Troubleshooting guide
SymptomCause and Countermeasure
Cannot play Check if the disc was inserted correctly.
Check if the disc is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until the condensation is gone (about 1 hour) before using the player.
If there is a temperature increase error, the CD player will play correctly af ter it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music CD files (CD-DA data) will be played.
Files with extensions other than “.MP3”,“.WMA”, “.mp3” or “.wma” cannot be played. In addition, the character codes and number of char-
acters for folder names and file names should be in compliance with the specifications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the disc is protected by copyright.
Poor sound quality Check if the disc is scratched or dirty.
Bit rate may be too low.
It takes a relatively long
time before the music
starts playing. If there are many folders or file levels on the MP3/WMA disc, or if it is a multisession disc, some time may be required before the music
starts playing.
Music cuts off or skips The writing sof tware and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not
match the specifications. Try using the slowest writing speed.
Skipping with high bit
rate files Skipping may occur with large quantities of data, such as for high bit rate data.
Moves immediately to
the next song when play-
ing When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, .“mp3”or “.wma”, or when play is prohibited by copyright
protection, there will be approximately 5 seconds of no sound and then the player will skip to the next song.
Songs do not play back
in the desired order The playback order is the order in which the files were written by the writing sof tware. Therefore, the files might not play in the de-
sired order.
Monitor, climate, audio, phone and voice recognition systems4-49
FM/AM RADIO (if so equipped)
1.MENU button
2. AUDIO button 3. Display screen
4./(SEEK/TRACK) buttons
5. VOL (volume) knob / PUSH
(power) button For additional information, refer to “Audio
operation precautions” regarding all opera-
tion precautions in this section.
Audio main operation
VOL (volume) knob / PUSH(power)
button
Place the ignition switch in the ON position
and press the PUSH
(power) button
while the system is off to call up the mode
(radio, AUX, Bluetooth® audio, USB or iPod®)
that was playing immediately before the
system was turned off.
To turn the system off, press the
PUSH
(power) button.
Turn the VOL (volume) knob to adjust the
volume.
This vehicle may be equipped with Speed
Sensitive Volume. When this feature is ac-
tive, the audio volume changes as the driv-
ing speed changes.
MENU button
Press the
MENU button to show the
Menu screen. Touch the “Settings” key on
the display, then touch the “Sound” key.
LHA4672
4-52Monitor, climate, audio, phone and voice recognition systems
Audio main operation
ON-OFF button / VOL (volume) control
knob
Place the ignition switch in the ACC or ON
position and press the ON-OFF button
while the system is off to call up the mode
(radio, CD, AUX, Bluetooth® audio USB or
iPod®) that was playing immediately before
the system was turned off.To turn the system off, press the ON-OFF
button.
Turn the VOL (volume) control knob to ad-
just the volume.
This vehicle may be equipped with Speed
Sensitive Volume. When this feature is ac-
tive, the audio volume changes as the driv-
ing speed changes.
Audio settings
1. Press the [] button.
2. Touch the “Settings” key.
3. Touch the “Audio” key.
Use the touch-screen to adjust the follow-
ing items to the desired setting:
Audio
Bass Adjusts the bass to the desired level.
Treble Adjusts the treble to the desired level.
Balance Adjusts the balance to the desired level. Balance adjusts the sound level between the lef t and right
speakers.
Fade Adjusts the fade to the desired level. Fade adjusts the sound level between the front and rear speakers.
Speed Sensitive Vol. Adjusts the speed sensitive volume function, which increases the volume of the audio system as the
speed of the vehicle increases. Set to “OFF” to disable the feature. The higher the setting, the more the
volume increases in relation to vehicle speed.
AUX Volume Level Controls the volume level of incoming sound when an auxiliary device is connected to the system. Avail-
able options are Low (Quiet), Medium, and High (Loud).
Bass, treble, balance and fade can also be adjusted by pressing the AUDIO button and turning the TUNE knob to select the item to adjust.
When the desired item is shown on the display, turn the tuning to adjust and then press the AUDIO button until the display returns to the
main audio screen. If the button is not pressed for approximately 10 seconds, the radio or CD display will automatically reappear.
