Problems with the windshield wipers
ProblemPossible causes/consequences andMSolutions
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated.
XFor safety reasons, you should remove the SmartKey from the igni-
tion lock.
or
XSwitch off the engine using the Start/Stop button and open the
driver's door.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
Windshield wipers121
Lights and windshield wipers
Z
Overview of climate control systems
General notes
Observe the settings recommended on the fol-
lowing pages. The windows could otherwise fog
up.
To prevent the windows from fogging up:
Rswitch off climate control only briefly
Rswitch on air-recirculation mode only briefly
Rswitch on the cooling with air dehumidifica-
tion function
Rswitch on the defrost windshield function
briefly, if required
Climate control regulates the temperature and
the humidity in the vehicle interior and filters
undesirable substances out of the air.
The "Cooling with air dehumidification" function
is only available when the engine is running.
Optimum climate control is only achieved with
the side windows and roof closed.
The residual heat function can only be activated
or deactivated with the ignition switched off
(
Ypage 131).
iVentilate the vehicle for a brief period during
warm weather, e.g. using the convenience
opening feature (
Ypage 89). This will speed
up the cooling process and the desired inte-
rior temperature will be reached more
quickly. If you start the engine using your smartphone,
the last selected climate control setting is reac-
tivated (
Ypage 137).
iThe integrated filter filters out most parti-
cles of dust and soot and completely filters
out pollen. It also reduces gaseous pollutants
and odors. A clogged filter reduces the
amount of air supplied to the vehicle interior.
Depending on the operating conditions and
environmental influences, the interval for
replacing the filter may be shorter than speci-
fied.
iVehicles with ionization of the interior
air and air filter: in addition to ionization, the
vehicle has an air filter with anti-allergenic
properties that contribute to improved air fil-
tration.
iIt is possible that under certain circumstan-
ces the residual heat function may be activa-
ted automatically an hour after the SmartKey
has been removed in order to dry the auto-
matic climate control. The vehicle is then ven-
tilated for 30 minutes.
iPlug-in hybrid vehicles: observe the notes
on climate control in the separate Operator's
Manual.
122Overview of climate control systems
Climate control
Optimum use of automatic climate
control
The following contains notes and recommenda-
tions on optimum use of the dual-zone auto-
matic climate control or 3-zone automatic cli-
mate control.
RYou can switch on climate control by using the
Ãand¿ orà andÁ buttons.
The indicator lamps in the Ãand
¿ buttons or the ÃandÁ buttons
light up.
RVehicles with 3-zone automatic climate
control: in automatic mode, you can also use
the ñ button to set a climate mode
(FOCUS/MEDIUM/DIFFUSE). The MEDIUM
level is recommended.
RSet the temperature to 72 ‡ (22 †).
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up,
since no fresh air is drawn into the vehicle in
air-recirculation mode.
RVehicles with 3-zone automatic climate
control: use the ZONE function to adopt the
temperature settings on the driver's side for
the front-passenger side and the rear com-
partment as well. The indicator lamp above
the á button goes out.
RVehicles with 3-zone automatic climate
control: use the "residual heat" function if
you want to heat or ventilate the vehicle inte- rior when the ignition is switched off. The
residual heat function can only be activated or
deactivated with the ignition switched off.
RIf you change the settings of the climate con-
trol system, the climate status display
appears for approximately three seconds at
the bottom of the screen in the multimedia
system display. You will see the current set-
tings of the various climate control functions.
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. If you require the full climate control output,
you can switch off the ECO start/stop function
by pressing the ECO button (
Ypage 140).
Operating the climate control sys-
tems
Activating/deactivating climate con-
trol
General notes
When the climate control is switched off, the air
supply and air circulation are also switched off.
The windows could fog up. Therefore, switch off
climate control only briefly
Activate climate control primarily using the
à button (
Ypage 128).
In the rear compartment, you can also switch
climate control on and off using the Ãand
^ buttons.
Activating/deactivating
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XTo activate: press theÃbutton.
The indicator lamp in the Ãbutton lights
up. Airflow and air distribution are set to auto-
matic mode.
XTo deactivate: press the^button.
The indicator lamp in the ^button lights
up.
Switching cooling with air dehumidi-
fication on/off
Activating/deactivating
XTo activate: press the¿orÁ button.
The indicator lamp in the ¿orÁ button
lights up.
XTo deactivate: press the¿orÁ but-
ton.
The indicator lamp in the ¿orÁ button
goes out. The "Cooling with air dehumidifica-
tion" function has a delayed switch-off fea-
ture.
Operating the climate control systems127
Climate control
Problems with the "Cooling with air dehumidification" function
ProblemPossible causes/consequences andMSolutions
The indicator lamp in the
¿orÁ button
flashes three times or
remains off. The "Cool-
ing with air dehumidifi-
cation" function cannot
be switched on.Cooling with air dehumidification has been deactivated due to a mal-
function.
