2018 Ram 3500 Chassis Cab ECO mode

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............318
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .318
 BULB REPLACEMENT ....................323
▫ Replacement Bulbs .....................323
▫ Replacing Exterior Bulbs ..................324
 FUSES ............................... .329
▫ Power Distribution Center ................330
 JACKING AND TIRE CHANGING ...........337
▫ 4500/5500 Models ..................... .337
▫ Preparations For Jacking ..................338
▫ Jacking Instructions 4500 And 5500 Series ......338
▫ To Stow The Flat Or Spare — If Equipped .....342
▫ Hub Caps/Wheel Covers — If Equipped ......342
JUMP STARTING ....................... .343
▫ Preparations For Jump Start ...............344
▫ Jump Starting Procedure ..................345
 IF YOUR ENGINE OVERHEATS .............346
 GEAR SELECTOR OVERRIDE ..............347
 FREEING A STUCK VEHICLE ..............348
 TOWING A DISABLED VEHICLE ............350
▫ Two-Wheel Drive Models .................351
▫ Four-Wheel Drive Models .................352
▫ Emergency Tow Hooks — If Equipped ........352
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .353
 EVENT DATA RECORDER (EDR) ............353
7

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash. •
The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect and SiriusXM Guard-
ian features and applications in this vehicle. Only use
Uconnect features and SiriusXM Guardian services
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
322 IN CASE OF EMERGENCY

Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to correctly
tighten the lug nuts. Also, when it is necessary to remove
and install dual rear wheels, use a proper vehicle lifting
device.
NOTE:When installing a spare tire (if equipped) as part of
a dual rear wheel end combination, the tire diameter of the
two individual tires must be compared. If there is a
significant difference, the larger tire should be installed in
a front location. The correct direction of rotation for dual
tire installations must also be observed.
It is recommended that wheel stud nuts be kept torqued to
specifications at all times. Torque wheel stud nuts to
specifications at each lubrication interval.
Wheel Nuts
All wheel nuts should be tightened occasionally to elimi-
nate the possibility of wheel studs being sheared or the bolt
holes in the wheels becoming elongated. This is especially
important during the first few hundred miles/kilometers
of operation to allow the wheel nuts to become properly
set. All wheel nuts should first be firmly seated against the
wheel. The wheel nuts should then be tightened to recom-
mended torque. Tighten the wheel nuts to final torque in increments. Progress around the bolt circle, tightening the
wheel nut opposite to the wheel nut just previously
tightened until final torque is achieved.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information on
stowing your spare tire (if equipped).
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and rear
center caps. Damage can occur to the center cap and/or
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to
remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert the
blade end into the pull off notch and carefully pull the hub
cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
342 IN CASE OF EMERGENCY

6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Next, shift back and forth between DRIVE and
REVERSE (with automatic transmission) or SECOND
GEAR and REVERSE (with manual transmission) while
gently pressing the accelerator. Use the least amount of
accelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information. Once the
vehicle has been freed, push the ESC Offswitch again to
restore ESC On mode.
Gear Selector Override Access Port
348 IN CASE OF EMERGENCY

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
7
IN CASE OF EMERGENCY 351

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
direction, with ALLwheels on the ground), IFthe transfer
case is in NEUTRAL and the transmission is in PARK (for
automatic transmissions) or in gear (NOT in NEUTRAL,
for manual transmissions). Refer to “Recreational Towing”
in “Starting And Operating” for further information and
detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used (if the
remaining wheels are on the ground). Internal dam-
age to the transmission or transfer case will occur if
a front or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
352 IN CASE OF EMERGENCY

Refrigerant Recovery And Recycling — R–1234yf
R–1234yf Air Conditioning Refrigerant is a hydrofluo-
roolefin (HFO) that is endorsed by the Environmental
Protection Agency and is an ozone-friendly substance with
a low global-warming potential. The manufacturer recom-
mends that air conditioning service be performed by an
authorized dealer using recovery and recycling equipment.
NOTE:Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Cabin Filter Replacement (A/C Air Filter)
Refer to the “Maintenance Plan” for the proper mainte-
nance intervals.
WARNING!
Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury. The cabin air filter is located in the fresh air inlet behind the
glove compartment. Perform the following procedure to
replace the filter:
1. Open the glove compartment and remove all contents.
2. With the glove compartment door open, remove the
glove compartment tension tether and tether clip by
sliding the clip toward the face of the glove compart-
ment door. Lift the clip out of glove compartment door
and release into dash panel.
Right Side Of Glove Compartment
1 — Glove Compartment Tension Tether
2 — Glove Compartment Door
370 SERVICING AND MAINTENANCE

Conditions that would require replacement:
•Rib chunking (one or more ribs has separated from belt
body)
• Rib or belt wear
• Longitudinal belt cracking (cracks between two ribs)
• Belt slips
• “Groove jumping (belt does not maintain correct posi-
tion on pulley)
• Belt broken (note: identify and correct problem before
new belt is installed) •
Noise (objectionable squeal, squeak, or rumble is heard
or felt while drive belt is in operation)
Some conditions can be caused by a faulty component such
as a belt pulley. Belt pulleys should be carefully inspected
for damage and proper alignment.
Belt replacement on some models requires the use of
special tools, we recommend having your vehicle serviced
at an authorized dealer.
Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,
tailgate, decklid, sliding doors and hood hinges, should be
lubricated periodically with a lithium based grease, such as
Mopar Spray White Lube to assure quiet, easy operation
and to protect against rust and wear. Prior to the applica-
tion of any lubricant, the parts concerned should be wiped
clean to remove dust and grit; after lubricating excess oil
and grease should be removed. Particular attention should
also be given to hood latching components to ensure
proper function. When performing other underhood ser-
vices, the hood latch, release mechanism and safety catch
should be cleaned and lubricated.
Accessory Belt (Serpentine Belt)
376 SERVICING AND MAINTENANCE