2018 Ram 3500 Chassis Cab maintenance

▫Android Auto — If Equipped ..............499
▫ General Information .....................500
▫ Additional Information ...................500 
CD/DVD DISC MAINTENANCE ............501
438 MULTIMEDIA

Uconnect System Support:
•U.S. residents visit DriveUconnect.com or call: 1-877-
855-8400(24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call: 1-800-
465-2001(English) or 1-800-387-9983(French)
SiriusXM Guardian services support:
• U.S. residents call:1-844-796-4827
• Canadian residents call:1-877-324-9091
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc. 4. Do not use solvents such as benzene, thinner, cleaners,
or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged, (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc) oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
10
MULTIMEDIA 501

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
504 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
508 CUSTOMER ASSISTANCE

Adding Engine Coolant (Antifreeze).............383
Adding Fuel ............................. .287
Additives, Fuel ........................ .288, 428
Adjust Down .............................. .45, 46
Forward ............................ .44, 46
Rearward ........................... .44, 46
Up ................................ .45, 46
Adjustable Pedals ...........................57
Air Bag Air Bag Operation ....................... .196
Air Bag Warning Light .....................193
Enhanced Accident Response .............203, 353
Event Data Recorder (EDR) .................353
If A Deployment Occurs ....................201
Knee Impact Bolsters ..................... .197
Maintaining Your Air Bag System .............203
Transporting Pets ....................... .230
Air Bag Light ...................... .147, 193, 232
Air Bag Maintenance ....................... .203
Air Cleaner, Engine (Engine Air Cleaner Filter) ......366
Air Conditioner Maintenance ..................369
Air Conditioning ............................80
Air Conditioning Filter ....................94, 370
Air Conditioning, Operating Tips ................93Air Conditioning Refrigerant
...............369, 370
Air Conditioning System ...................92, 369
Air Filter ............................... .366
Air Pressure, Tires ......................... .403
Alarm, Panic ...............................22
Alarm (Security Alarm) ....................33, 148
Alarm System (Security Alarm) .................33
Alterations/Modifications, Vehicle ................7
Antifreeze (Engine Coolant) ...................382
Capacities ............................. .432
Disposal .............................. .385
Anti-Lock Brake System (ABS) .................160
Anti-Lock Warning Light .....................153
Ashtray ................................ .123
Assist,

Hill Start .......................... .162
Audio Systems (Radio) ...................... .439
Auto Down Power Windows ...................96
Automatic Door Locks ........................39
Automatic Headlights ........................70
Automatic High Beams .......................69
Automatic Temperature Control (ATC) ............92
Automatic Transmission Adding Fluid .......................... .389
Fluid And Filter Changes ...................390
Fluid Level Check .....................387, 388
510 INDEX

Child Restraints........................ .204
Child Seat Installation ..................220, 221
How To Stow An Unused ALR Seat Belt ........218
Infants And Child Restraints ................207
Locating The LATCH Anchorages .............215
Lower Anchors And Tethers For Children .......211
Older Children And Child Restraints ...........208
Seating Positions ........................ .210
Cigar Lighter ............................ .123
Clean Air Gasoline ........................ .428
Cleaning Wheels ................................411
Climate Control ............................80
Manual ................................80
Cold Weather Operation ..................... .242
Compact Disc (CD) Maintenance ................501
Compact Spare Tire ........................ .409
Contract, Service .......................... .506
Coolant Pressure Cap (Radiator Cap) .............384
Cooling System ........................... .382
Adding Coolant (Antifreeze) .................383
Coolant Capacity ........................ .432
Coolant Level ....................... .382, 385
Disposal Of Used Coolant ..................385
Drain, Flush, And Refill ....................382 Inspection
............................. .385
Points To Remember ..................... .385
Pressure Cap ........................... .384
Radiator Cap .......................... .384
Selection Of Coolant (Antifreeze) ..........382, 433
Corrosion Protection ....................... .417
Cruise Light ............................. .156
Cupholders ...............................118
Customer Assistance ....................... .504
Customer Programmable Features ...............461
Daytime Running Lights ......................69
Dealer Service ............................ .364
Defr

oster, Rear Window .......................80
Defroster, Windshield .....................80, 232
Delay (Intermittent) Wipers ....................77
Diagnostic System, Onboard ...................156
Differential, Limited-Slip .....................263
Dipsticks Automatic Transmission ....................388
Power Steering ......................... .267
Disabled Vehicle Towing .....................350
Disposal Antifreeze (Engine Coolant) .................385
Door Ajar ............................... .150
512 INDEX

