Tires
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
hNThe yellow tire pressure monitor warning lamp (pressure loss/malfunction) is lit.
The tire pressure monitor has detected a loss of pressure in at least one of the tires.
GWARNING
Underinflated tires pose the following risks:
RThe tires may burst, especially as the load and vehicle speed increase.
RThe tires may wear excessively and/or unevenly, which may greatly impair tire traction.
RThe handling as well as steering and braking characteristics may be severely
affected.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking maneuvers. Pay
attention to the traffic conditions while doing so.
XSecure the vehicle to prevent it from rolling away (Ypage 135).
XObserve the display messages.
XCheck the tires and, if necessary, change the wheel (Ypage 298).
XCheck the tire pressure.
You can check the tire pressure electronically on vehicles with steering wheel
buttons (
Ypage 286).
XIf necessary, correct the tire pressure.
hN The yellow tire pressure monitor (pressure loss/malfunction) warning lamp
flashes for approximately one minute and then remains lit.
The tire pressure monitor is malfunctioning.
GWARNING
The system may not be able to detect or signal low tire pressure as intended.
There is a risk of an accident.
XObserve the display messages.
XVisit a qualified specialist workshop.
230Indicator and warninglamps in the instrument cluster
On-board computer and displays
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Loading guidelines
Important safety notes
GWARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants. This also
applies to:
Rluggage or loads
Rseats which have been removed and are
being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of a braking maneuver or abrupt change
in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent
them slipping or tipping over. If you remove a
seat, store it preferably outside the vehicle.
GWARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking characteris-
tics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
Rbetween the axles
and
Ras low as possible, near the rear axle.
GWARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross vehi-
cle weight are exceeded, driving safety is
compromised. The handling as well as steer-
ing and braking characteristics may be signif-
icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is a risk of
an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants).
!If you are using a roof carrier, observe the
maximum roof load and maximum roof carrier
load.
RDo not stack luggage or loads higher than the
backrests.
RObjects to be transported should preferably
be stowed in the cargo compartment.
RWhen transporting luggage, always use the
cargo tie-down rings for securing loads and a
cargo net, if installed.
RUse cargo tie-down rings and fasteners which
are suitable for the weight and size of the
load.
When using suitable load securing aids and tie
downs, always follow the manufacturer's oper-
ating instructions, in particular the notes on dis-
card criteria contained therein.
Load securing aids or tie downs must not be
used if:
Ridentification marks are missing or illegible
Rthere are yarn breakages, damage to bearing seams or other signs of tearing
Rthere are signs of shearing, deformation,
pinching or other damage
Rthere is damage to clamping or connecting
elements
Load securing aids and tie downs in this condi-
tion are ready for discard and must be replaced.
If you use load securing aids or tie downs which are worn out, the load may not be sufficiently
secured and could cause damage to property.
244Loading guidelines
Transporting loads
Also observe the safety information in the load-
ing directions (Ypage 244).
XFill spaces between the load and the cargo
compartment walls or wheel housings (form-
locking). Use rigid load securing aids, such as
wedges, wooden fixings or padding.
XAttach secured and stabilized loads in all
directions to the cargo tie-down rings and the
guide rails in the rear.
Only use tie downs, such as lashing nets and
lashing straps, that have been tested in
accordance with current standards.
When securing a load, always use the closest cargo tie-down rings and pad sharp edges for
protection.
Cargo tie-down points (example: Cargo Van)
Fixed cargo tie-down points on the floor
:
Guide/load rails
;Cargo tie-down rings
If your vehicle is equipped with guide/loading
rails :in the floor, you can place lashing rods
directly in front of and behind the load. The lash-
ing rods directly absorb the potential shifting
forces.
Securing loads on the cargo compartment floor
by lashing them down is only recommended for lightweight loads. Place non-slip mats (anti-slip
mats) under the load to increase load security.
Lashing straps
Important safety notes
GWARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction, brak- ing maneuvers or an accident:
Rthe cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
Rthe load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads.
