2018 MERCEDES-BENZ METRIS ESP

Please observe the information concerning
Mercedes-Benz Genuine Parts (Ypage 33).
You can obtain further information from any
Mercedes-Benz Commercial Van Center.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cations to the affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modifications or installation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components, assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Introduction33
Z

Mercedes-Benz tests genuine Mercedes-Benz
parts, conversion parts and accessories that
have been specifically approved for the type of
vehicle for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Even if an
independent or official approval has been pro-
vided in exceptional cases, Mercedes-Benz
accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Mercedes-Benz parts satisfy these require-
ments. Make sure that all parts are suitable for
your vehicle.
Always specify the vehicle identification number
(VIN) (
Ypage 305) and engine number when
ordering genuine Mercedes-Benz parts
(
Ypage 306).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Information from electronic control
units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the surroundings, for example:
Roperating states of system components (e.g.
fill levels, battery status, tire pressure)
Rstatus messages concerning the vehicle or its
individual components (e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, display of fastened
seat belts)
Rmalfunctions and defects in important system
components (e.g. lights, brakes)
Rinformation about events leading to vehicle
damage
Rsystem responses in special driving situations
(e.g. air bag deployment, intervention of sta-
bility control systems)
Rambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, this data is used by manufacturers to
detect and rectify malfunctions and to optimize
vehicle functions. Most of this data is volatile
and processed only in the vehicle itself. Only a
small part of the data is stored in event or mal-
function memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Services can include
repair services, maintenance processes, war-
ranty cases and quality assurance measures.
The data is read out via the connection for OBD
(European on-board diagnostics) in the vehicle,
which is required by law. The relevant offices in
the service network or third parties collect,
process and use the data. This data documents
the vehicle's technical states, is used to help in
finding malfunctions and improving quality and
is sent to the manufacturer where necessary. Inaddition, the manufacturer is subject to product
liability. The manufacturer needs technical data
from vehicles for this purpose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com-
fort and infotainment functions y

ourself as part
of the selected equipment.
34Introduction

These include, for example:
Rmultimedia data such as music, films or pho-
tos for playback in an integrated multimedia
system
Raddress book data for use in conjunction withan integrated hands-free system or an inte-
grated navigation system
Rnavigation destinations that have been
entered
Rdata about using Internet services
This data can be saved locally in the vehicle or is
located on a device that you have connected to
the vehicle. If this data is saved in the vehicle,
you can delete it at any time. This data is sent to third parties only at your request, particularly
when you use online services in accordance with
the settings that you have selected.
You can save and change comfort settings/
customizations in the vehicle at any time.
Depending on the piece of equipment in ques-
tion, these can include, for example:
Rsettings for the seat and steering wheel posi- tions
Rsuspension and climate control settings
Rcustomizations such as interior lighting
If your vehicle is equipped appropriately, you
can connect your smartphone or another mobile
terminal to the vehicle. You can control this by
means of the control elements integrated in the vehicle. The smartphone's picture and sound
can be output via the multimedia system. Spe-
cific items of information are also sent to your
smartphone.
Depending on the type of integration, this can
include, for example:
Rgeneral vehicle status
Rposition data
This allows the use of selected smartphone
apps, such as navigation or music player apps.
There is no additional interaction between the
smartphone and the vehicle, particularly active
access to vehicle data. The type of additional
data processing is determined by the provider of
the app being used. Whether you can configure settings for it and, if so, which ones, depends on
the app and your smartphone's operating sys-
tem.
Service provider
Wireless network connection
If your vehicle has a wireless network connec-
tion, it enables data to be exchanged between
your vehicle and other systems. The wireless
network connection is made possible by the
vehicle's own transmitter and receiver or by
mobile end devices that you have brought into
the vehicle (e.g. smartphones). Online functions
can be used via this wireless network connec-
tion. These include online services and applica-
tions/apps provided by the manufacturer or
other providers.
Services provided by the manufacturer
In the case of the manufacturer's online serv-
ices, the manufacturer describes the functions
in a suitable place and the associated informa-
tion subject to data protection legislation. Per-
sonal data can be used in order to provide online
services. The data exchange for this takes place
via a secure connection, e.g. with the manufac- turer's IT systems intended for the purpose. Col-
lecting, processing and using personal data
beyond the provision of services is permitted
only on the basis of a statutory permit or decla-
ration of consent.
You can usually activate and deactivate the serv-
ices and functions (sometimes subject to a fee).
In many cases, this also applies to the vehicle's
entire data connection. This does not include
legally prescribed functions and services such
as the "E-Call" emergency call system.
Services from third parties
If it is possible to use online services from other
providers, these services are the responsibility
of the provider in question and subject to that
provider's data protection conditions and terms
of use. The manufacturer has no influence over
the content exchanged here.
For this reason, please ask the service providerfor information about the type, extent and pur-
pose of the collection and use of personal data
when services are provided by third parties.
Introduction35
Z

Indicator and warning lamps
FunctionPage
:å ESP®OF F226
;K High-beam headlamps98
=÷ESP®22 4
?#! Turn signal98
AParking brak e136
F (USAonly)
! (Canada only)
BBrakes223
$ (USAonly)
J (Canada only)
CÐPowersteering23 1
Dò ABS224
E# Battery200
F1 Doors231
FunctionPag e
G6 Restrain tsystem45
Hü Seat belt222
I; CheckEngin e227
J? Coolan t227
KR Rear fog lamp97
LOFrontfog lamp s97
MhTirepressur emonitor23 0
NÀ ATTENTION ASSIST152
Oæ Reserve fuel227
PL Low-beam headlamps97
QTParking lamp sand
license plat elamp96
iCorresponding message smay also be
shown in th edisplay (Ypage 191).
38Instrument cluster (vehicles without steering wheel buttons)
At a glance

