CAUTION!(Continued)
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear driveshafts
from the powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK (or
manual transmission is in gear). The parking brake
should always be applied when the driver is not in the
vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
6
STARTING AND OPERATING 311
9. Start the engine.
10. Press and hold the brake pedal.
11. Release the parking brake.
12. Shift the transmission into gear, release the brake pedal(and clutch pedal on manual transmissions), and check
that the vehicle operates normally.
NOTE: With electronic shift transfer case:
• Steps 3 and 4 are requirements that must be met before
pushing the button to shift out of NEUTRAL (N), and
must continue to be met until the shift has been com-
pleted. If any of these requirements are not met before
pushing the button or are no longer met during the shift,
the NEUTRAL (N) indicator light will flash continu-
ously until all requirements are met or until the button is
released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a
difference in the surface traction under the rear (driving)
wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the rear
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and care-
fully whenever there is likely to be poor traction (ice,
snow, wet, mud, loose sand, etc.).
Driving Through Water
Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and pre-
vent damage to your vehicle.
314 STARTING AND OPERATING
Flowing/Rising Water
WARNING!
Do not drive on or across a road or path where water is
flowing and/or rising (as in storm run-off). Flowing
water can wear away the road or path’s surface and
cause your vehicle to sink into deeper water. Further-
more, flowing and/or rising water can carry your ve-
hicle away swiftly. Failure to follow this warning may
result in injuries that are serious or fatal to you, your
passengers, and others around you.
Shallow Standing Water
Although your vehicle is capable of driving through shal-
low standing water, consider the following Cautions and
Warnings before doing so.
WARNING!
•Driving through standing water limits your vehicle’s
traction capabilities. Do not exceed 5 mph (8 km/h)
when driving through standing water.
• Driving through standing water limits your vehicle’s
braking capabilities, which increases stopping dis-
tances. Therefore, after driving through standing
water, drive slowly and lightly press on the brake
pedal several times to dry the brakes.
• Failure to follow these warnings may result in inju-
ries that are serious or fatal to you, your passengers,
and others around you.
6
STARTING AND OPERATING 315
IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............318
ASSIST AND SOS MIRROR — IF EQUIPPED . . . .318
BULB REPLACEMENT ....................323
▫ Replacement Bulbs .....................323
▫ Replacing Exterior Bulbs ..................324
FUSES ............................... .329
▫ Power Distribution Center ................330
JACKING AND TIRE CHANGING ...........337
▫ 4500/5500 Models ..................... .337
▫ Preparations For Jacking ..................338
▫ Jacking Instructions 4500 And 5500 Series ......338
▫ To Stow The Flat Or Spare — If Equipped .....342
▫ Hub Caps/Wheel Covers — If Equipped ......342
JUMP STARTING ....................... .343
▫ Preparations For Jump Start ...............344
▫ Jump Starting Procedure ..................345
IF YOUR ENGINE OVERHEATS .............346
GEAR SELECTOR OVERRIDE ..............347
FREEING A STUCK VEHICLE ..............348
TOWING A DISABLED VEHICLE ............350
▫ Two-Wheel Drive Models .................351
▫ Four-Wheel Drive Models .................352
▫ Emergency Tow Hooks — If Equipped ........352
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .353
EVENT DATA RECORDER (EDR) ............353
7
HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the upper
switch bank just below the radio.Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all directional
turn signals will flash on and off to warn oncoming traffic
of an emergency. Push the switch a second time to turn off
the Hazard Warning flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use the Hazard Warning flashers
may wear down your battery.
ASSIST AND SOS MIRROR — IF EQUIPPED
If equipped, the rearview mirror contains an ASSIST and a
SOS button.
Assist And SOS Mirror
318 IN CASE OF EMERGENCY
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside Assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
7
IN CASE OF EMERGENCY 319
2. The LED light located between the ASSIST and SOSbuttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3.
Once a connection between the vehicle and a SOS operator
is made, the SOS Call system may transmit the following
important vehicle information to a SOS operator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect and SiriusXM Guard-
ian features and applications in this vehicle. Only use
Uconnect features and SiriusXM Guardian services
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
•
Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator may
be able to open a voice connection with the vehicle to
determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
320 IN CASE OF EMERGENCY
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
•
Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent oper-
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
(Continued)
WARNING! (Continued)
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
7
IN CASE OF EMERGENCY 321