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act-
ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force absorption. Load the anchorages evenly.
Always observe the operating instructions or the
notes of the la shing strap ma
nufacturer for the
operation of the lashing strap.
Securing loads on the cargo compartment floor
by lashing them down is only recommended for
lightweight loads. Place non-slip mats (anti-slip
mats) under the load to increase load security.
Lashing straps247
Transporting loads
Z
Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before carrying out maintenance measures and
repairs, you must read the following documents
relating to maintenance measures and repairs:
Rrelevant sections of the technical documen-
tation such as the Operator's Manual and
workshop information
Rlegal stipulations such as work safety regula-
tions and accident prevention regulations
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use a vehicle jack instead of stands. The
jack is designed only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 31).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and frequency of maintenance work and
contains additional notes on the Limited War-
ranty. You will find information about service
products approved by Mercede s-Benz a
ndcapacities under "Service products and capaci-
ties" (
Ypage 306)
Maintenance services must be carried out in
accordance with the provisions and recommen- dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
Observe the information under "Mercedes-Benz
genuine parts" (
Ypage 33).
Service interval display
General notes
The service interval display informs you of the
next service due date. Information on the type of
service and service intervals can be found in the
Maintenance Booklet.
iThe service interval display does not provide
information about the engine oil level. The
service interval display should therefore not
be confused with the engine oil level display.
For example, the display shows one of the fol-
lowing service messages for a few seconds:
RService A in .. days
RService A Dueor Service A Due
RServ. A Exceed. by .. Days
Then either the remaining time or distance until
the next service due date is displayed. If the
service due date has been exceeded, the
elapsed time or distance traveled after the over-
due service date is shown. The letter in the dis-
play message indicates which service is due. A
stands for a minor service andBfor a major ser-
vice.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Commercial Van Center,
will reset the service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
The prescribed service interval is based on nor- mal vehicle use. Service work will need to be
performed more frequently than prescribed if
the vehicle is operated under more arduous con-
ditions or with higher loads. Such arduous con-
ditions include:
Rregular city driving with frequent intermediate
stops
Rdriving predominantly short distances
Maintenance259
Maintenance and care
Z
Rfrequent operation in mountainous terrain or
on poor road surfaces
Rleaving the engine idling for long periods on a
frequent basis
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for example,
replaced more frequently. Under more arduous
operating conditions, the tires must be checked more often. Further information can be obtained
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Commercial Van
Center.
Hiding service messages
Vehicles without steering wheel buttons
XPress the 3button on the instrument clus-
ter.
Vehicles with steering wheel buttons
XPress the aor% button on the steering
wheel.
Calling up the service due date
Vehicles without steering wheel buttons
The vehicle must be stationary. Use the buttons
in the instrument cluster.
XTurn the SmartKey to position 2in the ignition
lock.
XPress Èto select the service display.
The display shows a possible service mes-
sage.
Vehicles with steering wheel buttons
Using the steering wheel buttons
XTurn the SmartKey to position 2in the ignition
lock.
XPress =or; to select the Servicemenu.
XPress9or: to select the ASSYSTPLUSsubmenu and press ato confirm.
The display shows the service due date.
Battery
Important safety notes
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of
special tools. Therefore, always have work on the battery carried out at a qualified specialist
workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(
Ypage 64) and under "ESP®" (Ypage 65).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
tery are electro statically charged. Electrostatic
charging results, for example, from:
Rwearing synthetic clothing
Rfriction between clothing and the seat
Rdragging or pushing the battery across carpet
flooring or any other synthetic materials
Rrubbing the battery with cloths or towels.
260Battery
Maintenance and care
installed in the vehicle. The vehicle's elec-
tronics system may otherwise be damaged.
!Only charge the battery using the jump-
starting connection point.
