2018 MERCEDES-BENZ GLS navigation

Operating system
Overview
General notes
! Do not use the space in front of the display
for storage. Objects placed here could dam-
age the display or impair its function. Avoid
any direct contact with the display surface.
Pressure on the display surface may result in
impairments to the display, which could be
irreversible.
Wearing polarized sunglasses may impair your
ability to read the display.
The display has an automatic temperature-con-
trolled switch-off feature. The brightness is
automatically reduced if the temperature is too
high. The display may temporarily switch off
completely.
Cleaning instructions
! Do not touch the display. The display has a
very sensitive high-gloss surface; there is a
risk of scratching. If you have to clean the
screen, however, use a mild cleaning agent
and a soft, lint-free cloth.
The display must be switched off and have
cooled down before you start cleaning. Do not
apply pressure to the display surface when
cleaning it, as this could cause irreversible dam-
age to the display.
Switching the multimedia system
on/off X
Press the C control knob.
Adjusting the volume X
Turn the C control knob.
The volume is adjusted: R
for the currently selected media source R
during traffic or navigation announcements R
in hands-free mode during an active call
Switching the sound on or off X
Press the c button on the control panel.
If the audio output is switched off, the status
line will show the c symbol. If you switch the media source or set the volume, the sound
is automatically switched on.
i Navigation announcements will be heard
even if the sound is muted.
Functions The multimedia system has the following func-
tions: R
Radio mode R
Media mode with media search R
Sound systems R
Navigation system
COMAND: navigation via the hard drive
Audio 20: navigation via SD card R
Communication functions R
SIRIUS Weather (COMAND) R
Vehicle functions with system settings R
Favorites functions
Controller The controller in the center console lets you: R
select menu items on the display R
enter characters R
select a destination on the map R
save entries
The controller can be: R
turned 3 R
slid left or right 1 R
slid forwards or back 4R
slid diagonally 2 R
pressed briefly or pressed and held 7
Back button You can use the 8 button to exit a menu or to
call up the main menu of the current operating
mode. X
To exit the menu: briefly press the 8
button.
The multimedia system changes to the next
higher menu level in the current operating
mode. X
To call up the main menu: press the 8
button for longer than two seconds.
The multimedia system changes to the main
menu of the current operating mode.Operating system 293
Multimedia system Z

Favorites button You can assign predefine d function s usin g th e
} favorite s butto n and call them up by press-
ing th e butto n ( Y
page 294).
Favorites
Calling up and exiting favorites X
To call up : press th e } butto n on th e con-
troller .X
Selec t a favorite , e.g. Vehicl e .
The favorite s are displayed.X
To exit : press th e } butto n again .
Adding favorites Adding predefined favorites X
Press th e } button.X
COMAND: slide 6 th e controller.X
Audio 20: slide 5 or 6 th e controller.
The men u bar is displayed.X
Selec t Reassign .
The categories are displayed. X
Selec t a category.
The favorite s are displayed.X
Selec t a favorite .X
COMAND: to add th e favorite to th e desired
position , tur n and press th e controller.
If a favorite has already been added at this
position , it will be overwritten.X
Audio 20: to add th e favorite to th e desired
position , turn, slide 5 or 6 and press th e
controller.
If a favorite has already been added at this
position , it will be overwritten.
Adding your own favorites
You can add climat e control as a favorite , for
example. X
Selec t Vehicl e { V ehicle Settings .X
Press and hold th e } butto n until th e
favorite s are displayed.X
Ad d a favorite to th e desired position .
If a favorite has already been added at this
position , it will be overwritten. Navigation mode
Important safety notes
G WARNIN G
If you operate information systems and com-
munication equipmen t integrate d in th e vehi-
cle when driving , you may be distracte d from
th e traffic situation . You could also lose con-
trol of th e vehicle. Ther e is a ris k of an acci-
dent.
Only operate this equipmen t when th e traffic
situation permits. If you are no t sure that this
is possible , park th e vehicl e payin g attention
to traffic condition s and operate th e equip-
men t when th e vehicl e is stationary.
You must observ e th e legal requirements for th e
country in whic h you are currentl y driving when
operating th e navigation system.
General notes Amon g other things, correct functioning of th e
navigation system depend s on GPS reception . In
certai n situations, GPS reception may be
impaired , there may be interferenc e or there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped wit h Garmin ®
MA P PILOT
(see th e manufacturer' s operating instructions).
The Garmin ®
MA P PILOT operating instruction s
are store d on th e SD car d as a PD F file . The SD
car d box contains a quic k guide .
The followin g description s apply to navigation
wit h COMAND . Further information can be
foun d in th e Digital Operator's Manual.
Selecting a route type and route options Multimedia system: X
Selec t Nav i { N avigation .
The map shows th e vehicle's curren t position .X
Slide 6 th e controller. X
Selec t Option s { R out e Settings .
Notes for rout e types: R
Eco Route R
Dynami c Traffi c Route294
Operating system
Multimedia system

