2018 USER GUIDE
1500/2500/3500
18DS-926-AA
RAM TRUCKS 1500/2500/3500
SECOND EDITION
USER guide
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VEHICLE USER GUIDE — IF EQUIPPED
Access your Owner’s Information – right
through your Uconnect 4C or 4C NAV touch-
screen radio — If Equipped
To access the Vehicle User Guide on your
Uconnect Touchscreen: Push the Uconnect
Appsbutton, then push the Vehicle User Guide
icon on your touchscreen. No Uconnect reg-
istration is required.
NOTE:
Vehicle User Guide features are not available
while the vehicle is moving. If you try to
access while the vehicle is in motion, the
system will display: Feature not available
while the vehicle is in motion. Pre-Installed Features•Your User Guide —
Updated in real-
time• Available when
and where you
need it
• Touchscreen con- venience • Customizable in-
terface
• Maintenance schedules and in-
formation •
Multilingual
• Comprehensive icon & symbol
glossary
11
Features/Benefits
• Pre-installed on your Uconnect touch-screen radio
• Enhanced search and browsing capability
• Robust NAV application — If Equipped
• Add selected topics to a fast-access Favor- ites category
• Icon and symbol glossary
• Warranty information
• Crucial driver information and assistance:
• Operating Instruc- tions • Maintenance
Schedules
• Warranty Informa- tion • Emergency Proce-
dures
• Fluid Level Stan- dards • 911 Contact and
More
Tip: When viewing a topic, tap the star icon to
add it to your Favorites, for easy access in the
future.
KEYS
Key Fobs
Your vehicle uses either a wireless ignition
node system or keyless ignition system. The
ignition system consists of a key fob with a
Remote Keyless Entry (RKE) and an ignition
switch. The keyless ignition system consists
of a key fob and Keyless Enter-N-Go button.
NOTE:
The key fob may not be found if it is located
next to a mobile phone, laptop or other elec-
tronic device; these devices may block the
key fob’s wireless signal.
The key fob operates the ignition switch.
Insert the square end of the key fob into the
ignition switch located on the instrument
panel and rotate to the desired position. It
also contains the key fob and an emergency
key, which stores in the rear of the key fob.
The emergency key allows for entry into the
vehicle should the battery in the vehicle or
the key fob go dead. You can keep the emer-
gency key with you when valet parking.
Enhanced Search And Browsing Capability
Icon And Symbol Glossary
13
under demanding hot or high altitude condi-
tions. If the instrument cluster display dis-
plays the message “Active Airbox Service
Required See Dealer”, vehicle performance
may be reduced until service is performed by
an authorized RAM dealer.
Oil Life Reset
Your vehicle is equipped with an engine oil
change indicator system. The “Oil Change
Required” message will display in the instru-
ment cluster display after a single chime has
sounded, to indicate the next scheduled oil
change interval. The engine oil change indi-
cator system is duty cycle based, which
means the engine oil change interval may
fluctuate, dependent upon your personal
driving style.
NOTE:
Use the steering wheel instrument cluster
display controls for the following proce-
dure(s).Vehicles Equipped With Passive Entry
1. Without pushing the brake pedal, push
the ENGINE START/STOP button and
place the ignition to the ON/RUN position
(do not start the engine).
2. Push and release the downarrow button to
scroll downward through the main menu
to “Vehicle Info.”
3. Push and release the rightarrow button to
access the ”Vehicle Info” screen, then
scroll up or down to select “Oil Life.”
4. Push and hold the rightarrow button to
select “Reset”.
5. Push and release the downarrow button to
select “Yes,” then push and release the
right arrow button to select reset of the Oil
Life to 100%.
6. Push and release the uparrow button to
exit the instrument cluster display screen. Vehicles Not Equipped With Passive Entry
1. Without pushing the brake pedal, cycle
the ignition to the ON/RUN position (do
not start the engine).
2. Push and release the downarrow button to
scroll downward through the main menu
to “Vehicle Info.”
3. Push and release the rightarrow button to
access the “Vehicle Info” screen then
scroll up or down to select “Oil Life.”
4. Push and hold the rightarrow button to
select “YES” by pushing the rightarrow
then push and release the rightarrow
button to select reset of the Oil Life to
100%.
