2018 Ram 2500 suspension

•Normal Ride Height (NRH) – This is the stan-
dard position of the suspension and is
meant for normal driving.
• Off-Road (OR) (Raises the vehicle approxi-
mately 1 in (26 mm)) – This position is
intended for off-roading use only where
maximum ground clearance is required. To
enter OR, push the “Up” button once from
the NRH position while vehicle speed is
below 20 mph (32 km/h). While in OR, if
the vehicle speed exceeds 25 mph
(40 km/h) the vehicle height will be auto-
matically lowered to NRH. Off-Road may
not be available due to vehicle payload, an
instrument cluster display message will be
shown when this occurs. Refer to “Instru-
ment Cluster Display” in “Getting To Know
Your Instrument Panel” in your Owner’s
Manual for further information.
• Aero Mode (Lowers the vehicle approximately
.6 in (15 mm)) – This position provides
improved aerodynamics by lowering the ve-
hicle. The vehicle will automatically enter
Aero Mode when the vehicle speed remains
between 62 mph (100 km/h) and 66 mph
(106 km/h) for greater than 20 seconds or
if the vehicle speed exceeds 66 mph (106 km/h). The vehicle will return to NRH
from Aero Mode if the vehicle speed re-
mains between 30 mph (48 km/h) and
35 mph (56 km/h) for greater than 20 sec-
onds or if the vehicle speed falls below
30 mph (48 km/h).
To enter Aero Mode manually push the down
button once from NRH at any vehicle speed.
To return to NRH push the up button once
while vehicle speed is less than 56 mph
(90 km/h).
NOTE:
Automatic Aero Mode may be disabled
through vehicle settings on your Uconnect
Radio when equipped with UConnect 5.0,
8.4A, or 8.4AN. Refer to “Uconnect Set-
tings” in “Multimedia” in your Owner’s
Manual for further information.
• Entry/Exit Mode (Lowers the vehicle approxi-
mately 3 in (73 mm)) – This position lowers
the vehicle for easier passenger entry and
exit as well as lowering the rear of the
vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, push the
“Down” button twice from the NRH while
the vehicle speed is below 33 mph (53 km/ h). Once the vehicle speed goes below
15 mph (24 km/h) the vehicle height will
begin to lower. If the vehicle speed remains
between 15 mph (24 km/h) and 25 mph
(40 km/h) for greater than 60 seconds, or
the vehicle speed exceeds 25 mph
(40 km/h) the Entry/Exit change will be
cancelled. To return to Normal Height
Mode, push the “Up” button twice while in
Entry/Exit or drive the vehicle over 15 mph
(24 km/h). Entry/Exit mode may not be
available due to vehicle payload, an instru-
ment cluster display message will be shown
when this occurs. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” in your Owner’s Manual
for further information.
Air Suspension Modes
The Air Suspension system has multiple
modes to protect the system in unique situa-
tions:
AERO Mode
To improve aerodynamics, the air suspension
system has a feature which will put the ve-
hicle into AERO height automatically. Refer
173

to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” in the Own-
er’s Manual for further information.
NOTE:
This mode is intended to be enabled with
engine running.
Tire/Jack Mode
To assist with changing a tire, the air suspen-
sion system has a feature which allows the
automatic leveling to be disabled. Refer to
“Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” in the Owner’s
Manual for further information.
NOTE:
This mode is intended to be enabled with
engine running.
Transport Mode
For towing your vehicle with four wheels off
the ground, the air suspension system has a
feature which will put the vehicle into Entry/
Exit height and disable the automatic loadleveling system. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instru-
ment Panel” in the Owner’s Manual for fur-
ther information.
NOTE:
This mode is intended to be enabled with
engine running.
Wheel Alignment Mode
Before performing a wheel alignment, this
mode must be enabled. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” in the Owner’s Manual for
further information.
NOTE:
This mode is intended to be enabled with
engine running.
Protection Strategy
In order to “protect” the air suspension sys-
tem, the vehicle will disable load leveling as
required (suspension overloaded, battery
charge low, etc.). Load leveling will automati-
cally resume as soon as system operation
requirements are met. See your authorized
dealer if system does not resume. NOTE:
If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for fur-
ther information.
AIR SUSPENSION SYSTEM
(2500/3500 MODELS) — IF
EQUIPPED
Description
This air suspension system is a rear leveling
ride height system. The main purpose of this
system is to maintain the truck’s rear ride
height level. There are two selectable heights
that can be chosen based on your operating
conditions.
The system requires that the ignition be in
ON/RUN position or the engine running with
zero vehicle speed for all user requested
changes and load leveling.
STARTING AND OPERATING
174

