Page 8 of 313
6In briefIn briefInitial drive informationVehicle unlocking
Press c
to unlock the doors and load
compartment. Open the doors by
pulling the handles.
Tailgate
5-door Hatchback: to open the
tailgate, push the touchpad switch below the brand emblem.
Sports Tourer: to open the tailgate,
push the touchpad switch under the
tailgate moulding.
Radio remote control 3 21.
Central locking system 3 24.
Electronic key system 3 22.
Load compartment 3 30.
Page 23 of 313
Keys, doors and windows21Key with foldaway key section
Press button to extend. To fold the
key, first press the button.
Radio remote control
Enables operation of the following
functions via the use of the remote control buttons:
● central locking system 3 24
● anti-theft locking system 3 36
● anti-theft alarm system 3 36
● power windows 3 41
● sunroof 3 44
The remote control has a range of up
to 100 metres , but may also be much
less due to external influences. The
hazard warning flashers confirm
operation.
Handle with care, protect from
moisture and high temperatures and
avoid unnecessary operation.
Replacing battery in radio remote
control
Replace the battery as soon as the
range reduces.
Batteries do not belong in household
waste. They must be disposed of at
an appropriate recycling collection
point.
Page 24 of 313

22Keys, doors and windows
1.Insert flat screwdriver into the slot
and separate the back cover from the remote control by slightly
turning the screwdriver.
2. Remove and replace battery. Use
CR 2032 or equivalent battery.
Pay attention to the installation
position.
3. Insert the back cover in the area of the key blade, fold down and
close.
Fault
If the central locking system cannot
be operated with the radio remote
control, the cause may be one of the
following:
● Fault in radio remote control.
● The range is exceeded.
● The battery voltage is too low.
● Frequent, repeated operation of the radio remote control while notin range, which will require re-
synchronisation.
● Overload of the central locking system by operating at frequent
intervals, the power supply is
interrupted for a short time.
● Interference from higher-power radio waves from other sources.
Manual unlocking 3 24.Electronic key system
Enables a keyless operation of the
following functions:
● central locking system 3 24
● power tailgate 3 30
● ignition switching on and starting the engine 3 161
The electronic key simply needs to be on the driver's person.
Additionally, the electronic key
includes the functionality of the radio
remote control 3 21.
Handle with care, protect from
moisture and high temperatures and
avoid unnecessary operation.
Page 26 of 313

24Keys, doors and windowsFault
If the central locking cannot be
operated or the engine cannot be
started, the cause may be one of the
following:
● Fault in electronic key.
● Electronic key is out of reception range.
● The battery voltage is too low.
● Overload of the central locking system by operating at frequent
intervals, the power supply is
interrupted for a short time.
● Interference from higher-power radio waves from other sources.
To rectify the cause of the fault,
change the position of the electronic
key.
Manual unlocking 3 24.
Memorised settings
Whenever the ignition is switched off,
the following settings are
automatically memorised by the
remote control unit or the electronic
key:● automatic climate control
● lighting
● Infotainment system
● central locking system
● Sport mode settings
● comfort settings
The saved settings are automatically
used the next time the ignition is
switched on with the memorised key
of the remote control unit 3 158 or
electronic key 3 22.
A precondition is that Personalisation
by Driver is activated in the personal
settings of the Info-Display. This must
be set for each remote control unit or
electronic key which is used. The
status change is available only after
locking and unlocking the vehicle.
The assigned memory position of the
power seat is automatically recalled
when switching on ignition and Auto
Memory Recall is activated in the
Info-Display for the memorised
remote control or electronic key.
Power seat 3 50.
Vehicle personalisation 3 125.Central locking system
Unlocks and locks doors, load
compartment and fuel filler flap.
A pull on an interior door handle
unlocks the respective door. Pulling
the handle once more opens the door.
Note
In the event of an accident in which
airbags or belt pretensioners are
deployed, the vehicle is
automatically unlocked.
Note
A short time after unlocking with the
remote control the doors are locked
automatically if no door has been
opened. A precondition is that the
setting is activated in the vehicle
personalisation 3 125.
Page 28 of 313

