2018 MERCEDES-BENZ GLS SUV towing

iJumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 385).
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
!Observe the following points when towing
with a tow rope:
RSecure the tow rope on the same side on
both vehicles.
RMake sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white c
loth
(11.8 x 11.8 in). This will make other road
users aware that a vehicle is being towed.
ROnly secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
RObserve the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
RDo not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
!When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as
possible and not at an acute angle. Excessive
tractive power could damage the vehicles.
When towing, it is preferable to use a rigid tow-
ing bar as opposed to a tow rope. A rigid towing bar helps to keep the tractive power low.
!When towing away vehicles with KEYLESS-
GO, use the key instead of the Start/Stop
button. The automatic transmission may oth-
erwise shift to position jwhen you open the
driver's or front-passenger door, which could
damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
Towing and tow-starting349
Breakdown assistance
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!Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other-
wise be damaged.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position i when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position i
Disarm the automatic locking feature before the
vehicle is towed (
Ypage 244). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the front and
rear behind covers :;.
XRemove the towing eye from the vehicle tool
kit (Ypage 339).
XTo open the cover at the front: press the
mark on cover :inwards in the direction of
the arrow.
XTo open the cover at the rear: insert a flat,
blunt object into the cutout and lever
cover ;out of the bumper.
XTake cover :or; off the opening.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XPosition cover :or; in the bumper and
press the cover on until it engages.
XPlace the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground
The automatic transmission shifts to position
j automatically when you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock.
In order to ensure that the automatic transmis-
sion stays in position iwhen towing away the
vehicle, you must observe the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
i.
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 117).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
350Towing and tow-starting
Breakdown assistance

the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
XTurn the SmartKey to position 2in the igni-
tion lock.
XShift the automatic transmission to position
i.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to position
j.
XTurn the SmartKey to position uin the igni-
tion lock and remove it.
XSecure the vehicle.
Securing the vehicle
!After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the
transport platform.
XSecure all four wheels after loading the vehi-
cle.
Vehicles with ADS PLUS (Adaptive
Damping System PLUS)
Important safety notes
GWARNING
The weaker damping forces of the vehicle to
be transported can cause the vehicle/trailer
combination to swing.
As a result, when transporting vehicles with
Adaptive Damping System PLUS, the vehicle/
trailer combination may start to skid. Conse-
quently, you could lose control of the vehicle.
There is a risk of accident and injury.
When transporting, make sure that:
Rthe vehicle is has been loaded onto the
transporter correctly
Rthe vehicle is secured at all four wheels with
suitable tensioning straps
Ryou do not exceed the maximum permissi-
ble speed of 35 mph (60 km/h)
Securing the vehicle
!After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the
transport platform.
XSecure all four wheels after loading the vehi-
cle.
Information on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Towing and tow-starting351
Breakdown assistance
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able cargo and luggage load capacity is
650 lbs (1400 - 750 (5 x 150) = 650 lbs).
XStep 5:Determine the combined weight of
luggage and cargo being loaded on the vehi- cle. That weight may not safely exceed the
available cargo and luggage load capacity cal-
culated in step 4.
Example: steps 1 to 3
The following table shows examples on how to calculate total and cargo load capacities with varying
seating configurations and number and size of occupants. The following examples use a load limit of
1500 lbs (680 kg).
This is for illustration purposes only. Make sure you are using the actual load
limit for your vehicle stated on your vehicle's Tire and Loading Information placard (
Ypage 364).
The greater the combined weight of the occupants, the lower the maximum luggage load.
Additional information when towing a trailer (
Ypage 225).
Step 1
Example 1Example 2Example 3
Combined maximum
weight of occupants
and cargo (data from
the Tire and Loading
Information placard)1500 lbs (680 kg)1500 lbs (680 kg)1500 lbs (680 kg)
Step 2
Example 1Example 2Example 3
Number of people in
the vehicle (driver and
occupants)531
Distribution of the
occupantsFront: 2
Rear: 3Front: 1
Rear: 2Front: 1
Weight of the occu-
pantsOccupant 1: 150 lbs
(68 kg)
Occupant 2: 180 lbs
(82 kg)
Occupant 3: 160 lbs
(73 kg)
Occupant 4: 140 lbs
(63 kg)
Occupant 5: 120 lbs
(54 kg)Occupant 1: 200 lbs
(91 kg)
Occupant 2: 190 lbs
(86 kg)
Occupant 3: 150 lbs
(68 kg)Occupant 1: 150 lbs
(68 kg)
Gross weight of all
occupants750 lbs (340 kg)540 lbs (245 kg)150 lbs (68 kg)
366Loading the vehicle
Wheels and tires

Removing/stowing the emergency
spare wheel
Vehicles with a "Minispare" emergency
spare wheel under the cargo compart-
ment floor
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 375).
Example image: vehicle without a lockable
cargo compartment floor.
Removing the emergency spare wheel
XLift the cargo compartment floor upwards
(Ypage 307).
XVehicles with a lockable cargo compart-
ment floor: remove the stowage tray.
XRelease the Velcro fastener (Ypage 339).
XTake out the jack.
XTurn emergency spare wheel retainer :
counter-clockwise and remove it.
XRemove stowage well ;.
XRemove "Minispare" emergency spare wheel
=.
Vehicles with a "Minispare" emergency
spare wheel in the emergency spare
wheel bag
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 375).
On vehicles with a Bang & Olufsen sound sys-
tem, the "Minispare" emergency spare wheel is
packed in an emergency spare wheel bag. The
emergency spare wheel bag is secured to the
cargo tie-down rings in the cargo compartment.
Removing the emergency spare wheel
XDetach fastening straps ;.
XUnhook retaining spring hooks :and =of
fastening straps ;from the cargo tie-down
rings.
XRemove the emergency spare wheel bag with
the "Minispare" emergency spare wheel.
XOpen the emergency spare wheel bag and
remove the "Minispare" emergency spare
wheel.
Stowing the emergency spare wheel
XPlace the "Minispare" emergency spare wheel
into the emergency spare wheel bag and
close the emergency spare wheel bag.
XPlace the emergency spare wheel bag with
the "Minispare" emergency spare wheel into
the cargo compartment with the carrying
strap at the back.
XHook retaining spring hooks :and =of
fastening straps ;into the cargo tie-down
rings.
XTighten fastening straps ;.
Mercedes-AMG vehicles with a collaps-
ible spare wheel under the cargo com-
partment floor
!Only place the collapsible spare wheel in the
vehicle when it is dry. Otherwise, moisture
may get into the vehicle.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 375).
The collapsible spare wheel can be found in the
stowage well under the cargo compartment
floor.
Emergency spare wheel381
Wheels and tires
Z