Door Ajar Light........................... .150
Door Locks, Automatic .......................39
Door Opener, Garage .........................99
Driver’s Seat Back Tilt ........................41
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .314
Dual Rear Wheels ....................341, 415, 425
Electrical Power Outlets ......................119
Electronically Shifted Transfer Case ..............259
Electronic Brake Control System ................161
Anti-Lock Brake System ....................160
Electronic Roll Mitigation ...................169
Traction Control System ....................165
Electronic Range Select (ERS)..................252
Electronic Speed Control (Cruise Control) .........267
Electronic Stability Control (ESC) ...............165
Electronic Throttle Control Warning Light .........149
Emergency Brake .......................... .243
Emergency, In Case Of Freeing Vehicle When Stuck .................348
Hazard Warning Flasher ...................318
Jacking ............................... .337
Jump Starting .......................... .343Emission Control System Maintenance
............157
Engine ................................. .362
Air Cleaner ............................ .366
Break-In Recommendations .................242
Compartment Identification .................362
Coolant (Antifreeze) ..................... .433
Exhaust Gas Caution ...................231, 431
Fails To Start ........................... .241
Flooded, Starting ........................ .241
Fuel Requirements ....................... .428
Jump Starting .......................... .343
Oil .............................. .365, 433
Oil Filler Cap ....................... .362, 366
Oil Filter .............................. .366
Oil

Selection ........................... .365
Oil Synthetic ........................... .366
Overheating ........................... .346
Engine Oil Viscosity ........................ .366
Enhanced Accident Response Feature .........203, 353
Entry System, Illuminated .....................76
Ethanol ................................. .429
Exhaust Gas Caution .....................231, 431
Exhaust System ....................... .231, 380
Exterior Lighting ............................67
12
INDEX 513

Passing................................70
Seat Belt Reminder ...................... .147
Security Alarm ......................... .148
Service ............................... .323
Tire Pressure Monitoring (TPMS) ..........152, 172
Traction Control ........................ .168
Transfer Case .......................... .258
Turn Signal ....................73, 155, 234, 324
Warning (Instrument Cluster Description) . . . .148, 155
Limited-Slip Differential ..................263, 391
Loading Vehicle ........................... .288
Tires................................. .398
Load Shed Battery Saver Mode ...................... .145
Battery Saver On ........................ .145
Electrical Load Reduction ...................145
Intelligent Battery Sensor ...................145
Locks Automatic Door ..........................39
Child Protection ..........................40
Power Door .............................36
Low Tire Pressure System .....................172
Lubrication, Body ......................... .376
Lug Nuts ............................ .341, 425Maintenance Free Battery
.....................363
Maintenance Schedule ...................... .357
Malfunction Indicator Light (Check Engine) . . . .150, 157
Manual, Service ........................... .508
Manual Transmission Fluid Level Check ....................... .391
Memory Feature (Memory Seat) .................41
Memory Seat ........................... .41, 47
Memory Seats And Radio .....................41
Methanol ............................... .429
Mirrors ..................................59
Electric Powered ..........................62
Heated .................................65
Memory ................................47
Outside ................................61
Rearview ........................ .59, 60, 318
Trailer Towing ...........................65
Modifications/Alterations,
Vehicle................7
Monitor, Tire Pressure System ..................172
Mopar Parts ............................. .507
Multi-Function Control Lever ...................69
Navigation System (Uconnect GPS) ..............284
New Vehicle Break-In Period ..................242
12
INDEX 517