2018 Ram 3500 Chassis Cab ESP

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have anyquestions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
506 CUSTOMER ASSISTANCE

Adding Engine Coolant (Antifreeze).............383
Adding Fuel ............................. .287
Additives, Fuel ........................ .288, 428
Adjust Down .............................. .45, 46
Forward ............................ .44, 46
Rearward ........................... .44, 46
Up ................................ .45, 46
Adjustable Pedals ...........................57
Air Bag Air Bag Operation ....................... .196
Air Bag Warning Light .....................193
Enhanced Accident Response .............203, 353
Event Data Recorder (EDR) .................353
If A Deployment Occurs ....................201
Knee Impact Bolsters ..................... .197
Maintaining Your Air Bag System .............203
Transporting Pets ....................... .230
Air Bag Light ...................... .147, 193, 232
Air Bag Maintenance ....................... .203
Air Cleaner, Engine (Engine Air Cleaner Filter) ......366
Air Conditioner Maintenance ..................369
Air Conditioning ............................80
Air Conditioning Filter ....................94, 370
Air Conditioning, Operating Tips ................93Air Conditioning Refrigerant
...............369, 370
Air Conditioning System ...................92, 369
Air Filter ............................... .366
Air Pressure, Tires ......................... .403
Alarm, Panic ...............................22
Alarm (Security Alarm) ....................33, 148
Alarm System (Security Alarm) .................33
Alterations/Modifications, Vehicle ................7
Antifreeze (Engine Coolant) ...................382
Capacities ............................. .432
Disposal .............................. .385
Anti-Lock Brake System (ABS) .................160
Anti-Lock Warning Light .....................153
Ashtray ................................ .123
Assist,

Hill Start .......................... .162
Audio Systems (Radio) ...................... .439
Auto Down Power Windows ...................96
Automatic Door Locks ........................39
Automatic Headlights ........................70
Automatic High Beams .......................69
Automatic Temperature Control (ATC) ............92
Automatic Transmission Adding Fluid .......................... .389
Fluid And Filter Changes ...................390
Fluid Level Check .....................387, 388
510 INDEX

Door Ajar Light........................... .150
Door Locks, Automatic .......................39
Door Opener, Garage .........................99
Driver’s Seat Back Tilt ........................41
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .314
Dual Rear Wheels ....................341, 415, 425
Electrical Power Outlets ......................119
Electronically Shifted Transfer Case ..............259
Electronic Brake Control System ................161
Anti-Lock Brake System ....................160
Electronic Roll Mitigation ...................169
Traction Control System ....................165
Electronic Range Select (ERS)..................252
Electronic Speed Control (Cruise Control) .........267
Electronic Stability Control (ESC) ...............165
Electronic Throttle Control Warning Light .........149
Emergency Brake .......................... .243
Emergency, In Case Of Freeing Vehicle When Stuck .................348
Hazard Warning Flasher ...................318
Jacking ............................... .337
Jump Starting .......................... .343Emission Control System Maintenance
............157
Engine ................................. .362
Air Cleaner ............................ .366
Break-In Recommendations .................242
Compartment Identification .................362
Coolant (Antifreeze) ..................... .433
Exhaust Gas Caution ...................231, 431
Fails To Start ........................... .241
Flooded, Starting ........................ .241
Fuel Requirements ....................... .428
Jump Starting .......................... .343
Oil .............................. .365, 433
Oil Filler Cap ....................... .362, 366
Oil Filter .............................. .366
Oil

Selection ........................... .365
Oil Synthetic ........................... .366
Overheating ........................... .346
Engine Oil Viscosity ........................ .366
Enhanced Accident Response Feature .........203, 353
Entry System, Illuminated .....................76
Ethanol ................................. .429
Exhaust Gas Caution .....................231, 431
Exhaust System ....................... .231, 380
Exterior Lighting ............................67
12
INDEX 513