2018 MERCEDES-BENZ GLS SUV phone

XTo enter a phone number from the phone
book: select theÆsymbol.
The contacts from the address book which
have a phone number are displayed.
XSearch for and select an entry (Ypage 99).
The number is copied to the recipient line.
Entering text and sending text messages
XTo select an input line for text: select 5in the
character bar.
XEnter characters.
The multimedia system contains templates
which you can use to compile your messages
(
Ypage 116).
XTo send the text message: select OK.
Answering a text message
Observe the requirements for the message func-
tion (Ypage 111).
XDisplay the message (Ypage 113).
XPress the controller.
XTo selectReply: turn and press the controller.
The text message input menu is displayed.
The addressee's details are automatically fil-
led in using the details in the original mes-
sage.
Writing e-mails
Writing a new e-mail
Observe the requirements for the message func-
tion (Ypage 111).
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select New: turn and press the controller.
XTo selectE-Mail: turn and press the control-
ler.
The e-mail input menu appears. The To:
input
line is selected.
Entering a recipient
XEnter characters using the controller or the
number keypad (Ypage 28).
or
XTo insert an e-mail address from the address
book: select the Æsymbol.
The contacts from the address book which
have an e-mail address are displayed.
XSearch for and select an entry (Ypage 99).
The e-mail address is copied to the addressee
line.
Entering the subject
XTo select the Subject:input line: select 5in
the character bar.
XEnter characters.
Entering text and sending e-mails
XTo select an input line for text: select 5in the
character bar.
XEnter characters.
The multimedia system contains templates
which you can use to compile your messages
(
Ypage 116).
XTo send the e-mail: select OK.
Answering an e-mail
Observe the requirements for the message func-
tion (Ypage 111).
XDisplay the message (Ypage 113).
XTo call up a menu: press the controller.
XTo selectReply: turn and press the controller.
The e-mail input menu appears. The addres-
see's details are automatically filled in using
the details in the original message.
When replying to an e-mail, you can also select
Reply to All
instead of Reply. In this case,
the reply is sent not just to the sender but to all
those who received the original message.
Messages (text messages and e-mails)115
Telephone
Z

Forwarding an e-mail
Observeth erequirements for th emessage func-
tion (Ypage 111).
XDisplay th emessage (Ypage 113).
XTo call up amenu: press th econtroller.
XTo select Forward:tur nand press th econ-
troller .
The input men uappears. The subject lin eis
automatically filled in wit hth esam edetails as
those in th eoriginal message .
Text templates
Using text templates
XSelec tth einput lin efor atext message
(Ypage 114) or e-mail (Ypage 115).
XTo select text templates :in th echaracte r
bar: tur nand press th econtroller.
The text template sare displayed.
XTo select and insert atext template: tur nand
press th econtroller.
The text template is inserted int oth etext
message or e-mail.
Editing text templates
:Displays text templates
XSelec tth einput lin efor atext message
(Ypage 114) or e-mail (Ypage 115).
XTo select text templates :in th echaracte r
bar: tur nand press th econtroller.
The text templates are displayed.
XTo highligh tth etext templat eto be edited:
tur nth econtroller.
XTo select G:slide9 thecontroller.
XTo select Edit:tur nand press th econtroller.
The text templat eis displayed in an input line.
XEnte rcharacters usin gth econtroller or th e
number keypad (Ypage 28).
XTo adopt changes to th etext template, select
¬: turnand press th econtroller.
XSelec tYes.
The text templat ehas been changed.
Calling a text message sender
XDisplay th emessage (Ypage 113).
XTo call up amenu: press th econtroller.
XTo select CallSender:tur nand press th e
controller.
The call is made .
Using a phone number in the text
Numbersin text message sthat are highlighte d
can be used.
XTo highligh tand select ausable phon enum -
ber while th emessage is displayed: tur nand
press th econtroller.
XTo select Use:tur nand press th econtroller.
XTo select Call:tur nand press th econtroller.
The call is made .
iIt is possible that ahighlighte dnumerical
sequenc emay no tcontain atelephon enum -
ber .
Storing sender as a new contact
Storing the sender of a text message
XTo call up th emen uwhen atext message is
displayed: press th econtroller.
XTo select SaveNumber:tur nand press th e
controller.
116Messages (text messages and e-mails)
Telephone

