
Windshield wiper .............................. 96
Range (vehicles with steering
wheel buttons) ..................................1 73
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 77
Stowage compartment (crewcab) .. 208
Rear compartment
Activating/deactivating climate
control ...........................................1 02
Setting the air vents ......................1 07
Rear door
Child-proof locks .............................. 54
Important safety notes .................... 69
Opening/closing from inside ........... 71
Opening/closing from the out-
side ..................................................7 0
Rear fog lamp
Replacing bulbs ............................... 92
Switching on/off .............................. 83
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................... 93
Rear interior light
Replacing bulbs ............................... 95
Rear view camera
Cleaning instructions ..................... 237
Important safety notes .................. 153
Switching on .................................. 153
Rear window defroster
Problem (malfunction) ................... 105
Switching on/off ........................... 105
Rear window wiper
Switching on/off .............................. 97
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 80
Refilling
DEF filler neck ............................... 128
Important safety notes (Diesel
Exhaust Fluid – DEF) ...................... 128
Refilling procedure (Diesel
Exhaust Fluid – DEF) ...................... 128
Refrigerant ......................................... 286 Refueling
Fuel filler flap ................................. 127
Important safety notes (fuel) ......... 126
Refueling procedure (fuel) ............. 127
see Fuel
Releasing the parking lock man-
ually (automatic transmission) ........ 126
Remote contro l
C
hanging the operating duration
(auxiliary heating) .......................... 111
Replacing the battery (auxiliary
heating ) ........................................ 112
Switching on/off (auxiliary heat-
ing) ................................................ 111
Synchronizing (auxiliary heating) ... 111
Replacing bulbs
Important safety notes .................... 89
Replacing the battery (auxiliary
heating remote control) .................... 112
Replacing the fuel filter .................... 203
Reporting safety defects .................... 28
Rescue card ......................................... 30
Reserve fuel
Display message ............................ 190
Restraint system
Display message ............................ 184
Introduction ..................................... 41
Warning lamp ................................. 199
Warning lamp (function) ................... 41
Reverse warning feature .................. 121
Roadside Assistance (breakdown) .... 24
Roof carrier
Maximum payload .......................... 287
Notes ............................................. 217
Roof load (roof carrier) ..................... 287
S
Safety
Children in the vehicle ..................... 49
Operating safety .............................. 26
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 44
Cleaning ......................................... 239
Correct usage .................................. 43
16Index

Removing/mounting ...................... 274
Specia lsea tbelt retractor .................. 49
Specialist worksho p............................ 27
Speed ,controlling
see Cruis econtrol
Speedomete r
Digital (vehicles wit hsteerin g
whee lbuttons ).............................. .169
Digital (vehicles without steering
wheel buttons) ............................... 162
Selecting display unit (vehicles
with steering- wheel buttons) ........1 68
Sprinter dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs (rear) ......................9 2
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ......................9 3
Start-off assist
Display message ............................1 82
Starting (engine) ................................ 120
Station
see Radio
Steering wheel
Adjusting ......................................... 79
Button overview ............................... 37
Cleaning ......................................... 239
Step
see Electrical step
Stickers
General safety notes ........................ 25
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 06
Glove box ....................................... 205
Important safety notes .................. 205
Paper holder .................................. 208
Stowage compartment above the
windshield ..................................... 207
Stowage compartment in the cen-
ter console ..................................... 207
Stowage compartment in the
dashboard ...................................... 206
Stowage space above the head-
liner ............................................... 207 Stowage spa
ce under the rear
bench seat ..................................... 208
Stowage space under the twin co-
driver's seat ................................... 207
Summer tires ..................................... 250
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 58
Switching the heater booster func-
tion on/off ......................................... 112
Switching the surround lighting
on/off (on-board computer) ............. 171
Swivel seat ........................................... 75
T
Tachometer ........................................ 161
Tail lamps
Replacing bulbs ............................... 92
Tail lamps (Chassis Cab)
Replacing bulbs ............................... 93
Tank content
Fuel gauge ..................................... 161
Range (vehicles with steering
wheel buttons) ............................... 173
Reserve fuel warning lamp ............. 201
Technical data
Capacities ...................................... 278
Cargo tie-down points .................... 287
Cargo tie-down rings ...................... 287
Loading rails .................................. 287
Roof carrier .................................... 287
Tires/wheels ................................. 273
Trailer tow hitch ............................. 288
Vehicle data ................................... 286
Telephone (on-board computer)
Accepting an incoming call ............ 174
Display messages .......................... 194
Numbers from the phone book ...... 174
Operating ....................................... 173
Redialing ........................................ 174
Rejecting or ending a call .............. 174
Temperature
Outside temperature ...................... 161
Setting (climate control) ................ 103
Setting the unit (vehicles with
steering wheel buttons) ................. 168
18Index

