2018 MERCEDES-BENZ GLE phone

to detect and rectify malfunctions and to opti-
mize vehicle functions. Most of these data are
volatile and processed only in the vehicle itself.
Only a small part of the data is stored in event or
malfunction memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Services can include
repair services, maintenance processes, war-
ranty cases and quality assurance measures.
The data is read out via the legally prescribed
diagnostics connection in the vehicle. The rele-
vant offices in the service network or third par-
ties collect, process and use the data. These
data document the vehicle's technical states,
are used to help in finding malfunctions and
improving quality and are sent to the manufac-
turer where necessary. In addition, the manu-
facturer is subject to product liability. The man-
ufacturer needs technical data from vehicles for
this purpose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com-
fort and infotainment functions yourself as part
of the s elected equipment.
T
hese include, for example: R
multimedia data such as music, films or pho-
tos for playback in an integrated multimedia
system R
address book data for use in conjunction with
an integrated hands-free system or an inte-
grated navigation system R
navigation destinations that have been
entered R
data about using Internet services
These data can be saved locally in the vehicle or
are located on a device that you have connected
to the vehicle. If this data is saved in the vehicle,
you can delete it at any time. These data are sent
to third parties only at your request, particularly
when you use online services in accordance with
the settings that you have selected.
You can save and change comfort settings/
customizations in the vehicle at any time.
Depending on the piece of equipment in ques-
tion, these can include, for example: R
seat and steering wheel position settings R
suspension and climate control settings R
custom settings such as interior lighting If your vehicle is equipped appropriately, you
can connect your smartphone or another mobile
end device to the vehicle. You can control this by
means of th e control elements integrated in the
ve
hicle. The smartphone's picture and sound
can be output via the multimedia system. Spe-
cific items of information are also sent to your
smartphone.
Depending on the type of integration, this can
include: R
general vehicle information R
position data
This allows the use of selected smartphone
apps, such as navigation or music player apps.
There is no additional interaction between the
smartphone and the vehicle, particularly active
access to vehicle data. The type of additional
data processing is determined by the provider of
the app being used. Whether you can configure
settings for it and, if so, which ones, depends on
the app and your smartphone's operating sys-
tem.
Service provider
Wireless network connection If your vehicle has a wireless network connec-
tion, data can be exchanged between your vehi-
cle and other systems. The wireless network
connection is made possible by the vehicle's
own transmitter and receiver or by mobile devi-
ces that you have brought into the vehicle (e.g.
smartphones). Online functions can be used via
this wireless network connection. These include
online services and applications/Apps provided
by the manufacturer or other providers.
Services provided by the manufacturer In the case of the manufacturer's online serv-
ices, the manufacturer describes the functions
in a suitable place and the associated informa-
tion subject to data protection legislation. Per-
sonal data can be used in order to provide online
services. The data exchange for this takes place
via a secure connection, e.g. with the manufac-
turer's IT systems intended for the purpose. Col-
lecting, processing and using personal data
beyond the provision of services is permitted
only on the basis of a statutory permit or decla-
ration of consent.Dat a stored in the vehicle 33
Introduction Z

X
To arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp C flashes. The alarm system
is armed after approximately 15 seconds. X
To switch off using the SmartKey: unlock
the vehicle with the SmartKey.
or X
Insert the SmartKey into the ignition lock. X
To switch off using KEYLESS-GO: unlock
the vehicle with KEYLESS-GO.
or X
Press the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
A visual and audible alarm is triggered if the
alarm system is armed and you open: R
a door R
the vehicle with the mechanical key R
the tailgate R
the hood X
To switch the alarm off with the Smart-
Key: press the 6 or 7 button on the
SmartKey.
The alarm is stopped.
or X
Insert the SmartKey into the ignition lock.
The alarm is stopped. X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is stopped.
or X
Press the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is stopped.
The alarm is not switched off, even if you close
the open door that triggered it, for example. i If the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Ce nter. T his is done either by text
me ssage or data connection. The emergency
call system sends the message or data provi-
ded that: R
you have subscribed to the mbrace service. R
the mbrace service has been activated
properly. R
the necessary mobile phone network is
available.76
Protection against theft
Safety

SmartKey
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key. Do not keep the KEYLESS-GO or KEYLESS-GO
Start function key in the temperature-controlled
cup holder. Otherwise, the KEYLESS-GO or KEY-
LESS-GO Start function key will not be detected.
Vehicles with KEYLESS-GO start function: do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
SmartKey functions
C
7 To lock the vehicleD
T To open/close the tailgate