XSelectNew Entry.
or
XSelect Add to Contact.
XSelect a number category, e.g. Home.
XSelect a telephone category, e.g. MobilePhone.
XSelectContinue.
The input line for the name of the new contact
is displayed. The input line for the telephone
number is filled in automatically.
XEnter characters using the controller
(Ypage 28) or the number keypad.
XTo finish the entry: select OK.
The new contact has been created.
Saving the sender of an e-mail
XTo call up the menu when an e-mail is dis-
played: press the controller.
XTo select SaveSender'sE-MailAddress:
turn and press the controller.
The input line for the name of the new contact
is displayed. The input line for the e-mail
address is filled in automatically.
XEnter characters using the controller or the
number keypad (Ypage 28).
XTo finish the entry: select OK.
The new contact has been created.
Deleting messages
XCall up the message folder (Ypage 113).
XTo select the message: turn and press the
controller.
XTo select G: slide 9the controller.
XTo select Delete: turn and press the control-
ler.
XTo select Yes: turn and press the controller.
The message is deleted from the multimedia
system and the mobile phone.
iThis delete function is not supported by all
mobile phones. The Delete failed.mes-
sage then appears.
Dictation function
Requirements
To use the dictation function, the connected
mobile phone must support the MAP Bluetooth®
profile. When connecting the mobile phone, you
may have to accept the prompt for the MAP
Bluetooth
®profile.
With some mobile phones, some settings still
have to be made after connecting to the multi-
media system (see the manufacturer's operat-
ing instructions).
An e-mail account must be set up on the mobile
phone for the e-mail function (see the manufac- turer’s operating instructions).
To read and write e-mails in the multimedia sys-
tem, the e-mail account first needs to be con-
figured (
Ypage 112).
Some mobile phones with the MAP Bluetooth®
profile:
Rdo not support the deleting or editing of text
messages
Rdo not support the drafts folder for text mes-
sages
Rdo not support the sending of text messages
Rdo not support the e-mail function
Rdo not send messages when in a locked sta-
tus
iThe availability of the dictation function is
country-dependent.
Calling up text messages or e-mails in
the message menu
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select New: turn and press the controller.
XTo selectText MessageorE-Mail: turn and
press the controller.
The input menu for the message is displayed.
Dictation function117
Telephone
Z

Calling up and using the dictation
function
XSelect theomicrophone.
The app for the dictation function is loaded.
If there was no prior Internet connection, a
connection is now established.
XTo start the dictation function: press the
controller.
XSay your message.
The dictation ends automatically after you
have finished speaking.
After the spoken message has been pro-
cessed, it is shown as text on the display.
XTo select words: turn and press the control-
ler.
XIn the correction menu, you can:
Radjust capitalization of words (if supported
by the character set)
Radd words
Rdelete words
Rreplace the dictated message with a new
one
XTo exit the menu: selectDone.
Send message
The dictated text is displayed in the message
input window.
XEnter the telephone number or e-mail address
into the addressee line.
XTo send the message: select OK.
Apple CarPlay™
Introduction
iPhone®functions can be used via the multime-
dia system using Apple CarPlay™. Apple Car-
Play™ can be operated using the controller or
Siri
®voice-operated control system. Whether
selected buttons are supported in the vehicle
depends on the iOS version of the mobile phone
and the apps available. You will find an overview
of the multimedia system's control panel and
available buttons here (
Ypage 18).
To activate voice-operated control, press and
hold the óbutton on the multifunction steer-
ing wheel (
Ypage 98). Apple CarPlay™ is only available for Apple
®mobile phones (see the
manufacturer's operating instructions). The
availability of Apple CarPlay™ may vary by coun-
try and depending on vehicle equipment.
During Apple CarPlay™ use, various multimedia system functions, such as navigation, are not
available.
The provider is responsible for its application
and related services and content.
Requirements
RApple CarPlay™ is available from the iPhone®
5. Mercedes-Benz recommends that you use
the latest operating system on the iPhone®.
RYou require a connector cable for the
iPhone®.
RThe full range of functions for Apple CarPlay™is only possible when the Apple CarPlay™-
capable mobile phone is connected to the
Internet.
Connecting the iPhone®with the mul-
timedia system
In order to be able to use Apple CarPlay™, a
connection must be established between the
iPhone
®and the multimedia system.
XConnect the iPhone®via a connection cable
to the USB port ç.
The first time you connect an Apple CarPlay™-
capable mobile phone to the multimedia sys-
tem or switch between Apple CarPlay™-capa-
ble mobile phones, a prompt appears asking
whether you want future activation to be auto-
matic or manual.
Activating Apple CarPlay™
Automatic activation
XTo select Auto: press the controller.
Apple CarPlay™ will start automatically each
time a connection has been established
between the iPhone
®and the multimedia sys-
tem.
Manual activation
118Apple CarPlay™
Telephone