5. Push and release the uparrow button to
exit the instrument cluster display screen.
NOTE:
If the indicator message illuminates when
you start the vehicle, the Oil Life indicator
system did not reset. If necessary, repeat this
procedure.
GETTING TO KNOW YOUR INSTRUMENT PANEL
74
NOTE:
You must press and hold the brake pedal
while shifting out of PARK.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition
Park Interlock which requires the transmis-
sion to be in PARK before the ignition can be
turned to the LOCK/OFF (key removal) posi-
tion. The key fob can only be removed from
the ignition when the ignition is in the LOCK/
OFF position, and the transmission is locked
in PARK whenever the ignition is in the
LOCK/OFF position.
NOTE:
If a malfunction occurs, the system will trap
the key fob in the ignition to warn you that
this safety feature is inoperable. The engine
can be started and stopped but the key fob
cannot be removed until you obtain service.
Brake/Transmission Shift
Interlock System
This vehicle is equipped with a Brake Trans-
mission Shift Interlock System (BTSI) that
holds the transmission gear selector in PARKunless the brakes are applied. To shift the
transmission out of PARK, the ignition must
be turned to the ON/RUN mode (engine run-
ning, for vehicles with eight-speed transmis-
sion) and the brake pedal must be pressed.
In 8-speed vehicles, the brake pedal must
also be pressed to shift from NEUTRAL into
DRIVE or REVERSE when the vehicle is
stopped or moving at low speeds.
Eight-Speed Automatic
Transmission — If Equipped
The transmission is controlled using a rotary
electronic gear selector located on the instru-
ment panel. The transmission gear range
(PRND) is displayed both above the gear
selector and in the instrument cluster. To
select a gear range, simply rotate the gear
selector. You must press the brake pedal to
shift the transmission out of PARK (or NEU-
TRAL, when the vehicle is stopped or moving
at low speeds). To shift past multiple gear
ranges at once (such as PARK to DRIVE),
simply rotate the gear selector to the appro-
priate detent. Select the DRIVE range for
normal driving. NOTE:
In the event of a mismatch between the gear
selector position and the actual transmission
gear (for example, driver selects PARK while
driving), the position indicator will blink con-
tinuously until the selector is returned to the
proper position, or the requested shift can be
completed.
The electronically-controlled transmission
adapts its shift schedule based on driver
inputs, along with environmental and road
conditions. The transmission electronics are
self-calibrating; therefore, the first few shifts
on a new vehicle may be somewhat abrupt.
This is a normal condition, and precision
shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and
the vehicle is stopped. Be sure to keep your
foot on the brake pedal when shifting be-
tween these gears.
The transmission gear selector has only
PARK, REVERSE, NEUTRAL, and DRIVE po-
sitions. Manual downshifts can be made us-
ing the Electronic Range Select (ERS) shiftSTARTING AND OPERATING
156
Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift con-
trol allows the driver to limit the highest
available gear when the transmission is in
DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the trans-
mission will not shift above fourth gear (ex-
cept to prevent engine overspeed), but will
shift through the lower gears normally.
You can switch between DRIVE and ERS
mode at any vehicle speed. When the trans-
mission gear selector is in DRIVE, the trans-
mission will operate automatically, shifting
between all available gears. Tapping the
GEAR- switch (on the steering wheel) will
activate ERS mode, display the current gear
in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode,
tapping the GEAR- or GEAR+ switch will
change the top available gear.To exit ERS mode, simply push and hold the
GEAR+ switch until the gear limit display
disappears from the instrument cluster.
WARNING!
Do not downshift for additional engine
braking on a slippery surface. The drive
wheels could lose their grip and the ve-
hicle could skid, causing a collision or
personal injury.
Six-Speed Automatic
Transmission — 1500 Models
Only (If Equipped)
The transmission gear position display (lo-
cated in the instrument cluster) indicates the
transmission gear range. The gear selector is
mounted either on the right side of the steer-
ing column (if equipped) or on the console (if
equipped). You must press the brake pedal to
move the gear selector out of PARK (refer to
“Brake/Transmission Shift Interlock System”
in this section). To drive, move the gear
selector from PARK or NEUTRAL to the
DRIVE position. Pull the gear selector toward
you when shifting into REVERSE or PARK, or
when shifting out of PARK (column shift
only).
