2018 MERCEDES-BENZ GLC SUV ESP

Driving downhill................................ 16 8
Driving in mountainous terrain
Approach/departur eangle ............ 16 8
Driving off-road
Drivin gdownhill ............................ .168
see Off-road driving
Driving on flooded roads .................. 165
Driving safety system
Active Brake Assist .......................... 67
Crosswind Assist .............................7 3
Driving safet ysystems
AB S(Anti-loc kBraking System) ...... .66
Active Brake Assist with cross-
traffic function ................................. 73
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 68
BAS (Brake Assist System) .............. 67
Distance warning function ............... 67
EBD (electronic brake force distri-
bution) ............................................. 73
ESP
®(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 76
Driving system
AIR BODY CONTROL ...................... 184
AMG sports suspension based on
AIR BODY CONTROL ...................... 186
Distance Pilot DISTRONIC ............. 170
Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
Off-road program ........................... 181
Parking assist PARKTRONIC .......... 191
Parking Pilot .................................. 188
RACE START (Mercedes-AMG
vehicles) ........................................ 183
Driving systems
360°camera .................................. 199
Active Blind Spot Assist ................. 209
Active Lane Keeping Assist ............ 212
ATTENTION ASSIST ........................ 203
Blind Spot Assist ............................ 205
Cruise control ................................ 169
Display message ............................ 256
Driving Assistance Plus package ... 209
HOLD function ............................... 178
Lane Ke
eping Assist ...................... 207 Lane Tracking package .................. 205
Rear view camera .......................... 194
Traffic Sign Assist .......................... 205
Driving tips
Automatic transmission ................. 149
Brakes ........................................... 163
Break-in period .............................. 135
Distance Pilot DISTRONIC ............. 176
Downhill gradient ........................... 163
Drinking and driving ....................... 161
Driving in winter ............................. 165
Driving on flooded roads ................ 165
Driving on sand .............................. 167
Driving on wet roads ...................... 164
Exhaust check ............................... 161
Fuel ................................................ 161
General .......................................... 160
Hydroplaning ................................. 164
Icy road surfaces ........................... 165
Important safety notes .................. 135
Limited braking efficiency on sal-
ted roads ....................................... 163
Off-road driving .............................. 165
Snow chains .................................. 351
Subjecting brakes to a load ........... 163
The first 1000 miles (1500 km) ..... 135
Tire ruts ......................................... 167
Towing a trailer .............................. 215
Traveling uphill ............................... 168
Wet road surface ........................... 163
DSR (Downhill Speed Regulation)
Display message ............................ 259
Function/notes ............................. 180
DVD video
Operating (on-board computer) ..... 229
see also Digital Operator's Man-
ual .................................................. 280
DYNAMIC SELECT switch
Automatic transmission ................. 144
Climate control (dual-zone auto-
matic climate control) .................... 127
E
EASY-ENTRY featureFunction/notes ............................. 106
EASY-EXIT feature
Function/notes ............................. 106
10Index

