2018 MERCEDES-BENZ METRIS lights

Mercedes-Benz tests genuine Mercedes-Benz
parts, conversion parts and accessories that
have been specifically approved for the type of
vehicle for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Even if an
independent or official approval has been pro-
vided in exceptional cases, Mercedes-Benz
accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Mercedes-Benz parts satisfy these require-
ments. Make sure that all parts are suitable for
your vehicle.
Always specify the vehicle identification number
(VIN) (
Ypage 305) and engine number when
ordering genuine Mercedes-Benz parts
(
Ypage 306).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Information from electronic control
units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the surroundings, for example:
Roperating states of system components (e.g.
fill levels, battery status, tire pressure)
Rstatus messages concerning the vehicle or its
individual components (e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, display of fastened
seat belts)
Rmalfunctions and defects in important system
components (e.g. lights, brakes)
Rinformation about events leading to vehicle
damage
Rsystem responses in special driving situations
(e.g. air bag deployment, intervention of sta-
bility control systems)
Rambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, this data is used by manufacturers to
detect and rectify malfunctions and to optimize
vehicle functions. Most of this data is volatile
and processed only in the vehicle itself. Only a
small part of the data is stored in event or mal-
function memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Services can include
repair services, maintenance processes, war-
ranty cases and quality assurance measures.
The data is read out via the connection for OBD
(European on-board diagnostics) in the vehicle,
which is required by law. The relevant offices in
the service network or third parties collect,
process and use the data. This data documents
the vehicle's technical states, is used to help in
finding malfunctions and improving quality and
is sent to the manufacturer where necessary. Inaddition, the manufacturer is subject to product
liability. The manufacturer needs technical data
from vehicles for this purpose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com-
fort and infotainment functions y

ourself as part
of the selected equipment.
34Introduction

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Occupant safety
Restraint system introduction
The restraint system can reduce the risk of vehi-cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 48)
Rhave the seat and head restraint adjusted
properly (Ypage 85)
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (
Ypage 85).
You also have to make sure that an air bag can
inflate properly if deployed (
Ypage 50).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags are not deployed. When an accident occurs, only
the air bags that increase protection in that par-
ticular accident situation are deployed. How- ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Ypage 56).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems (
Ypage 58).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact a Mercedes-Benz Commer-
cial Van Center for details. USA only: contact
our Mercedes-Benz Customer Assistance Cen-
ter on 1‑ 877‑762‑8267 for details.
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at
regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 6 restraint system warning lamp on the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few sec- onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
Occupant safety45
Safety
Z

A malfunction has occurred if the6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds with the
engine running
Rlights up again while the engine is running
GWARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not deploy as
intended during an accident. This can affect
for example the Emergency Tensioning
Device or the air bag. This poses an increased
risk of injury or even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
PASSENGER AIR BAG OFF indicator
lamp
PASSENGER AIR BAG OFF indicator lamp :is
part of the Occupant Classification System
(OCS).
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag.
If the PASSENGER AIR BAG OFF indicator
lamp:
Ris lit: the front-passenger front air bag is
deactivated. It will then not be deployed in the
event of an accident.
Ris not lit : the front-passenger front air bag is
enabled. If, in the event of an accident, all
deployment criteria are met, the front-
passenger front air bag is deployed. Depending on the person in the front-passenger
seat, the front-passenger front air bag must
either be deactivated or enabled; see the fol-
lowing points. You must make sure of this both
before and during a journey.
RChildren in a child restraint system:
whether the front-passenger front air bag is
enabled or deactivated depends on the instal-
led child restraint system, and the age and
size of the child. Therefore, be sure to observe
the notes on the "Occupant Classification
System (OCS)" (
Ypage 52) and on "Chil-
dren in the vehicle" (Ypage 58). There you
will also find instructions on rearward and
forward-facing child restraint systems on the
front-passenger seat.
RAll other persons:
depending on the classi-
fication of the person in the front-passenger
seat, the front-passenger front air bag is ena-
bled or deactivated (
Ypage 52). Be sure to
observe the notes on "Seat
belts“ (
Ypage 46) and "Air bags"
(Ypage 49). There you can also find infor-
mation on the correct seat position.
Seat belts
Introduction
Seat belts are the most effective means of
restricting the movement of vehicle occupants
in the event of an accident or the vehicle rolling
over. This reduces the risk of vehicle occupants coming into contact with parts of the vehicle
interior or being ejected from the vehicle. Fur-
thermore, the seat belt helps to keep the vehicle
occupant in the best position in relation to the
air bag.
The seat belt system comprises:
RSeat belts
REmergency Tensioning Devices for the front
seat belts
The seat belt system also includes a seat belt
force limiter for the relevant seat if the vehicle
is equipped with a front air bag.
If the seat belt is pulled out of the belt outlet
quickly or with a jerky movement, the belt
retractor locks. The belt strap cannot be extrac-
ted any further.
The Emergency Tensioning Device tightens the
seat belt in an accident, pulling the belt close
against the body. However it does not pull the
46Occupant safety
Safety