26Keys, doors and windowsUnlocking
Press the button on the respective
exterior door handle and pull the
handle.
Unlocking mode can be set in the
vehicle personalisation menu in the
Info-Display. Two settings are
selectable:
● All doors, load compartment and fuel filler flap will be unlocked by
pressing the button on any
exterior handle once.
● Only the driver's door, load compartment and fuel filler flap
will be unlocked by pressing the
button on the driver's door
exterior handle once. To unlock
all doors, press button twice.
The setting can be changed in the
menu Settings in the Info-Display.
Vehicle personalisation 3 125.
Locking
Press the button on any exterior door
handle.
All doors, load compartment and fuel
filler flap will be locked.
The system locks if any of the
following occurs:
● It has been more than five seconds since unlocking.
● The button on an exterior handle has been pressed twice within
five seconds to unlock the
vehicle.
● Any door has been opened and all doors are now closed.
If the driver's door is not closed
properly, the electronic key remains in the vehicle or the ignition is not off,
locking will not be permitted.
If there have been two or more
electronic keys in the vehicle and the
ignition was on once, the doors will be
locked even if just one electronic key
is taken out of the vehicle.
Unlocking and opening the tailgate
The tailgate can be unlocked and
opened handsfree via moving the foot below the rear bumper or by pushing
the touchpad switch under the brand
emblem when the electronic key is in
range. The doors remain locked.
Load compartment 3 30.
Page 30 of 313
28Keys, doors and windows
Electronic key: to remove the cap,
press button at the back and extract
the key blade from the housing. Insert
the key into the recess at the bottom
of the cap and swivel the key upward.
Electronic key system 3 22.
Manual unlocking
Manually unlock the driver's door by
inserting and turning the key in the
lock cylinder.
The other doors can be opened by
pulling the interior handle twice or by
pressing c in the driver's door panel.
The load compartment and fuel filler
flap will possibly not be unlocked.
By switching on the ignition, the anti-
theft locking system is deactivated.
Manual locking
Push inside locking knob of all doors
except driver's door or press e in the
driver's door panel. Then close the driver's door and lock it from the
outside by turning the key in the lock
cylinder. The fuel filler flap and
tailgate are possibly not locked.
Page 33 of 313

Keys, doors and windows31Sports Tourer
After unlocking, push the touchpad
switch under the tailgate moulding
and open the tailgate manually.
Central locking system 3 24.
Closing
Use one of the interior handles.
Do not push the touchpad switch whilst closing as this will unlock the
tailgate again.
Central locking system 3 24.
Power tailgate
9 Warning
Take care when operating the
power tailgate. Risk of injury,
particularly to children.
Keep a close watch on the
movable tailgate when operating.
Ensure that nothing becomes
trapped during operating and no
one is standing within the moving
area.
The power tailgate can be operated
by:
● Pressing X twice on the
electronic key. To prevent
unintended opening of the
tailgate, X must be pressed
longer than during locking or unlocking.
● Handsfree operation with motion sensor below the rear bumper.
● The touchpad switch under the exterior tailgate moulding and
C in the open tailgate.
● The switch C on the inside of
the driver's door.
On vehicles with automatic
transmission, the tailgate can only be operated when the vehicle is
stationary and with selector lever in P.
Page 38 of 313

36Keys, doors and windowsVehicle security
Anti-theft locking system9 Warning
Do not use the system if there are
people in the vehicle! The doorscannot be unlocked from the
inside.
The system deadlocks all the doors. All doors must be closed otherwise
the system cannot be activated.
Unlocking the vehicle disables the
mechanical anti-theft locking system.
This is not possible with the central
locking button.
Activating
Press e on the radio remote control
twice within five seconds.
Anti-theft alarm system
The anti-theft alarm system is
combined with the anti-theft locking
system.
It monitors: ● doors, tailgate, bonnet
● passenger compartment including adjoining load
compartment
● vehicle inclination, e.g. if it is raised
● ignition
Activation
All doors must be closed and the electronic key of the electronic key
system must not remain in the
vehicle. Otherwise the system cannot be activated.
● Radio remote control: self- activated 30 seconds after
locking the vehicle by pressing e
once.
● Electronic key system: self- activated 30 seconds after
locking the vehicle by pressing the button on any exterior door
handle.