2018 MERCEDES-BENZ GLC heating

The vehicle is driven in the low engine speed
range and the wheels are less likely to spin. R
gliding mode is not available. R
the ECO start/stop function is activated
( Y
page 141).
Drive program E (Economy) Drive program E is characterized by the follow-
ing: R
the vehicle exhibits particularly economical
handling characteristics. R
the vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully. R
the vehicle has improved driving stability, for
example on slippery road surfaces. R
optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin. R
during deceleration, the engine is disconnec-
ted from the drive train. The vehicle uses
kinetic energy and consumes less fuel. R
the cooling and heating output of the climate
control system has been reduced. R
gliding mode is available. R
the ECO start/stop function is activated
( Y
page 141).
Mercedes-AMG GLC 63 4MATIC+/GLC
63 S 4MATIC+
Drive program RACE (S ‑ MODEL)The RACE drive program is characterized by the
following: R
the vehicle exhibits driving characteristics
suitable for the racetrack. R
all vehicle systems are set for maximum
sportiness. R
the gearshift recommendation gives you
information for slowly warming up the drive
assemblies and for adopting a fuel-efficient
driving style ( Y
page 152). You can follow the
gearshift recommendations at all times and
shift gear accordingly using the steering
wheel paddle shifters. On the basis of the
gearshift recommendation, using the steering
wheel paddle shifters, you can optimize the
drive train and engine operating mode at any
time. R
if you have selected a gear manually, this will
be maintained until the vehicle speed increa-
ses or decreases dramatically. R
the vehicle pulls away in first gear. R
the automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits particularly hard
springing and damping settings. R
gliding mode is not available. R
the ECO start/stop function is switched off
( Y
page 141).
Drive program S+ (Sport Plus) Drive program S+ is characterized by the fol-
lowing: R
the vehicle exhibits particularly sporty driving
characteristics. R
the vehicle pulls away in first gear. R
the automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits particularly hard
springing and damping settings. R
gliding mode is not available. R
the ECO start/stop function is switched off
( Y
page 141).
Drive program S (Sport) Drive program S is characterized by the follow-
ing: R
the vehicle exhibits sporty driving character-
istics. R
the vehicle pulls away in first gear. R
the automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits stiff springing and
damping settings. R
gliding mode is not available. R
the ECO start/stop function is switched off
( Y
page 141).Automatic transmission 151
Driving and parking Z

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only. X
Stop the vehicle. X
Shift the transmission to position ] .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position [ or ^ .
If [ is selected, the transmission only shifts to one gear; if ^ is
selected, the transmission shifts to reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position Z or
G ) if R
the electrical parking brake is being tested
using a dynamometer R
the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with Refueling 155
Driving and parking Z

In addition to driving style, the actual consump-
tion is affected by other factors, such as: R
load R
Tire pressure R
Cold start R
Choice of route R
Active electrical consumers
These factors are not included in the ECO dis-
play.
An economical driving style specially requires
driving at moderate engine speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant": R
observe the gearshift recommendations R
drive using drive program E
On long journeys at a constant speed, e.g. on the
highway, only the outer area for "constant" will
change.
The ECO display summarizes the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in
the outer areas at the start of a journey. On lon-
ger journeys, there are fewer changes. For more
marked changes, perform a manual rest
( Y
page 226).
For further information on the ECO display, see
( Y
page 225).
Brakes
Important safety notes
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting to a
lower gear in good time. This allows you to
take advantage of the engine's braking effect.
This helps you to avoid overheating the
brakes and wearing them out excessively. When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage
is not covered by the Mercedes-Benz war-
ranty.
Heavy and light loads
G WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance. Driving tips 163
Driving and parking Z

R
avoid sudden steering movements R
brake carefully
Driving on flooded roads
! Bear in mind that vehicles traveling in front
or in the opposite direction create waves. This
may cause the maximum permissible water
depth to be exceeded.
Failure to observe these notes may result in
damage to the engine, electrical systems and
transmission.
If you have to drive on stretches of road on which
water has collected, please bear in mind that: R
in the case of standing water, the water level
may be no higher than the lower edge of the
vehicle body R
you should drive no faster than walking pace
Winter driving
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
G DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and braking maneuvers. Do not use cruise control or
Distance Pilot DISTRONIC.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed: X
Shift the transmission to position \\ .
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving st yle an d drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
For more information on driving with snow
chains, see ( Y
page 351).
For more information on driving with summer
tires, see ( Y
page 351).
Observe the notes in the "Winter operation" sec-
tion ( Y
page 351).
Off-road driving
Important safety notes
G WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a
risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other Driving tips 165
Driving and parking Z