Normal Ride Height (NRH)– This is the stan-
dard position of the suspension and is meant
for normal driving. It will automatically adjust
to maintain the rear ride height as conditions
change.
Alternate Trailer Height (ATH) – Lowers the
vehicle approximately 1 in (25 mm) for a
level truck, to be used as required while
trailer towing. It will automatically adjust to
maintain the rear ride height as conditions
change.
Trailer Decoupling/Unloading - The air suspen-
sion system will load level (lower/exhaust
only) for up to 10 minutes after the vehicle is
turned off. This allows for easy removal of a trailer and/or load from the back of the truck
by maintaining the ride height. After 10 min-
utes you will need to turn the ignition to the
run position for the air suspension to main-
tain ride height. If the air suspension system
is disabled using the settings menu (Tire Jack
Mode, Transport Mode or Alignment Mode)
the system will remain disabled when the
vehicle is turned off. Reactivating the air
suspension can be accomplished via the set-
tings menu or driving the vehicle above
5 mph (8 km/h) for Tire Jack Mode or Align-
ment Mode and 16 mph (26 km/h) for Trans-
port Mode.
NOTE:
• Most 3500 models will not lower to Alter-
nate Trailer Height (ATH) when unloaded.
• Refer to “Trailer Towing” in “Starting And Operating” for further information.
Ignition OFF Behavior
For a predetermined amount of time after the
ignition is off the air suspension may adjust
to maintain a proper appearance.
Refer to your Owner’s Manual for further
information.
WARNING!
The air suspension system uses a high
pressure volume of air to operate the sys-
tem. To avoid personal injury or damage to
the system, see your authorized dealer for
service.
Air Suspension Modes
The air suspension system has multiple
modes to protect the system in unique situa-
tions:
Tire/Jack Mode
To assist with changing a tire, the air suspen-
sion system has a feature which allows the
automatic leveling to be disabled. This mode
is intended to be enabled with engine run-
ning. Refer to “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel”
or “Uconnect Settings” in “Multimedia” if
equipped with a touch screen radio, in your
Owner’s Manual for further information.
NOTE:
This mode is intended to be enabled with
engine running.Alt Trailer Height Button
175

Transport Mode
To assist with flat bed towing, the air suspen-
sion system has a feature which will put the
vehicle below Normal Ride Height (NRH) and
disable the automatic load leveling system.
This mode is intended to be enabled with
engine running. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instru-
ment Panel” or “Uconnect Settings” in “Mul-
timedia” if equipped with a touch screen
radio, in your Owner’s Manual for further
information.
NOTE:
This mode is intended to be enabled with
engine running.
Wheel Alignment Mode
Before performing a wheel alignment this
mode must be enabled. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch
screen radio, in your Owner’s Manual for
further information.NOTE:
This mode is intended to be enabled with
engine running.
Protection Strategy
In order to “protect” the air suspension sys-
tem, the vehicle will disable load leveling as
required (suspension overloaded, battery
charge low, etc.). Load leveling will automati-
cally resume as soon as system operation
requirements are met. See your authorized
dealer if system does not resume.
SPEED CONTROL
When engaged, the Speed Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h).
The Speed Control buttons are located on the
right side of the steering wheel.
Speed Control Buttons
1 — Push Cancel
2 — Push On/Off
3 — Push Resume/Accel
4 — Push Set/Decel
STARTING AND OPERATING
176

TRAILER TOWING
Trailer Towing Weights (Maximum
Trailer Weight Ratings)
NOTE:
For trailer towing information (maximum
trailer weight ratings) refer to the following
website addresses:
•ramtrucks.com/en/towing_guide/
• ramtruck.ca (Canada)
• rambodybuilder.com
Towing Requirements
To promote proper break-in of your new ve-
hicle drivetrain components, the following
guidelines are recommended.
CAUTION!
• Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is
driven. The engine, axle or other parts
could be damaged.
CAUTION!
• Then, during the first 500 miles(805 km) that a trailer is towed, do not
drive over 50 mph (80 km/h) and do not
make starts at full throttle. This helps
the engine and other parts of the vehicle
wear in at the heavier loads.
Perform the maintenance listed in the
“Scheduled Servicing”. Refer to “Scheduled
Servicing” in “Servicing And Maintenance”
for the proper maintenance intervals. When
towing a trailer, never exceed the GAWR or
GCWR ratings.
WARNING!
Improper towing can lead to a collision.
Follow these guidelines to make your
trailer towing as safe as possible:
• Make certain that the load is secured in the trailer and will not shift during travel.
When trailering cargo that is not fully
secured, dynamic load shifts can occur
that may be difficult for the driver to
WARNING!
control. You could lose control of your
vehicle and have a collision.
• When hauling cargo or towing a trailer,
do not overload your vehicle or trailer.
Overloading can cause a loss of control,
poor performance or damage to brakes,
axle, engine, transmission, steering,
suspension, chassis structure or tires.
• Safety chains must always be used be-
tween your vehicle and trailer. Always
connect the chains to the hook retainers
of the vehicle hitch. Cross the chains
under the trailer tongue and allow
enough slack for turning corners.
• Vehicles with trailers should not be
parked on a grade. When parking, apply
the parking brake on the tow vehicle. Put
the tow vehicle transmission in PARK.
For four-wheel drive vehicles, make sure
the transfer case is not in NEUTRAL.
Always, block or "chock" the trailer
wheels.
• GCWR must not be exceeded.
191

RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing ConditionWheels OFF The
Ground Two-Wheel Drive
Models Four-Wheel Drive Models
Flat Tow NONENOT ALLOWED See Instructions
• Automatic transmission in PARK
• Manual transmission in gear (NOT in NEUTRAL)
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow Front
NOT ALLOWED
NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
NOTE:
• When towing your vehicle, always follow
applicable state and provincial laws. Con-
tact state and provincial Highway Safety
offices for additional details. • Vehicles equipped with air suspension
must be placed in Transport mode before
tying them down (from the body) on a trailer
or flatbed truck. Refer to “Air Suspension –
If Equipped” for more information. If the
vehicle cannot be placed in Transport mode
(for example, engine will not run), tie-
downs must be fastened to the axles (not to
the body). Failure to follow these instruc-
tions may cause fault codes to be set and/or
cause loss of proper tie-down tension.STARTING AND OPERATING
196

Recreational Towing —
Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowedONLYif the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a
tow dolly, follow this procedure:
NOTE:
If vehicle is equipped with air suspension,
ensure the vehicle is set to Normal Ride
Height.
1. Properly secure the dolly to the tow ve- hicle, following the dolly manufacturer's
instructions.
2. Drive the rear wheels onto the tow dolly. 3. Firmly apply the parking brake. Place au-
tomatic transmission in PARK, manual
transmission in gear (not in NEUTRAL).
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's
instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, de- signed for towing, to secure the front
wheels in the straight position.
CAUTION!
• Towing with the rear wheels on theground will cause severe transmission
damage. Damage from improper towing
is not covered under the New Vehicle
Limited Warranty.
• Do not disconnect the driveshaft be-
cause fluid may leak from the transmis-
sion, causing damage to internal parts.
Recreational Towing —
Four-Wheel Drive Models
NOTE:
Both the manual shift and electronic shift
transfer cases must be shifted into NEUTRAL
(N) for recreational towing. Automatic trans-
missions must be shifted into PARK for rec-
reational towing. Manual transmissions must
be placed in gear (NOT in NEUTRAL) for
recreational towing. Refer to the following for
the proper transfer case NEUTRAL (N) shift-
ing procedure for your vehicle.
CAUTION!
• DO NOT dolly tow any 4WD vehicle.Towing with only one set of wheels on the
ground (front or rear) will cause severe
transmission and/or transfer case dam-
age. Tow with all four wheels either ON
the ground, or OFF the ground (using a
vehicle trailer).
• Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
197

CAUTION!
• Before recreational towing, the transfercase must be in NEUTRAL. To be certain
the transfer case is fully in NEUTRAL,
perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal
transmission damage will result, if the
transfer case is not in NEUTRAL during
towing.
• Automatic transmissions must be
placed in PARK, and manual transmis-
sions must be placed in gear (not in
Neutral) for recreational towing.
• Towing this vehicle in violation of the
above requirements can cause severe
transmission and/or transfer case dam-
age. Damage from improper towing is
not covered under the New Vehicle Lim-
ited Warranty.
• Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
• Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper
face bar will be damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your
vehicle for recreational towing.
WARNING!
You or others could be injured or killed if
you leave the vehicle unattended with the
transfer case in the NEUTRAL (N) position
without first fully engaging the parking
brake. The transfer case NEUTRAL (N)
position disengages both the front and rear
driveshafts from the powertrain, and will
allow the vehicle to roll, even if the auto-
matic transmission is in PARK (or manual
transmission is in gear). The parking brake
should always be applied when the driver
is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing
to prevent damage to internal parts. 1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL.
NOTE:
If vehicle is equipped with air suspension,
ensure the vehicle is set to Normal Ride
Height.
3. Press and hold the brake pedal.
4. Depress the clutch pedal on a manual transmission.
5. Shift the transfer case into NEUTRAL:
• With manual shift transfer case, shiftthe transfer case lever into NEUTRAL
(N)
• With electronic shift transfer case, push and hold the transfer case NEU-
TRAL (N) button. Some models have a
small, recessed “N” button (at the cen-
ter of the transfer case switches) that
must be pushed using a ballpoint pen
or similar object. Other models have a
rectangular NEUTRAL switch, below
the rotary transfer case control knob.
STARTING AND OPERATING
198