4-58Monitor, climate, audio, phone and voice recognition systems
SOURCE switch
Push the SOURCE switch to change the
mode in the following sequence:
AM→FM1 →FM2 (if so equipped) →XM1
(satellite radio, if so equipped) →XM2 (sat-
ellite radio, if so equipped) →XM3 (satellite
radio, if so equipped) →CD* (if so
equipped)→ USB/iPod®* (if so equipped) →
Bluetooth® Audio* (if so equipped) →AUX*
→ AM.
* These modes are only available when
compatible media storage is inserted into
the device or connected to the system.
Volume control switches
Push the volume control switch to increase
or decrease the volume.
Tuning switch
For most audio sources, pressing the
switches for more than 1.5 seconds pro-
vides a different function than pressing for
less than 1.5 seconds.
AM and FM:
∙ Push the
switch for less than
1.5 seconds to increase or decrease the
preset station.
∙ Push the
switch for more than
1.5 seconds to seek up or down to the
next station.
XM (if so equipped):
∙ Push the
switch for less than
1.5 seconds to increase or decrease the
preset station.
∙ Push the
switch for more than
1.5 seconds to go to the next or previous
channel. iPod® (if so equipped):
∙ Push the
switch for less than
1.5 seconds to increase or decrease the
track number.
∙ Hold the
switch for 1.5 seconds to
fast forward or rewind the track being
played.
CD (if so equipped):
∙ Push the
switch for less than
1.5 seconds to increase or decrease the
track number.
∙ Push the
switch for more than
1.5 seconds to increase or decrease the
folder number (if playing compressed
audio files).
USB (if so equipped):
∙ Push the
switch for less than
1.5 seconds to increase or decrease the
track number.
∙ Hold the
switch for 1.5 seconds to
fast forward or rewind the track being
played.
Bluetooth® Audio (if so equipped):
∙ Push the
switch for less than
1.5 seconds to skip ahead or back to the
next song.
Type B (if so equipped)
LHA3052
4-82Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri Eyes
Freefromswitchonthe
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Audio Source does not
change automatically to
iPod® or Bluetooth® Au-
dio mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade
performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the
steering wheel.
Play, pause, next track,
previous track or play
timer does not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary and is controlled by the device.
Cannot hear any music/
audio being played back
from a connected
iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text mes-
sage notifications on the
vehicle audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device name, like “My Car”.
Press the INFO button. Turn on “Show Notifications”.
Cannot reply to text
message notifications by
Siri Eyes Free Af ter receiving an incoming text message, follow on-screen guidance. Push the
button for 1.5 seconds on the steering wheel
for Siri Eyes Free. Af ter Siri Eyes Free starts, say “Text Message”.
4-86Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri Eyes
Freefromswitchonthe
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Audio Source does not
change automatically to
iPod® or Bluetooth® Au-
dio mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade
performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the
steering wheel.
Play, pause, next track,
previous track or play
timer does not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary and is controlled by the device.
Cannot hear any music/
audio being played back
from a connected
iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot hear map turn-
by-turn direction guid-
ance from a connected
iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text mes-
sage notifications on the
vehicle audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device name, like “My Car”.
Press the info button. Turn on “Show Notifications”.
Cannot reply to text
message notifications by
Siri Eyes Free Af ter receiving an incoming text message, follow on-screen guidance. Push or push and hold the
button on the steering wheel
for Siri Eyes Free. Af ter Siri Eyes Free starts, say “Text Message”.
Monitor, climate, audio, phone and voice recognition systems4-89
∙ You will not be able to use a hands-freephone under the following conditions:
– Your vehicle is outside of the cellular service area.
– Your vehicle is in an area where it is difficult to receive cellular signal;
such as in a tunnel, in an under-
ground parking garage, near a tall
building or in a mountainous area.
– Your cellular phone is locked to pre- vent it from being dialed.
∙ When the radio wave condition is not ideal or ambient sound is too loud, it
may be difficult to hear the other per-
son’s voice during a call.
