2018 MERCEDES-BENZ GLE SUV steering

The indicator lamp in Roadside Assistance
button:flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connectedmessage appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 315).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road- side Assistance call, if:
Rthe F indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Info call button
XTo call: press Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is muted.
If a connection can be established, the Call
Connectedmessage appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
312Features
Stowage and features

You can find further information on the mbrace
system under "Owners Online" at
http://www.mbusa.com.
The system was unable to initiate an Info call if:
Rthe indicator lamp in theïInfo call button
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center has been estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to the multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect
Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with a navigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search and Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a service for entering desti-
nations in the navigation system. A destination
address which is found on Google Maps
®can be
transferred via mbrace directly to your vehicle's
navigation system.
Features313
Stowage and features
Z

Adding washer fluid to the windshield
washer system
Example: washer fluidreservoir
XTo open :pull cap :upwards by th etab .
XAddth epremixed washer fluid .
XTo close:press cap :onto th efiller neck
until it engages.
If th ewasher fluid level drops belo wtherecom-
mended minimum of 1liter, amessage appear s
in th emultifunction display prompting you to
add washer fluid (
Ypage 272).
Further information on windshield washer fluid
(
Ypage 389).
ASSYST PLUS
Service message
i
If th escheduled servic eintervals are excee-
ded, this may result in damag eto th evehicle.
You can obtain up-to-date information concern -
ing th eservicing of your vehicl efrom aqualified
specialis tworkshop ,e.g. an authorize d
Mercedes-Benz Cente ror at
http://www.mbusa.co m(US Aonly).
iThe ASSYS TPLU Sservic einterval display
does no tsho wany information on th eengin e
oil level. Observ eth enote son th eengin eoil
level (
Ypage 322).
The multifunction display shows aservic emes -
sage for several seconds, e.g. :
RService Ain .. Day s
RService ADue
RServic e AExceeded by .. Day s
Dependingon th eoperating condition sof th e
vehicle, th eremaining time or distanc euntil th e
next servic edue dat eis displayed. The lette
rA
or B,possibl yin connection wit h a
number or another letter, shows th etyp eof ser -
vice. A
stand sfor aminor servic eand Bfora
major service.
Further information can be obtained at aquali-
fie dspecialist workshop .
The ASSYS TPLU Sservic einterval display does
no ttak eint oaccoun tany periods of time during
whic hth ebattery is disconnected.
Maintainin gth etime-dependen tservic esched-
ule:
XNot edown th eservic edue dat edisplayed in
th emultifunction display before disconnect -
ing th ebattery.
or
XAfte rreconnecting th ebattery, subtrac tth e
battery disconnection periods from th eser -
vic edat eshown on th edisplay.
Hiding a service message
XPress th e% ora buttonon th esteering
wheel.
Displaying service messages
XSwitc hon th eignition .
XPress th e= or; buttonon th esteering
whee lto select th eServ.menu.
XPress th e9 or: buttonto select th e
ASSYSTPLU Ssubmen uand confirm by press-
ing th ea button.
The servic edue dat eappear sin th emulti-
function display.
Infor mation about Service
Resetting the ASSYST PLUS service
interval display
!If th eASSYS TPLU Sservic einterval display
has been inadvertentl yreset ,this setting can
be correcte dat aqualified specialist work-
shop.
Hav eservic ewor kcarrie dout as described in
th eMaintenance Booklet .This may otherwise
lead to increased wear and damag eto th e
major assemblies or th evehicle.
ASSYST PLUS325
Maintenance and care
Z

Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes or waxes. There is otherwise a risk of damag-
ing the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning
the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are
unsure as to whether the trim pieces are
chrome-plated or not, consult an authorized
Mercedes-Benz Center.
XWipe the wooden trim and trim pieces with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used often, these can damage
the cover.
iNote that regular care is essential to ensure
that the appearance and comfort of the cov-
ers is retained over time.
Genuine leather seat covers
!To retain the natural appearance of the
leather, observe the following cleaning
instructions:
RClean genuine leather covers carefully with a damp cloth and then wipe the covers
down with a dry cloth.
RMake sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
ROnly use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
Rdifferences in the texture
Rmarks caused by growth and injury
Rslight nuances of color
These are characteristics of leather and not
material defects.
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
Rclean cloth covers with a microfiber cloth
moistened with a solution contain ing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning results
depend on the type of dirt and how long it
has been there.
Rclean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
332Care
Maintenance and care

