2018 MERCEDES-BENZ SPRINTER ignition

The emergency exit window is intended for use
in an emergency only and must not be opened
unless the vehicle is stationary. The emergency
exit window is the first window behind the driv-
er's seat on the driver's side. It is marked by the
"Emergency Exit" label.
XTo open:position both handles :vertically.
This will break locking pins ;.
The window is unlocked.
XSwing the window outward by the handles
and hold it in this position. Make sure there is
sufficient clearance when doing so.
XTo close: close the window.
XPosition both handles :horizontally. Make
sure that the locks =are inside in front of the
window frame.
The window is locked.
XReplace locking pins ;at the latest before
starting on a new journey.
You can obtain information on this at any
qualified specialist workshop.
In an emergency, or after an accident, the vehi-
cle occupants can exit the vehicle through the
emergency exit window.
Observe the following notes to make sure that
the emergency exit window can be used safely in
the event of an emergency:
RBefore beginning a journey, inform the vehicle
occupants of the emergency exit window and explain how to use it. Make sure to explicitly
point out the risks described here.
ROnly vehicle occupants who know how to use
the emergency exit window are permitted to
sit next to it.
RAccess to the emergency exit window must
remain unobstructed. Do not place any large
or heavy objects on or in front of the seats
next to the emergency exit window.
RThe window handles must not be used as
hooks, e.g. to hang up light objects, bags or
items of clothing.
RBear in mind the vehicle height and the imme-
diate surroundings when you leave the vehi-
cle via the emergency exit window. Particu-
larly children and smaller adults may require
assistance when exiting the vehicle.
Theft deterrent locking system
Immobilizer
XTo activate: remove the key from the ignition
lock.
XTo deactivate: turn the key to position 2in
the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the vehi-
cle when leaving the vehicle. If you leave the key
in the vehicle, anyone can start the engine.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
when the starter battery is fully charged, the
immobilizer may be faulty. Contact an author-
ized Sprinter dealer or call 1-877-762-8267
(in USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
XTo arm: close all doors.
XLock the vehicle with the key.
The indicator lamp in the central locking but-
ton (
Ypage 65) flashes.
XTo disarm: unlock the vehicle with the key.
The indicator lamp in the central locking but-
ton (
Ypage 65) goes out.
iCargo Van and Passenger Van only:
Unless you open a door within 40 seconds
after unlocking the vehicle:
Rthe vehicle will be locked again
Rthe anti-theft alarm system will be armed
again
58Theft deterrent locking system
Safety

If the alarm system is armed, a visual and audi-
ble alarm is triggered by the following:
RUnlocking the vehicle from inside
ROpening a door
ROpening the hood
iThe alarm is not switched off, even if you
immediately close the open door that has trig-
gered it, for example.
XTo stop the alarm: press the%button on
the remote control.
or
XInsert the key into the ignition lock.
The alarm stops.
Tow-away alarm
Operation
A visual and audible alarm is triggered if the
inclination of the vehicle changes when the tow- away alarm is armed. This can be the case if the
vehicle is raised on one side, for example.
Arming and disarming
The tow-away alarm is automatically armed
approximately 20 seconds after you lock the
vehicle.
The tow-away alarm is automatically deactiva-
ted when you unlock the vehicle.
Disarming
XRemove the key from the ignition lock.
XPress button :.
When the button is released, indicator
lamp ;in the button lights up for about five
seconds.
XLock the vehicle.
The tow-away alarm is disarmed.
The tow-away alarm remains disarmed until you
lock the vehicle again.
Disarm the tow-away alarm when locking your
vehicle and:
Rloading and/or transporting the vehicle, on a
ferry or car transporter, for example
Rparking on a moving surface, e.g. a split-level
garage
This will prevent false alarms.
Interior motion sensor
Operation
If the armed interior motion sensor detects
motion in the vehicle interior, a visual and acous-
tic alarm is triggered. This can happen if some-
one reaches into the vehicle interior, for exam-
ple.
Arming
XClose the side windows.
XMake sure that nothing (such as mascots or
coat hangers) are hanging on the rear-view
mirror or on the grab handles on the head-
liner.
This will prevent false alarms.
XLock the vehicle.
The interior motion sensor is armed after
approximately 40 seconds.
Switching off
XUnlock vehicle.
The interior motion sensor automatically
switches off.
Theft deterrent locking system59
Safety
Z

Disarming
XRemoveth eke yfrom th eignition lock.
XPress butto n:.
Whe nth ebutto nis released, indicator
lamp ;in th ebutto nlights up fo rabout fiv e
seconds.
XLoc kth evehicle.
The interio rmotion sensor is deactivated.
The interio rmotion sensor remain sdeactivated
until you loc kth evehicle again .
Deactivat eth einterio rmotion sensor when
locking your vehicle:
Rwit hpeople or animals remainin ginsid e
Rwithth esid ewindows remainin gope n
Rwhen transporting it on aferr yor car trans -
porter, fo rexample
Thi swill preven tfalse alarms .
60Theft deterrent locking system
Safety

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either two or four
remote controls with a folding key or four
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft
(10 m). Use the remote control of the key only
when in immediate proximity of the vehicle. This
prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key61
Opening and closing
Z

