148Driving and operatingAvoid shifting to N to coast. The
vehicle recovers energy while
coasting and braking in D or L.
Efficiency gauge in the instrument cluster
Driving efficiency gauge 3 74.
Drive mode and gear mode selection Use normal drive mode when
possible.
Sport mode provides more
responsive acceleration than normal
mode but can reduce energy
efficiency.
Use L in heavy stop‐and‐go traffic or
when travelling downhill. L requires
less brake pedal application and
provides a controlled, efficient way to slow the vehicle down.
Control of the vehicleCaution
Drive carefully whenever the road
has a steep incline or when driving over a ramp or bump, etc.
Pedals
To ensure the pedal travel is
uninhibited, there must be no mats in
the area of the pedals.
Use only floor mats, which fit properly and are fixed by the retainers on the
driver side.Starting and operating
New vehicle running-in Avoid making hard stops for the first
300 km.
Hard stops with new brake linings can
lead to premature wear. Follow this
breaking-in guideline every time you
get new brake linings. Following
break-in, vehicle speed and load can be gradually increased.
Power button
Electronic key must be inside the
vehicle.
Driving and operating149If the vehicle will not start, place the
electronic key in the transmitter
pocket inside the centre console.
Starting and stopping the vehicle 3 150.Switching on the vehicle
With the vehicle off and the brake
pedal applied, pressing POWERm
once will switch on the vehicle. When
4 illuminates in the instrument
cluster, the vehicle is ready to be
driven. This could take up to
15 seconds at extremely cold
temperatures.Switching off the vehicle
With the vehicle in P, press
POWER m briefly in service mode or
when engine is running and vehicle is stationary. Some functions remain
active until driver's door is opened.
If the vehicle is not in P when
switching off the vehicle, P will be
automatically engaged before the
vehicle is switched off.A chime will sound if the driver's door is opened while the vehicle is
switched on. Always press
POWER m to switch off the vehicle
before exiting the vehicle.Emergency shut off during driving
If the vehicle needs to be switched off during driving in case of emergency,
press POWER m for more than
two seconds or press twice briefly
within five seconds.
Starting and stopping the vehicle
3 150.
Service mode
This power mode is available forservice and diagnostics and to verify
the proper operation of the service
vehicle soon control indicator as may
be required for emission inspection
purposes.
With the vehicle switched off and the brake pedal not applied, pressing and
holding POWER m for more than five
seconds will place the vehicle in
service mode. The instruments and
audio systems will operate as they do when the vehicle is switched on, but
the vehicle will not be able to be
driven. The propulsion system will not start in service mode. Press
POWER m again to switch off the
vehicle.Caution
Service mode will discharge the 12
V vehicle battery. Do not use
service mode for an extended
period, or the vehicle may not
start.
Operation in case of failure
If the vehicle does not start due to a
low electronic key battery, a message
will be displayed in the Driver
Information Centre.
To still drive the vehicle, proceed as
follows:
1. Open the centre console and remove the small tray from the
centre console. Place the
electronic key in the pocket with
the buttons facing the bottom of
the vehicle.
156Driving and operatingOne-pedal drivingCaution
When the vehicle is operated in L
and the driver unfastens his seat
belt, the electric parking brake is
automatically applied and one
pedal driving is not possible.
With one-pedal driving, the
accelerator pedal can be used to
control the deceleration of the vehicle
down to a complete stop.
Quick releasing of the accelerator
pedal will result in aggressive
deceleration. Slow releasing of the
accelerator pedal will allow the
deceleration of the vehicle to be
adjusted as desired.
To use one-pedal driving, shift into L.
L is only selectable when the vehicle
is in D. Press the accelerator pedal to
achieve the desired speed. The
deceleration provided by one-pedal
driving provides full regenerative
braking and helps increase energy efficiency.
While driving on slopes, one-pedal
driving may not be able to bring the
vehicle to a complete stop or hold the
vehicle at a stop.
If the vehicle cannot stop on a slope
while using one-pedal driving, the
electric parking brake may be applied to hold the vehicle stationary.
To drive again, depress the
accelerator pedal, and the electric
parking brake will automatically
disengage.
One-pedal driving may become
disabled and the vehicle may
continue to creep forward, or if
stopped, may apply the electric
parking brake or shift to P.
This can be caused by the following: ● The driver's door is open.
● The driver's seat belt is unbuckled.
● The vehicle has remained stationary for five minutes.
● There is a problem with the propulsion system.Additional deceleration can be
achieved by using the regenerative braking paddle.
Regenerative braking 3 159.
Car wash mode (vehicle off) To place the vehicle in N with the
vehicle off:
1. Switch off the vehicle.
2. Place the vehicle in Service mode
3 148.
3. Open the door while depressing the brake, and then shift to N.
4. The indicator should now show N.
If it does not, repeat the
procedure.
