2018 MERCEDES-BENZ GLC door lock

Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position [ or ^ , the automatic transmis-
sion will automatically switch to park posi-
tion ] and block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral \\ :
Operating with the SmartKey and Start/Stop
button: X
Make sure that the ignition is switched on. X
Make sure that the vehicle is stationary. X
Depress and hold the brake pedal.
Operating with the Start/Stop button only: X
Engage park position ] .X
Release the brake pedal. X
Remove the Start/Stop button from ignition
lock ( Y
page 137).X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button: X
Shift to neutral \\ .X
Release the brake pedal. X
Release the electric parking brake, if neces-
sary. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an auto matic car wash, wipe off wax
from
the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlet. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
tires R
door gaps, roof gaps, joints, etc. R
electrical components R
battery R
plug-type couplings R
lights R
seals R
trim R
ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! Vehicles with decorative foil: parts of your
vehicle are covered with decorative foil. Main-
tain a distance of at least 27.5 in (70 cm) Care 325
Maintenance and care Z

Flat tire
Preparing the vehicle Your vehicl e may be equipped with:R
MOExtended tires (tires wit h run-flat proper -
ties) ( Y
page 334)
Vehicl e preparation is no t necessar y on vehi-
cle s wit h MOExtended tiresR
a TIREFI T kit ( Y
page 333)
Vehicles equipped wit h MOExtended tires are
no t equipped wit h a TIREFI T kit at th e factory. It
is therefor e recommended that you additionally
equip your vehicl e wit h a TIREFI T kit if you moun t
tires that do no t feature run-flat properties, e.g.
winte r tires . A TIREFI T kit may be obtained from
a qualified specialist workshop.
Vehicles wit h an mbrace system (US A only) that
are no t equipped wit h a TIREFI T kit : in th e event
of a flat tire, contact th e Custome r Assistanc e
Cente r of th e mbrace emergenc y call system
( Y
page 308).
Information on changing and mounting wheels
( Y
page 370). X
Stop th e vehicl e on solid, non-slippery and
leve l ground , as far away as possible from
traffic. X
Switc h on th e hazard warning lamps.X
Secur e th e vehicl e against rollin g away
( Y
page 158).X
If possible , brin g th e fron t wheels int o th e
straight-ahead position .X
Switc h off th e engine.X
Remove th e SmartKey from th e ignition lock.
or, in vehicles wit h KEY LESS-GO start-function
o r KEYLESS ‑ GOX
Open th e driver' s door .
The vehicl e electronics are no w in position

In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
G WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
G WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the: R
the towing eye could detach itself R
the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate ( Y
page 376).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations: R
when towing the vehicle R
in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane. ! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! Shift the automatic transmission to position
\\ and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
] , which could damage the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed awa y.
If the vehicle ha s suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
\\ when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
\\ , have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position H in
the ignition lock R
cannot release the electric parking brake R
cannot shift the automatic transmission to
position \\
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 85). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
G WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.344
Towing and tow-starting
Breakdown assistance

Mercedes-AMG vehicles
All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers C .X
Remove the towing eye from the retainer
( Y
page 333). X
Mercedes-AMG vehicles: use a suitable
object, e.g. a screwdriver, to pry off cover C
on the front bumper from underneath. Take
the cover from the opening, but do not
remove it.
Press the mark on cover C on the rear
bumper inward and remove. X
All other vehicles: press the mark on
cover C inward and remove. X
Screw in the towing eye clockwise as far as it
will go and tighten it.
Vehicles with a trailer tow hitch do not have a
bracket for the screw-in towing eye at the back.
Connect the towbar to the trailer tow hitch
( Y
page 216).
Removing the towing eye X
Unscrew and remove the towing eye. X
Attach cover C to the bumper and press until
it engages.
Towing a vehicle with both axles on
the ground The automatic transmission automatically shifts
to position ] when you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. It is essential to
observe the following steps to ensure that the
automatic transmission remains in position \\
during towing. X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position H in the igni-
tion lock. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
\\ . X
Leave the SmartKey in position H in the igni-
tion lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 114).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.Towing and tow-starting 345
Breakdown assistance Z

the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground. X
Apply the electric parking brake manually. X
Bring the front wheels into the straight-ahead
position. X
Shift the transmission to position ] .X
Make sure that the vehicle level is set to "Nor-
mal" on vehicles with AIR BODY CONTROL
( Y
page 186).X
Switch off the engine. X
Vehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock. X
Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics are now in key posi-
tion

must be positioned vertically, directly under
the jacking point of the vehicle.
! Only position the jack at the appropriate
jacking point of the vehicle. Otherwise, you
could damage the vehicle.
Observe the following when raising the vehi-
cle: R
To raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved
by Mercedes-Benz. If used incorrectly, the
jack could tip over with the vehicle raised. R
The jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed. It must not be used for performing
maintenance work under the vehicle. R
Avoid changing the wheel on uphill and down-
hill slopes. R
Before raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Do not disengage the
parking brake while the vehicle is raised. R
The jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
flat, load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats. R
Do not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack will not
be able to achieve its load-bearing capacity
due to the restricted height. R
Make sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in (3 cm). R
Do not place your hands or feet under the
raised vehicle. R
Do not lie under the vehicle. R
Do not start the engine when the vehicle is
raised. R
Never open or close a door or the tailgate
when the vehicle is raised. R
Make sure that no persons are present in the
vehicle when the vehicle is raised. X
Using lug wrench C , loosen the bolts on the
wheel you wish to change by about one full
turn. Do not unscrew the bolts completely.
The jacking points are located just behind the
front wheel housings and just in front of the rear
wheel housings (arrows). X
Take the ratchet wrench out of the tire-chang-
ing tool kit and place it on the hexagon nut of
the jack so that the letters AUF are visible.
X
Position jack