2018 MERCEDES-BENZ GLC SUV oil

available engine and care oils are suitable for
this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing.
XClean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it becomes dirty or corroded.
XRemove rust on the ball, e.g. with a wire
brush.
XRemove dirt with a clean, lint-free cloth or a
brush.
XAfter cleaning, lightly oil or grease the ball
coupling.
XCheck that the vehicle's trailer tow hitch is
working properly.
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to irreparable dam-
age to the display.
XBefore cleaning the display, make sure that it
is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-
ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Care329
Maintenance and care
Z

Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning
the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are unsure as to whether the trim pieces are
chrome-plated or not, consult an authorized
Mercedes-Benz Center.
XWipe the wooden trim and trim pieces with a
damp, lint-free cloth, e.g. a microfiber cloth.
XTrim elements with piano black finish:
wipe with a soft, damp cotton cloth. Use clean
water.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used often, these can damage
the cover.
Note that regular care is essential to ensure that
the appearance and comfort of the covers is
retained over time.
Genuine leather seat covers
!To retain the natural appearance of the
leather, observe the following cleaning
instructions:
RClean genuine leather covers carefully with a damp cloth and then wipe the covers
down with a dry cloth.
RMake sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
ROnly use leather care agents that have
been tested and approved by Mercedes- Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
Rdifferences in the texture
Rmarks caused by growth and injury
Rslight nuances of color
These are characteristics of leather and not
material defects.
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
Rclean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergen
t (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning results
depend on the type of dirt and how long it
has been there.
Rclean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
XUse clean, lukewarm water and soap solution.
330Care
Maintenance and care

Where will I find...?
Reflective safety jacket
Removing/replacing the reflective
safety jacket
The reflective safety jackets are located in the
safety jacket compartments in the stowage
compartments of the front doors. There are also
safety jacket compartments in the stowage
compartments of the rear doors, in which reflec-
tive safety jackets can be stowed.
XTo remove: pull out safety jacket bag :with
the reflective safety jacket by loop ;.
XOpen safety jacket bag:and pull out the
reflective safety jacket.
XTo stow: fold the reflective safety jacket, roll
it up and stow it in safety jacket bag :.
XSlide safety jacket bag:along the lower
edge of the armrest into the safety jacket
compartment. Meanwhile, ensure that
loop ;hangs out well within reach.
XObserve the legal requirements in each indi-
vidual country for the use of safety jackets.
iRemove a new reflective safety jacket from
its packaging material before sliding it into
the safety jacket compartment. The packag-
ing material may otherwise cause it to slip out
or make removing it difficult.
Information on reflective safety jackets
:Maximum number of washes
;Maximum wash temperature
=Do not bleach
?Do not iron
ADo not use a laundry dryer
BDo not dry-clean
CThis is a class 2 jacket
RThe safety jackets only meet the require-
ments defined by the legal standard:
-if the correct size is used
-if the reflective safety jackets are correctly
fastened
RBefore use, ensure that the reflective safety
jackets are clean and intact. The special prop-
erties may otherwise be compromised.
RThe reflective safety jackets should be stored
in their original packaging in a dry place away
from sources of heat and light.
RThe maximum number of washes specified is not the only factor influencing the life span of
the reflective safety jackets. Their life span
also depends on use, care, storage, etc.
RThe reflective safety jackets should be dis-
posed of and replaced with new ones:
-after 15 washes, and/or
-if the reflective strips have become
scratched, and/or
-if the backing material and/or reflective
strips have become soiled and cannot be
cleaned off, and/or
-if the fluorescence has faded, for example
due to the effects of sunlight
RDispose of reflective safety jackets in an envi-
ronmentally responsible manner. To do so,
contact your local waste disposal company.
332Where will I find...?
Breakdown assistance

