2018 MERCEDES-BENZ GLC SUV lights

essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Observe the notes in this Operator's Manual
regarding the correct operation of your vehi-
cle and possible damage to the vehicle. Dam-
age to the vehicle which is caused by violation of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty.
QR code for rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
This includes, for example:
Roperating conditions of system components.
For example, fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
Data stored in the vehicle33
Introduction
Z

Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at
regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The6 restraint system warning lamp on the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
A malfunction has occurred if the 6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds with the
engine running
Rlights up again while the engine is running
GWARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not deploy as
intended during an accident. This can affect
for example the Emergency Tensioning
Device or the air bag. This poses an increased
risk of injury or even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
PASSENGER AIR BAG indicator lamp
PASSENGER AIR BAG ON indicator lamp :and
PASSENGER AIR BAG OFF indicator lamp ;are
part of the Occupant Classification System
(OCS). The indicator lamps display the status of the
front-passenger front air bag.
RPASSENGER AIR BAG ON lights up for 60 sec-
onds, subsequently both indicator lamps are
off (PASSENGER AIR BAG ON and OFF): the
front-passenger front air bag is able to deploy
in the event of an accident.
RPASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
If the PASSENGER AIR BAG ON indicator lamp is
off, only the PASSENGER AIR BAG OFF indicator lamp shows the status of the front-passenger
front air bag. The PASSENGER AIR BAG OFF
indicator lamp may be lit continuously or be off.
Depending on the person in the front-passenger
seat, the front-passenger front air bag must
either be deactivated or enabled; see the fol-
lowing points. You must make sure of this both
before and during a journey.
RChildren in a child restraint system:
whether the front-passenger front air bag is
enabled or deactivated depends on the instal-led child restraint system, and the age and
size of the child. Therefore, be sure to observe
the notes on the "Occupant Classification
System (OCS)" (
Ypage 52) and on "Chil-
dren in the vehicle" (Ypage 60). There you
will also find instructions on rearward and
forward-facing child restraint systems on the
front-passenger seat.
RAll other persons: depending on the classi-
fication of the person in the front-passenger
seat, the front-passenger front air bag is ena-
bled or deactivated (
Ypage 52). Be sure to
observe the notes on "Seat
belts“ (
Ypage 45) and "Air bags"
(Ypage 49). There you can also find infor-
mation on the correct seat position.
Seat belts
Introduction
Seat belts are the most effective means of
restricting the movement of vehicle occupants
in the event of an accident or the vehicle rolling over. This reduces the risk of vehicle occupants
coming into contact with parts of the vehicle
interior or being ejected from the vehicle. Fur-
thermore, the seat belt helps to keep the vehicle
Occupant safety45
Safety
Z

The seat belt adjustment will apply a certain
tightening force if any slack is detected between
the vehicle occupant and the seat belt. Do not
grab hold of the seat belt.
You can switch the seat belt adjustment on and
off using the multimedia system. Information on
switching the seat belt adjustment on and off
can be found in the Digital Operating Instruc-
tions.
Belt warning for the driver and front
passenger
The7 seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle occu- pants must wear their seat belts. It may light up
continuously or flash. In addition, there may be
a warning tone.
Regardless of whether the driver's seat belt has
already been fastened, the 7seat belt warn-
ing lamp lights up for six seconds each time the engine is started. If the front doors are closed
and the driver's or front-passenger seat belt has
not been fastened, the 7seat belt warning
lamp lights up again after the six seconds. As
soon as the driver's and front-passenger seat
belts are fastened or a front door is opened
again, the 7seat belt warning lamp goes out.
If the driver's seat belt is not fastened after the
engine is started, an additional warning tone will sound. The warning tone switches off after six
seconds or once the driver's seat belt is fas-
tened.
If the vehicle's speed exceeds 15 mph
(25 km/h) once and the driver's and front-
passenger seat belts are not fastened, a warning
tone sounds. A warning tone also sounds with
increasing intensity for 60 seconds or until the
driver or front passenger have fastened their
seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt warn-
ing is activated again.
Air bags
Introduction
The installation point of an air bag can be rec-
ognized by the AIRBAG marking.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The air bag provides additional protection in appli-
cable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independ-
ently from one another (
Ypage 56).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes
GWARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
Rhave fastened their seat belts correctly,
including pregnant women
Rare sitting correctly and maintain the great-
est possible distance to the air bags
Rfollow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
RAdjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of
the head restraint must support the head at
about eye level.
RMove the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely.
ROnly hold the steering wheel on the outside.
This allows the air bag to be fully deployed.
RAlways lean against the backrest while driv-
ing. Do not lean forward or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags.
RAlways keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-
Occupant safety49
Safety
Z