EBD (electronic brake force distri-
bution)Display message ............................ 242
Function/notes ................................ 73
ECO display
Function/notes ............................ .161
On-board computer ....................... 225
ECO start/stop function
Automatic engine start .................. 141
Automatic engine switch-off .......... 141
Deactivating/activating ................. 142
General information ....................... 141
Important safety notes .................. 140
Introduction ................................... 140
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door ....................................8 5
Vehicle .............................................8 5
Emergency Tensioning Devices
Activation ......................................... 56
Emergency unlocking
Tailgate ............................................ 90
Emissions control
Service and warranty information .... 29
Engine
Check Engine warning lamp ........... 274
Display message ............................ 252
ECO start/stop function ................ 140
Engine number ............................... 377
Irregular running ............................ 143
Jump-starting ................................. 341
Starting (important safety notes) ... 138
Starting problems .......................... 143
Starting the engine with the
SmartKey ....................................... 138
Starting via smartphone ................ 139 Starting with the Start/Stop but-
ton ................................................. 138
Switching off .................................. 158
Tow-starting (vehicle) ..................... 347
Engine el ectro
nics
Problem (malfunction) ................... 143
Engine oil
Adding ........................................... 320
Additives ........................................ 380
Checking the oil level ..................... 319
Checking the oil level using the
dipstick .......................................... 320
Checking the oil level using the
on-board computer ........................ 320
Display message ............................ 254
Filling capacity ............................... 380
General notes ................................ 379
Notes about oil grades ................... 379
Notes on oil level/consumption .... 319
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 235
Entering an address
see also Digital Operator's Man-
ual .................................................. 280
ESC (Electronic Stability Control)
see ESP
®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 236
Characteristics ................................. 70
Crosswind Assist ............................. 73
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 71
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 70
Display message ............................ 240
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 70
Trailer stabilization ........................... 72
Warning lamp ................................. 271
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 69
Exhaust
see Exhaust pipe
Exhaust check ................................... 161
Index11

Exhaust pipeCleaning ........................................ .328
Exterior lighting
Cleaning ......................................... 327
Setting options .............................. 112
see Lights
Exterior mirrors
Adjusting ....................................... 107
Dipping (automatic) ....................... 108
Folding in/out (automatically) ....... 108
Folding in/out (electrically) ........... 108
Out of position (troubleshooting) ... 108
Setting ........................................... 108
Storing settings (memory func-
tion) ............................................... 110
Storing the parking position .......... 109
Eyeglasses compartment ................. 291
F
Favorites
Overview ........................................ 283
Features ............................................. 302
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 369
MOExtended tires .......................... 334
Preparing the vehicle ..................... 334
TIREFIT kit ...................................... 335
Floormats ........................................... 317
Frequencies
Mobile phone ................................. 375
Two-way radio ................................ 375
Front wheel arch
Removing/installing the cover ....... 118
Front wheel arch cover
Installing/removing ....................... 118
Fuel
Additives ........................................ 379
Consumption statistics .................. 225
Displaying the current consump-
tion ................................................ 225
Displaying the range ...................... 225
Driving tips .................................... 161
E10 ................................................ 378
Fuel gauge ....................................... 37
Gasoline ......................................... 378
Grade (gasoline) ............................ 378 Important safety notes .................. 378
Problem (malfunction) ................... 157
Refueling ........................................ 155
Tank content/reserve fuel ............. 378
Fuel level
Calling up the range (on-board
computer) ...................................... 225
Fuel tank
Capacity ........................................ 378
Problem (malfunction) ................... 157
Fuses
Allocation chart ............................. 348
Before changing ............................. 347
Dashboard fuse box ....................... 347
Fuse box in the cargo compart-
ment .............................................. 348
Fuse box in the engine compart-
ment .............................................. 348
Fuse box in the front-passenger
footwell .......................................... 347
Important safety notes .................. 347
G
G-Meter (on-board computer,
Mercedes-AMG vehicles) .................. 236
Garage door opener
Clearing the memory ..................... 317
General notes ................................ 314
Important safety notes .................. 314
Opening/closing the garage doo r..3 16
Problems when programming ........3 16
Programming (button in the rear-
view mirror) ................................... 315
Synchronizing the rolling code ....... 315
Gasoline ............................................. 378
Gear indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 235
Genuine parts ...................................... 28
Glove box ...........................................2 91
Google™ Local Search
see also Digital Operator's Man-
ual ..................................................2 80
H
Handling control system
see ESP®(Electronic Stability Program)
12Index