Unlocking/locking the vehicle with the
remote control
Remote control with an integrated folding key
:
5To unlock the sliding doors and the
rear door
;% To unlock the driver's door only or
unlock the vehicle centrally
=& To lock the vehicle centrally
?Key release button
ABattery check lamp
XTo unlock the driver's door: press the%
button.
The turn signals flash once. The theft deter-
rent locking system is deactivated.
XTo unlock the sliding doors and the rear
door: press the 5button.
The turn signals flash once.
XTo unlock centrally: unlock the driver's
door.
XPress the %button again within two sec-
onds.
The turn signals flash once.
iIf the surround lighting has been switched
on using the on-board computer
(
Ypage 171), it goes on when the vehicle is
unlocked.
If you do not open a Cargo Van or Passenger
Van within approximately 40 seconds of
unlocking:
Rthe vehicle is locked again.
Rthe theft deterrent locking system is armed
again.
XTo lock centrally: press the&button.
The turn signal lamps flash three times when
the theft deterrent locking system is armed
and all the doors are closed.
XCheck the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
Unlocking/locking the vehicle with the
mechanical key or the folding key
The anti-theft alarm system (ATA) is triggered if you unlock and open the driver's door or the rear
door with the mechanical key or the folding key.
The alarm can be stopped in the following two
ways:
XPress the %or& button on the remote
control.
or
XInsert the key into the ignition lock.
Driver's door
Rear door
1
Locked
2Unlocked
62Key
Opening and closing

XRemove thebatterie sfrom th ebattery tray.
XInser tth ene wbatterie sint oth ebattery tray
wit hth epositive pole facing upwards. Use a
lint-free cloth to do so.
XAlign battery compartmen tcover :and push
it on until it audibly engages.
XChec kth efunction of all th eremot econtrol
buttons on th evehicle.
Problems with the key/remote control
ProblemPossible causes/consequences and MSolutions
It is no longer possibleto
loc kth evehicl eusin g
th eremot econtrol .
The tur nsignals do no t
flas hwhen th evehicl eis
locked.The door sare no tclosed properly.
XClose th edoor sproperly and loc kth evehicl eagain .
The central lockin gsystem has malfunctioned.
XLoc kth evehicl eusin gth efoldin gke y (Ypage 61).
XHav eth ecentral lockin gsystem checke das soo nas possibl eat a
qualified specialist workshop.
It is no longer possibl eto
loc kor unlock th evehi-
cle usin gth eremot e
control .The keybattery is weak or discharged.
XPoin tth eremot econtrol at th edriver' sdoor handle from ver yclose
range and press th e% or& button.
If this does no twork:
XReplac eth eke ybattery (Ypage 63).
or
XLoc kth evehicl eusin gth efoldin gke y (Ypage 61).
The remot econtrol is faulty.
XLoc kth evehicl eusin gth efoldin gke y (Ypage 61).
XHav eth eke ychecke dat aqualified specialist workshop.
The ke ycanno tbe
turne din th eignition
lock.The steering loc khas jammed mechanically.
XRemove th eke yand insert it again int oth eignition lock. Turn th e
steering whee lfrom side to side while doin gso.
64Key
Opening and closing

XTo lock/unlock the entire vehicle:press
the upper Ãcentral locking button when
the doors are closed.
When the entire vehicle is locked, the indica- tor lamp in the Ãcentral locking button
lights up.
iIf the key has been removed or is in position
0 in the ignition lock, the indicator lamp in the
à central locking button remains lit for
five seconds.
XTo lock/unlock the sliding doors and rear
doors: press the lower section of the Ä
central locking button when the doors are
closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the upper Ã
central locking button lights up.
Automatic locking
General notes
The vehicle locks automatically as standard
once a speed of 9 mph (15 km/h) has been
reached. Depending on the vehicle's equip-
ment, the doors may be locked automatically
once the ignition is switched on. Information on
the functions of the automatic locking mecha-
nism of your vehicle can be obtained from any
authorized Sprinter Dealer.
If the automatic locking when driving function is
activated, there is a risk of being locked out
when the vehicle is pushed or towed.
For this reason, deactivate the automatic lock-
ing when driving function:
Rbefore pushing the vehicle
Rbefore towing the vehicle
If activated, automatic locking is deactivated
when the vehicle is unlocked or locked using the
central locking button.
Automatic locking is reactivated after the igni-
tion is switched off or a door is opened with the
vehicle stationary.
Activating automatic locking when driv-
ing
XTurn the key to position 1or 2in the ignition
lock when the doors are closed.
XFor the entire vehicle: press the upperÃ
central locking button until the indicator lamp
in the button flashes four times.
XFor the sliding doors and rear doors only:
press the lower Äcentral locking button
until the indicator lamp in the upper Ã
button flashes four times.
Deactivating automatic locking when
driving
XTurn the key to position 1or 2in the ignition
lock when the doors are closed.
XFor the entire vehicle: press the upperÃ
central locking button until the indicator lamp
in the button flashes twice.
XFor the sliding doors and rear doors only:
press the lower Äcentral locking button
until the indicator lamp in the upper Ã
button flashes twice.
Driver's door and front-passenger
door
!
Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
Otherwise, you could damage your vehicle or
other vehicles.
You can open the driver's or front-passenger
door from the inside at any time, even if it is
locked.
66Driver's door and front-passenger door
Opening and closing

Opening/closing the partition sliding
door from the cargo compartment
XTo unlock:press the catch in the direction of
arrow =.
The sliding door is unlocked.
XSlide the sliding door to the stop in the direc- tion of arrow :.
XTo close:slide the sliding door in the direc-
tion of arrow ;until it engages.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Opening/closing the side window
Control panel (example: driver's door)
:
Power window, left
;Power window, right
XTurn the key to position 2in the ignition lock.
XPress or pull button :or; until the corre-
sponding side window has reached the
desired position.
If you press the switch beyond the pressure
point and then release it, the window opens
automatically. To stop the movement, press or
pull the switch again.
72Side windows
Opening and closing