Page 257 of 341

Driving and operating255Driving characteristics and
towing tips
Before attaching a trailer, lubricate
the coupling ball. However, do not do
so if a stabiliser, which acts on the
coupling ball, is being used to reduce snaking movements.
For trailers with low driving stability
and caravan trailers with a permitted
gross vehicle weight of more than
1300 kg the use of a stabiliser is
strongly recommended when driving
above 80 km/h.
If the trailer starts snaking, drive more slowly, do not attempt to correct the
steering and brake sharply if
necessary.
When driving downhill, drive in the
same gear as if driving uphill and
drive at a similar speed.
Adjust tyre pressure to the value
specified for full load 3 320.Trailer towing
Trailer loadsThe permissible trailer loads are
vehicle and engine-dependent
maximum values which must not be
exceeded. The actual trailer load is the difference between the actual
gross weight of the trailer and the
actual coupling socket load with the
trailer coupled.
The permissible trailer loads are
specified in the vehicle documents. In general, they are valid for gradients
up to 12%.
The permissible trailer load applies
up to the specified incline and at sea
level. Since engine power decreases
as altitude increases due to the air
becoming thinner, therefore reducing
climbing ability, the permissible gross
train weight also decreases by 10%
for every 1000 metres of altitude. The gross train weight does not have to be
reduced when driving on roads with
slight inclines (less than 8%, e.g.
motorways).The permissible gross train weight must not be exceeded. This weight is specified on the identification plate
3 308.
Vertical coupling load
The vertical coupling load is the load
exerted by the trailer on the coupling
ball. It can be varied by changing the
weight distribution when loading the
trailer.
The maximum permissible vertical
coupling load (75 kg) is specified on
the towing equipment identification
plate and in the vehicle documents.
Note
Engines B16DTH, B16DTJ,
B20DTH and B20DTJ: Depending
on the equipment the maximum
permissible vertical coupling load
can be 75 kg or 60 kg.
Always aim for the maximum load,
especially in the case of heavy
trailers. The vertical coupling load
should never fall below 25 kg.
Page 258 of 341
256Driving and operatingRear axle load
When the trailer is coupled and the
towing vehicle fully loaded, the
permissible rear axle load (see
identification plate or vehicle
documents) may be exceeded by
60 kg , the gross vehicle weight rating
may be exceeded by 60 kg. If the
permissible rear axle load is
exceeded, a maximum speed of
100 km/h applies.
Towing equipmentCaution
When operating without a trailer,
remove the coupling ball bar.
Stowage of coupling ball bar
The coupling ball bar is stowed in the
stowage compartment in the right
sidewall.
Fitting the coupling ball bar
Disengage and fold down the socket. Remove the sealing plug from the
opening for the coupling ball bar and
stow it.
Page 284 of 341

282Vehicle careVehicle tools
Tools
Some tools, the towing eye and (only on vehicles with spare wheel) the
vehicle jacking equipment are placed
in the rear storage in the load
compartment floor.
Open the cover in front of the tailgate.
Wheels and tyres
Tyre condition, wheel condition Drive over edges slowly and at right
angles if possible. Driving over sharp
edges can cause tyre and wheel
damage. Do not trap tyres on the kerb when parking.
Regularly check the wheels for
damage. Seek the assistance of a workshop in the event of damage or
unusual wear.
Winter tyres
Winter tyres improve driving safety at temperatures below 7 °C and should
therefore be fitted on all wheels.
All tyre sizes are permitted as winter
tyres 3 320.
In accordance with country-specific
regulations, affix the speed sticker in
the driver's field of view.Tyre designations
E.g. 215/60 R 16 95 H215:tyre width, mm60:cross-section ratio (tyre height
to tyre width), %R:belt type: RadialRF:type: RunFlat16:wheel diameter, inches95:load index e.g. 95 is equivalent
to 690 kgH:speed code letter
Speed code letter:
Q:up to 160 km/hS:up to 180 km/hT:up to 190 km/hH:up to 210 km/hV:up to 240 km/hW:up to 270 km/h
Choose a tyre appropriate for the
maximum speed of your vehicle.
The maximum speed is achievable at kerb weight with driver (75 kg) plus
125 kg payload. Optional equipment
could reduce the maximum speed of
the vehicle.
Performance 3 315.
Page 310 of 341