Operation ......................................... 52
System self-test ...............................54
Occupant safety
Air bags ...........................................4 9
Automatic measures after an acci-
dent ................................................. 59
Belt warning .....................................4 9
Childr eninthe vehicle .................... .60
Important safety notes .................... 44
Introduction to the restraint sys-
tem .................................................. 44
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 45
Pets in the vehicle ........................... 65
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Restraint system warning lamp ........ 45
Seat belt .......................................... 45
OCS
Conditions ....................................... 52
Faults ............................................... 55
Operation .........................................5 2
System self-test ............................... 54
Odometer ........................................... 224
Off-road driving
Approach/departure angle ............ 384
Checklist after driving off-road ...... 167
Checklist before driving off-road .... 167
General information ....................... 166
Important safety notes .................. 165
Maximum gradient climbing abil-
ity .................................................. 384
Maximum water depth ................... 383
Traveling uphill ............................... 168
Off-road program
Activating/deactivating. ................ 183
General notes ................................ 181
Overview of programs .................... 182
Off-road system
DSR ............................................... 180
Off road drive pro gram .................. 181
Off-roa

d 4ETS .................................. 70
Off-road ESP
®.................................. 72 Oil
see Engine oil
On-board computer
AMG menu ..................................... 235
Assistance graphic menu ............... 231
Assistance menu ........................... 232
Display messages .......................... 239
Displaying a service message ........ 323
Displays and operation .................. 220
Distance Pilot DISTRONIC ............. 175
Factory settings ............................. 235
G-Meter ......................................... 236
Head-up display ............................. 223
Head-up display menu ................... 233
Important safety notes .................. 220
Instrument cluster menu ............... 234
Lights menu ................................... 234
Media menu ................................... 228
Menu overview .............................. 224
Message memory .......................... 239
Navigation menu ............................ 226
RACETIMER ................................... 237
Radio menu ................................... 228
Service menu ................................. 231
Settings menu ............................... 231
Standard display ............................ 224
Telephone menu ............................ 230
Trip menu ...................................... 224
Video DVD operation ..................... 229
Opening and closing the side trim
panels ................................................. 119
Operating safety
Declaration of conformity ................ 31
Important safety notes .................... 31
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 27
Operator's Manual
Overview .......................................... 29
Vehicle equipment ........................... 29
Outside temperature display ........... 221
Overhead control panel ...................... 42
Override feature
Rear side windows ........................... 65
16Index

Maximum loaded vehicle weight
(definition) .....................................368
Maximum permissible tire pres-
sure (definition) .............................3 68
Maximum tire load ......................... 366
Maximum tire load (definition) ....... 368
MOExtended tires .......................... 351
Optional equipment weight (defi-
nition) ............................................ 369
PSI (pounds per square inch) (def-
inition) ...........................................3 68
Replacing ....................................... 369
Service life ..................................... 350
Sidewall (definition) ....................... 368
Snow chains .................................. 351
Speed rating (definition) ................ 368
Storing ...........................................3 70
Structure and characteristics
(definition) ..................................... 367
Summer tires in winter .................. 351
Temperature .................................. 363
TIN (Tire Identification Number)
(definition) ..................................... 369
Tire bead (definition) ......................3 68
Tire pressure (definition) ................ 368
Tire pressures (recommended) ...... 367
Tire size (data) ............................... 373
Tire size designation, load-bearing
capacity, speed rating .................... 364
Tire tread ....................................... 350
Tire tread (definition) ..................... 368
Total load limit (definition) ............. 369
Traction ......................................... 363
Traction (definition) ....................... 369
Tread wear ..................................... 363
Uniform Tire Quality Grading
Standards ...................................... 362
Uniform Tire Quality Grading
Standards (definition) .................... 367
Wear indicator (definition) ............. 369
Wheel and tire combination ........... 373
Wheel rim (definition) .................... 367
see Flat tire
Top Tether ............................................ 62
Touchpad
Changing the station/music
track .............................................. 283
C