Window curtain air bags:are integrated into
the side of the roof frame and deployed in the
area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or arms.
If the restraint system control unit detects a side
impact, the window curtain air bag is deployed
on the side on which the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(
Ypage 56).
Occupant Classification System
(OCS)
Introduction
The Occupant Classification System (OCS) cat-
egorizes the person in the front-passenger seat.
Depending on that result, the front-passenger
front air bag is either enabled or deactivated.
The system does not deactivate:
Rthe side impact air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Devices
Requirements
To be classified correctly, the front passenger
must sit:
Rwith the seat belt fastened correctly
Rin an almost upright position with their back
against the seat backrest
Rwith their feet resting on the floor, if possible
If the front passenger does not observe these
conditions, OCS may produce a false classifica-
tion, e.g. because the front passenger:
Rtransfers their weight by supporting them-
selves on a vehicle armrest
Rsits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat, be
sure to observe the correct positioning of the
child restraint system. Never place objects
under or behind the child restraint system, e.g. a
cushion. Fully retract the seat cushion length.
The entire base of the child restraint system must always rest on the seat cushion of the
front-passenger seat. The backrest of the
forward-facing child restraint system must lie as
flat as possible against the backrest of the front-
passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Only then can OCS be guaranteed to function
correctly. Always observe the child restraint sys-
tem manufacturer's installation and operating
instructions.
Occupant Classification System opera-
tion (OCS)
:PASSENGER AIR BAG ON indicator lamp
;PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled.
XPress the Start/Stop button once or twice, or turn the SmartKey to position 1or2 in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and PASSENGER
AIR BAG ON indicator lamps must light up simul-
taneously for approximately six seconds.
The indicator lamps display the status of the
front-passenger front air bag.
RPASSENGER AIR BAG ON lights up for 60 sec-
onds, subsequently both indicator lamps are
off (PASSENGER AIR BAG ON and OFF): the
front-passenger front air bag is able to deploy
in the event of an accident.
RPASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
52Occupant safety
Safety

If the PASSENGER AIR BAG ON indicator lamp is
off, only the PASSENGER AIR BAG OFF indicatorlamp shows the status of the front-passenger
front air bag. The PASSENGER AIR BAG OFF
indicator lamp may be lit continuously or be off.
If the status of the front-passenger front air bag
changes while the vehicle is in motion, an air bag
display message appears in the instrument clus-
ter (
Ypage 249). When the front-passenger
seat is occupied, always pay attention to the
PASSENGER AIR BAG OFF indicator lamp. Be
aware of the status of the front-passenger front
air bag both before and during the journey.
GWARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag is
disabled. It will not be deployed in the event of
an accident and cannot perform its intended
protective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
Rthe classification of the person in the front- passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
Rthe front-passenger seat has been moved
back as far back as possible.
Rthe person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front air bag is correct.
GWARNING
If you secure a child in a rearward-facing child
restraint system on the front-passenger seat
and the PASSENGER AIR BAG OFF indicator
lamp is off, the front-passenger front air bag
can deploy in the event of an accident. The
child could be struck by the air bag. This poses an increased risk of injury or even fatal injury.
Make sure that the front-passenger front air
bag has been deactivated. The PASSENGER
AIR BAG OFF indicator lamp must be lit.
NEVER use a rearward-facing child restraint
on a seat protected by an ACTIVE FRONT AIR-
BAG in front of it; DEATH or SERIOUS INJURY
to the child can occur.
If the PASSENGER AIR BAG OFF indicator lamp
stays off, do not install a rearward-facing child
restraint system on the front-passenger seat.
You can find more information on OCS under
"Problems with the Occupant Classification Sys-
tem" (
Ypage 55).
GWARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too close to the dashboard, in the event of an
accident, the child could:
Rcome into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
Rbe struck by the air bag if the PASSENGER
AIR BAG OFF indicator lamp is off
This poses an increased risk of injury or even fatal injury.
Always move the front-passenger seat as far
back as possible and fully retract the seat
cushion length. Always make sure that the
shoulder belt strap is correctly routed from
the vehicle belt sash guide to the shoulder
belt guide on the child restraint system. The
shoulder belt strap must be routed forwards
and downwards from the vehicle belt sash
guide. If necessary, adjust the vehicle belt
sash guide and the front-passenger seat
accordingly. Always observe the child
restraint system manufacturer's installation
instructions.
If OCS determines that:
RThe front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
Occupant safety53
Safety
Z

remains lit. This indicates that the front-
passenger front air bag is deactivated.
RThe front-passenger seat is occupied by a
child of up to twelve months old, in a standard
child restraint system, the PASSENGER AIR
BAG OFF indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front air bag is
deactivated.
But even in the case of a twelve-month-old
child, in a standard child restraint system, the
PASSENGER AIR BAG OFF indicator lamp can
go out after the system self-test. This indi-
cates that the front-passenger front air bag is
activated. The result of the classification is
dependent on, among other factors, the child
restraint system and the child's stature. It is
recommended that you install the child
restraint system on a suitable rear seat.
RThe front-passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), the PASSENGER AIR BAG OFF
indicator lamp lights up and remains lit after
the system self-test depending on the result
of the classification or, alternatively, goes out.
-If the PASSENGER AIR BAG OFF indicator
lamp is off, move the front-passenger seat
as far back as possible. Alternatively, a per-
son of smaller stature can sit on a rear seat.
-If the PASSENGER AIR BAG OFF indicator
lamp is lit, a person of smaller stature
should not use the front-passenger seat.
RThe front-passenger seat is occupied by an
adult or a person of adult stature, the
PASSENGER AIR BAG OFF indicator lamp
goes out after the system self-test. This indi-
cates that the front-passenger front air bag is
activated.
If children are traveling in the vehicle, be sure to
observe the notes on "Children in the vehicle"
(
Ypage 60).
When the Occupant Classification System
(OCS) is malfunctioning, the red 6restraint
system warning lamp on the instrument cluster
and the PASSENGER AIR BAG OFF indicator
lamp light up simultaneou sly. The front-
pa