Change into a lower gear in good time on long
and steep downhill gradients. This is especially
impo rtant if the veh icle is laden. By doin g so, you
will make use of the braking effect of the engine.
This relieves the load on the brake system and
prevents the brakes from overheating and wear-
ing too quic kly.
If Distance Pilot DI ST RONIC detects that there is
a risk of a co llisio n, you will be warned visually
and acoustically. Without your intervention, Dis-
tance Pilot DISTRONIC cannot prevent a co lli-
sion. An intermittent warning tone will then
sound and the dist ance warning lamp will light
up in the instrument cluster. Brake immediately
in order to increase the dist ance to the veh icle in
front or take evasive action pro vide d it is safe to
do so.
Distance Pilot DI ST RONIC operates in the range
between 0 mph (0 km/h) and 120 mph
(200 km/h).
Do not use Distance Pilot DI ST RONIC while driv -
ing on roads with steep gradients.
Sin ce Distance Pilot DI ST RONIC transmits radar
waves, it can resemble the radar detectors of
the respon sible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
i USA only: This device has been approved by
the FCC as a "Vehicular Radar System". The
radar sensor is intended for use in an aut o-
m
otive radar system only. Removal, tamper-
ing, or altering of the device will void any war-
ranties, and is not permitted by the FCC. Do
not tamper wit h, alter, or use in any non-
approved way.
Any unauthorized mod ific ation to th is device
could void the user's authority to operate the
equipm ent.
i Canada only: This device co mplie s wit h
RSS -210 of In dustry Canada. Operation is
subject to the foll owin g two conditions:
1. This device may not cause interference,
and
2. This device must accept any interference
receive d, inc ludin g interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the device
will void any warranties, and is not permitte d.
Do not tamper wit h, alter, or use in any non-
approved way. Any unauthorized modification to this device
could void the user's authority to operate the
equipment.
Important safety notes
G WARNING
Distance Pilot DI ST RONIC does not react to: R
people or animals R
stationary objects on the road, e.g. st oppe d
or parked vehicles R
oncoming vehicles and crossing traffic
As a result, Distance Pilot DI ST RONIC may
neither give warnings nor intervene in such
situations. There is a risk of an accident.
Alwa ys pay careful attention to the traff ic sit-
uation and be ready to brake.
G WARNING
Distance Pilot DI ST RONIC cannot always
clearly identify other road users and co mple x
traff ic situations.
In such cases, Distance Pilot DI ST RONIC may:R
give an unnecessary warning and then
brake the vehicle R
neither give a warning nor intervene R
accelerate or brake unexpect edly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, especially if Distance Pilot DISTRONIC
warns you.
G WARNING
Distance Pilot DI ST RONIC brakes your vehicle
with up to 50% of the maximum poss ible
deceleration. If this deceleration is not suffi-
cient, Distance Pilot DI ST RONIC alerts you
wit h a visual and acoustic warning. There is a
risk of an accident.
Apply the brakes yourself in these situations
and try to take evasive action.
! When Distance Pilot DI ST RONIC or the
HOLD function are activated, the vehicle
brakes automatically in certain situations.Driving systems 171
Driving and parking Z

which the maximum permissible speed for vehi-
cle/trailer combinations is above 60 mph
(100 km/h).
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to
when driving without a trailer and it will con-
sume more fuel.
Shift to a lower gear on long and steep downhill
gradients.
This also applies to: R
activated DISTRONIC PLUS R
activated cruise control
This will use the braking effect of the engine, so
that less braking will be required to maintain the
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly. If you need additional
braking, depress the brake pedal repeatedly
rather than continuously.
Driving tips If the trailer swings from side to side: X
Do not accelerate. X
Do not counter-steer. X
Brake if necessary. R
Maintain a greater distance from the vehicle
in front than when driving without a trailer. R
Avoid braking abruptly. If possible, brake gen-
tly at first to allow the trailer to run on. Then,
increase the braking force rapidly. R
The values given for gradient-climbing capa-
bilities from a standstill refer to sea level.
When driving in mountainous areas, note that
the power output of the engine and, conse-
quently, the vehicle's gradient-climbing capa-
bility, decreases with increasing altitude.
Installing the ball coupling
G WARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving
and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as descri-
bed in the ball coupling manufacturer's instal-
lation instructions. Make sure that the ball coupling is correctly installed and secured
before every journey.
G WARNING
If the ball coupling is not installed and secured
correctly the trailer may come loose. There is
a risk of an accident.
Install and secure the ball coupling as descri-
bed in the ball coupling installation instruc-
tions. Make sure that the ball coupling is
installed and secured correctly before every
journey.
X
Pull protective cap C in the direction of the
arrow, out of the ball coupling recess. X
Stow protective cap C so that it cannot be
thrown around. X
Observe the manufacturer's installation
instructions.
Observe the loading guidelines ( Y
page 290)
and the safety notes regarding stowage
spaces ( Y
page 290).
Coupling up a trailer
! Do not connect the trailer's brake system (if
featured) to the hydraulic brake system of the
towing vehicle, as the latter is equipped with
an anti-lock brake system. Doing so will result
in a loss of function of the brake systems of
both the vehicle and the trailer. X
Apply the vehicle's electric parking brake
manually. X
Start the engine. X
Shift the transmission to position ] .X
Vehicles with AIR BODY CONTROL: select
the Comfort drive program.216
Towing a trailer
Driving and parking

Care
General notes
! When cleaning your car, do not use: R
dry, coarse or hard cloths R
abrasive cleaning agents R
solvents R
cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films with hard
objects, e.g. rings or ice scrapers. Otherwise,
you may scratch or damage the surfaces and
films.
! Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
H Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
G WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations. To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations: R
when towing the vehicle R
in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that: R
the side windows and sliding sunroof are
closed completely R
the blower is switched off R
the windshield wiper switch is in position

nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Cleaning the windows
G WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals and
pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components. X
Clean the inside and outside of the windows
with a damp cloth and a cleaning product that
is recommended and approved by Mercedes-
Benz. Cleaning wiper blades
G WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
! Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly. X
Move the wiper arms to a vertical position
( Y
page 121) and fold away from the wind-
shield. X
Carefully clean the wiper blades with a damp
cloth. X
Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
! Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len-
ses. X
Clean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
Cleaning the mirror turn signals
! Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals. X
Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g. Care 327
Maintenance and care Z