2018 NISSAN ALTIMA Troubleshooting

Troubleshooting guide
SymptomCause and Countermeasure
Cannot play Check if the disc was inserted correctly.
Check if the disc is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until the condensation is gone (about 1 hour) before using the player.
If there is a temperature increase error, the CD player will play correctly af ter it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music CD files (CD-DA data) will be played.
Files with extensions other than “.MP3”,“.WMA”, “.mp3” or “.wma” cannot be played. In addition, the character codes and number of char-
acters for folder names and file names should be in compliance with the specifications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the disc is protected by copyright.
Poor sound quality Check if the disc is scratched or dirty.
Bit rate may be too low.
It takes a relatively long
time before the music
starts playing. If there are many folders or file levels on the MP3/WMA disc, or if it is a multisession disc, some time may be required before the music
starts playing.
Music cuts off or skips The writing sof tware and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not
match the specifications. Try using the slowest writing speed.
Skipping with high bit
rate files Skipping may occur with large quantities of data, such as for high bit rate data.
Moves immediately to
the next song when play-
ing When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, .“mp3”or “.wma”, or when play is prohibited by copyright
protection, there will be approximately 5 seconds of no sound and then the player will skip to the next song.
Songs do not play back
in the desired order The playback order is the order in which the files were written by the writing sof tware. Therefore, the files might not play in the de-
sired order.
4-30Monitor, climate, audio, phone and voice recognition systems

CHANGING SIRI® EYES FREE
SETTINGS
Settings for Siri® Eyes Free can be found in
the Bluetooth® settings menu. For addi-
tional information, refer to “Bluetooth® set-
tings” in this section.1. Press the ENTER/SETTING button.
2. Use the TUNE/FOLDER or
TUNE/SCROLL knob to select
“Bluetooth” and then press the
ENTER/SETTING button.
3. Use the TUNE/FOLDER or TUNE/SCROLL knob to select “Siri” and then press the ENTER/SETTING button.
4. Select “Short Press” or “Long Press” us- ing the TUNE/FOLDER or
TUNE/SCROLL knob and then press
the ENTER/SETTING button.
TROUBLESHOOTING GUIDE
Symptom Cause and Countermeasure
Cannot access Siri Eyes
Freefromswitchonthe
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Models without navigation system:
Check the settings for Siri Eyes Free activation on the vehicle audio system. If the setting is “Long Press”, you must push and hold
the
TALK switch on the steering wheel for more than 1.5 seconds to start Siri Eyes Free. If the setting is “Short Press”, a short
push and release of the switch should start Siri Eyes Free.
Audio Source does not
change automatically to
iPod® or Bluetooth® Au-
dio mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade
performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the
steering wheel.
Play, pause, next track,
previous track or play
timer does not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary and is controlled by the device.
4-52Monitor, climate, audio, phone and voice recognition systems

Engine oil...................8-7
Powersteeringfluid............8-11
Windshield-washer fluid .........8-13
F.M.V.S.S. certification label ..........10-11
Foglightswitch................2-40
Front air bag system
(See supplemental restraint system) . . . .1-51
Front and rear sonar system ........5-86
Front-door pocket ..............2-45
Front power seat adjustment ........1-4
Frontseats................... .1-2
Fuel Capacities and recommended
fuel/lubricants...............10-2
Fuel economy ...............5-78
Fuel-filler door and cap ..........3-26
Fuel-filler door lock opener lever ....3-26
Fuel gauge ..................2-6
Fueloctanerating.............10-5
Fuel recommendation ..........10-3
Loose fuel cap warning .........2-28
Fuelefficientdrivingtips...........5-77
Fuel-filler door .................3-26
Fuel gauge ....................2-6
Fuses .......................8-21
Fusiblelinks...................8-22
G
Garage door opener, HomeLink® Universal
Transceiver ............2-56,2-58,2-59
Gascap.....................3-26
Gauge Engine coolant temperature gauge . .2-5
Fuel gauge ..................2-6 Odometer
..................2-4
Speedometer ................2-4
Tachometer .................2-5
Trip odometer ................2-4
General maintenance .............9-2
Glovebox....................2-46
Gloveboxlock.................2-46
H
Hands-free phone system, Bluetooth® . .4-54
Hazard warning flasher switch ........6-2
Headlight and turn signal switch ......2-35
Headlightcontrolswitch...........2-35
Headlights ...................8-26
Headrestraints .................1-8
Heated seat switches .............2-41
Heated steering wheel switch .......2-42
Heater Heater and air conditioner
controls................4-13,4-21
Heater operation ..........4-14,4-22
Hill start assist system ............5-86
HomeLink® Universal
Transceiver ............2-56,2-58,2-59
Hood .......................3-23
Horn.......................2-40
I
Ignition switch Push-button ignition switch .......5-9
Immobilizer system ...........2-32,5-12
Important vehicle information label . . . .10-11In-cabinmicrofilter ..............8-19
Increasing fuel economy
...........5-78
Indicator NISSAN Intelligent Key® battery discharge
indicator...................5-11
Indicator lights and audible reminders
(See warning/indicator lights and audible
reminders) .................2-15,3-17
Inside automatic anti-glare mirror .....3-30
Instrument brightness control .......2-39
Instrument panel .............0-6,2-2
Instrument panel dimmer switch .....2-39
Intelligent

Cruise Control (ICC) .......5-43
Intelligent Forward Collision Warning
(I-FCW)......................5-65
Intelligent Key system Key operating range ............3-8
Key operation ................3-10
Mechanical key ...............3-3
Remote keyless entry operation ....3-13
Troubleshooting guide ..........3-18
Warning signals ..............3-18
Interiorlight...................2-54
Interiortrunklidrelease...........3-25
iPod®Player ..................4-44
ISOFIX child restraints .............1-25
J
Jumpstarting..............6-10,8-15
K
Key........................ .3-2
11-3