308Technical dataTechnical dataVehicle identification..................308
Vehicle Identification Number ..308
Identification plate ...................308
Engine identification ................309
Vehicle data ............................... 310
Recommended fluids and lubricants ................................ 310
Engine data ............................. 313
Performance ............................ 315
Vehicle weight ......................... 316
Vehicle dimensions .................317
Capacities ................................ 318
Tyre pressures ........................ 320Vehicle identification
Vehicle IdentificationNumber
The Vehicle Identification Number
may be stamped on the identification plate and on the floor pan, under thefloor covering, visible under a cover.
The Vehicle Identification Number
may be embossed on the instrument
panel, visible through the windscreen,
or in the engine compartment on the
right body panel.
Identification plate
The identification plate is located on
the front left or right door frame.
Page 311 of 341

Technical data309Information on identification label:1:manufacturer2:operating permit number3:vehicle identification number4:permissible gross vehicle weightrating in kg5:permissible gross train weight
in kg6:maximum permissible front axle
load in kg7:maximum permissible rear axle
load in kg8:vehicle-specific or country-
specific data
The combined total of front and rear
axle loads must not exceed the
permissible gross vehicle weight. For
example, if the front axle is bearing its
maximum permissible load, the rear
axle can only bear a load that is equal
to the gross vehicle weight minus the front axle load.
The technical data is determined in
accordance with European
Community standards. We reserve
the right to make modifications.
Specifications in the vehicle
documents always have priority over
those given in this manual.
Engine identification
The technical data tables show the
engine identifier code. Engine data
3 313.
To identify the respective engine,
refer to the engine power in the EEC
Certificate of Conformity provided
with your vehicle or other national
registration documents.
Page 317 of 341
Technical data315PerformanceEngineB14NELB14NET
B14NET
LPGB16XNT
CNG
B16SHLB16SHT
Maximum speed 3)
[km/h]Manual transmission
with Stop-start system190
192200
202195
–200
––
––
220Automatic transmission–197––208–3) The maximum speed indicated is achievable at kerb weight (without driver) plus 200 kg payload. Optional equipment could reduce
the specified maximum speed of the vehicle.EngineB16DTJB16DTHB20DTJB20DTHMaximum speed 3)
[km/h]Manual transmission
with Stop-start system–
186–
191–
–208
208Automatic transmission––1902053) The maximum speed indicated is achievable at kerb weight (without driver) plus 200 kg payload. Optional equipment could reduce
the specified maximum speed of the vehicle.
Page 318 of 341
316Technical dataVehicle weight
Kerb weight, basic model without any optional equipmentEngineManual transmissionAutomatic transmission5-seats/7-seats
[kg]B14NEL1613/1640–B14NET1613/16401613/1640B14NET LPG1664/1691–B16XNT CNG1701/1728–B16SHL–1701/1728B16SHT1664/1691–B16DTJ1701/1728–B16DTH1701/1728–B20DTJ–1788/1815B20DTH1733/17601788/1815
Optional equipment and accessories increase the kerb weight.
Loading information 3 94.
Page 340 of 341

338Radio....................................... 154
USB ......................................... 159
USB Connecting device ..................159
General information ................159
USB audio menu .....................161
USB movie menu ....................163
USB picture menu ...................162
Using smartphone applications ..164
Using this manual ..........................3
V Vehicle battery ........................... 265
Vehicle checks............................ 261
Vehicle data ................................ 310
Vehicle data recording and privacy ..................................... 331
Vehicle detected ahead ..............117
Vehicle dimensions .................... 317
Vehicle Identification Number ....308
Vehicle jack ................................ 282
Vehicle messages .....................122
Vehicle personalisation .............124
Vehicle security ............................ 26
Vehicle specific data ......................3
Vehicle storage ........................... 260
Vehicle tools ............................... 282
Vehicle unlocking ........................... 6
Vehicle weight ........................... 316
Ventilation ................................... 190Voice guidance........................... 167
Voice recognition ........................180
Volume Auto volume ............................ 151
Maximum startup volume ........151
Mute function........................... 145
Ring tone volume ....................151
Setting the volume ..................145
Speed compensated volume ..151
Touch beep volume ................151
TP volume ............................... 151
Volume limitation at high
temperatures ........................... 145
Volume settings .......................... 151
W
Warning chimes .........................123
Warning lights ............................. 103
Warning triangle .......................... 92
Washer and wiper systems .........14
Washer fluid ............................... 265
Waveband selection ...................154
Wheel changing .........................291
Wheel covers ............................. 288
Wheels and tyres .......................282
Windows ....................................... 31
Windscreen................................... 31
Windscreen wiper/washer ...........98
Winter tyres ............................... 282
Wiper blade replacement ..........267