2018 MERCEDES-BENZ GLC SUV check oil

Display messagesPossible causes/consequences andMSolutions
#
StopVehicl eSeeOperator' sManual
The battery is no longer bein gcharged and th econdition of charg eis
to olow.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 158).
XObserv eth einstruction sin th e# See Operator' sManualdisplay message .
XConsultaqualified specialist workshop .
#
StopVehicl eLeaveEngine Runnin g
The battery condition of charg eis to olow.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
#
Start Engine SeeOperator' sManual
The engin eis switched off and th econdition of charg eis to olow.
XSwitc hoff electrical consumer sthat you do no tneed, suc has th e
rear window defroste rand interior lighting .
XLeaveth eengin erunnin gfor afew minute sor drive alon gdistance.
The battery is bein gcharged.
4
CheckEngineOilAtNex tRefueling
The engin eoil level has dropped to th eminimum level.
A warning tone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 320).
XIf necessary, add engin eoil (Ypage 320).
If you have to ad dengin eoil frequently:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from aqualified
specialist workshop or on th eInternet at http://bevo.mercedes -
benz.co m.
254Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
4
Check Engine OilLevel(Add1quart)(USA) Check EngineOil Level (Ad d 1Liter)(Canada)
Mercedes-AMG GLC 63 vehicles:
The engineoil level has dropped to th eminimum level.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 320).
XIf necessary, add engin eoil (Ypage 320).
If you have to ad dengin eoil frequently:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from aqualified
specialist workshop or on th eInternet at http://bevo.mercedes -
benz.co m.
4
Engine Oil LevelLow Stop VehicleTurn Engine Off
Mercedes-AMG GLC 63 vehicles:
The engine oil level is too low. There is a risk of engine damage.
XPull over and stop the vehicle safely and switch off the engine, pay-
ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 158).
XCheck the engine oil level (Ypage 320).
XIf necessary, add engine oil (Ypage 320).
4
Engine Oil LevelCannot Be Measured
Mercedes-AMG GLC 63 vehicles: the measuring system is malfunc-
tioning.
XVisit a qualified specialist workshop.
8
Fuel Level Low
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
CThere is only a very small amount of fuel in the fuel tank.
XRefuel at the nearest gas station without fail.
8
Gas Cap Loose
The fuel filler cap is not closed correctly or the fuel system is leaking.
XCheck that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
XClose the fuel filler cap.
If the fuel filler cap is correctly closed:
XVisit a qualified specialist workshop.
Display messages255
On-board computer and displays
Z

Depending on the engine, the oil dipstick may be
in a different location.
To check the engine oil level:
Rpark the vehicle on a level surface
Rthe engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
Checking the oil level using the oil dip-
stick
Example: checking the engine oil level using
the oil dipstick
XPull oil dipstick:out of the dipstick guide
tube.
XWipe off oil dipstick :.
XSlowly slide oil dipstick :into the guide tube
to the stop and take it out again after approx-
imately three seconds.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
XIf the engine oil level has dropped to MIN mark
=or below, top up with 1.1 US qt (1.0 l)of
engine oil.
Checking the oil level using the on-
board computer
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S
4MATIC+: the oil level can only be checked
using the on-board computer.
XMake sure that the SmartKey is in position 2
in the ignition lock.
XPress 9or: on the steering wheel to
select the following message: Measuring
EngineOilLevelAccurateOnlyWhenVehicle Is Level
The measurement takes a few seconds. You will
see one of the following messages in the multi-
function display:
REngine Oil Level OK.
RAdd 1.1 Liter Engine Oil at NextRefueling.
XAdd oil if necessary.
If the engine is at normal operating temperature and the Reduce Engine Oil Level
message
appears, too much oil has been added.
XHave excess oil siphoned off.
If the For Engine Oil Level Ignition
Must Be Onmessage appears:
XTurn the SmartKey to position 2in the ignition
lock (Ypage 136).
If the Need More Time to Check Engine
Oil Levelmessage appears:
XIf the engine is at normal operating tem-
perature: repeat the measurement after
approximately five minutes.
XIf the engine is not at normal operating
temperature: e.g. if the engine was only star-
ted briefly, repeat the measurement after
approximately 30 minutes.
If the Engine Oil Level Not Measurable
with Engine Runningmessage appears:
XSwitch off the engine.
XIf the engine is at normal operating tem-
perature: wait about five minutes before car-
rying out the measurement.
XIf the engine is not at normal operating
temperature: e.g. if the engine was only star-
ted briefly, wait approximately 30 minutes
before carrying out the measurement.
If you wish to cancel the measurement, press
the 9 or: button on the multifunction
steering wheel.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Use only engine oils and oil filters that are
approved for vehicles with a service system. A
list of the engine oils and oil filters that have
been tested and approved in accordance with
320Engine compartment
Maintenance and care

Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center.
The following cause engine failure or damage
to the exhaust system:
RUse of engine oils and oil filters that have
not been expressly approved for the service
system
RReplacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired
RUse of engine oil additives
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Add engine oil (example)
XTurn cap :counter-clockwise and remove it.
XAdd engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 l)of engine
oil.
XReplace cap :on the filler neck and tighten
clockwise.
Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick
(Ypage 320).
Further information on engine oil (
Ypage 379).
Additional service products
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
Engine compartment321
Maintenance and care
Z

iThe ASSYST PLUS service interval display
does not show any information on the engine
oil level. Observe the notes on the engine oil
level (
Ypage 319).
The multifunction display shows a service mes-
sage for several seconds, e.g.:
RService A in XX Days
RService A Due
RService A Overdue by XX Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter A
orB, possibly in connection with a
number or another letter, indicates the type of
service. A
stands for a minor service and Bfor a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
XNote down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
XAfter reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
Hiding a service message
XPress the aor% button on the steering
wheel.
Displaying service messages
XSwitch on the ignition.
XUse ò on the steering wheel to call up the
list of menus.
XPress 9or: on the steering wheel to
select the Servicemenu and confirm with
a.
XPress 9or: on the steering wheel to
select the ASSYST PLUSsubmenu and con-
firm with a.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service
interval display
!If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in
the Maintenance Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Center, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions or
increased load on the vehicle, maintenance
work must be carried out more frequently, for
example:
RRegular city driving with frequent intermedi-
ate stops
RIf the vehicle is primarily used to travel short
distances
RUse in mountainous terrain or on poor road
surfaces
RIf the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be checked more often. Further information can be
obtained at a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
Driving abroad
An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
ASSYST PLUS323
Maintenance and care
Z

available engine and care oils are suitable for
this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing.
XClean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it becomes dirty or corroded.
XRemove rust on the ball, e.g. with a wire
brush.
XRemove dirt with a clean, lint-free cloth or a
brush.
XAfter cleaning, lightly oil or grease the ball
coupling.
XCheck that the vehicle's trailer tow hitch is
working properly.
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to irreparable dam-
age to the display.
XBefore cleaning the display, make sure that it
is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-
ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Care329
Maintenance and care
Z