Overview of climate control systems
General notes Observe the settings recommended on the fol-
lowing pages. The windows could otherwise fog
up.
To prevent the windows from fogging up: R
switch off climate control only briefly R
switch on air-recirculation mode only briefly R
switch on the cooling with air dehumidifica-
tion function R
switch on the defrost windshield function
briefly, if required
Climate control regulates the temperature and
the humidity in the vehicle interior and filters
undesirable substances out of the air.
The "Cooling with air dehumidification" function
is only available when the engine is running.
Optimum climate control is only achieved with
the side windows and roof closed.
The residual heat function can only be activated
or deactivated with the ignition switched off
( Y
page 131).
i Ventilate the vehicle for a brief period during
warm weather, e.g. using the convenience
opening feature ( Y
page 89). This will speed
up the cooling process and the desired inte-
rior temperature will be reached more
quickly. If you start the engine using your smartphone,
the last selected climate control setting is reac-
tivated ( Y
page 137).
i The integrated filter filters out most parti-
cles of dust and soot and completely filters
out pollen. It also reduces gaseous pollutants
and odors. A clogged filter reduces the
amount of air supplied to the vehicle interior.
Depending on the operating conditions and
environmental influences, the interval for
replacing the filter may be shorter than speci-
fied.
i Vehicles with ionization of the interior
air and air filter: in addition to ionization, the
vehicle has an air filter with anti-allergenic
properties that contribute to improved air fil-
tration.
i It is possible that under certain circumstan-
ces the residual heat function may be activa-
ted automatically an hour after the SmartKey
has been removed in order to dry the auto-
matic climate control. The vehicle is then ven-
tilated for 30 minutes.
i Plug-in hybrid vehicles: observe the notes
on climate control in the separate Operator's
Manual.122
Overview of climate control systems
Climate control

Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey R
with metallic objects, e.g. coins or metal foil R
inside metallic objects, e.g. a metal case
This can impair the functionality of the KEY-
LESS-GO key.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder ( Y
page 305).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
If you lock the vehicle with the SmartKey remote
control or with KEYLESS-GO, after a short time: R
you will not be able to switch on the ignition
with the Start/Stop button R
you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the front door ( Y
page 83), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO
C
Start/Stop button
D
Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
( Y
page 276).
If Start/Stop button C has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition. X
To switch on the power supply: press
Start/Stop button C once.
The power supply is switched on. You can now
activate the windshield wipers, for example.
The power supply is switched off again if: R
the driver's door is opened and R
you press Start/Stop C button twice when in
this position X
To switch on the ignition: press Start/Stop
button C twice.
The ignition is switched on.
If you press Start/Stop button C once when
in this position, the ignition is deactivated
again.
Removing the Start/Stop button You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
It is possible to switch between KEYLESS-GO
mode and key operation only when the trans-
mission is in position ] .X
Remove Start/Stop button C from ignition
lock D .
You d o not have to remove the Start/Stop but-
to
n from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle: R
the vehicle can be started using the Start/
Stop button R
the electrically powered equipment can be
operated
Starting the engine
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.136
Driving
Dr ivi ng an d parking

Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
G WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a gasoline engine: the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position ]
( Y
page 144).
The transmission position indicator on the
multifunction display shows ]
( Y
page 145). i You can start the engine in transmission
position ] and \\ .
Starting procedure with the SmartKey X
To start a diesel engine: turn the SmartKey
to position H in the ignition lock
( Y
page 135).
The \( preglow indicator lamp in the instru-
ment cluster lights up. X
Turn the SmartKey to position I in the igni-
tion lock ( Y
page 135) and release it as soon
as the engine is running.
i Vehicles with a diesel engine: you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 135).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine ( Y
page 136).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions. Driving 137
Driving an d parking Z

You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the SmartKey is in the ignition lock R
park position ] is selectedR
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R , the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature ( Y
page 239).
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but
the parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake ( Y
page 158).
Pulling away with a trailer
To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake. X
Press and hold handle C .
The electric parking brake continues to brake
and prevent the vehicle from rolling back-
wards.138
Driving
Driving and parking

Emergency braking
The vehicle can also be braked during an emer-
gency by using the electric parking brake. X
While driving, push handle C of the electric
parking brake.
The vehicle is braked for as long as the handle
of the electric parking brake is pressed. The
longer the electric parking brake handle is
depressed, the greater the braking force.
During braking: R
a warning tone sounds R
the Release Park. Brake message appearsR
the red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use. X
Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
Plug-in hybrid vehicles: observe the notes on
the high-voltage battery in the separate Opera-
tor's Manual. Driving tips
General notes
Important safety notes
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m) per sec-
ond.
Drive sensibly – save fuel Observe the following tips to save fuel: X
The tires should always be inflated to the rec-
ommended tire pressure. X
Remove unnecessary loads. X
Remove roof carriers when they are not nee-
ded. X
Warm up the engine at low engine speeds. Driving tips 159
Driving and parking Z