ssenger front air bag is deactivated in this
case and does not deploy during an accident.
Have the Occupant Classification System (OCS)
checked and repaired immediately at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Benz Center for this purpose. If the front-passenger seat, the seat cover or the
seat cushion are damaged, have the necessary
repair work carried out at a qualified specialist
workshop. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories that
have been approved by Mercedes-Benz.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag will
also deploy. The Occupant Classification Sys-
tem (OCS) categorizes the occupant on the
front-passenger seat. Depending on that result,
the front-passenger front air bag is either ena-
bled or deactivated.
System self-test
GDANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front air bag might be triggered
unintentionally or might not be triggered at all
in the event of an accident with high deceler-
ation. This poses an increased risk of injury or
even fatal injury.
In this case the front-passenger seat may not
be used. Do not install a child restraint system
on the front-passenger seat. Have the Occu-
pant Classification System (OCS) checked
and repaired immediately at a qualified spe-
cialist workshop.
GWARNING
If the PASSENGER AIR BAG OFF indicator
lamp remains lit after the system self-test, the
front-passenger front air bag is disabled. It will
not be deployed in the event of an accident. In
this case, the front-passenger front air bag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front-
passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
54Occupant safety
Safety

board. This poses an increased risk of injury or
even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
Rthe classification of the person in the front-passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
Rthe person is seated properly with a cor-
rectly fastened seatbelt
Rthe front-passenger seat has been moved
as far back as possible
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front-
passenger seat may not be used. Do not
install a child restraint system on the front-
passenger seat. Have the Occupant Classifi-
cation System (OCS) checked and repaired
immediately at a qualified specialist work-
shop.
GWARNING
Objects between the seat surface and the
child restraint system could affect OCS oper- ation. This could result in the front-passenger
air bag not functioning as intended during an
accident. This poses an increased risk of
injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the forward-
facing child restraint system must, as far as
possible, be resting on the backrest of the
front-passenger seat. Always comply with the
child restraint system manufacturer's instal-
lation instructions.
After the system self-test, the PASSENGER AIR
BAG OFF or PASSENGER AIR BAG ON indicator
lamp displays the status of the front-passenger
front air bag (
Ypage 52). If the front-passenger
front air bag is enabled, the PASSENGER AIR
BAG ON indicator lamp lights up for 60 seconds
and then goes out.
If the PASSENGER AIR BAG ON indicator lamp is off, only the PASSENGER AIR BAG OFF indicator
lamp shows the status of the front-passenger
front air bag. The PASSENGER AIR BAG OFF
indicator lamp may be lit continuously or be off.
For more information about the OCS, see "Prob-
lems with the Occupant Classification System"
(
Ypage 55).
Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Ypage 54).
Occupant safety55
Safety
Z

ProblemPossible causes/consequences andMSolutions
The PASSENGER AIR
BAG OFF indicator lamp
lights up and remains lit,
even though the front-
passenger seat is occu-
pied by an adult or a per-
son of a stature corre-
sponding to that of an
adult.The classification of the person on the front-passenger seat is incor-
rect.
XMake sure the conditions for a correct classification of the person
on the front-passenger seat are met (Ypage 52).
XIf the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-
passenger seat may not be used.
XHave OCS checked as soon as possible at an authorized Mercedes- Benz Center.
The PASSENGER AIR
BAG OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger seat
is:
Runoccupied
Roccupied by the
weight of a child up to
twelve months old in a
child restraint system
OCS is malfunctioning.
XMake sure there is nothing between the seat cushion and the child
seat.
XMake sure that the entire base of the child restraint system rests on
the seat cushion of the front-passenger seat. The backrest of the
forward-facing child restraint system must lie as flat as possible
against the backrest of the front-passenger seat. If necessary,
adjust the position of the front-passenger seat.
XMake sure that the seat cushion length is fully retracted.
XWhen installing the child restraint system, make sure that the seat
belt is tight. Do not pull the seat belt tight using the front-passenger seat adjustment. This could result in the seat belt and the child
restraint system being pulled too tightly.
XCheck for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the child
restraint system. If necessary, adjust the head restraint accord-
ingly.
XMake sure that no objects are applying additional weight onto the
seat.
XIf the PASSENGER AIR BAG OFF indicator lamp remains off and/or
the PASSENGER AIR BAG ON indicator lamp lights up, do not install a child restraint system on the front-passenger seat. It is recom-
mended that you install the child restraint system on a suitable rear
seat.
XHave OCS checked as soon as possible at an authorized Mercedes-Benz Center.
Deployment of Emergency Tensioning
Devices and air bags
Important safety notes
GWARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible.
GWARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special-
ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced
56Occupant safety
Safety