2018 MERCEDES-BENZ GLE COUPE door lock

Mercedes-Benz Customer Assistance Center
at 1-800 FOR-MERCEDES (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XForward this number to the Mercedes-Benz
Customer Assistance Center along with your
PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, mbrace automatically
notifies the Mercedes-Benz Customer Assis-
tance Center.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data need to be transferred during an
Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. The
Roadside Assistance Connected
mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XIf theVehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to key position 2in the ignition
lock (
Ypage 135).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Activemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com .
Information on the data stored in the vehicle
(
Ypage 32).
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Stowage and features
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door opener, contact a Mercedes-Benz Service
Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA:Mercedes-Benz Customer Assistance
Center at 1-800 FOR-MERCEDES
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
More information on HomeLink
®and/or com-
patible products is also available online at
http://www.homelink.co m.
Notes on the declaration of conformity
(
Ypage 30).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming the buttons
Pay attention to the "Important safety notes"
(Ypage 317).
Garage door remote control Ais not included
with the integrated garage door opener.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XSelect one of buttons ;to? to use to con-
trol the garage door drive.
XTo start programming mode: press and
hold one of buttons ;to? on the integrated
garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon as
button ;,=or? is stored for the first time.
If the selected button has already been pro-
gramed, indicator lamp :will only light up
yellow after ten seconds have elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards but-
tons ;to? on the rear-view mirror at a dis-
tance of 2 to 8 in (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is to synchronize the rolling code (
Ypage 318).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
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Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Ypage 317).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you will
need to use the programming button on the door
drive control panel. The programming button
may be located in different places depending on
the manufacturer. It is usually located on the
door drive unit on the garage ceiling.
Familiarize yourself with the garage door drive
operating instructions, e.g. under "Program-
ming additional remote controls", before carry-
ing out the following steps.
Your vehicle must be within reach of the garage
door or gate opener drive. Make sure that nei-
ther your vehicle nor any persons/objects are
present within the sweep of the door or gate.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XGet out of the vehicle.
XPress the programming button on the door
drive unit.
You now have 30 seconds to initiate the next
step.
XGet into the vehicle.
XPress previously programed button ;,=
or ? on the integrated garage door opener
repeatedly until the door closes.
The rolling code synchronization is then com- plete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a "break"(or interruption) of the transmission signals
after broadcasting for a few seconds. Therefore,
these signals may not last long enough for the
integrated garage door opener. The signal is not recognized during programming. Comparable
with Canadian law, some U.S. garage door open-
ers also feature a "break". Proceed as follows:
Rif you live in Canada.
Rif you have difficulties programming the
garage door opener (regardless of where you
live) when following the programming steps.
XPress and hold one of buttons
;to? on the
integrated garage door opener.
After a short time, indicator lamp :lights up
yellow.
XRelease the button.
Indicator lamp :flashes yellow.
XPress button Bof garage door remote con-
trol Afor two seconds, then release it for two
seconds.
XPress button Bagain for two seconds.
XRepeat this sequence on button Bof remote
control Auntil indicator lamp :lights up
green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp:fl
ashes green: pro-
gramming was successful. The next step is to
synchronize the rolling code.
XRelease button Bof remote control Aof the
garage door drive.
When indicator lamp :lights up red: repeat
the programming process for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control Aand the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Problems when programming
If you are experiencing problems programming
the integrated garage door opener on the rear-
view mirror, take note of the following instruc-
tions:
RCheck the transmitter frequency used by
garage door drive remote control Aand
whether it is supported. The transmitter fre-
quency can usually be found on the back of
remote control Afor the garage door drive.
The integrated garage door opener is com-
patible with devices that have units which
318Features
Stowage and features

operate in the frequency range of 280 to
433 MHz.
RReplace the batteries in garage door remote
controlA. This increases the likelihood that
garage door remote control Awill transmit a
strong and precise signal to the integrated
garage door opener.
RWhen programming, hold remote control A
at varying distances and angles from but-
tons ;to? which you are programming. Try
various angles at a distance between 2and
8 inches (5to 20 cm) or at the same angle but
at varying distances.
RIf a further remote control Ais available for
the same garage door drive, repeat the same
programming steps with this remote control
A. Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote control A.
RNote that some remote controls only transmit
for a limited amount of time (the indicator
lamp on the remote control goes out). Press
buttonBon remote control Aagain before
transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performs the function of the
garage door system remote control. Please also
read the operating instructions for the garage
door system.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XPress button ;,=or? which you pro-
grammed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp :lights up green.
Garage door system with a rolling code: indi-
cator lamp :flashes green.
The transmitter will transmit a signal as long
as the button is pressed. The transmission is
halted after a maximum of ten seconds and
indicator lamp :lights up yellow.
XPress button ;,=or? again if necessary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling the
vehicle.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 135).
XPress and hold buttons ;and ?.
Indicator lamp :initially lights up yellow and
then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Floormats
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
XDriver's seat/front-passenger seat: slide
the respective seat back.
XRear seats: slide the corresponding front
seat forwards.
XTo install: place the floormat in the footwell.
XPress studs :onto retainers ;.
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To avoid damage to the vehicle, deactivate
Distance Pilot DISTRONIC and the HOLD
function in the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and the sliding sunroof
are fully closed.
Rthat the blower of the ventilation/heating
system is switched off (OFF button has
been pressed).
Rthe windshield wiper switch is at position
g.
The vehicle may otherwise be damaged.
!In car washes with a towing mechanism,
make sure that the automatic transmission is
in transmission position i; otherwise, the
vehicle could be damaged.
RVehicles with a SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door or
front-passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position jauto-
matically and locks the wheels. You can
prevent this by shifting the automatic trans-
mission to ibeforehand.
RVehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position jauto-
matically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position i:
XMake sure the vehicle is stationary and the
ignition is switched off.
XTurn the SmartKey to position in the ignition
lock2(Ypage 135).
Use the SmartKey instead of the Start/Stop
button on vehicles with KEYLESS-GO.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises caused by residue on t
he windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all countries
concerned.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlets.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
Care327
Maintenance and care
Z

