Instruments and controls109Stolen vehicle assistance
If the vehicle is stolen, report the theft
to the authorities and request OnStar
stolen vehicle assistance. Use any
phone to call an advisor. Find the
respective OnStar phone number on
our country-specific website.
OnStar can provide support in
locating and recovering the vehicle.Theft alert
When the anti-theft alarm system is
triggered, a notification is sent to
OnStar. You are then informed about
this event by text message or email.Restart prevention
By sending remote signals, OnStar can prevent the vehicle from
restarting once it has been turned off.
On-demand diagnostics
At any time e.g. if the vehicle displays a vehicle message, press Z to
contact an advisor and ask to
complete a real-time diagnostic check
to directly determine the issue.
Depending on the results, the advisor
will provide further support.
Diagnostic report
The vehicle automatically transmits
diagnostic data to OnStar which
sends a monthly email report to you
and your preferred workshop.
Note
The workshop notification function
can be disabled in your account.
The report contains the status of key
operating systems of the vehicle like
engine, transmission, airbags, ABS,
and other major systems. It also
provides information on possible
maintenance items and tyre pressure
(only with tyre pressure monitoring
system).
To look at the information in greater
detail, select the link within the email and log in to your account.
OnStar settings
OnStar PIN
To have full access to all OnStar
services, a four-digit PIN is required.
The PIN has to be personalised when
first talking to an advisor.
To change the PIN, press Z to call an
advisor.Account data
An OnStar subscriber has an account
where all the data is stored. To
request a change of the account
information, press Z and talk to an
advisor or log in to your account.
If the OnStar service is used on
another vehicle, press Z and request
that the account be transferred to the
new vehicle.
Note
In any case, if the vehicle is disposed
of, sold or otherwise transferred,
immediately inform OnStar about
the changes and terminate the
OnStar service on this vehicle.
Vehicle location
The vehicle location is transmitted to OnStar when service is requested or triggered. A message on the Info-
Display informs about this
transmission.
To activate or deactivate the
transmission of the vehicle location,
press and hold j until an audio
message is heard.
Driving and operating1359Warning
If the vehicle battery is discharged,
the vehicle must not be towed,
tow-started or jump-started as the
steering wheel lock cannot be
disengaged.
Operation on vehicles with
electronic key system in case of
failure
If either the electronic key fails or the
battery of the electronic key is weak,
the Driver Information Centre may
display No Remote Detected or
Replace Battery in Remote Key when
you try to start the vehicle.
Hold the electronic key with buttons outside at the marking on the steering column cover as shown in the
illustration.
Depress the clutch pedal (manual
transmission) or the brake pedal
(automatic transmission or manual
transmission automated) and press
Start/Stop button to start the engine.
This option is intended for
emergencies only. Replace the
electronic key battery as soon as
possible 3 24.
For unlocking or locking the doors,
see fault in radio remote control unit
or electronic key system 3 25.
Power saving mode
This function manages the duration of
using certain systems to avoid
discharging of the vehicle battery.
After the engine has stopped, some
systems can still be used such as the audio and telematics system,
windscreen wipers, dipped beam
headlamps, courtesy lamps, etc. for a total maximum time of about forty
minutes.
Changing into power saving
mode
When a certain discharging status of
the vehicle battery is achieved, the
active functions are switched in
standby mode. A message appears in the Driver Information Centre
indicating Power saving mode .
A telephone call being made at this
time will be maintained for around 10
minutes with the Bluetooth handsfree
system of the Infotainment system.