haracter suggestions ................... 282 Deleting characters ....................... 282
Entering a space ............................ 282
Entering characters ....................... 282
Gesture control .............................. 282
Handwriting recognition ................ 282
Operating the touchpad ................. 282
Overview ........................................ 282
Quick access for Audio .................. 283
Switching ....................................... 282
Switching input line ....................... 282
Tow-starting
Emergency engine starting ............ 347
Important safety notes .................. 343
Towing a trailer
Axle load, permissible .................... 384
Cleaning the trailer tow hitch ......... 329
Coupling up a trailer ...................... 216
Decoupling a trailer ....................... 218
Driving tips .................................... 215
ESP
®(Electronic Stability Pro-
gram) ............................................... 72
Important safety notes .................. 214
Installing the ball coupling ............. 216
Lights display message .................. 251
Power supply ................................. 218
Pulling away with a trailer .............. 140
Removing the ball coupling ............ 218
Trailer loads ................................... 384
Towing away
Important safety guidelines ........... 343
Installing the towing eye ................ 344
Notes for 4MATIC vehicles ............ 346
Removing the towing eye ............... 345
Transporting the vehicle ................ 346
With both axles on the ground ....... 345
Towing eye ......................................... 333
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 280
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 232
Display message ............................ 259
Function/notes ............................. 205
Important safety notes .................. 205
Index23

Vehicle levelAIR BODY CONTROL ...................... 185
Display message ............................ 256
Video
Operating the DVD ......................... 229
see also Digital Operator's Man-
ual .................................................. 280
VIN
Seat ............................................... 377
Type plate ...................................... 376
W
Warning and indicator lampsABS ................................................ 271
Active Brake Assist ........................ 277
Airbag ............................................ 274
Brakes ........................................... 270
Coolant .......................................... 275
Distance warning ........................... 277
Engine diagnostics ......................... 274
ESP
®.............................................. 271
ESP®OFF ....................................... 273
Fuel tank ........................................ 274
General notes ................................ 268
Overview .......................................... 37
Parking brake ................................ 274
PASSENGER AIR BAG ...................... 45
Reserve fuel ................................... 274
Restraint system ............................ 274
Seat belt ........................................ 269
SPORT handling mode ................... 273
Steering ......................................... 279
Tire pressure monitor .................... 278
Warranty .............................................. 29
Washer fluid
Display message ............................ 267
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 280
Wheel and tire combinations
Tires ............................................... 373
Wheel bolt tightening torque ........... 373
Wheel chock ...................................... 370
Wheels
Changing a wheel .......................... 369
Checking ........................................ 349
Cleaning ......................................... 326 Important safety notes .................. 349
Information on driving .................... 349
Interchanging/changing ................ 369
Mounting a new wheel ................... 372
Mounting a wheel .......................... 370
Removing a wheel .......................... 372
Snow chains .................................. 351
Storing ........................................... 370
Tightening torque ........................... 373
Wheel size/tire size ....................... 373
Window curtain air bag
Display message ............................ 248
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 130
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 322
Important safety notes .................. 381
Windshield wipers
Problem (malfunction) ................... 123
Rear window wiper ........................ 121
Replacing the wiper blades ............ 121
Switchi
ng on/off ........................... 120
Winter driving
Important safety notes .................. 351
Slippery road surfaces ................... 165
Snow chains .................................. 351
Winter operation
Radiator cover ............................... 319
Summer tires ................................. 351
Winter tires
M+S tires ....................................... 351
Wiper arm
Moving to a vertical position .......... 121
Wiper blades
Cleaning ......................................... 327
Important safety notes .................. 121
Replacing ....................................... 121
Replacing (rear window) ................ 122
Replacing (windshield) ................... 121
Without changing gears
Display message ............................ 265
Wooden trim (cleaning instruc-
tions) .................................................. 330
Index25

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
28Genuine Mercedes-Benz parts
Introduction

subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada:"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge. Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rtechnical data for the vehicle
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
an authorized Mercedes-Benz Center or, if nec-
32Operating safety
Introduction