NOTE:With electronic shift transfer case:
• Steps 2 through 4 are requirements that must be met
before pushing the NEUTRAL (N) button, and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing
the NEUTRAL (N) button or are no longer met during
the shift, the NEUTRAL (N) indicator light will flash
continuously until all requirements are met or until the
NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.
• If the vehicle is equipped with air suspension, the engine
should be started and left running for a minimum of 60
seconds (with all the doors closed) at least once every 24
hours. This process allows the air suspension to adjust
the vehicle’s ride height to compensate for temperature
effects.Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con-
nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine. Shift the transmission into NEUTRAL. Depress the clutch pedal on a manual transmission.
• With manual shift transfer case, shift the transfer case
lever to the desired position.
• With electronic shift transfer case with rotary selector
switch, push and hold the transfer case NEUTRAL (N)
button until the NEUTRAL (N) indicator light turns
off. After the NEUTRAL (N) indicator light turns off,
release the NEUTRAL (N) button. After the NEUTRAL
(N) button has been released, the transfer case will
shift to the position indicated by the selector switch.
• With electronic shift transfer case with push-button
selector switch, push and hold the switch for the
desired transfer case position, until the NEUTRAL (N)
indicator light turns off and the desired position
indicator light turns on.
440 STARTING AND OPERATING
NOTE:When shifting out of transfer case NEUTRAL (N),
turning the engine OFF is not required, but may be helpful
to avoid gear clash. With the 8-speed automatic transmis-
sion, the engine must remain running, since turning the
engine OFF will shift the transmission to PARK (and the
transmission must be in NEUTRAL for the transfer case to
shift out of NEUTRAL).
5. Turn the engine OFF. Shift automatic transmission into PARK. On 8-speed transmissions the shifter will auto-
matically select PARK when the engine is turned off.
6. Release the brake pedal (and clutch pedal on a manual transmission).
7. Disconnect vehicle from the tow vehicle.
8. Start the engine.
9. Press and hold the brake pedal.
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal (and clutch pedal on manual transmissions), and check
that the vehicle operates normally. NOTE:
With electronic shift transfer case:
• Steps 3 and 4 are requirements that must be met before
pushing the button to shift out of NEUTRAL (N), and
must continue to be met until the shift has been com-
pleted. If any of these requirements are not met before
pushing the button or are no longer met during the shift,
the NEUTRAL (N) indicator light will flash continu-
ously until all requirements are met or until the button is
released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.
DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a
6
STARTING AND OPERATING 441
TOWING A DISABLED VEHICLE ............510
▫ Two-Wheel Drive Models .................512
▫ Four-Wheel Drive Models .................512
▫ Emergency Tow Hooks — If Equipped ........513
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ...............................514
EVENT DATA RECORDER (EDR) ............514
446 IN CASE OF EMERGENCY
5. Remove the lug nuts and pull the wheel off. On singlerear-wheel (SRW) trucks, install the spare wheel and lug
nuts with the cone shaped end of the wheel nuts toward
the wheel. On 3500 dual rear-wheel models (DRW)
trucks, if the outer tire is being replaced then leave the
inner wheel on the vehicle. If the inner wheel is being
replaced remove the outer wheel and replace the inner
wheel. The wheel nuts are a two-piece assembly with a
flat face. Lightly tighten the lug nuts. To avoid the risk of
forcing the vehicle off the jack, do not fully tighten the
lug nuts until the vehicle has been lowered.
6. Finish tightening the lug nuts. Push down on the lugwrench while at the end of the handle for increased
leverage. Tighten the lug nuts in a star pattern until each
nut has been tightened twice. For the correct lug nut
torque refer to “Torque Specifications” in “Technical
Specifications”. If in doubt about the correct tightness,
have them checked with a torque wrench by an autho-
rized dealer or service station.
Rear Inner Wheel Proper Placement
(Dual Rear Wheel Equipped)
Dual Rear Wheel Jack Placement
496 IN CASE OF EMERGENCY
5. While holding the locking tab in the disengaged posi-tion, pull the tether strap to rotate the lever rearward,
until it locks in place pointing towards the driver’s seat.
Release the locking tab and verify that the Manual Park
Release lever is locked in the released position.
6. The vehicle is now out of PARK and can be towed. Release the parking brake only when the vehicle is
securely connected to a tow vehicle.
To Reset The Manual Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Manual Park Release lever forward to its original position, until the locking tab snaps into place
to secure the lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed position.
4. Re-install the access cover.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and REVERSE (with automatic transmission) or SECOND
GEAR and REVERSE (with manual transmission), while
gently pressing the accelerator. Use the least amount of
accelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
For trucks equipped with 8-speed automatic trans-
mission: Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than two seconds, you must press the brake pedal to
engage DRIVE or REVERSE.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control” in
“Safety” for further information. Once the vehicle has been
freed, push the ESC Offswitch again to restore ESC On
mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
(Continued)
7
IN CASE OF EMERGENCY 509
WARNING!(Continued)
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•Racing the engine or spinning the wheels may lead
to transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL
for at least one minute after every five rocking-
motion cycles. This will minimize overheating and
reduce the risk of clutch or transmission failure
during prolonged efforts to free a stuck vehicle.
• When “rocking” a stuck vehicle by shifting between
DRIVE/2nd gear and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
(Continued)
CAUTION! (Continued)
•Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles may
also be towed as described under “Recreational Towing” in
the “Starting And Operating” section.
NOTE: Vehicles equipped with air suspension must be
placed in Transport mode, before tying them down (from
the body) on a trailer or flatbed truck. Refer to Air
Suspension inStarting And Operating for more informa-
tion. If the vehicle cannot be placed in Transport mode (for
example, engine will not run), tie-downs must be fastened
to the axles (not to the body). Failure to follow these
instructions may cause fault codes to be set and/or cause
loss of proper tie-down tension.
510 IN CASE OF EMERGENCY
Towing
Condition Wheels
OFF The Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance
(6–speed transmission)
• 30 miles (48 km) maxdistance
(8–speed transmission) See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Automatic Transmission in PARK
• Manual Transmission in gear
(NOT NEUTRAL)
• Transfer Case in NEUTRAL (N)
• To w i n forward direction
Wheel Lift Or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Gear
Selector Override” in this section for instructions on shift-
ing the automatic transmission out of PARK for towing.
7
IN CASE OF EMERGENCY 511
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL. Refer to
Manual Park Release in this section for instructions on
shifting the 8–speed transmission to NEUTRAL when
the engine is OFF.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km)
for 6–speed transmission, or 30 miles (48 km) for
8–speed transmission. If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than
15 miles (24 km) for 6–speed transmission, or 30 miles
(48 km) for 8–speed transmission, tow with the rear wheels
OFF
the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with the front wheels raised and the rear
wheels on a towing dolly, or (when using a suitable
steering wheel stabilizer to hold the front wheels in the
straight position) with the rear wheels raised and the front
wheels on the ground.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
512 IN CASE OF EMERGENCY