5. When N is no longer needed, shift
into P and switch off the vehicle.
Driving and operating169supplemental use only to reduce
the vehicle speed before a
collision.
The system may not react to
animals. After a sudden lane
change, the system needs a
certain time to detect the next
preceding vehicle.
The driver must always be ready
to take action and apply the brakes
and steer to avoid collisions.
Functionality
If equipped only with front camera the
active emergency braking operates in
a forward gear above walking speed
up to 80 km/h.
A precondition is that the system is
not deactivated in the vehicle
personalisation menu 3 91.
The system includes: ● brake preparation system
● emergency automatic braking ● forward looking brake assist
● front pedestrian protection system
Brake preparation system
When approaching a vehicle ahead
or a pedestrian so quickly that a
collision is likely, the brake
preparation system slightly
pressurises the brakes. This reduces
the response time, when a manual or automatic braking is requested.
The brake system is prepared so that
braking can occur more rapidly.
If equipped only with front camera the system operates up to a speed of
80 km/h.
Emergency automatic braking After activation of brake preparation
system and just before the imminent
collision, this function automatically
applies limited braking to reduce the
impact speed of the collision or
prevent a crash.
Depending on the situation, the
vehicle may automatically brake
moderately or hard. This front
automatic braking can only occur if a
vehicle ahead is detected, indicated
by the vehicle ahead indicator A
3 166. On vehicles with frontpedestrian protection, automatic
braking can also occur when a
pedestrian ahead is detected,
indicated by the pedestrian ahead
indicator 7.
The system operates up to a speed of
80 km/h.
Below a speed of 40 km/h the system can apply full braking.
Emergency automatic braking may slow the vehicle to a complete stop to
try to avoid a potential crash. If this
happens, emergency automatic
braking may engage the electric
parking brake to hold the vehicle at a
stop. To release, push the electric
parking brake switch or firmly depress the accelerator pedal.9 Warning
Emergency automatic braking is
an emergency crash preparation
feature and is not designed to
avoid crashes. Do not rely on the
system to brake the vehicle.
Emergency automatic braking will
Driving and operating177Advanced parking assist9Warning
The driver bears full responsibility
for accepting the parking slot
suggested by the system and the
parking manoeuvre.
Always check the surrounding
area in all directions when using
the advanced parking assist.
The advanced parking assist
measures a suitable parking slot
while passing, calculates the
trajectory and automatically steers
the vehicle into a parallel or
perpendicular parking slot.
Instructions are given in the Driver
Information Centre 3 82 or,
depending on the version, on the Info display 3 85, supported by acoustic
signals.
The driver must control acceleration, braking and gear shifting, while
steering is done automatically.Advanced parking assist is always
combined with front-rear parking assist. Both systems use the same
sensors in the front and rear bumper.
The system has six ultrasonic parking
sensors in the front bumper and five
ultrasonic parking sensors in the rear
bumper.
Activation of advanced parking assist Advanced parking assist can only be
activated when driving forwards.When searching for a parking slot, the system is ready to operate with a
short press of (.
The system recognises and
memorises 10 m for parallel parking
slots or 6 m for perpendicular parking
slots in the parking assist mode.
The system can only be activated at
a speed up to 30 km/h and the system
searches for a parking slot at a speed up to 30 km/h.
The maximum allowed parallel
distance between the vehicle and a
row of parked cars is 1.8 m for parallel
parking and 2.5 m for perpendicular
parking.
196Driving and operating5. Once charging, the DC vehicleplug will be locked to the DC
charge port and cannot be
disconnected while charging is
active.
6. Verify that the charging status indicator illuminates on top of the
instrument panel and a horn chirp occurs.
Charging status 3 203.Caution
Do not attempt to disconnect the
DC vehicle plug while charging is
active. This action may damage vehicle or charging station
hardware.
Stop charging
Controls on the charging station can
be used to stop the charge process at any time. Or press and hold 5 on the
electronic key. This will also unlock
the vehicle plug.
To stop charging when inside the
vehicle, you may use the Stop button
on the Charging screen.
Programmable charging 3 196.
There is also an available mobile app
with several charging functions.
Smartphone remote function 3 26.Automatic power supply cut-off
When the vehicle no longer needs to
use power from the charging station,
the charging process will be stopped.
Use the electronic key to unlock the
DC vehicle plug.
Energy can still be consumed from
the charging station when the
vehicle’s displays and indicators
show that the high voltage battery is
fully charged. This is to ensure the
high voltage battery is in optimal
temperature operating range to
maximise vehicle range.
Programmable charging 3 196.
End charging
1. Wait until the charging process has been fully stopped, the
vehicle plug is unlocked and the
charging status indicator is solid
green or off.
2. Unplug the DC vehicle plug from the DC charge port on the vehicle
and close the dust cover.
3. Close the charge port door by pressing firmly in the centre to
latch properly.