have attained a pressure of at least 200 kPa
(2.0 bar/29 psi).
If a pressure of 200 kPa (2.0 bar/29 psi) has
been attained after five minutes, see "Tire pres-
sure reached" (
Ypage 337).
If a tire pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after five minutes, see "Tire
pressure not reached" (
Ypage 337).
If tire sealant has escaped, clean it off affected
areas as quickly as possible. Use plain water if
possible.
If your clothes are soiled with tire sealant, have
them cleaned with perchloroethylene at a dry
cleaner as soon as possible.
Tire pressure not reached
If a tire pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of the
faulty tire.
Tire sealant may escape when the filler hose is
unscrewed.
XVery slowly drive forwards or reverse approx-
imately 30 ft (10 m).
XPump up the tire again.
After a maximum of ten minutes, the tire pres-
sure must be at least 200 kPa (2.0 bar/
29 psi).
GWARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tire pressure reached
GWARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tire that
has been repaired using tire sealant.
The maximum permissible speed for a tire
sealed with tire sealant is 50 mph (80 km/h).
The upper part of the TIREFIT sticker must be
affixed to the instrument cluster in the driver's
field of vision.
If a tire pressure of 200 kPa (2.0 bar/29 psi) has
been attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of the
faulty tire.
Tire sealant may escape when the filler hose is
unscrewed.
XStow the tire sealant bottle and the tire infla-
tion compressor.
XPull away immediately .
XStop after driving for approximately ten
minutes and check the tire pressure with the
tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
GWARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
In cases such as the one mentioned above, con- tact an authorized Mercedes-Benz Center. Or
call 1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
XCorrect the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the Tire and
Loading Information placard on the B-pillar on
the driver's side or the tire pressure table in
the fuel filler flap for values.
XTo increase the tire pressure: switch on the
tire inflation compressor.
Flat tire337
Breakdown assistance
Z

Comply with the important safety notes for ser-
vice products when handlin g coolant
(
Ypage 377).
The coolant isa mixture of water and ant i-
freeze/corrosion inh ibitor. Itperforms the fol-
lowin g tasks:
Ranti-corrosion protection
Rantifreeze protection
Rraising the boilingpoin t
If the coolant has antifreeze protection downto
-35 ‡ (-37 †), the boilingpoin t of the coolant
during operation is approximately 266 ‡
(130 †).
The antifreeze concentrate /corrosion inh ibitor
concentration inthe engine co oling system
should:
Rbe at least 50 %.This willprotect the engine
co olin g system against freezing downto
approximate ly-35 ‡ (-37 †).
Rnot exceed 55% (antifreeze protection down
to -49 ‡[-45 †]). Otherwise, heat will not be
dissipated as effectively
Mercedes-Benz recommends an antifreeze/
corrosion inhibitor concentrate in accordance
with MB Specifications for Service Products
310.1.
iWhen the vehicle is first delivered, it is filled
with a coolant mixture that ensures adequate
antifreeze and anti-corrosion protection.
iThe coolant is checked with every mainte-
nance interval at a qualified specialist work-
shop.
Filling capacities
ModelCapacity
Mercedes-AMG
GLC 43 4MATIC12.2 US qt (11.5 l)
Mercedes-AMG
GLC 63 4MATIC+
Mercedes-AMG
GLC 63 S 4MATIC+11.7 US qt (11.1l)
Allot her models12.7 US qt (12.0 l)
Windshield washer system
Important safety notes
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
!Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or MB WinterFit. Unsuitable washer fluid could dam-
age the plastic lenses of the headlamps.
!Only MB SummerFit and MB WinterFit
washer fluid should be mixed together. The
spray nozzles may otherwise become
blocked.
Do not use distilled or de-ionized water. Other-
wise, the level sensor may give a false reading.
When handling washer fluid, observe the impor-
tant safety notes on service products
(
Ypage 377).
At temperatures above freezing:
XFill the washer fluid reservoir with a mixture of
water and windshield washer fluid, e.g. MB
SummerFit.
Add 1 part MB SummerFit to 100 parts water.
At temperatures below freezing:
XFill the washer fluid reservoir with a mixture of
water and washer fluid, e.g. MB WinterFit.
For the correct mixing ratio refer to the infor-
mation on the antifreeze reservoir.
iAdd windshield washer fluid, e.g. MB Sum-
merFit or MB WinterFit, to the washer fluid all
year round.
Climate control system refrigerant
Important safety notes
The climate control system of your vehicle is fil-
led with refrigerant R ‑134a.
The instruction label regarding the refrigerant
type used can be found on the radiator cross
member.
Service products and filling capacities381
Technical data
Z