2018 MERCEDES-BENZ GLE HYBRID fuel

Protecting the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to

death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance USA only:
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Canada only:
Have every service in a qualified specialist work-
shop confirmed in the service report.
Roadside Assistance The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800 FOR-MERCEDES (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada When you are abroad with your vehicle, observe
the following points: R
Service facilities or replacement parts may
not be readily available. R
Lead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter. R
The fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9Service and vehicle operation 29
Introduction Z

3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov ; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Observe the notes in this Operator's Manual
regarding the correct operation of your vehi-
cle and possible damage to the vehicle. Dam-
age to the vehicle which is caused by violation
of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty. QR codes for the rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information at
www.mercedes-benz.de/qr-code .
Data stored in the vehicle
Information from electronic control
units There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently
save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the
surroundings, for example: R
operating states of system components (e.g.
fill levels, battery status, tire pressure) R
status messages concerning the vehicle or its
individual components (e.g. wheel rpm/
speed, deceleration, lateral acceleration, indi-
cation of whether seat belts are fastened) R
malfunctions and defects in important system
components (e.g. lights, brakes) R
information about events leading to vehicle
damage R
system responses in special driving situations
(e.g. air bag deployment, intervention of sta-
bility control systems) R
ambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit
function, these data are used by manufacturers32
Data stored in the vehicle
Introduction

If the seat belt pre-tensioning is not reduced: X
Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" ( Y
page 48).
PRE-SAFE ®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE ®
PLUS is only available in vehicles
with the Driving Assistance PLUS package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes The intervention of PRE-SAFE ®
PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene if the vehi-
cle is backing up.
When driving, or when parking or exiting a park-
ing space with assistance from Parking Pilot,
PRE-SAFE ®
PLUS will not apply the brakes.
Function PRE-SAFE ®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision. PRE-SAFE ®
PLUS takes the following measures
depending on the hazardous situation detected: R
if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned. R
if the radar sensor system detects that a rear-
end collision is imminent: -
the brake pressure is increased if the driver
applies the brakes when the vehicle is sta-
tionary. -
the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celed: R
if the accelerator pedal is depressed when a
gear is engaged R
if the risk of a collision passes or is no longer
detected R
if Distance Pilot DISTRONIC indicates an
intention to pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact: R
the hazard warning lamps are activated R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
vehicles with a memory function: the electri-
cally adjustable steering wheel is raised when
the driver's door is opened R
the engine is switched off and the fuel supply
is cut off R
vehicles with mbrace: automatic emergency
call
Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you installChildren in the vehicle 59
Safety Z

KEYLESS- GO start function
Gene ra l notesBear in min d that th e engin e can be started by
any of th e vehicl e occupant s if there is a Smart -
Key in th e vehicl e ( Y
page 137).
Changing the settings of the locking
system You can chang e th e setting s of th e locking sys-
tem. This mean s that only th e driver's door and
th e fuel filler flap are unlocke d when th e vehicl e
is unlocked. This is useful if you frequentl y travel
alone. X
To change th e setting: press and hold down
th e 6 and 7 buttons simultaneousl y
for about six seconds until th e battery indica-
to r lamp flashes twice ( Y
page 80) .
If th e setting of th e locking system is changed
within th e signal range of th e vehicle, pressing
th e 7 or 6 button:R
locks or R
unlocks th e vehicl e
The SmartKey no w function s as follows :X
To unlock: press th e 6 butto n once .X
To unlock centrally: press th e 6 butto n
twice .X
To lock centrally: press th e 7 button.
The KEYLESS-GO function is changed as fol -
lows : X
To unlock th e driver's door : touch th e inner
surfac e of th e door handle on th e driver's
door .X
To unlock centrally: touch th e inner surfac e
of th e door handle on th e front-passenger
door or th e rear door .X
To lock centrally: touch th e outer sensor
surfac e on on e of th e door handles
( Y
page 78) .X
To restor e th e factory settings: press and
hold down th e 6 and 7 buttons s imul-
ta
neously for approximately six seconds until
th e battery chec k lamp flashes twice
( Y
page 80) . Mechanical key
Gene ra l notesIf th e vehicl e can no longer be locke d or
unlocke d wit h th e SmartKey or wit h KEYLESS -
GO, use th e mechanical key.
If you use th e mechanical ke y to unloc k and
open th e driver's door , th e anti-thef t alarm sys-
te m will be triggered . Switc h off th e alarm
( Y
page 75) .
If you unloc k th e vehicl e usin g th e mechanical
key, th e fuel filler flap will no t be unlocke d auto -
matically. X
To unlock th e fuel filler flap: insert th e
SmartKey int o th e ignition lock.
Removing the me chanical key
X
Push release catch C in th e direction of th e
arrow and at th e sam e time remove mechan -
ical ke y D from th e SmartKey.
Fo r further information about :R
Unlocking th e driver's door ( Y
page 84)R
Unlocking th e cargo compartmen t
( Y
page 88 ) R
Locking th e vehicl e ( Y
page 84)
Inserting the me chanical key X
Push mechanical ke y D completely int o th e
SmartKey until it engage s and release
catch C is bac k in it s basic position .SmartKey 79
Opening and closing Z