Traffic reports on the route for the route guid-
ance are taken into account (not available in
all countries). R
Dynamic TRF. Route After Request
You can decide whether or not current traffic
reports should be included in the route cal-
culation (not available in all countries). R
Calculate Alternative Routes
Different routes are being calculated. In order
to do so, instead of Start , select the menu
item Continue .X
To avoid/use route options: select Avoid
Options .X
Select a route option.
Notes for route options: R
Use Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll). R
Number of Occupants in the Vehicle:
(only available in the USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address Multimedia system: X
Select Navi { Navigation .
The map shows the vehicle's current position. X
Slide 6 the controller.X
Select Destination { Address Entry .
Enter an address, e.g. as follows: R
city or ZIP code, street, house number R
state/province, city or ZIP code R
city or ZIP code, center R
street, city or ZIP code, intersection X
Select City .
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out. X
Enter the city.
The C symbol: the location is contained on
the digital map multiple times. X
To switch to the list: slide 5 the control-
ler. X
Select the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location,
the corresponding digits are displayed with an
X . X
Enter the street and house number.
The address is in the menu.
Further options for destination entry: R
search for a keyword
The keyword search finds destinations using
fragments of words. R
select the last destination R
select a contact R
select a POI
You can search for a POI by location, name or
telephone number. R
select destination on the map R
enter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions. R
select destinations from Mercedes-Benz
Apps R
select geo-coordinates
Calculating the route Prerequisite: the address has been entered and
is in the menu. X
Select Start or Continue .
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish
to end the current route guidance. X
Select Cancel Active Route Guidance or
Set as Intermediate Destination .
Cancel Active Route Guidance cancels
the current route guidance and starts route
calculation to the new destination.
Set as Intermediate Destination adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list.Operating system 295
Multimedia system Z

lished between the Customer Assistance Center
and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency. R
If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle. R
If the relevant mobile phone network is not
available, no emergency call can be initiated.
The indicator lamp in the SOS button flashes
continuously.
No voice connection can be established to the
Mercedes-Benz Customer Assistance Center.
The Call Failed message appears on the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover C briefly to open.X
Press and hold the SOS button for at least one
second D .
The indicator lamp in SOS button D flashes
until the emergency call is concluded. X
Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button D , you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means. Breakdown assistance button X
To call: press Roadside Assistance but-
ton C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
Current location of the vehicle R
Vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 319).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.316
Features
Stowage and features

You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if: R
the R indicator lamp for the Roadside
Assistance call button is flashing continu-
ously. R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed message appears in the mul-
tifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding multimedia system
button for ending a phone call.
Info call button
X
To call: press Info call button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button C
flashes while the connection is being made.
The Connecting Call message appears in
the multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
Current location of the vehicle R
Vehicle identification number The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at
http://www.mbusa.com .
The system was unable to initiate an Info call if: R
the indicator lamp in the

The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations in COMAND Downloading destinations Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No the address can be stored in
the address book.
The destination download function is available
if: R
the vehicle is equipped with a navigation sys-
tem. R
the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section. Search and Send General notes To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a service for entering desti-
nations in the navigation system. A destination
address which is found on Google Maps ®
can be
transferred via mbrace directly to your vehicle's
navigation system.
Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter a destination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select "Send to vehicle" and then
"Mercedes-Benz", the destination address
will be sent to your vehicle. X
When the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address X
Turn the SmartKey to position H in the igni-
tion lock ( Y
page 140).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.318
Features
Stowage and features

existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data need to be transferred during an
Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
The Roadside Assistance Connected mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request for Vehi‐
cle Diagnostics Received Start vehi‐
cle diagnostics? message appears in the
display. X
Press the Yes button to confirm the message.X
If the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to key position H in the ignition
lock ( Y
page 140).X
If the Please follow the instructions
received by phone and move your vehi‐
cle to a safe position. message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Active message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone. Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com .
Information on the data stored in the vehicle
( Y
page 32).
Information on Roadside Assistance
( Y
page 29).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent either by a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com .
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the Do you want to
start route guidance? Destination
Received destination has been saved
in "Previous destinations". message on
the multimedia system display.
The route is saved. X
To start route guidance: select Yes .
An overview of the route is shown in the dis-
play.
If you select No , the saved route can be called
up later in the navigation menu. X
Select Start .
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If the vehicle exceeds the set speed, a message
is sent to the Customer Assistance Center. The
Customer Assistance Center then forwards this
information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.320
Features
Stowage and features

the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery regularly checked at a
qualified specialist workshop.
For more information, please contact a quali-
fied specialist workshop.
! Always have work on batteries carried out at
a qualified specialist workshop.
Should it, in exceptional circumstances, be
absolutely necessary to disconnect the 12-
volt battery yourself, please observe the fol-
lowing: R
Secure the vehicle to prevent it from rolling
away. R
Switch off the ignition. R
Disconnect the negative terminal first and
then the positive terminal.
The transmission is locked in position ]
after disconnecting the battery.
After the work has been done, install the bat-
tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid contact
with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard. Rinse any acid spills immediately
with clear water. Contact a physician
if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. However, you can
also charge the battery with a charger recom-
mended by Mercedes-Benz. Contact a qualified
specialist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrica l consumers.
T he vehicle will then use very little energy, thus
conserving battery power.
If the power supply has been interrupted, e.g. if
you reconnect the battery, you will have to: R
set the clock; see the Digital Operator's Man-
ual
On vehicles with a multimedia system and
navigation system, the clock is set automati-
cally. R
reset the function for folding the exterior mir-
rors in/out automatically, by folding the mir-
rors out once ( Y
page 111)Battery (vehicle) 345
Breakdown assistance Z