XVehicles with the AIRMATIC package:
make sure that the normal vehicle level is
selected (
Ypage 185).
XVehicles with the Off-Road Engineering
package:make sure that the normal vehicle
level is selected (
Ypage 179).
XSwitch off the engine.
XVehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO: open the driv-
er's door.
The vehicle electronics are now in position
u. This means no SmartKey is in the ignition
lock.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(
Ypage 135).
XMake sure that the engine cannot be started
via your smartphone (Ypage 137).
XMake sure that the passengers are not endan-
gered as they do so. Make sure that no one is
near the danger area while a wheel is being
changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier.
XGet out of the vehicle. Pay attention to traffic
conditions when doing so.
XClose the driver's door.
XUnload heavy luggage.
iOnly operate the tire inflation compressor
using a 12 V socket, even if the ignition is
turned off (
Ypage 308).
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low
, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one
or more tires. The affected tire must not show
any clearly visible damage.
You can recognize a MOExtended tire by the
MOExtended marking which appears on the sidewall of the tire. You will find this marking
next to the tire size designation, the load-bear-
ing capacity and the speed index (
Ypage 366).
MOExtended tires may only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor.
If a pressure loss warning message appears
in the multifunction display:
Robserve the instructions in the display mes-
sages (Ypage 268).
Rcheck the tire for damage
Rif driving on, observe the following notes
The driving distance possible in run-flat mode is
approximately 50 miles (80 km) when the vehi-
cle is partially laden and approximately 18 miles
(30 km) when the vehicle is fully laden.
In addition to the vehicle load, the driving dis-
tance possible depends upon:
RVehicle speed
RRoad condition
ROutside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions
or maneuvers, or it can be increased through a
moderate style of driving.
The driving di stance p
ossible in run-flat mode is
counted from the moment the tire pressure loss
warning appears in the multifunction display.
You must not exceed a maximum permissible
speed of 50 mph (80 km/h).
iWhen replacing one or all tires, please
observe the following specifications for your
vehicle's tires:
Rsize
Rtype and
Rthe "MOExtended" mark
If a tire has gone flat and cannot be replaced with a MOExtended tire, a standard tire may
be used as a temporary measure. Make sure
that you use the proper size and type (sum-
mer or winter tire).
iVehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the fac-
tory. It is therefore recommended that you
additionally equip your vehicle with a TIREFIT
kit if you mount tires that do not feature run-
flat properties, e.g. winter tires. A TIREFIT kit
may be obtained from a qualified specialist
workshop.
336Flat tire
Breakdown assistance

driver's or front-passenger door, which could
damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other-
wise be damaged.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
i when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position i
Disarm the automatic locking feature before the vehicle is towed (
Ypage 239). You could other-
wise be locked out when pushing or towing the
vehicle.
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m)and must not
exceed a towing speed of 6 mph (10 km/h). For
longer distances, have the vehicle loaded and
transported.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the front and
rear behind covers :;.
XRemove the towing eye from the vehicle tool
kit (Ypage 335).
XTo open the cover at the front: press the
mark on cover :inwards in the direction of
the arrow.
XTo open the cover at the rear: insert a flat,
blunt object into the cutout and lever
cover ;out of the bumper.
XTake cover :or; off the opening.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XPosition cover :or; in the bumper and
press the cover on until it engages.
XPlace the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground
The automatic transmission shifts to position
j automatically when you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock.
346Towing and tow-starting
Breakdown assistance

XRemove theSmartKey from th eignition lock.
Or, on vehicles wit hKEYLESS-GO start function
or KEYLESS‑ GO:
XOpen thedriver' sdoor .
The vehicl eelectronics are no win ke yposi-
tion u.This is th esam eas th eSmartKey
having been removed.
The driver’s door can be closed again .
XSecureth evehicl eagainst rollin gaway
(Ypage 156).
All indicator lamp sin th einstrumen tcluste r
mus tbe off .
The fuses are locate din various fus eboxes:
RFus ebox on th efront-passenger side of th e
dashboar d
RFusebox in th eengin ecompartmen ton th e
right-hand side of th evehicle, when viewed in
th edirection of travel
RFus ebox under th erear bench seat
Dashboard fuse box
!
Do no tuse apointe dobjec tsuc has ascrew-
driver to open th ecover in th edashboard. You
could damag eth edashboar dor th ecover .
Mercedes-Ben zrecommends that you hav ethis
wor kperformed at aqualified specialist work-
shop, e.g. at an authorize dMercedes-Ben zCen -
ter.
XOpen th efront-passenger door .
XTo open:pull cover :outwards in th edirec-
tion of th earrow and remove it .
XTo close:clipin cover :on th efron tof th e
dashboard.
XFold cover :inwards until it engages.
Fuse box in the engine compartment
GWARNIN G
When th ehoo dis open and th ewindshield
wiper sare set in motion ,you can be injured by
th ewiper linkage. There is aris kof injury.
Always switch off th ewindshield wiper sand
th eignition before opening th ehood.
XOpen th ehoo d (Ypage 321).
XUse adry cloth to remove any moisture from
th efus ebox .
XTo open :open clamps ;.
XFold up cover :in th edirection of th earrow
and remove it .
XTo close:checkwhether th eseal is seated
correctl yin cover :.
XInsertcover :at th eside of th efus ebox int o
th eretainers .
XFold down cover :and close clamps ;.
XClose thehood.
Fuses349
Breakdown assistance
Z