2018 MERCEDES-BENZ GLC SUV ESP

Replacing rear bulbs (vehicles with
halogen headlamps)
Opening and closing the side trim pan-
els
Example: right-hand side paneling
You must open the side trim panel in the cargo
compartment before you can replace the bulbs
in the tail lamps.
XTo open: release right or left side trim
panel :at the top and fold it down in the
direction of the arrow.
XTo close: insert side trim panel :.
Rear lamp cluster
Changing the backup lamp
Due to their location, have the bulbs in the
backup lamp in the tailgate replaced at a quali-
fied specialist workshop.
XSwitch off the lights.
XOpen the tailgate.
Example: right-hand side handle
XIn recess?on the inside of the closing han-
dle, pry off and remove the upper section of handle
=with a flat, smooth object, e.g. a
screwdriver.
XPull the lower section of handle :with a
strong tug to remove it from the trim and then place it to one side.
XReach under the right-hand side of trim B
and lightly tug along the entire length of the
trim in order to unclip it.
XPull out connector Cof the surround lighting
by releasing the latches.
XVehicles with EASY-PACK tailgate: pull out the
plug connector for the switch at the top right
of the trim.
XVehicles with electric fold-out trailer tow
hitch: unlock and pull out the plug connector
for the switch at the top left of the trim.
XPlace trim Bto one side.
XUnclip the remaining part of trim Dfrom the
assembly on the corresponding side using a
sudden, sharp movement, until bulb holder
E is accessible.
Replacing bulbs119
Lights and windshield wipers
Z

Switching the rear window wipers
on/off
:èSwitch
2bWipes with washer fluid
3ISwitches on intermittent wiping
40 Switches off intermittent wiping
5b Wipes with washer fluid
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XTurn switch :on the combination switch to
the corresponding position.
When the rear window wiper is switched on,
the è symbol appears in the instrument
cluster.
Replacing the wiper blades
Important safety notes
GWARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
!Never open the hood/tailgate if a wiper arm
has been folded away from the windshield/
rear window.
Never fold a windshield wiper arm without a
wiper blade back onto the windshield/rear
window.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release the
wiper arm without a wiper blade and it falls
onto the windshield/rear window, the wind- shield/rear window may be damaged by the
force of the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified spe-
cialist workshop.
!To avoid damaging the wiper blades, make
sure that you touch only the wiper arm of the
wiper.
Changing the windshield wiper blades
Moving the wiper arms to a vertical posi-
tion
On vehicles without KEYLESS-GO or KEY-
LESS‑GO start function:
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XSet the windshield wipers to the °posi-
tion on the combination switch.
XWhen the wiper arms are vertical to the hood,
turn the SmartKey to position uin the igni-
tion lock and remove SmartKey.
XFold the wiper arm away from the windshield.
On vehicles with KEYLESS-GO or KEY-
LESS‑GO start function:
XSwitch off the engine.
XRemove your foot from the brake pedal.
XSet the windshield wiper to the °position
on the combination switch.
XPress the Start/Stop button repeatedly until
the windshield wiper starts.
XWhen the wiper arms are vertical to the hood,
press the Start/Stop button.
XFold the wiper arm away from the windshield.
Removing the wiper blades
Windshield wipers121
Lights and windshield wipers
Z

XTo deactivate:press the!rocker switch
up or down.
The indicator lamp above the !rocker
switch goes out.
Residual heat is deactivated automatically:
Rafter approximately 30 minutes
Rwhen the ignition is switched on
Rif the battery voltage drops
Perfume atomizer
Operating the perfume atomizer
GWARNING
If children open the vial, they could drink the
perfume or it could come into contact with
their eyes. There is a risk of injury. Therefore,
do not leave children unsupervised in the vehi-
cle.
If the perfume liquid has been drunk, consult
a doctor. If perfume comes into contact with
your eyes or skin, rinse the eyes with clean
water. If you continue to experience difficul-
ties, consult a doctor.
HEnvironmental note
Full vials must not be dis-
posed of with household
waste. They must be collec-
ted separately and recycled
to protect the environment.
Dispose of full vials in an
environmentally responsible
manner and take them to a
harmful substance collec-
tion point.
:Vial lid
;Vial
The perfume atomizer helps to improve driving
comfort.
Via the multimedia system you can:
Rswitch the perfume atomizer on/off
(Ypage 285)
Rregulate the perfume intensity (Ypage 285)
The following conditions can affect your percep-
tion of the perfume intensity:
Roperating mode of automatic climate control
Rinterior temperature
Rtime of year or day
Rair humidity
Rphysiological condition of occupants, e.g. fati-
gue or hunger
The perfume atomizer is active only when the
glove box is closed.
The perfume atomizer is provided with a pre-fil-
led vial. You can also choose from a variety of
pre-filled vials and an empty vial which you can
fill yourself.
If you refill an empty perfume vial, observe the
separate information sheet attached to the vial.
!If you do not use genuine Mercedes-Benz
interior perfumes, observe the safety notes
on the perfume packaging.
Do not refill the pre-filled vial when it is empty.
Dispose of the used vial after use.
XTo insert the perfume vial: open the glove
box (Ypage 291).
XSlide the perfume vial into the holder as far as
it will go.
XTo remove the perfume vial: pull out the
perfume vial.
132Operating the climate control systems
Climate control

GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine while stationary.
Pull away immediately. Avoid high engine
speeds and full throttle until the engine has
reached its operating temperature.
In vehicles with automatic transmission,
engage positions P and R only when the vehi-
cle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Hybrid vehicles: be sure to observe the notes
in the Supplement. Otherwise, you may not rec-
ognize dangers.
Key positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Start/Stop button
General notes
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
136Driving
Driving and parking

To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO. (Ypage 79)
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
If you lock the vehicle with the SmartKey remote control or with KEYLESS-GO, after a short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 84), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with the Start/Stop button
:Start/Stop button
;Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Warning and indicator lamps: see
(
Ypage 268). If Start/Stop button
:has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
XTo switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windshield wipers, for example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when in
this position
XTo switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
The ignition is switched off again if:
Ryou do not start the engine from this position within 15 minutes
Ryou press Start/Stop button :once when in
this position
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :once when in
this position
Removing the Start/Stop button
You can remove the Start/Stop button from the ignition lock and start the vehicle as normal
using the SmartKey.
It is possible to switch between Start/Stop but-
ton mode and key operation only when the
transmission is in position j.
XRemove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
Driving137
Driving and parking
Z

be moved but the parking lock remains
engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 160).
Pulling away with a trailer
To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake.
XPress and hold handle :.
The electric parking brake continues to brake
and prevent the vehicle from rolling back-
wards.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
remains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination is held by the driving force of the engine, release
lever :.
The electric parking brake is released.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster goes out.
For further information on the electric parking
brake, see (
Ypage 159).
Hill start assist
Hill start assist helps you when pulling away
forward or in reverse on an uphill gradient. It
holds the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient.
Rthe transmission is in position i
Rthe electric parking brake is applied.
RESP®is malfunctioning
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
140Driving
Driving and parking

figuring drive programIwith the multimedia sys-
tem (see the Digital Operator's Manual).
Problems with the engine
ProblemPossible causes/consequences and MSolutions
The engine does not
start.The HOLD function or Distance Pilot DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 179) or Distance Pilot
DISTRONIC (Ypage 176).
XTry to start the engine again (Ypage 138).
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position uin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 138). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gage display is at the
reserve level.The fuel tank is empty.
XRefuel the vehicle.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 341).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 138).
If the engine still does not start:
XConsult a qualified specialist workshop.
Driving143
Driving and parking
Z

ProblemPossible causes/consequences andMSolutions
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
display indicates a value
within the red band.The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 322). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information
Use the DYNAMIC SELECT switch to select the
drive program.
Available drive programs for Mercedes-
AMG GLC 43 4MATIC:
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
IIndividualIndividual settings
Available drive programs for Mercedes-
AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+:
RACE
(S‑MODEL)Driving characteristics suit-
able for a race circuit
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
IIndividualIndividual settings
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe driver assistance systems
RESP®(Mercedes-AMG GLC 63 4MATIC+/
GLC 63 S 4MATIC+)
Rthe position of the exhaust flap (Mercedes-
AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+)
Rthe setting of the ECO start/stop function
Rthe availability of gliding mode
Rthe climate control
Further information for automatic drive program
characteristics (
Ypage 150).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this under "DYNAMIC SELECT" in the
vehicle's Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. Further information about starting
the engine (
Ypage 138).
144DYNAMIC SELECT switch
Driving and parking