The electronically-controlled transmission
provides a precise shift schedule. The trans-
mission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal
condition, and precision shifts will develop
within a few hundred miles (kilometers).
ERS ControlSTARTING AND OPERATING
158
drive, move the gear selector from PARK or
NEUTRAL to the DRIVE position. Pull the
gear selector toward you when shifting into
REVERSE or PARK, or when shifting out of
PARK.
The electronically-controlled transmission
provides a precise shift schedule. The trans-
mission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal
condition, and precision shifts will develop
within a few hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and
the vehicle is stopped. Be sure to keep your
foot on the brake pedal when shifting be-
tween these gears.
The transmission gear selector has only
PARK, REVERSE, NEUTRAL, and DRIVE
shift positions. Manual downshifts can be
made using the Electronic Range Select
(ERS) shift control. Pressing the ERS (-/+)
switches (on the gear selector) while in the
DRIVE position will select the highest avail-
able transmission gear, and will display that
gear limit in the instrument cluster as 1, 2, 3,etc. Refer to "Electronic Range Select (ERS)
Operation" in this section for further informa-
tion. Some models will display both the se-
lected gear limit, and the actual current gear,
while in ERS mode.
Transmission Limp Home Mode
Transmission function is monitored electroni-
cally for abnormal conditions. If a condition
is detected that could result in transmission
damage, Transmission Limp Home Mode is
activated. In this mode, the transmission
remains in fourth gear regardless of which
forward gear is selected. PARK, REVERSE,
and NEUTRAL will continue to operate. The
Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the
vehicle to be driven to an authorized dealer
for service without damaging the transmis-
sion.
In the event of a momentary problem, the
transmission can be reset to regain all for-
ward gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the trans-
mission will return to normal operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit your authorized
dealer at your earliest possible convenience.
Your authorized dealer has diagnostic equip-
ment to assess the condition of your trans-
mission.
If the transmission cannot be reset, autho-
rized dealer service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift con-
trol allows the driver to limit the highest
available gear when the transmission is in
DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the trans-
mission will not shift above fourth gear, but
will shift through the lower gears normally.
161
TRAILER TOWING
Trailer Towing Weights (Maximum
Trailer Weight Ratings)
NOTE:
For trailer towing information (maximum
trailer weight ratings) refer to the following
website addresses:
•ramtrucks.com/en/towing_guide/
• ramtruck.ca (Canada)
• rambodybuilder.com
Towing Requirements
To promote proper break-in of your new ve-
hicle drivetrain components, the following
guidelines are recommended.
CAUTION!
• Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is
driven. The engine, axle or other parts
could be damaged.
CAUTION!
• Then, during the first 500 miles(805 km) that a trailer is towed, do not
drive over 50 mph (80 km/h) and do not
make starts at full throttle. This helps
the engine and other parts of the vehicle
wear in at the heavier loads.
Perform the maintenance listed in the
“Scheduled Servicing”. Refer to “Scheduled
Servicing” in “Servicing And Maintenance”
for the proper maintenance intervals. When
towing a trailer, never exceed the GAWR or
GCWR ratings.
WARNING!
Improper towing can lead to a collision.
Follow these guidelines to make your
trailer towing as safe as possible:
• Make certain that the load is secured in the trailer and will not shift during travel.
When trailering cargo that is not fully
secured, dynamic load shifts can occur
that may be difficult for the driver to
WARNING!
control. You could lose control of your
vehicle and have a collision.
• When hauling cargo or towing a trailer,
do not overload your vehicle or trailer.
Overloading can cause a loss of control,
poor performance or damage to brakes,
axle, engine, transmission, steering,
suspension, chassis structure or tires.
• Safety chains must always be used be-
tween your vehicle and trailer. Always
connect the chains to the hook retainers
of the vehicle hitch. Cross the chains
under the trailer tongue and allow
enough slack for turning corners.
• Vehicles with trailers should not be
parked on a grade. When parking, apply
the parking brake on the tow vehicle. Put
the tow vehicle transmission in PARK.
For four-wheel drive vehicles, make sure
the transfer case is not in NEUTRAL.
Always, block or "chock" the trailer
wheels.
• GCWR must not be exceeded.
191