XTo call up the telephone menu: press the
%button.
XTo show the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XSelect Apple CarPlay.
Apple CarPlay™ starts.
iDepending on the operating status, not all of
the steps may be necessary. A message to
start Apple CarPlay™ appears on the display.
Confirm this.
Changing the activation type
When the mobile phone is disconnected from
the multimedia system, the activation mode can
be changed.
XTo call up the telephone menu: press the
% button.
XTo display the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XSelect Apple CarPlay.
XTo show the menu bar: slide 6the control-
ler.
XTo select Options: turn and press the con-
troller.
XDeactivate ªor activate OStart AppleCarPlay Automatically.
Canceling Apple CarPlay™
Mercedes-Benz recommends that you only can-
cel Apple CarPlay™ when your vehicle is sta-
tionary.
XRemove the connection cable from the USB
port ç.
The No Apple CarPlay Device Connec‐
ted Please ensure that your deviceisconnectedtothecorrectUSBport.message appears.
Transmitted vehicle data
When using Apple CarPlay™, specific vehicle
data are transmitted to the mobile phone. This
makes it possible to use selected mobile phone services efficiently. The mobile phone does not
have active access to vehicle data.
The following system information is transmitted:
RVehicle model
RVehicle model year
RMultimedia system software version
These data are transmitted in order to optimize
communication between the vehicle and mobile
phone.
A random vehicle code is generated for this pur-
pose and in order to assign multiple vehicles to the mobile phone.
This code is not related to the vehicle identifi-
cation number (VIN) and is deleted if the multi-
media system is reset (
Ypage 42).
The following driving status data is transmitted:
RGear position engaged
RDifference between parked, stationary,
coasting and driving
RInstrument cluster day/night mode
These data are transmitted in order to adapt the
content displayed to the driving situation.
The following position data is transmitted:
RGPS coordinates
RSpeed
RCompass direction
RAcceleration direction
RGyroscopic effects
These data are transmitted only when naviga-
tion is active in order to improve navigation (e.g.
when driving through a tunnel).
If you do not wish to have your vehicle data
transmitted, you can deactivate automatic start-
ing of Apple CarPlay™ (
Ypage 119) and briefly
terminate the mobile phone's USB connection
to the vehicle.
Android Auto™
Introduction
Functions on mobile phones with the Android™
operating system can be used with Android
Auto™:
RAndroid Auto™-capable apps from the mobile
phone are shown in the multimedia system.
RAudio content from the mobile phone is
played back in the multimedia system.
Android Auto™119
Telephone
Z

Only one mobile phone at a time can be con-
nected to the multimedia system via Android
Auto™.
Various multimedia system functions such as
the navigation system are not available while
using Android Auto™.
The availability of Android Auto™ and Android
Auto™ apps may vary from country to country
and depending on the equipment in the vehicle.
The provider is responsible for its application
and related services and content.
Connecting a mobile phone via
Android Auto™
Requirements:
RFor safety reasons, the first time Android
Auto™ is activated on the multimedia system,
the vehicle must be stationary.
RThe mobile phone supports Android Auto™
from Android™ 5.0.
RThe Android Auto™ app is installed on the
mobile phone.
RIn order to use the telephone functions, a
mobile phone needs to be connected with the
multimedia system via Bluetooth
®.
RThe full range of functions for Android Auto™
is only possible with an Internet connection.
RThe mobile phone is connected to the USB
portç on the multimedia system via a USB
cable.
The multimedia system automatically estab-
lishes a connection to the mobile phone via
Bluetooth
®. If this is unsuccessful, an error mes-
sage will appear. In this case, you should con-
nect the mobile phone manually via Bluetooth
®
(Ypage 90).
Starting Android Auto™
Multimedia system
XTo call up the telephone menu: press the
% button.
XTo show the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XTo select Android Auto: turn and press the
controller.
You see a message informing you that no
Android Auto™ device is connected. Mobile phone
XConnect the mobile phone to the USB port
ç
in the center console.
When activated manually a message appears
on the display of the multimedia system when
Android Auto™ is started.
XTo confirm the message: press the controller.
The Android Auto™ app is shown in the mul-
timedia system display.
Setting up automatic connection
XTo call up the telephone menu: press the
% button.
XTo display the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XTo select Android Auto: turn and press the
controller.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Options: turn and press the con-
troller.
XTo select Start Android Auto Automati‐cally: turn and press the controller.
XAllow automatic connection O.
Android Auto™ starts automatically as soon
as the mobile phone is connected to the USB
port ç of the multimedia system.
Changing the sound settings
If Android Auto™ is active, you can change the
sound settings in the radio menu.
XTo call up the radio menu: press the $
button.
XTo show the main function bar: slide 5the
controller.
XTo select Radio: turn and press the controller.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select à: turn and press the controller.
Change the sound settings.
Activating voice control
If Android Auto™ is active, you can start the
mobile phone's voice control system.
120Android Auto™
Telephone