Basic illustration
XAdjust the seat (Ypage 85).
The seat backrest must be in an almost
upright position.
XPull the seat belt smoothly from the belt outlet
and engage belt tongue ;into belt
buckle :.
The shoulder section of the seat belt must
always be routed across the center of the
shoulder. Adjust the belt outlet if necessary.
XIf necessary, pull up on the shoulder section
of the seat belt to tighten the belt across your
body.
The shoulder section of the seat belt must
always be routed across the center of the shoul-
der. Adjust the belt outlet if necessary.
XTo raise: slide the belt outlet up.
The belt outlet will engage in various posi-
tions.
XTo lower: hold belt outlet release =and slide
the belt outlet down.
XLet go of belt outlet release =in the desired
position and make sure that the belt outlet
engages.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found under
"Special seat belt retractor" (
Ypage 59).
Releasing seat belts
!Make sure that the seat belt is fully rolled up.
Otherwise, the seat belt or belt tongue will be
trapped in the door or in the seat mechanism.
This could damage the door, the door trim
panel and the seat belt. Damaged seat belts
can no longer fulfill their protective function
and must be replaced. Visit a qualified spe-
cialist workshop.
XPress the release button in the belt buckle,
hold the belt tongue firmly and guide the belt
back.
Belt warning for drivers and front pas-
sengers
The 7 seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle occu-
pants must wear their seat belts. It may light up
continuously or flash. In addition, there may be
a warning tone.
Regardless of whether the driver's seat belt has
already been fastened, the 7seat belt warn-
ing lamp lights up for six seconds each time the
engine is started. If the front doors are closed
and the driver's or front-passenger seat belt has
not been fastened, the 7seat belt warning
lamp lights up again after the six seconds. As
soon as the driver's and front-passenger seat
belts are fastened or a front door is opened
again, the 7seat belt warning lamp goes out.
If the driver's seat belt is not fastened when the
engine is started, an additional warning tone will sound. This warning tone stops after a maximum
of six seconds or once the driver's seat belt is
fastened.
If the vehicle's speed exceeds 15 mph
(25 km/h) once and the driver's and front-
passenger seat belts are not fastened, a warning
tone sounds. A warning tone also sounds with
increasing intensity for 60 seconds or until the
driver or front passenger have fastened their
seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt warn-
ing is activated again.
Air bags
Introduction
The installation point of an air bag can be rec-
ognized by the AIRBAG marking.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The
air bag provides additional protection in appli-
cable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independ-
ently from one another (
Ypage 56).
Occupant safety49
Safety
Z

GWARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too close to the dashboard, the child could, in the
event of an accident:
Rcome into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
Rbe struck by the air bag if the PASSENGER
AIR BAG OFF indicator lamp is off
This poses an increased risk of injury or even
fatal injury.
Move the front-passenger seat as far back as
possible. Always make sure that the shoulder
belt strap is correctly routed from the vehicle
belt sash guide to the shoulder belt guide on
the child restraint system. The shoulder belt
strap must be routed forwards and down-
wards from the vehicle belt sash guide. If nec- essary, adjust the vehicle belt sash guide and
the front-passenger seat accordingly. Always
observe the child restraint system manufac-
turer's installation instructions.
If OCS determines that:
RThe front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front air bag is deactivated.
RThe front-passenger seat is occupied by a
child of up to twelve months old, in a standard
child restraint system, the PASSENGER AIR
BAG OFF indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front air bag is
deactivated.
But even in the case of a twelve-month-old
child, in a standard child restraint system, the
PASSENGER AIR BAG OFF indicator lamp can
go out after the system self-test. This indi-
cates that the front-passenger front air bag is
activated. The result of the classification is
dependent on, among other factors, the child
restraint system and the child's stature. It is
recommended that you install the chi
ld
restraint system on a suitable rear seat.
RThe front-passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), the PASSENGER AIR BAG OFF
indicator lamp lights up and remains lit after
the system self-test depending on the result
of the classification or, alternatively, goes out.
-If the PASSENGER AIR BAG OFF indicator
lamp is off, move the front-passenger seat
as far back as possible. Alternatively, a per-
son of smaller stature can sit on a rear seat.
-If the PASSENGER AIR BAG OFF indicator
lamp is lit, a person of smaller stature
should not use the front-passenger seat.
RThe front-passenger seat is occupied by an
adult or a person of adult stature, the
PASSENGER AIR BAG OFF indicator lamp
goes out after the system self-test. This indi-
cates that the front-passenger front air bag is
activated.
If children are traveling in the vehicle, be sure to
observe the notes on "Children in the vehicle"
(
Ypage 58).
When the occupant classification system (OCS)
is malfunctioning, the red 6restraint system
warning lamp in the instrument cluster and the
PASSENGER AIR BAG OFF indicator lamp light
up simultaneously. The front-passenger front air bag is deactivated in this case and does not
deploy during an accident. Have the Occupant
Classification System (OCS) checked and
repaired immediately at a qualified specialist
workshop. Mercedes-Benz recommends that
you visit a Mercedes-Benz Commercial Van Cen-
ter.
If the front-passenger seat, the seat cover or theseat cushion are damaged, have the necessary
repair work carried out at a qualified specialist
workshop. Mercedes-Benz recommends that
you visit a Mercedes-Benz Commercial Van Cen-
ter.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories that
have been approved by Mercedes-Benz.
If the driver's air bag depl oys, thi
s does not
mean that the front-passenger front air bag will
also deploy. The Occupant Classification Sys-
tem (OCS) categorizes the occupant on the
front-passenger seat. Depending on that result,
the front-passenger front air bag is either ena-
bled or deactivated.
54Occupant safety
Safety

Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Ypage 55).
ProblemPossible causes/consequences andMSolutions
The PASSENGER AIR
BAG OFF indicator lamp
lights up and remains lit,
even though the front-
passenger seat is occu-
pied by an adult or a per-
son of a stature corre-
sponding to that of an
adult.The classification of the person on the front-passenger seat is incor-
rect.
XMake sure the conditions for a correct classification of the person
on the front-passenger seat are met (Ypage 52).
XIf the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-
passenger seat may not be used.
XHave OCS checked as soon as possible at a Mercedes-Benz Com-
mercial Van Center.
The PASSENGER AIR
BAG OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger seat
is:
Runoccupied
Roccupied by the
weight of a child up to
twelve months old in a
child restraint system
OCS is malfunctioning.
XMake sure there is nothing between the seat cushion and the child
seat.
XMake sure that the entire base of the child restraint system rests on
the seat cushion of the front-passenger seat. The backrest of the
forward-facing child restraint system must lie as flat as possible
against the backrest of the front-passenger seat. If necessary,
adjust the position of the front-passenger seat.
XWhen installing the child restraint system, make sure that the seat belt is tight. Do not pull the seat belt tight using the front-passenger
seat adjustment. This could result in the seat belt and the child
restraint system being pulled too tightly.
XCheck for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the child
restraint system. If necessary, adjust the head restraint accord-
ingly.
XMake sure that no objects are applying additional weight onto the
seat.
XIf the PASSENGER AIR BAG OFF indicator lamp remains off, do not
install a child restraint system on the front-passenger seat. It is
recommended that you install the child restraint system on a suit-
able rear seat.
XHave OCS checked as soon as possible at a Mercedes-Benz Com-
mercial Van Center.
Deployment of Emergency Tensioning
Devices and air bags
Important safety notes
GWARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible.
GWARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
56Occupant safety
Safety

Have the vehicle towed to a qualified special-
ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
GWARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and some powder may also be released. The
6 restraint system warning lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
Rduration
Rdirection
Rintensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer- gency Tensioning Devices during a frontal or
rear collision.
An Emergency Tensioning Device can only be
triggered, if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
(
Ypage 45)
Rthe seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
RFront air bags
RWindow curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactivated depending on the person on the
front-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off.
Observe the information on the PASSENGER AIR
BAG OFF indicator lamp (
Ypage 46).
Your vehicle has two-stage front air bags. In the
first deployment stage, the front air bag is filled
with propellant gas. The front air bag is fully
deployed with the ma
ximum amount of propel-
lant gas if a second deployment threshold is
reached within a few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bags is determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
Rthe distribution of forces during the collision
Rthe collision angle
Rthe deformation characteristics of the vehicle
Rthe characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
sive role in the deployment of an air bag. Nor do
Occupant safety57
Safety
Z

the electric sliding door using the corresponding
ÅorÆ sliding door button in the center
console (
Ypage 77).
Pets in the vehicle
GWARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could:
Ractivate vehicle equipment and become
trapped, for example
Ractivate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview
In this section, you will find information about
the following driving safety systems:
REBD ( Electronic Brake Force Distribution)
RABS ( Anti-lock Braking System)
RBAS ( Brake Assist System)
RESP®(E lectronic Stability Program)
Important safety notes
If you fail to adapt your driving style or if you are
inattentive, the driving safety systems can nei-
ther reduce the risk of accident nor override the
laws of physics. Driving safety systems are
merely aids designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed, braking in good time
and for staying in your lane. Always adapt your driving style to the prevailing road and weather
conditions and maintain a sufficient, safe dis-
tance from other road users. Drive carefully.
Please note that the driving safety systems
described only work optimally when:
Rthere is adequate contact between the tires
and the road surface
Ryou use winter tires (M+S tires), with snow
chains if necessary, when the road conditions
are wintry
Rthe speed information determined by the
vehicle is within the legally prescribed display
accuracy
Pay particular attention to the information
regarding tires, tire tread and winter operation
under "Wheels and tires" (
Ypage 279).
ABS (Anti-lock Braking System)
General notes
ABS regulates brake pressure in such a way that the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The ò warning lamp in the instrument cluster
lights up when the ignition is switched on. The
lamp goes out when the engine starts running.
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 64).
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, the òwarning lamp
(
Ypage 224) lights up while the engine is run-
ning and the display shows a message:
64Driving safet ysystem s
Safety