have directly notified Mercedes-Ben zU SA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of al ess serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Ben zinw riting of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for ac umulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Ben zU SA, LLC
Customer Assistanc eC enter
3M ercedes Drive
Montvale, NJ 07645-0350
Maintenance The Service and Warranty Booklet describes all
the necessary maintenanc ew ork which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Ben zC enter. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance The Mercedes-Ben zR oadside Assistanc eP ro-
gram offers technical help in the event of a
breakdown. Call stot he toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours ad ay, 365 days ay ear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Ben zR oadside Assistanc eP rogram
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio. Change of address or change of own-
ership In the event of ac hange of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Ben zC ustomer Assistanc eC enter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada )a t
1-800-387-0100 .T his will assist us in contact-
ing you in at imely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased au sed car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Ben zC ustomer Assistanc eC enter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada )a t1 -800-387-0100.
Vehicle operation outside the USA
and Canada If you plan to operate your vehicle in foreign
countries, please be aware that: R
service facilities or replacement parts may
not be readily available. R
unleaded fuel for vehicles with ac atalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter. R
the fuel may have ac onsiderably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Ben zm odels are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Ben zC enter or write to one of the
following addresses.
In the USA
Mercedes-Ben zU SA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Ben zC anada ,I nc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9Service and vehicl eo peration 25
Introduction Z
Do not mix such fuel sw it ht he fuel recom-
mended for your vehicle.
! To ensur et he longevity and full perform-
ance of the engine ,o nl yp remium-grade
unleade dg as oline must be used.
If standard unleade dg as oline is unavailable
and yo uh av etor efue lw it hu nleade dg as oline
of al ower grade ,o bs erve the following pre-
cautions: R
Onl yf il lt he fuel tank to half full with regular
unleade dg as oline and fil lt he res tw it hp re-
mium-grad eu nleade dg as oline as soo na s
possible. R
Do not drive at the maximum speed. R
Avoi ds udde na cceleratio na nd engine
speeds ove r3 ,000 rpm.
Yo uw il lu sually find informatio na bout the fuel
grade on the fuel pump. If yo uc anno tf ind the
labe lont he fuel pump, as kt he ga ss tatio ns taff.
i For furthe ri nformation, consul taq uali fied
specialis tw or kshop or visit
http://www.mbusa.com (USA only).
As at emporary measure, if the recommended
fuel is not available, yo um ay also us er egular
unleade dg as oline with an octane rating of
87 AKI /91 RON .T hi sm ay reduc ee ng in ep er -
formance an di ncre as ef ue lc onsu mp tion. Avoid
drivin gatf ul lt hrottle and sudden acceleration.
Never refu e lu si ng
gasoline with al ower AKI.
i The fuel sy ou can us einy ou rv ehicl em ay
diffe rf ro mt he information in the Operator's
Manua ld epen ding on the country .T he fuels
tha th av eb ee na pp roved for your vehicl ec an
be found on the instructio nl abel on the inside
of the fuel fille rf lap.
Informatio nonr efueling ( Y
page 130).
Additive sing asoline
! Operating the engine with fuel additives
adde dl at er can lead to engine failure. Do not
mi xf ue la ddit ive sw it hf uel. Thi sd oe sn ot
includ ea ddit ive sf or the remova la nd preven-
tio nofr esidue buildup. gasoline must onl yb e
mixed with additive sr ecommende db y
Mercedes-Benz. Compl yw it ht he instructions
for us eont he product label. Mor ei nformation
abou tr ecommende da ddit ive sc an be
obtained fro ma ny authorize dM er cedes-Benz
Center. Mercedes-Benz recommends tha ty ou us eb ran-
de df uels tha th av ea ddit ives.
The fuel quality availabl eins om ec ountries may
not be sufficient. Residu ec ould buil dupint he
fuel injectio ns ys te masa result. In such cases,
and in consultation with an authorized
Mercedes-Benz Center, the fuel ma ybem ixed
wit ht he cleaning additive reco mmend e db y
M
ercedes-Benz. Yo um us to bser ve the notes
and mixing ratio ss pe cifie dont he container.
Engine oil
General notes
! Do not us ee ngine oi lorano il filter with
specifications deviating fro mt hos ee xpressly
required for the prescribe ds er vice intervals.
Do not change the engine oi loro il filter in
order to se tr eplacement intervals longe rt han
thos ep rescribed. Thi sc ould otherwis ec ause
damage to the engine or exhaust ga sa ft er-
treatment.
Follo wt he instructions on the service interval
displa yf or changing the engine oil. Thi sc ould
otherwis ec ause damage to the engine or
exhaust ga sa ft ertreatment.
When handling engine oil, observe the important
safety note sons er vice products ( Y
page 290).
The engine oils ar em at che dtot he performance
of Mercedes-Benz engine sa nd service intervals.
Yo us houl dt herefore onl yu se engine oils and oil
filters tha ta re approved for vehicles with main-
tenance systems.
For al is tofa pp roved engine oils and oi lf ilters,
consul tana ut horize dM er cedes-Benz Center.
Or visit the website
http://bevo.mercedes-benz.co m.
The table shows which engine oils have been
approved for your vehicle.292
Service products and filling capacities
Technical data