Indicator and warning lamps
FunctionPage
:å ESP®OF F226
;K High-beam headlamps98
=#! Turn signal98
?Brakes223
$ (USAonly)
J (Canada only)
AParking brak e136
F (USAonly)
! (Canada only)
B1Doors231
Cò ABS224
Dü Seat belt222
E; CheckEngin e227
FunctionPag e
F? Coolan t227
GR Rear fog lamp97
HOFrontfog lamp s97
IhTirepressur emonitor23 0
J6 Restrain tsystem45
K÷ ESP®22 4
L· Distanc ewarning sig-
nal22 9
Mæ Reserve fuel227
NL Low-beam headlamps97
OTParking lamp sand
license plat elamp96
iCorresponding message smay also be
shown in th edisplay (Ypage 205).
40Instrument cluster (vehicles with steering wheel buttons)
At a glance

Center console
Control panel
FunctionPage
:Audio system (see separate
operating instructions)
;ÆOpens and closes the
electric sliding door on the
right side of the vehicle
77
=è Activates and deacti-
vates the ECO start/stop
function
125
?£ Switches hazard warn-
ing lamps on and off98
Aå Deactivates and acti-
vates ESP®66
FunctionPage
BÉ Selects the drive pro-
gram131
CÅ Opens and closes the
electric sliding door on the
left side of the vehicle
77
DPASSENGER AIR BAG OFF
indicator lamp46
EAir-conditioning control
panel110
FMedia Interface with AUX
jack and USB port
The number and arrangement of the buttons is
equipment-dependent.
42Center console
At a glance

GWARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
!Do not place heavy objects on the front-
passenger seat. This could cause the system
to identify the seat as being occupied. In the
event of an accident, the restraint systems on
the front-passenger side may be triggered
and have to be replaced.
Driver's air bag :deploys in front of the steer-
ing wheel. Front-passenger front air bag ;
deploys in front of and above the glove box and
the center console.
When deployed, the front air bags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag (
Ypage 46).
The front-passenger front air bag will only
deploy if:
Rthe system, based on the OCS weight sensor
readings, detects that the front-passenger seat is occupied (
Ypage 52). The
PASSENGER AIR BAG OFF indicator lamp is
not lit (
Ypage 53)
Rthe restraint system control unit predicts a
high accident severity
Side impact air bags
GWARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are designed to do. In addition, the operation of
the occupant classification system (OCS)
could be adversely affected. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz.
Side impact air bags :deploy next to the outer
bolster of the seat backrest.
When deployed, the side impact air bag offers
additional thorax and pelvis protection. How-
ever, it does not protect the:
RHead
RNeck
RArms
If the restraint system control unit detects a side impact, the side impact air bag is deployed on
the side on which the impact occurs.
The side impact air bag on the front-passenger
side deploys under the following conditions:
Rthe OCS system detects that the front-
passenger seat is occupied or
Rthe seat belt buckle tongue is engaged in the
belt buckle of the front-passenger seat
Occupant safety51
Safety
Z

Occupant Classification System (OCS)
operation
PASSENGER AIR BAG OFF indicator lamp:
shows you whether the front-passenger front air
bag is deactivated.
XTurn the SmartKey to position 1or2 in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF indicator lamp
must light up for approximately six seconds.
The PASSENGER AIR BAG OFF indicator lamp
then displays the status of the front-passenger
front air bag. If the status of the front-passenger
front air bag changes while the vehicle is in
motion, an air bag display message may appear
in the instrument cluster:
Rin vehicles without steering wheel buttons
(Ypage 193)
Rin vehicles with steering wheel buttons
(Ypage 207)
When the front-passenger seat is occupied,
always pay attention to the PASSENGER AIR
BAG OFF indicator lamp. Be aware of the status
of the front-passenger front air bag both before
and during the journey.
If the PASSENGER AIR BAG OFF indicator
lamp:
Ris lit : the front-passenger front air bag is
deactivated. It will then not be deployed in the
event of an accident.
Ris not lit : the front-passenger front air bag is
enabled. If, in the event of an accident, all
deployment criteria are met, the front-
passenger front air bag is deployed.
GWARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag is
disabled. It will not be deployed in the event of an accident and cannot perform its intended
protective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
Rthe classification of the person in the front-passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
Rthe front-passenger seat has been moved
back as far back as possible.
Rthe person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front air bag is correct.
GWARNING
If you secure a child in a child restraint system on the front-passenger seat and the
PASSENGER AIR BAG OFF indicator lamp is
off, the front-passenger front air bag can
deploy in the event of an accident. The child
could be struck by the air bag. This poses an
increased risk of injury or even fatal injury.
Make sure that the front-passenger front air
bag has been deactivated. The PASSENGER
AIR BAG OFF indicator lamp must be lit.
NEVER use a rearward-facing child restraint
on a seat protected by an ACTIVE FRONT AIR
BAG in front of it; DEATH or SERIOUS INJURY
to the child can occur.
Occupant safety53
Safety
Z