have attained a pressure of at least 200 kPa
(2.0 bar/29 psi).
If a pressure of 200 kPa (2.0 bar/29 psi) has
been attained after five minutes, see "Tire pres-
sure reached" (
Ypage 337).
If a tire pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after five minutes, see "Tire
pressure not reached" (
Ypage 337).
If tire sealant has escaped, clean it off affected
areas as quickly as possible. Use plain water if
possible.
If your clothes are soiled with tire sealant, have
them cleaned with perchloroethylene at a dry
cleaner as soon as possible.
Tire pressure not reached
If a tire pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of the
faulty tire.
Tire sealant may escape when the filler hose is
unscrewed.
XVery slowly drive forwards or reverse approx-
imately 30 ft (10 m).
XPump up the tire again.
After a maximum of ten minutes, the tire pres-
sure must be at least 200 kPa (2.0 bar/
29 psi).
GWARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tire pressure reached
GWARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tire that
has been repaired using tire sealant.
The maximum permissible speed for a tire
sealed with tire sealant is 50 mph (80 km/h).
The upper part of the TIREFIT sticker must be
affixed to the instrument cluster in the driver's
field of vision.
If a tire pressure of 200 kPa (2.0 bar/29 psi) has
been attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of the
faulty tire.
Tire sealant may escape when the filler hose is
unscrewed.
XStow the tire sealant bottle and the tire infla-
tion compressor.
XPull away immediately .
XStop after driving for approximately ten
minutes and check the tire pressure with the
tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
GWARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
In cases such as the one mentioned above, con- tact an authorized Mercedes-Benz Center. Or
call 1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
XCorrect the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the Tire and
Loading Information placard on the B-pillar on
the driver's side or the tire pressure table in
the fuel filler flap for values.
XTo increase the tire pressure: switch on the
tire inflation compressor.
Flat tire337
Breakdown assistance
Z

Speed rating
The speed rating is part of the tire identification.It specifies the speed range for which the tire is
approved.
GVW (Gross Vehicle Weight)
The gross vehicle weight includes the weight of the vehicle including fuel, tools, the spare wheel,
accessories installed, occupants, luggage and
the drawbar noseweight, if applicable. The gross
vehicle weight must not exceed the gross vehi-
cle weight rating GVWR as specified on the vehi- cle identification plate on the B-pillar on the
driver's side.
GVWR (Gross Vehicle Weight Rating)
The GVWR is the maximum permissible gross
weight of a fully loaded vehicle (the weight of the
vehicle including all accessories, occupants,
fuel, luggage and the drawbar noseweight, if
applicable). The gross vehicle weight rating is
specified on the vehicle identification plate on
the B-pillar on the driver's side.
Maximum loaded vehicle weight
The maximum weight is the sum of:
Rthe curb weight of the vehicle
Rthe weight of the accessories
Rthe load limit
Rthe weight of the factory installed optional
equipment
Kilopascal (kPa)
Metric unit for tire pressure. 6.9 kPa corre-
sponds to 1 psi. Another unit for tire pressure is
bar. 100 kilopascals (kPa) are the equivalent of
1 bar.
Load index
In addition to the load-bearing index, the load
index may also be imprinted on the sidewall of
the tire. This specifies the load-bearing capacity
more precisely.
Curb weight
The weight of a vehicle with standard equipment
including the maximum capacity of fuel, oil and
coolant. It also includes the air-conditioning sys-
tem and optional equipment if these are instal-
led in the vehicle, but does not include passen-
gers or luggage.
Maximum load rating
The maximum tire load is the maximum permis-
sible weight in kilograms or lbs for which a tire is
approved.
Maximum permissible tire pressure
Maximum permissible tire pressure for one tire.
Maximum load on one tire
Maximum load on one tire. This is calculated by
dividing the maximum axle load of one axle by
two.
PSI (pounds per square inch)
A standard unit of measure for tire pressure.
Aspect ratio
Relationship between tire height and tire width
in percent.
Tire pressure
This is pressure inside the tire applying an out-
ward force to each square inch of the tire's sur-
face. The tire pressure is specified in pounds per
square inch (psi), in kilopascal (kPa) or in bar.
The tire pressure should only be corrected when the tires are cold.
Cold tire pressure
The tires are cold:
Rif the vehicle has been parked with the tires
out of direct sunlight for at least three hours
and
Rif the vehicle has not been driven further than
1 mile (1.6 km)
Tread
The part of the tire that comes into contact with
the road.
Bead
The tire bead ensures that the tire sits securely
on the wheel. There are several steel wires in the
bead to prevent the tire from coming loose from
the wheel rim.
Sidewall
The part of the tire between the tread and the
bead.
368All about wheels and tires
Wheels and tires

