2018 MERCEDES-BENZ GLC Owners Manual

Maximum loaded vehicle weight
(definition) .................................... .3 68
Maximum permissible tire pres-
sure (definition) ............................ .3 68
Maximum tire load ......................... 366
Maximum tire load (definition) ....... 368
MOExtended tires .......................... 351
Optional equipment weight (defi-
nition) ............................................ 369
PSI (pounds per square inch) (def-
inition) .......................................... .3 68
Replacing ....................................... 369
Service life ..................................... 350
Sidewall (definition) ....................... 368
Snow chains .................................. 351
Speed rating (definition) ................ 368
Storing .......................................... .3 70
Structure and characteristics
(definition) ..................................... 367
Summer tires in winter .................. 351
Temperature .................................. 363
TIN (Tire Identification Number)
(definition) ..................................... 369
Tire bead (definition) ..................... .3 68
Tire pressure (definition) ................ 368
Tire pressures (recommended) ...... 367
Tire size (data) ............................... 373
Tire size designation, load-bearing
capacity, speed rating .................... 364
Tire tread ....................................... 350
Tire tread (definition) ..................... 368
Total load limit (definition) ............. 369
Traction ......................................... 363
Traction (definition) ....................... 369
Tread wear ..................................... 363
Uniform Tire Quality Grading
Standards ...................................... 362
Uniform Tire Quality Grading
Standards (definition) .................... 367
Wear indicator (definition) ............. 369
Wheel and tire combination ........... 373
Wheel rim (definition) .................... 367
see Flat tire
Top Tether ............................................ 62
Touchpad
Changing the station/music
track .............................................. 283
C h aracter suggestions ................... 282 Deleting characters ....................... 282
Entering a space ............................ 282
Entering characters ....................... 282
Gesture control .............................. 282
Handwriting recognition ................ 282
Operating the touchpad ................. 282
Overview ........................................ 282
Quick access for Audio .................. 283
Switching ....................................... 282
Switching input line ....................... 282
Tow-starting
Emergency engine starting ............ 347
Important safety notes .................. 343
Towing a trailer
Axle load, permissible .................... 384
Cleaning the trailer tow hitch ......... 329
Coupling up a trailer ...................... 216
Decoupling a trailer ....................... 218
Driving tips .................................... 215
ESP ®
(Electronic Stability Pro-
gram) ............................................... 72
Important safety notes .................. 214
Installing the ball coupling ............. 216
Lights display message .................. 251
Power supply ................................. 218
Pulling away with a trailer .............. 140
Removing the ball coupling ............ 218
Trailer loads ................................... 384
Towing away
Important safety guidelines ........... 343
Installing the towing eye ................ 344
Notes for 4MATIC vehicles ............ 346
Removing the towing eye ............... 345
Transporting the vehicle ................ 346
With both axles on the ground ....... 345
Towing eye ......................................... 333
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 280
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 232
Display message ............................ 259
Function/notes ............................. 205
Important safety notes .................. 205 Index 23

Instrument cluster display ............ .2 05
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 218
Trailer towing
Active Lane Keeping Assist ............ 214
Blind Spot Assist ............................ 207
Permissible trailer loads and
drawbar noseweights ..................... 218
Transfer case ..................................... 155
Transmission
Display message ............................ 265
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) .............. .2 35
Transmission position display ......... 148
Transporting the vehicle .................. 346
Traveling uphill
Brow of hill ..................................... 168
Driving downhill ............................ .1 68
Maximum gradient-climbing capa-
bility ............................................... 168
Trim pieces (cleaning instruc-
tions) ................................................. .3 30
Trip computer (on-board com-
puter) ................................................. .2 25
Trip odometer
Calling up ....................................... 224
Resetting (on-board computer) ...... 226
Trunk
see Cargo compartment
Turn signals
Display message ............................ 251
Replacing bulbs (front) ................... 118
Switching on/off ........................... 113
Two-way radio
Frequencies ................................... 375
Installation ..................................... 375
Transmission output (maximum) .... 375
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 85 From inside the vehicle (central
unlocking button) ............................. 84
USB devices
Connecting to the Media Inter-
face ............................................... 289
V Vanity mirror (in the sun visor) ........ 303
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 33
Display message ............................ 264
Electronics ..................................... 375
Equipment ....................................... 29
Individual settings .......................... 231
Limited Warranty ............................. 33
Loading .......................................... 359
Locking (in an emergency) ............... 85
Locking (SmartKey) .......................... 78
Lowering ........................................ 373
Maintenance .................................... 30
Operating safety .............................. 31
Operation outside the USA/
Canada ............................................ 30
Parking .......................................... 158
Parking for a long period ................ 160
Pulling away ................................... 139
Raising ........................................... 370
Reporting problems ......................... 32
Securing from rolling away ............ 370
Technical data ............................... 375
Towing away .................................. 343
Transporting .................................. 346
Unlocking (in an emergency) ........... 85
Unlocking (SmartKey) ...................... 78
Vehicle data ................................... 382
Vehicle data
Dimensions .................................... 382
Vehicle data (off-road driving)
Approach/departure angle ............ 384
Maximum gradient climbing abil-
ity .................................................. 384
Maximum water depth ................... 383
Vehicle emergency locking ................ 85
Vehicle identification number
see VIN
Vehicle identification plate .............. 37624
Index