Important safety notes
GWARNING
When driving in emergenc ymode, th edriving
characteristics deteriorate, e.g. when corner-
ing ,accelerating quickly and when braking .
Ther eis aris kof an accident.
Do no texceed th estate dmaximum speed.
Avoid abrup tsteering and driving maneuvers,
and driving ove robstacles (curbs, potholes,
off-road). This applie sin particular to aladen
vehicle.
Stop driving in emergenc ymod eif:
Ryou hear bangin gnoises .
Rthevehicl estart sto shake.
Ryou see smoke and smell rubber.
RES P®is intervening constantly.
Rthere are tears in th esidewalls of th etire.
Afte rdriving in emergenc ymode, have th e
whee lrim schecke dat aqualified specialist
workshop wit hregard to their further use. The
defective tire must be replace din every case.
TIREFIT kit
Important safety notes
TIREFI Tis atire sealant.
You can use TIREFI Tto seal punctures of up to
0.16 in (4 mm), particularl ythose in th etire
tread. You can use TIREFI Tat outside tempera-
tures down to Ò4 ‡ (Ò20†).
GWARNING
In th efollowin gsituations, th etire sealant is
unable to provid esufficien tbreakdown assis-
tance ,as it is unable to seal th etire properly:
Rthere are cut sor punctures in th etire larger
than those mentioned above.
Rth ewhee lrim is damaged.
Ryou hav edriven at ver ylow tire pressures or
on aflat tire.
There is aris kof an accident.
Do no tdrive th evehicle. Contac t aqualified
specialist workshop .
GWARNING
The tire sealant is harmful and causes irrita-
tion .It mus tno tcome into contact wit hyour
skin ,eyes or clothin gor be swallowed .Do no t
inhale TIREFI Tfumes. Kee ptire sealant away
from children .There is aris kof injury.
If you come into contact wit hth etire sealant ,
observ eth efollowing:
RRinse off th etire sealant from your skin
immediately wit hwater.
RIf th etire sealant comes into contact wit h
your eyes ,immediately rinse them thor-
oughly wit hclean water.
RIf tire sealant is swallowed ,immediately
rinse your mout hout thoroughl yand drink
plenty of water. Do no tinduc evomiting,
and see kmedica lattention immediately.
RImmediately chang eout of clothin gwhic h
has come into contact wit htire sealant .
RIf an allergic reaction occurs, see kmedica l
attention immediately.
!Do no toperate th etire inflation compressor
for longer than eigh tminute sat atime without
a break. It may otherwise overheat.
The tire inflation compressor can be operate d
again once it has cooled down .
Comply wit hth emanufacturer’s safet yinstruc -
tion son th esticker on th etire inflation com-
pressor.
Using the TIREFIT kit
XDo no tremove any foreign objects whic hhav e
penetrated th etire, e.g. screw sor nails.
XRemove th etire sealant bottle, th eaccompa-
nying TIREFI Tsticker and th etire inflation
Flat tire33 7
Breakdown assis tance
Z

Battery (vehicle)
12 V battery - important safety notes
Plug-in hybrid:be sure to read the separate
operating instructions. You could otherwise fail
to recognize dangers, e.g. due to high voltage.
Special tools and expert knowledge are required
when working on the battery, e.g. removal and
installation. You should therefore have all work
involving the battery carried out at a qualified
specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
For further information about ABS and ESP
®,
see (Ypage 66) and (Ypage 70).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up. The highly flammable gas mixture forms when
charging the battery as well as when jump-start-
ing.
Always make sure that neither you nor the bat-
tery is electrostatically charged. A build-up of
electrostatic charge can be caused, for exam-
ple:
Rby wearing clothing made from synthetic
fibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across the car-
pet or other synthetic materials
Rif you wipe the battery with a cloth
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
340Battery (vehicle)
Breakdo wn assis tance

iJumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
Plug-in hybrid: be sure to read the separate
Operator's Manual. You could otherwise fail to
recognize dangers, e.g. due to high voltage.
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 382).
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations. To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
!Observe the following points when towing
with a tow rope:
RSecure the tow rope on the same side on
both vehicles.
RMake sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white c
loth
(11.8 x 11.8 in). This will make other road
users aware that a vehicle is being towed.
ROnly secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
RObserve the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
RDo not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
!When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as
possible and not at an acute angle. Excessive
tractive power could damage the vehicles.
When towing, it is preferable to use a rigid tow-
ing bar as opposed to a tow rope. A rigid towing bar helps to keep the tractive power low.
!When towing away vehicles with KEYLESS-
GO, use the key instead of the Start/Stop
button. The automatic transmission may oth-
erwise shift to position jwhen you open the
Towing and tow-starting345
Breakdown assistance
Z

In order to ensure that the automatic transmis-
sion stays in positioniwhen towing away the
vehicle, you must observe the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
i.
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 112).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
XTurn the SmartKey to position 2in the igni-
tion lock.
XShift the automatic transmission to position
i.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to position
j.
XTurn the SmartKey to position uin the igni-
tion lock and remove it.
XSecure the vehicle.
Securing the vehicle
!After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the
transport platform.
XSecure all four wheels after loading the vehi-
cle.
Vehicles with ADS PLUS (Adaptive
Damping System PLUS)
Important safety notes
GWARNING
The weaker damping forces of the vehicle to
be transported can cause the vehicle/trailer
combination to swing.
As a result, when transporting vehicles with
Adaptive Damping System PLUS, the vehicle/
trailer combination may start to skid. Conse-
quently, you could lose control of the vehicle.
There is a risk of accident and injury.
Towing and tow-starting347
Breakdown assistance
Z