Cockpit
FunctionPage
:Door control panel39
;Light switch82
=Combination switch
• turn signals84
• high-beam headlamps84
• windshield wipers96
• rear window wiper97
?Cruise control lever139
ASteering wheel without or
with buttons37
BInstrument cluster34
CStowage compartment
• 3.5 mm audio jack212
• USB port212
DTimer for the auxiliary warm-
air heater (auxiliary heating)114
E• Stowage compartment
with interior light87
• Overhead control panel38
FRear-view mirror80
FunctionPage
GPARKTRONIC warning dis-
play150
HOpens/closes the right-hand
side window72
IStowage compartment (jack
and vehicle tool kit)241
JGlove box205
KCenter console37
LSelector lever (automatic
transmission)123
MIgnition lock119
NFurther control panels39
OSteering wheel buttons37
PEngages/releases the park-
ing brake135
QHorn
ROpens the hood219
SSteering wheel buttons37
Cockpit33
At a glance

FunctionPage
àActivates/deactivates ASR55
Ã
ÄCentral locking65
æActivates/deactivates the
distance warning function142
jActivates/deactivates Lane
Keeping Assist146
kActivates/deactivates Blind
Spot Assist143
AStowage compartment
BCup holder with:209
• Ashtray210
• Cigarette lighter210
C12-V socket211
Overhead control panel
FunctionPage
:Microphone for the mobile
phone211
;Switches the reading lamp
on and off, right87
=Switches the automatic inte-
rior lighting on and off87
?• Eyeglasses compartment
or206
• Anti-Theft Alarm system
(ATA)58
ASwitches the interior lighting
on and off87
BSwitches the reading lamp
on and off, left87
38Overhead control panel
At a glance

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Occupant safety
Restraint system introduction
The restraint system can reduce the risk of vehi-cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 43)
Rhave the seat and head restraint adjusted
properly (Ypage 74)
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (
Ypage 74).
You also have to make sure that an air bag can
inflate properly if deployed (
Ypage 45).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags are not deployed. When an accident occurs, only
the air bags that increase protection in that par-
ticular accident situation are deployed. How- ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Ypage 47).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems (
Ypage 49).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact an authorized Sprinter
dealer for details. USA only: contact our Cus-
tomer Assistance Center at 1‑ 877‑762‑ 8267 for
details.
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 6 restraint system warning lamp on the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
Occupant safety41
Safety
Z

A malfunction has occurred if the6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds
Rgoes out but then lights up again while the
engine is running, for example
GWARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not deploy as
intended during an accident. This can affect
for example the Emergency Tensioning
Device or the air bag. This poses an increased
risk of injury or even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
Seat belts
Introduction
Seat belts are the most effective means of
restricting the movement of vehicle occupants
in the event of an accident or the vehicle rolling
over. This reduces the risk of vehicle occupants coming into contact with parts of the vehicle
interior or being ejected from the vehicle. Fur-
thermore, the seat belt helps to keep the vehicle
occupant in the best position in relation to the
air bag.
The seat belt system comprises:
RSeat belts
REmergency Tensioning Devices for the front
seat belts
The seat belt system also includes a seat belt force limiter for the relevant seat if the vehicle
is equipped with a front air bag.
On vehicles with a front-passenger bench
seat, only the seat belt of the outer front-
passenger seat has a seat belt force limiter.
The seat belt system does not include an Emer- gency Tensioning Device and a seat belt force
limiter if the vehicle does not have a driver's air
bag.
If the seat belt is pulled out of the belt outlet
quickly or with a jerky movement, the belt retractor locks. The belt strap cannot be extrac-
ted any further.
The Emergency Tensioning Device tightens the
seat belt in an accident, pulling the belt close
against the body. However it does not
pul
l the
vehicle occupant back in the direction of the
backrest.
The Emergency Tensioning Device does not cor-
rect an incorrect seat position or the routing of
an incorrectly fastened seat belt.
When triggered, a seat belt force limiter helps to
reduce the force exerted by the seat belt on the
vehicle occupant.
The seat belt force limiters are synchronized
with the front air bags which absorb part of the
deceleration force. This can reduce the force
exerted on the vehicle occupants during an acci-
dent.
The Emergency Tensioning Device of the front-
passenger seat is triggered independently of the
lock status of the seat belt.
Important safety notes
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
GWARNING
If the seat belt is not worn correctly, it cannot
perform its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury
or even fatal injury.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit-
ting properly.
42Occupant safety
Safety