the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-ahead position.
XShift the transmission to position j.
XMake sure that the vehicle level is set to "Nor-
mal" on vehicles with AIR BODY CONTROL
(
Ypage 186).
XSwitch off the engine.
XVehicles without KEYLESS-GO:remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics are now in key posi-
tion u. This is the same as the key having
been removed.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (
Ypage 137).
XMake sure that the engine cannot be started
via your smartphone (Ypage 139).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away.
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it
can be found in the tire-change tool kit
(
Ypage 333).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
XFold both plates upwards :.
XFold out lower plate;.
XGuide the lugs on the lower plate fully into the
openings in base plate =.
XPlace chocks or other suitable items under
the front and rear of the wheel that is diago-
nally opposite the wheel you wish to change.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
370Changing a wheel
Wheels an d tires

XMake sure the foot of the jack is directly
beneath the jacking point.
XTurn ratchet wrench?until jack =sits
completely on jacking point ;and the base
of the jack lies evenly on the ground.
XTurn ratchet wrench ?until the tire is raised
a maximum of 1.2 in (3 cm) off the ground.
Removing a wheel
!Do not place wheel bolts in sand or on a dirty
surface. The bolt and wheel hub threads could
otherwise be damaged when you screw them
in.
XUnscrew the uppermost wheel bolt com-
pletely.
XScrew alignment bolt :into the thread
instead of the wheel bolt.
XUnscrew the remaining wheel bolts fully.
XRemove the wheel.
Mounting a new wheel
GWARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel
bolts to come loose. As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event of
damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving.
GWARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always pay attention to the instructions and
safety notes in the "Changing a wheel" section
(
Ypage 369).
Only use wheel bolts that have been designed
for the wheel and the vehicle. For safety rea-
sons, Mercedes-Benz recommends that you
only use wheel bolts which have been approved for Mercedes-Benz vehicles and the respective
wheel.
!To prevent damage to the paintwork, hold
the wheel securely against the wheel hub
while screwing in the first wheel bolt.
XClean the wheel and wheel hub contact sur-
faces.
XSlide the wheel to be mounted onto the align-
ment bolt and push it on.
XTighten the wheel bolts until they are finger-
tight.
XUnscrew the alignment bolt.
XTighten the last wheel bolt until it is finger-
tight.
372Changing a wheel
Wheels and tires

Example: vehicle identification plate (Can-
ada only)
:Paint code
;VIN
iThe data shown on the vehicle identification
plate is used only as an example. This data is
different for every vehicle and can deviate
from the data shown here. You can find the
data applicable to your vehicle on the vehicle
identification plate.
Vehicle identification number (VIN)
XSlide the right-hand front seat to its rearmost
position.
XFold floor covering ;upwards.
The VIN is visible :.
The VIN can also be found on the vehicle iden-
tification plate (
Ypage 376).
The VIN can also be found at the lower edge of
the windshield (
Ypage 377).
Engine number
:Engine number (stamped into the crank-
case)
;VIN (on the lower edge of the windshield)
=Emission control information plate, includ-
ing the certification of both federal and Cali-
fornian emissions standards
Service products and filling capaci-
ties
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels
RLubricants (e.g. engine oil, transmission oil)
RCoolant
RBrake fluid
RWindshield washer fluid
RClimate control system refrigerant
Components and service products must match.
Only use products recommended by Mercedes-
Service products and filling capacities377
Technical data
Z