2018 Ram 2500 phone

Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (888) 242-6342
Fax: (787) 782-3345
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
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CUSTOMER ASSISTANCE 677

WARRANTY INFORMATION
See the Warranty Information Booklet for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market.
MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved
in individual problems between you, your authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
11
CUSTOMER ASSISTANCE 679

Fluid Level Check.....................553, 554
Fluid Type ..........................553, 607
Shifting ............................306, 315
Special Additives ........................ .553
Automatic Transmission Limp Home Mode ........304
Axle Fluid ............................556, 607
Axle Lubrication .......................... .556
Back-Up .................................410
Back-Up Camera .......................... .410
Bar, Stabilizer/Sway System ...................361
Battery ...............................191, 526
Charging System Light ....................191
Keyless Key Fob Replacement ................24
Belts, Seat ............................... .279
Body Builders Guide ..........................7
Body Mechanism Lubrication ..................541
B-Pillar Location .......................... .564
Brake Assist System ........................ .206
Brake Control System, Electronic ................205
Brake Fluid .......................... .552, 607
Brake System ..........................552, 593
Fluid Check ............................552
Master Cylinder ........................ .552
Parking ...............................295 Warning Light
.......................... .190
Brake/Transmission Interlock ..................299
Bulb Replacement ..........................452
Bulbs, Light .......................... .281, 452
Cab Top Clearance Lights .....................458
Camera .................................410
Camera, Rear ............................ .410
Camper .................................152
Capacities, Fluid .......................... .603
Caps, Filler Oil (Engine) ..................... .523, 529, 530
Power Steering ..........................394
Radiator (Coolant

Pressure).................549
Carbon Monoxide Warning ................279, 600
Cargo Light ...............................79
Car Washes ...............................585
Cellular Phone ............................654
Center High Mounted Stop Light ...............457
Center Seat Storage Compartment ...............123
Changing A Flat Tire ........................468
Chart, Tire Sizing .......................... .560
Check Engine Light (Malfunction Indicator Light). . . .201
Checking Your Vehicle For Safety ...............278
Checks, Safety ............................ .278
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INDEX 683