Aut oma tic locking featu reX
To deactivate: press and hold butto n C for
about fiv e seconds until a tone sounds.X
To activate: press and hold butto n D for
about fiv e seconds until a tone sounds.
If you press on e of th e two buttons and do no t
hear a tone , th e relevan t setting has already
been selected.
The vehicl e is locke d automatically when th e
ignition is switched on and th e wheels are turn-
ing .
You could therefor e be locke d out if:R
th e vehicl e is bein g pushed.R
th e vehicl e is bein g towed.R
th e vehicl e is on a roller dynamometer.
You can also switch th e automatic locking func-
tion on and off usin g th e on-board computer
( Y
page 239).
Power closing Powe r closin g pulls th e door s and tailgat e int o
their locks automatically eve n if they are no t
completely closed. X
To power close a door : push th e door int o
th e loc k up to th e first deten t position .
Powe r closin g will pull th e door fully closed.X
To power close th e tailgate: lightl y press
th e tailgat e downwards.
Powe r closin g will pull th e tailgat e fully
closed. Unlocking/locking the driver's door
using the mechanical key
i If you want to centrally loc k th e vehicl e usin g
th e mechanical key, begi n by pressing th e
locking butto n for th e interior locking mech-
anism while th e driver's door is open . The n
proceed to loc k th e driver's door usin g th e
mechanical key.
X
Inser t th e mechanical ke y int o th e loc k of th e
driver's door as far as it will go. X
To unlock: tur n th e mechanical ke y counter-
clockwise to position G .X
To lock: tur n th e mechanical ke y clockwise as
far as it will go to position G .
If you use th e mechanical ke y to unloc k and
open th e driver's door , th e anti-thef t alarm sys-
te m will be triggered . Switc h off th e alarm
( Y
page 75).
If you loc k th e vehicl e as described above, th e
fuel filler flap is no t locked. The anti-thef t alarm
system is no t armed.
Cargo compa rt ment
Import ant safety notes
G WARNIN G
Combustion engines emi t poisonous exhaust
gase s suc h as carbon monoxide. If th e tailgat e
is open when th e engin e is running, particu-
larly if th e vehicl e is moving , exhaust fumes
could ente r th e passenger compartment.
There is a ris k of poisoning .
Turn off th e engin e before opening th e tail-
gate. Never drive wit h th e tailgat e open .84
Cargo compartment
Opening and closing

You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the SmartKey is in the ignition lock R
park position ] is selectedR
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R , the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature ( Y
page 239).
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but
the parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake ( Y
page 158).
Pulling away with a trailer
To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake. X
Press and hold handle C .
The electric parking brake continues to brake
and prevent the vehicle from rolling back-
wards.138
Driving
Driving and parking

The red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
remains on. X
Depress the accelerator pedal. X
As soon as the vehicle/trailer combination is
held by the driving force of the engine, release
lever C .
the electric parking brake is released.
The red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
goes out.
Hill start assist Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
G WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if: R
you are pulling away on a level road or on a
downhill gradient. R
the transmission is in position N .R
the electric parking brake is applied. R
ESP ®
is malfunctioning.
ECO start/stop function
Introduction
Plug-in hybrid: observe the notes on the ECO
start/stop function in the separate Operator's
Manual.
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
G WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
C
ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or
the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the