2018 MERCEDES-BENZ GLE catalytic converter

death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance USA only:
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Canada only:
Have every service in a qualified specialist work-
shop confirmed in the service report.
Roadside Assistance The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800 FOR-MERCEDES (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada When you are abroad with your vehicle, observe
the following points: R
Service facilities or replacement parts may
not be readily available. R
Lead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter. R
The fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9Service and vehicle operation 29
Introduction Z

Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
G WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a gasoline engine: the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position ]
( Y
page 144).
The transmission position indicator on the
multifunction display shows ]
( Y
page 145). i You can start the engine in transmission
position ] and \\ .
Starting procedure with the SmartKey X
To start a diesel engine: turn the SmartKey
to position H in the ignition lock
( Y
page 135).
The \( preglow indicator lamp in the instru-
ment cluster lights up. X
Turn the SmartKey to position I in the igni-
tion lock ( Y
page 135) and release it as soon
as the engine is running.
i Vehicles with a diesel engine: you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 135).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine ( Y
page 136).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions. Driving 137
Driving an d parking Z

Problem
Possible causes/consequences and P Solutions
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gage shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 324). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT controller Plug-in hybrid: observe the notes on the
DYNAMIC SELECT controller in the separate
Operator's Manual.
Use the DYNAMIC SELECT controller to change
the drive program. Depending on the drive pro-
gram selected the following vehicle character-
istics will change: R
the drive (engine and transmission manage-
ment) R
the transmission R
the suspension R
the steering R
the availability of the ECO start/stop function
Each time you start the engine with the Smart-
Key or the Start/Stop button, the Comfort drive
program is activated. For further information
about starting the engine, see ( Y
page 136).
The Comfort drive program is recommended in
city traffic and stop/start traffic situations. X
All vehicles (except Mercedes-AMG vehi-
cles): turn DYNAMIC SELECT controller C as
many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out.
In addition, the current drive program settings
are displayed in the multimedia system dis-
play.
Drive programs available (all vehicles
except Mercedes-AMG vehicles):
Individual
Individual settings
Sport
Sporty driving characteris-
tics
Comfort
Comfortable and economi-
cal driving characteristics142
DYNAMIC SELECT controller
Driving and parking

G WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
G WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts. R
Never place metal objects or tools on a battery. R
It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery. R
When jump-starting, make sure that the battery poles with identical polarity are connected. R
It is particularly important to observe the described order when connecting and disconnecting
the jumper cables. R
Never connect or disconnect the battery terminals while the engine is running.
G WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Vehicles with a gasoline engine: avoid repeated and lengthy starting attempts. Otherwise, the
catalytic converter could be damaged by non-combusted fuel.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery may be shorter. The starting characteristics can be
impaired, particularly at low temperatures. Have the thawed-out battery checked at a qualified
specialist workshop.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a donor battery using jumper cables.
Observe the following points: R
The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a donor battery or a jump-starting device. R
Vehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold. R
Do not start the engine if the battery is frozen. Let the battery thaw first. R
Only jump-start from batteries with a 12 V voltage rating. R
Only use jumper cables which have a sufficient cross-section and insulated terminal clamps. R
If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly. R
Make sure that the two vehicles do not touch. Jump-starting 343
Breakdown assistance Z

Additives
! Only use DE F in accordanc e wit h IS O
22241. Do no t use additive s wit h DE F and do
no t dilut e DE F wit h water. This may destroy
th e BlueTE C exhaust gas aftertreatmen t sys-
tem.
Purity
! Impurities in DE F (e.g. due to other servic e
products , cleaning agents or dust ) lead to :R
increased emission value sR
damag e to th e catalytic converterR
engin e damag eR
malfunction s in th e BlueTE C exhaust gas
aftertreatmen t system
Assuring th e purity of DE F is particularly impor-
tan t wit h respec t to avoidin g malfunction s in th e
BlueTE C exhaust gas aftertreatmen t system.
If DE F is pumped out of th e DE F tank, e.g. during
repair work, it mus t no t be returned to th e tank.
The purity of th e fluid can no longer be guaran-
teed.
Filling capacities Model Total capacit y
All models
8. 5 US gal
(32.0 l)
Engine oil
Gene ra l notes
! Do no t use engin e oil or an oil filter wit h
specification s deviating from those expressl y
require d for th e prescribed servic e intervals. Do no t chang e th e engin e oil or oil filter in
order to set replacemen t intervals longer than
those prescribed. This could otherwise caus e
damag e to th e engin e or exhaust gas after-
treatment.
Follow th e instruction s on th e servic e interval
display for changing th e engin e oil. This could
otherwise caus e damag e to th e engin e or
exhaust gas aftertreatment.
When handlin g engin e oil, observ e th e important
safet y note s on servic e products ( Y
page 383).
The engin e oils are matched to th e performance
of Mercedes-Benz engines and servic e intervals.
You should therefor e only use engin e oils and oil
filters that are approve d for vehicles wit h main -
tenance systems .
Fo r a list of approve d engin e oils and oil filters ,
consult an authorize d Mercedes-Benz Center.
Alternatively, visit th e websit e
http://bevo.mercedes-benz.co m .
The table shows whic h engin e oils hav e been
approve d for your vehicle.
Gasolin e engines MB-Freigabe or
MB-Approva l
All models
229.5, 229. 6
Mercede s ‑ AMG vehicles
229. 5
Diesel engines MB-Freigabe or
MB-Approva l
All models
229.52
Mercedes-AMG vehicles: only use SA E 0W-40
or SA E 5W-40 engin e oils .
i MB approval is indicated on th e oil contain -
ers .
Filling capacities The followin g value s refer to an engin e oil
change, includin g th e oil filter.
Model Capacit y
GLE 300 d 4MATIC
6. 9 US qt (6.5 l)
GLE 350 d 4MATIC
8.5 US qt (8.0 l)
Mercedes-AMG
GLE 43 4MATIC 7.4 US qt (7.0 l)Service products and filling capacities 387
Technical data Z