∙ Immediately af ter the ignition switch is placed in the ON position, it may be im-
possible to receive a call for a short pe-
riod of time.
∙ Do not place the cellular phone in an area surrounded by metal or far away
from the in-vehicle phone module to
prevent tone quality degradation and
wireless connection disruption. ∙ While a cellular phone is connected
through the Bluetooth® wireless con-
nection, the battery power of the cellu-
lar phone may discharge quicker than
usual. The Bluetooth® Hands-Free
Phone System cannot charge cellular
phones.
∙ For additional information, refer to “Troubleshooting guide” in this section.
You can also visit
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for trouble-
shooting help if the hands-free phone
system seems to be malfunctioning.
∙ Some cellular phones or other devices may cause interference or a buzzing
noise to come from the audio system
speakers. Storing the device in a differ-
ent location may reduce or eliminate
the noise.
∙ For additional information, refer to the cellular phone owner’s manual regard-
ing the telephone charges, cellular
phone antenna and body, etc.
∙ The signal strength display on the monitor will not coincide with the signal
strength display of some cellular
phones.REGULATORY INFORMATION
FCC Regulatory information
– CAUTION: To maintain compliance with FCC’s RF exposure guidelines, use only
the supplied antenna. Unauthorized an-
tenna, modification, or attachments
could damage the transmitter and may
violate FCC regulations.
– Operation is subject to the following two conditions:
1. This device may not cause interference and
2. this device must accept any interfer- ence, including interference that may
cause undesired operation of the de-
vice.
IC Regulatory information
– Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must ac-
cept any interference, including interfer-
ence that may cause undesired opera-
tion of the device.
– This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regu-
lations.
Monitor, climate, audio, phone and voice recognition systems4-111
WARNING
∙ Do not leave children or adults whowould normally require the assis-
tance of others alone in your vehicle.
Pets should also not be lef t alone.
They could accidentally injure them-
selves or others through inadvertent
operation of the vehicle. Also, on hot,
sunny days, temperatures in a closed
vehicle could quickly become high
enough to cause severe or possibly
fatal injuries to people or animals.
∙ Properly secure all cargo to help pre- vent it from sliding or shif ting. Do not
place cargo higher than the seat-
backs. In a sudden stop or collision,
unsecured cargo could cause per-
sonal injury.
EXHAUST GAS (carbon monoxide)
WARNING
∙ Do not breathe exhaust gases; theycontain colorless and odorless carbon
monoxide. Carbon monoxide is dan-
gerous. It can cause unconsciousness
or death. ∙ If you suspect that exhaust fumes are
entering the vehicle, drive with all
windows fully open, and have the ve-
hicle inspected immediately.
∙ Do not run the engine in closed spaces such as a garage.
∙ Do not park the vehicle with the en- gine running for any extended length
of time.
∙ Keep the rear vent windows, doors and trunk lids (if so equipped) closed
while driving, otherwise exhaust
gases could be drawn into the pas-
senger compartment. If you must
drive with one of these open, follow
these precautions:
1. Open all the windows.
2. Turn the air recirculation mode off and set the fan speed control to
the highest level to circulate the
air.
∙ The exhaust system and body should be inspected by a qualified mechanic
whenever:
a. The vehicle is raised for service. b. You suspect that exhaust fumes
are entering into the passenger
compartment.
c. You notice a change in the sound of the exhaust system.
d. You have had an accident involving damage to the exhaust system,
underbody, or rear of the vehicle.
THREE-WAY CATALYST
The three-way catalyst is an emission con-
trol device installed in the exhaust system.
Exhaust gases in the three-way catalyst
are burned at high temperatures to help
reduce pollutants.
WARNING
∙ The exhaust gas and the exhaust sys-tem are very hot. Keep people, ani-
mals or flammable materials away
from the exhaust system
components.
∙ Do not stop or park the vehicle over flammable materials such as dry
grass, waste paper or rags. They may
ignite and cause a fire.
PRECAUTIONS WHEN STARTING AND
DRIVING
5-2Starting and driving