A battery charger unit specially adapted for
Mercedes-Benz vehicles and tested and
approved by Mercedes-Benz is available as an
accessory. Only this device permits the charging
of the battery in its installed position. Contact an
authorized Mercedes-Benz Commercial Van
Center for information and availability. Read the
operating instructions for your charger before
charging the battery.
Recharge the battery more frequently if you use the vehicle mainly for short trips and/or drive at
low outside temperatures.
Only charge the installed battery with a battery
charger that has been tested and approved by
Mercedes-Benz, using the jump-start connec-
tion point in the engine compartment.
XConnect the battery charger to the positive
terminal and ground terminal in the same
order as when connecting the donor battery in
the jump-starting procedure (
Ypage 274).
iIf a battery is not installed and not in service,
you should charge it every three months. This
will counter self-discharging and prevent bat-
tery damage.
Care
!
Dirty battery clamps and battery surfaces
cause leak currents which lead to the batter-
ies discharging.
!Do not use cleaning agents containing fuel.
Cleaning agents containing fuel corrode the
battery housing.
!If dirt gets into the battery cell, battery self-
discharge will increase and the battery may
be damaged.
The following points on battery care must be
observed:
XRegularly check the battery terminals and the
fastening of the negative cable to the chassis
to ensure that they are firmly seated.
XAlways keep the battery terminals and battery
surfaces clean and dry.
XLightly grease the undersides of the battery
terminals with acid-resistant grease.
XOnly clean the battery casing with a commer-
cially available cleaning product.
Care
Notes on care
GWARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
Rslip and/or fall
Rdamage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
!Do not use the lower sliding door guide (car-
riage) as a step. Otherwise, you could damage
the paneling and/or the sliding door mecha-
nism.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
HEnvironmental note
Only clean your vehicle at specially designed
wash bays. Dispose of empty containers and
Care265
Maintenance and care
Z
Exterior
Cleaning the wheels
!Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts or the retainer springs for the
wheel-balancing weights.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
If you clean the wheels with a power washer,
observe the safety notes for the power washer
(
Ypage 266). You could otherwise damage the
tires.
Cleaning the wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XTurn the SmartKey to position 0in the ignition
lock or remove the SmartKey.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
XCarefully clean the wiper blades with a damp
cloth.
XFold back the wiper arms before switching on
the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic covers of the exterior light-
ing with a damp sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo, or
with cleaning cloths.
Cleaning the sensors
!Do not use dry, coarse or hard cloths and do
not scrub. You will otherwise scratch or dam-
age the sensors.
If you clean the sensors with a power washer
or steam cleaner, observe the information
provided by the manufacturer regarding the
distance to be maintained between the vehi-
cle and the nozzle of the power washer.
XClean drive system sensors :with water, car
shampoo and a soft cloth.
268Care
Maintenance and care
REnsure sufficient ventilation when clean-
ing.
RMake sure that the vehicle interior is com-
pletely dry after cleaning.
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
XSwitch off the display and let it cool down.
XClean the display surface with a commercially
available microfiber cloth and cleaner for
TFT/LCD displays.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-
ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use mild soapy water or care
products and cleaning agents recommended
and approved by Mercedes-Benz.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth.
XVehicles with leather upholstery: after
cleaning, use leather care agents that have
been recommended and approved by
Mercedes-Benz.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
XWipe the trim elements with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
!Do not use microfiber cloths to clean genu-
ine leather or artificial leather covers. If used
often, a microfiber cloth can damage the
cover.
!Clean:
Rartificial leather covers with a cloth mois-
tened with a solution containing 1 %deter-
gent, e.g. dish washing liquid.
Rcloth covers with a microfiber cloth mois-
tened with a solution containing 1 %deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving visi-
ble lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of dirt
and how long it has been there.
Rgenuine leather covers carefully with a
damp cloth, then wipe the covers down
with a dry cloth. Make sure that the leather does not become soaked. Otherwise, the
leather could become rough or cracked.
Only use leather care agents that have
been tested and approved by Mercedes-
270Care
Maintenance and care