section.
NOTE: Vehicles equipped with air suspension must be
placed in Transport mode, before tying them down (from
the body) on a trailer or flatbed truck. Refer to Air
Suspension inStarting And Operating for more informa-
tion. If the vehicle cannot be placed in Transport mode (for
example, engine will not run), tie-downs must be fastened
to the axles (not to the body). Failure to follow these
instructions may cause fault codes to be set and/or cause
loss of proper tie-down tension.
510 IN CASE OF EMERGENCY

CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL. Refer to
Manual Park Release in this section for instructions on
shifting the 8–speed transmission to NEUTRAL when
the engine is OFF.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km)
for 6–speed transmission, or 30 miles (48 km) for
8–speed transmission. If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than
15 miles (24 km) for 6–speed transmission, or 30 miles
(48 km) for 8–speed transmission, tow with the rear wheels
OFF
the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with the front wheels raised and the rear
wheels on a towing dolly, or (when using a suitable
steering wheel stabilizer to hold the front wheels in the
straight position) with the rear wheels raised and the front
wheels on the ground.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
512 IN CASE OF EMERGENCY

American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American Pe-
troleum Institute (API). The manu-
facturer only recommends API Cer-
tified engine oils.
This symbol certifies 0W-20, 5W-20,
0W-30, 5W-30 and 10W-30 engine
oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
Engine Oil Viscosity — 3.6L Engines (1500 Models
Only)
Mopar SAE 5W-20 engine oil approved to FCA Material
Standard MS-6395 or equivalent Pennzoil or Shell Helix is
recommended for all operating temperatures. This engine
oil improves low temperature starting and vehicle fuel
economy.The engine oil filler cap also shows the recommended
engine oil viscosity for your vehicle. For information on
engine oil filler cap location, refer to “Engine Compart-
ment” in “Servicing And Maintenance” for further infor-
mation.
NOTE:
Mopar SAE 5W-30 engine oil approved to FCA
Material Standard MS-6395 may be used when SAE 5W-20
engine oil meeting MS-6395 is not available.
Engine Oil Viscosity (SAE Grade) — 5.7L Engine
(1500/2500/3500 Models)
Mopar SAE 5W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix or equiva-
lent is recommended for all operating temperatures. This
engine oil improves low temperature starting and vehicle
fuel economy.
The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” illustration in this section.
Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.
8
SERVICING AND MAINTENANCE 529