4. Manually disengage the electric parking brake before driving the
vehicle.
5. To start another DC charge, remove the DC vehicle plug and
reconnect.
Programmable charging
Programmable charge modes To view the current charge mode
status in the Infotainment display,
touch Energy and then Charging.
The charge start and charge
complete time estimations are also
displayed on the screen. These
estimations are most accurate when
the vehicle is plugged in and in
moderate temperature conditions.
Also, to get an accurate time
estimate, the vehicle uses an internal
clock for programmable charging, not the clock in the instrument panel.
Driving and operating201Priority charging
The priority charging feature will work
when the Departure charge mode is
selected. This feature is designed to
ensure that the high voltage battery
pack has a minimal amount of energy
prior to delaying a charge. Upon
completion of priority charging the
vehicle will return to normal
programmable charging operation.
The feature can be enabled or
disabled by selecting On or Off from
the Charge mode screen when the
Departure charge mode is selected.
When enabled, priority charging will
only prevent programmable charging
while the high voltage battery is
recharged from a depleted state to a
level allowing 40% of the driving
range.
Temporary charge mode override
and cancel
To temporarily override a delayed
charge event, unplug the charge cord
from the charge port and then plug it
back in within five seconds. A single
audible chirp will sound and charging will begin immediately.To cancel a temporary override,
unplug the charge cord, wait for
ten seconds, and then plug the
charge cord back in. A double audible
chirp will sound and charging will be
delayed.
Temporary override of a delayed
charge mode
Programmed delayed charge modes
can be temporarily overridden to an
immediate charge mode for one
charge cycle. Also, the next planned
departure time can be temporarily overridden for one charge cycle. In
addition to the in-vehicle overrides via the programmable charging screens,
there are other ways to temporarily
override a delayed charge mode.
Programmed charging override
3 203.
The Temporary override provides the
ability to set temporary charge items
for the next charge cycle.
Touch the Temporary override tab on
the Charging screen.
Select:
● Immediate : Charge immediately
at plug in.
● Temporary Departure : Set the
temporary departure time.
● Off: Cancel temporary charge
mode.
To override or cancel an active
charging cycle, touch Stop on the
Charging screen.
Location based charging With Location-based charging
enabled, the Charge mode and
Charge limit preference are saved
and set back to the customer’s
259Initiating a phone call..............136
Ring tone ................................. 136
Call history .................................. 136
Car wash mode .......................... 153
Central locking system ................20
Centre console storage ...............58
Changing tyre and wheel size ...235
Charge cord ................................ 204
Charge limit selection .................196
Charge mode selection ..............196
Charge rate selection .................196
Charging ..................................... 193
Charging override .......................196
Charging status .......................... 203
Charging system .......................... 78
Child locks ................................... 26
Child restraint installation locations ................................... 53
Child restraints.............................. 51
Child restraint systems ................51
Climate control ............................. 13
Clock............................................. 68
Collision damage repair ..............254
Control elements Infotainment system ................107
Steering wheel ........................ 107
Control elements overview .........107
Control indicators.......................... 77
Control of the vehicle .................148
Controls ........................................ 65Convex shape .............................. 31
Coolant ....................................... 213
Coolant and antifreeze ...............245
Cooling system ........................... 213
Cruise control ...................... 81, 163
Cupholders .................................. 57
Curtain airbag system .................. 49
D DAB ............................................ 123
Danger, Warnings and Cautions ...2
Daytime running lights ...............101
Declaration of conformity ............252
Delayed locking ............................ 25
Digital audio broadcasting ..........123
Directional tyres .......................... 230
Displaying pictures .....................129
Display settings ..................129, 130
Door open .................................... 82
Doors ............................................ 28
Drive modes ............................... 153
Driver assistance systems ..........163
Driver Information Centre .............82
Driving economically................... 147
Driving efficiency gauge ...............74
Driving hints ........................ 147, 148
E Electric adjustment ......................32
Electrical requirements ...............208
Electrical system......................... 222Electrical system overload .........222
Electric drive unit ..................14, 153
Electric parking brake ...........79, 158
Electric parking brake fault ...........79
Electric rate schedule .................196
Electric vehicle operation modes 153
Electronic climate control system 141
Electronic key system ...................19
Electronic Stability Control.......... 162
Electronic Stability Control and Traction Control system ............80
Electronic Stability Control off....... 80
Emergency call ........................... 136
Engine compartment fuse box ...224
Engine data ............................... 249
Entry lighting .............................. 103
Event data recorders ..................257
Exit lighting ................................ 103
Exterior care .............................. 240
Exterior light ................................. 81
Exterior lighting ......................10, 98
Exterior mirrors ............................. 31
F File formats Audio files................................ 125
Movie files ............................... 125
Picture files.............................. 125
First aid kit ................................... 61
Fixed air vents ........................... 145