XVisit a qualified specialist workshop.
Setting climate control to automatic
General notes
In automatic mode, the set temperature is main-
tained automatically at a constant level. The
system automatically regulates the temperature
of the dispensed air, the airflow and the air dis-
tribution.
The "Cooling with air dehumidification" function
is activated automatically in automatic mode.
In the rear compartment, you can also switch
climate control for the rear seats to automatic
mode using the Ãbutton.
Automatic control
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XSet the desired temperature.
XTo activate: press theÃbutton.
The indicator lamp in the Ãbutton lights
up. Automatic air distribution and airflow are
activated.
XTo switch to manual mode: press the_
button.
3-zone automatic climate control: when auto-
matic mode is activated, you can select a cli-
mate mode (
Ypage 128).
Adjusting the climate mode settings
You can select the following climate mode set-
tings in automatic mode:
FOCUS high airflow, slightly cooler setting
MEDIUM medium airflow, standard setting
DIFFUSE low airflow, slightly warmer and draft- free setting
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XPress the Ãbutton.
XPress the ñbutton repeatedly until the
desired climate mode appears in the display.
Setting the temperature
Dual-zone automatic climate control
Different temperatures can be set for the driv-
er's and front-passenger sides.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XTo increase or decrease: turn control:or
B counter-clockwise or clockwise
(
Ypage 123).
Only change the temperature setting in small
increments. Start at 72 ‡ (22 †).
3-zone automatic climate control
You can select different temperature settings
for the driver's and front-passenger sides as well
as for the rear compartment.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XTo increase or decrease temperature in
the front compartment: turn control:or
B counter-clockwise or clockwise
(
Ypage 125).
Only change the temperature setting in small
increments. Start at 72 ‡ (22 †).
XTo increase or reduce the temperature in
the rear compartment using the front con- trol panel: press theábutton.
The indicator lamp in the ábutton goes
out.
128Operating the climate control systems
Climate control
The temperature setting for the driver's side
is adopted for the rear compartment and the
front-passenger side.
XTurn thumbwheel:to the left or right
(Ypage 125).
Only change the temperature setting in small
increments. Start at 72 ‡ (22 †).
XTo increase or decrease the rear compart- ment temperature using the rear control
panel: turn control Mcounter-clockwise or
clockwise on the rear control panel
(
Ypage 125).
Only change the temperature setting in small
increments. Start at 72 ‡ (22 †).
Setting the air distribution
Air distribution settings
Front control panel
P Directs the airflow through the center
vents
O Directs air through the footwell air vents
S Directs the airflow through the center
and footwell vents
¯ Directs air through the defroster vents
b Directs the airflow through the defroster
and center vents (Canada only)
a Directs air through the defroster and
footwell vents
_ Directs the airflow through the defroster,
center and footwell air vents (Canada
only)
Rear control panel
M Directs the airflow through the rear cen-
ter and B-pillar air vents
O Directs air through the footwell air vents
iUsing the rear control panel, you can also
activate both air distribution positions simul-
taneously. In order to do this, press both air
distribution buttons. The air is then routed
through all rear air vents.
iRegardless of the air distribution setting,
airflow is always directed through the side air
vents. The side air vents can only be closed
when the controls on the side air vents are
turned downwards.
Setting
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XPress the _button repeatedly until the
desired symbol appears in the display.
Setting the airflow
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XTo increase: press theKbutton.
XTo reduce: press theIbutton.
iYou can use 3-zone automatic climate con-
trol to set the airflow in the rear compartment
separately.
Switching the ZONE function on/off
XTo activate: press theábutton.
The indicator lamp above the ábutton
lights up.
Dual-zone automatic climate control: the tem-
perature setting for the driver's side is not
adopted for the front-passenger side.
3-zone automatic climate control: the tem-
perature setting for the driver's side is not
adopted for the front-passenger side and the rear compartment.
XTo deactivate: press theábutton.
The indicator lamp above the ábutton
goes out.
Dual-zone automatic climate control: the tem-
perature setting for the driver's side is adop-
ted for the front-passenger side.
3-zone automatic climate control: the tem-
perature setting for the driver's side is adop-
ted for the front-passenger side and the rear
compartment.
Defrosting the windshield
General notes
You can use this function to defrost the wind-
shield or to clear a fogged up windshield or front
side windows on the inside.
Switch off the "Windshield defrosting" function
as soon as the windshield is clear again.
Operating the climate control systems129
Climate control
Activating/deactivating
XTurn theSmartKey to position 2in th eigni-
tion loc k (Ypage 135).
XTo activate: press the¬ button.
The indicator lamp in th e¬ buttonlights
up.
The climat econtrol system switches to th e
followin gsettings:
Rhigh airflow
Rhigh temperature
Rair distribution to th ewindshield and fron t
side windows
Rair-recirculation mod eoff
XTo deactivate: press the¬ button.