XPress and hold the?button on the multi-
function steering wheel.
Depending on the mobile phone a tone
sounds.
Ending Android Auto™
Mercedes-Benz recommends that you cancel
Android Auto™ only when the vehicle is station-
ary.
XTerminate the USB connection between the
mobile phone and the multimedia system.
The No
AndroidAutoDeviceConnectedPlease ensure that your device isconnected to the correct USB port.message appears in the multifunction display
Transmitted vehicle data
When using Android Auto™, specific vehicle
data are transmitted to the mobile phone. This
makes it possible to use selected mobile phone
services efficiently. The mobile phone does not
have active access to vehicle data.
The following system information is transmitted:
RVehicle model
RVehicle model year
RMultimedia system software version
These data are transmitted in order to optimize
communication between the vehicle and mobile
phone.
A random vehicle code is generated for this pur-
pose and in order to assign multiple vehicles to
the mobile phone.
This code is not related to the vehicle identifi-
cation number (VIN) and is deleted if the multi-
media system is reset (
Ypage 42).
The following driving status data is transmitted:
RGear position engaged
RDifference between parked, stationary,
coasting and driving
RInstrument cluster day/night mode
These data are transmitted in order to adapt the
content displayed to the driving situation.
The following position data is transmitted:
RGPS coordinates
RSpeed
RCompass direction
RAcceleration direction
RGyroscopic effects
These data are transmitted only when naviga-
tion is active in order to improve navigation (e.g.
when driving through a tunnel).
If you do not wish to have your vehicle data
transmitted, you can deactivate automatic start-
ing of Android Auto™ (
Ypage 120) and briefly
terminate the mobile phone's USB connection
to the vehicle.
Android Auto™121
Telephone
Z

Your multimediasyste mequipment
These operatin ginstruction sdescribe all th e
standar dan doptional equipment of your multi-
media system, as available at th etime of going
to press. Country-specifi cdifference sare pos -
sible. Bear in min dthat your vehicle may no t
feature all function sdescribed here. Thi salso
applies to safety-relevan tsystems an dfunc-
tions.
Read th einformation on qualifie dspecialis t
workshop sin th evehicle Operator's Manual.
Important safet ynotes
GWARNING
If you operat einformation systems an dcom-
munication equipment integrated in th evehi-
cl e whil edriving, you will be distracted from
traffic conditions. You could also los econtro l
of th evehicle. There is aris kof an accident.
Only operat eth eequipment when th etraffic
situation permits. If you are no tsur ethat this
is possible, par kth evehicle payin gattention
to traffic condition san doperat eth eequip-
men twhen th evehicle is stationary.
You mus tobserv eth elegal requirements fo rth e
country in whic hyou are drivin gwhen operatin g
th esystem.
General notes
Connection difficulties whil eth evehi-
cle is in motion
The connection may be los tif:
Rth emobile phone networ kcoverage is insuf -
ficien t
Rthevehicle has moved into amobile phone
cell wit hno free channels
Rth eSI M car dused is no tcompatible wit hth e
networ kavailable
Function restrictions (Canada)
You will no tbe able to use th eMercedes-Ben z
Apps an dInternet connection ,or will no longer
be able to use them, or may hav eto wait befor e
usin gthem, in th efollowin gsituations:
Rif your mobile phone is switched of f
Rif your mobile phone has notbee nenable dfo r
Internet access
Rif th eBluetoot h®function is switched of fon
th emultimedia syste mandth edesire d
mobile phone is suppose dto be connecte d
via Bluetoot h
®
Rif theBluetoot h®function is switched of fon
th emobile phone an dth ephone is suppose d
to be connecte dvia Bluetoot h
®
Rif either themobile phone networ kor th e
mobile phone doe sno tallo wsimultaneous
use of aphone an dan Internet connection
Rif th emobile phone has no tbee nenable dfo r
Internet access via Bluetoot h®
The driver is notpermitte dto cal lup websites
whil edrivin gan duse of th eMercedes-Ben z
Apps is restricted.
iIt is possible that you may no tbe able to
receiv ecalls when an Internet connection is
active .Thi sdepends on th emobile phone an d
th emobile phone networ kused .
Conditions for access
USA: to use Mercedes-Ben zApps an dInternet
access ,mbrace mus tbe activated an dopera-
tional. Furthermore, mbrace mus tbe activated
fo rMercedes-Ben zApps an dInternet access .
Tak enote of th econnection priorities .An emer-
gency cal lhas th ehighes tpriority. Whe n aser-
vic ecall, e.g. abreakdown servic ecal lor th eMB
Info Call, is active ,an emergency cal lcan still be
initiated. Aservic ecall, on th eother hand, has
priorit yover acurren tInternet connection .
Therefore, you canno testablis han Internet con-
nection durin g aservic ecall.
Canada: amobile phone mus tbe connecte dvia
Bluetoot h
®(Ypage 90) wit hth emultimedia sys -
tem. Furthermore, you need avalid mobile ser -
vic econtrac twit h a dat aoption ,whic his used to
calculat eth eassociated connection costs.
122Conditions for access
Online and Internet functions