All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found under
"Special seat belt retractor" (
Ypage 49).
Releasing seat belts
!Make sure that the seat belt is fully rolled up.
Otherwise, the seat belt or belt tongue will be
trapped in the door or in the seat mechanism.
This could damage the door, the door trim
panel and the seat belt. Damaged seat belts
can no longer fulfill their protective function
and must be replaced. Visit a qualified spe-
cialist workshop.
XPress the release button in the belt buckle,
hold the belt tongue firmly and guide the belt
back.
Belt warning for drivers and front pas-
sengers
The 7 seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle occu-
pants must wear their seat belts. It may light up
continuously or flash. In addition, there may be
a warning tone.
Regardless of whether the driver's seat belt has
already been fastened, the 7seat belt warn-
ing lamp lights up for 6 secondsa fter each time
the ignition is switched on. After the engine has
been started, it goes out once the driver has
fastened the seat belt.
If the driver's seat belt is not fastened when the
engine is started, an additional warning tone will sound. This warning tone stops after a maximum
of six seconds or once the driver's seat belt is
fastened.
If the vehicle's speed exceeds 15 mph
(25 km/h) once and the driver's seat belt is not
fastened, a warning tone sounds. The warning
tone sounds for 60 seconds or until the driver's
seat belt is fastened.
If the driver's seat belt is unfastened during the
journey, the seat belt warning is activated again.
Air bags
Introduction
The installation point of an air bag can be rec-
ognized by the SRS/AIRBAG or AIRBAG mark-
ing.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The
air bag provides additional protection in appli-
cable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independ-
ently from one another (
Ypage 47).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes
GWARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
Rhave fastened their seat belts correctly,
including pregnant women
Rare sitting correctly and maintain the great-
est possible distance to the air bags
Rfollow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
RAdjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of
the head restraint must support the head at
about eye level.
RMove the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely.
ROnly hold the steering wheel on the outside.
This allows the air bag to be fully deployed.
Occupant safety45
Safety
Z

If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and some powder may also be released. The
6restraint system warning lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
Rduration
Rdirection
Rintensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision.
An Emergency Tensioning Device can only be
triggered, if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
(
Ypage 41)
Rthe seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
The Emergency Tensioning Device of the front-
passenger seat is triggered independently of the
lock status of the seat belt. If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
RFront air bags
RWindow curtain air bag on the side on which
the impact occurs
The activation threshold of the Emergency Ten-
sioning Devices and the air bags is determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
Rthe distribution of forces during the collision
Rthe collision angle
Rthe deformation characteristics of the vehicle
Rthe characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
sive role in the deployment of an air bag. Nor do
they provide an indication of air bag deploy-
ment.
The vehicle can be deformed considerably, with-
out an air bag being deployed. This is the case if only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags ma
y be deployed even
though the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
as a result.
If the restraint system control unit detects a side
impact or if the vehicle rolls over, the applicable
components of the restraint system are
deployed independently of each other depend-
ing on the apparent type of accident.
RSide impact air bag on the side of impact,
independently of the Emergency Tensioning
Device and the use of the seat belt
RWindow curtain air bag on the side of impact,
independently of the use of the seat belt and
independently of whether the front-
passenger seat is occupied
48Occupant safety
Safety