The indicator lamp in th e¬ buttongoe s
out .The previously selected setting sare
restored .Air-recirculation mod eremain s
deactivated.
MAX COOL maximum cooling
The MA XCOOL function is only available in vehi-
cle sfor th eUSA.
MA XCOOL is only operational when th eengin e
is running.
XTo activate: press theÙ button.
The indicator lamp in th eÙ buttonlights
up.
XTo deactivate: press theÙ button.
The indicator lamp in th eÙ buttongoe s
out .The previously selected setting sare
restored .
When you activat eMA XCOOL ,climat econtrol
switches to th efollowin gfunctions:
Rmaximum coolin g
Rmaximum airflow
Rair-recirculation mod eon
Defrosting the windows
Windows fogged up onthe inside
XActivat eth e¿ orÁ coolin gwit hair
dehumidification function .
XActivateautomatic mod eÃ.
XIf th ewindows continu eto fog up, activat eth e
"windshield defrosting "function
(
Ypage 129).
iYou should only select this setting until th e
windshield is clear again .
Windows fogged uponthe outside
XActivat eth ewindshield wipers.
XPress th e_ buttonrepeatedly until th e
P orO symbol appear sin th edisplay.
iYou should only select this setting until th e
windshield is clear again .
iIf you clean thewindows regularly, they do
no tfog up so quickly.
Rear window defros ter
Genera l notes
The rear window defroste rhas ahigh curren t
draw .You should therefor eswitch it off as soo n
as th erear window is clear. Otherwise ,th erear
window defroste rswitches off automatically
after several minutes.
If th ebattery voltag eis to olow, th erear window
defroste rmay switch off .
Activating/deactivating
XTurn theSmartKey to position 2in th eigni-
tion loc k (Ypage 135).
XPress th e¤ button.
The indicator lamp in th e¤ buttonlights
up or goe sout .
130Operating the climate control systems
Climate control
Problems with the rear window defroster
ProblemPossible causes/consequences andMSolutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes
You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle from
outside. The air already inside the vehicle will
then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Activating/deactivating
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XTo activate: press thedbutton.
The indicator lamp in the dbutton lights
up.
iIn the event of high pollution levels (3-zone
automatic climate control only) or at high out-
side temperatures, air-recirculation mode is
automatically activated. When air-recircula-
tion mode is activated automatically, the indi-
cator lamp in the dbutton is not lit.
Outside air is added after about 30 minutes.
XTo deactivate: press thedbutton.
The indicator lamp in the dbutton goes
out.
iAir-recirculation mode deactivates auto-
matically:
Rafter approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †)
Rafter approximately five minutes if cooling
with air dehumidification is deactivated
Rafter approximately 30 minutes at outside
temperatures above approximately 41 ‡ (5 †) if the "Cooling with air dehumidifi-
cation" function is activated
Switching the residual heat on or off
General notes
The residual heat function is only available on
vehicles for Canada.
It is possible to make use of the residual heat of
the engine to continue heating the stationary
vehicle for up to 30 minutes after the engine has
been switched off. The heating time depends on
the set interior temperature.
Activating/deactivating
XTo activate: press theÌorÁ button.
The indicator lamp in the ÌorÁ button
lights up.
iThe blower will run at a low speed regardless
of the airflow setting.
iIf you activate the residual heat function at
high temperatures, only the ventilation will be
activated. The blower runs at medium speed.
XTo deactivate: press theÌorÁ but-
ton.
The indicator lamp in the ÌorÁ button
goes out.
Residual heat is deactivated automatically:
Rafter approximately 30 minutes
Rwhen the ignition is switched on
Rif the battery voltage drops
Ionization
Ionization is used to purify the air in the vehicle
interior and attain an improved interior climate.
Operating the climate control systems131
Climate control
!Do not warm up the engine while stationary.
Pull away immediately. Avoid high engine
speeds and full throttle until the engine has
reached its operating temperature.
In vehicles with automatic transmission,
engage positions P and R only when the vehi-
cle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Plug-in hybrid: be sure to read the separate
Operator's Manual. Otherwise, you may not rec-
ognize dangers.
Key positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
(
Ypage 276).
If the SmartKey is in position uin the ignition
lock for a longer period, it can no longer be
turned in the ignition lock. The steering is then locked. To unlock, remove the SmartKey and
reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
XRemove the SmartKey when the engine is
switched off.
The starter battery could otherwise be dis-
charged.
If you cannot turn the SmartKey in the ignition
lock, the starter battery may not be charged
sufficiently.
XCheck the starter battery and charge it if nec-
essary (Ypage 342).
or
XJump-start the vehicle (Ypage 342).
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped with a
SmartKey featuring an integrated KEYLESS-GO
function and a detachable Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock
Rthe SmartKey must be in the vehicle
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (Ypage 78).
Driving135
Driving and parking
Z