Vehicle level
AIR BODY CONTROL ...................... 185
Display message ............................ 256
Video
Operating the DVD ......................... 229
see also Digital Operator's Man-
ual .................................................. 280
VIN
Seat ............................................... 377
Type plate ...................................... 376
W Warning and indicator lamps
ABS ................................................ 271
Active Brake Assist ........................ 277
Airbag ............................................ 274
Brakes ........................................... 270
Coolant .......................................... 275
Distance warning ........................... 277
Engine diagnostics ......................... 274
ESP ®
.............................................. 271
ESP ®
OFF ....................................... 273
Fuel tank ........................................ 274
General notes ................................ 268
Overview .......................................... 37
Parking brake ................................ 274
PASSENGER AIR BAG ...................... 45
Reserve fuel ................................... 274
Restraint system ............................ 274
Seat belt ........................................ 269
SPORT handling mode ................... 273
Steering ......................................... 279
Tire pressure monitor .................... 278
Warranty .............................................. 29
Washer fluid
Display message ............................ 267
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 280
Wheel and tire combinations
Tires ............................................... 373
Wheel bolt tightening torque ........... 373
Wheel chock ...................................... 370
Wheels
Changing a wheel .......................... 369
Checking ........................................ 349
Cleaning ......................................... 326 Important safety notes .................. 349
Information on driving .................... 349
Interchanging/changing ................ 369
Mounting a new wheel ................... 372
Mounting a wheel .......................... 370
Removing a wheel .......................... 372
Snow chains .................................. 351
Storing ........................................... 370
Tightening torque ........................... 373
Wheel size/tire size ....................... 373
Window curtain air bag
Display message ............................ 248
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 130
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 322
Important safety notes .................. 381
Windshield wipers
Problem (malfunction) ................... 123
Rear window wiper ........................ 121
Replacing the wiper blades ............ 121
Switchi ng on/off ........................... 120
Wi
nter driving
Important safety notes .................. 351
Slippery road surfaces ................... 165
Snow chains .................................. 351
Winter operation
Radiator cover ............................... 319
Summer tires ................................. 351
Winter tires
M+S tires ....................................... 351
Wiper arm
Moving to a vertical position .......... 121
Wiper blades
Cleaning ......................................... 327
Important safety notes .................. 121
Replacing ....................................... 121
Replacing (rear window) ................ 122
Replacing (windshield) ................... 121
Without changing gears
Display message ............................ 265
Wooden trim (cleaning instruc-
tions) .................................................. 330 Index 25

Workshop
see Qualified specialist workshop26
Index

Introduction The printe d Operator's Manual provide s infor-
mation about th e saf e operation of your vehicle.
The Digital Operator's Manual provide s compre-
hensiv e and specifically adapted information on
your vehicle's equipmen t and multimedia sys-
tem. You can call up th e Digital Operator's Man -
ual via th e multimedia system.
i You will no t incur any cost s when calling up
th e Digital Operator's Manual. The Digital
Operator's Manual works without connecting
to th e Internet .
Ther e are three ways to access th e topic s of th e
Digital Operator's Manual: R
Visua l search
The visual search allows you to explor e your
vehicl e "virtually". Starting from either th e
vehicl e exterio r vie w or interio r view, you can
access man y of th e differen t topic s covered
by th e Digital Operator's Manual. To access
th e vehicl e interio r section , select th e "Vehi-
cle interior" view. R
Keywor d search
The keyword search allows you to search for a
keyword by enterin g characters.R
Content s
You can select individual section s in th e con-
tents.
i The Digital Operator's Manual is deactiva-
te d for safet y reason s while driving .
Operation
Calling up the Digital Operator's Man-
ual X
Press th e

Protecting the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 376).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the substantial defect or malfunction can
result in death or serious injuries for theService and vehicle operation 29
Introduction Z

vehicle occupants while driving and this
defect has already been repaired at least
twice and Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or malfunction, though less seri-
ous than (1) above, has already been
repaired at least four times and Mercedes-
Benz has been informed in writing of the
necessity of a repair.
(3) the vehicle cannot be used for longer than
30 calendar days because of repair work
resulting from this or other substantial
defects or malfunctions.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance Always bring the Maintenance Booklet with you
when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please send
us the "Notification of Address Change" in the Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada When you are abroad with your vehicle, observe
the following points: R
Service facilities or replacement parts may
not be readily available. R
Lead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter. R
The fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C930
Service and vehicle operation
Introduction