2018 MERCEDES-BENZ GLC lock

Warning/
indicator
lamp Q Signal type
Possible causes/consequences and P Solutions
%
Q The yellow ABS warning lamp is lit while the engine is running.
ABS (anti-lock braking system) is malfunctioning.
If there is an additional warning tone, the EBD (electronic brake force distribution)
is malfunctioning.
Other driving systems and driving safety systems may also malfunction.
G WARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident. X
Observe the additional display messages in the multifunction display. X
Drive on carefully. X
Visit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such
as the navigation system or the automatic transmission, will not be available.
'M

Stowage compartments in the front Glove compartment X
To open: pull handle C and open glove box
flap D .X
To close: fold glove box flap D up until it
engages.
Objects in A4 format or an iPad ®
, for example,
can be stored in the glove box. For vehicles with
a perfume atomizer ( Y
page 132) the storage
space of the glove box is restricted.
The glove box can only be locked and unlocked
using the mechanical key ( Y
page 80).X
To lock: insert the mechanical key into the
lock and turn it 90° clockwise to position H .X
To unlock: insert the mechanical key into the
lock and turn it 90° counter-clockwise to
position G . Eyeglasses compartment X
To open: press marking C .
The eyeglasses compartment opens down.
Make sure that the eyeglasses compartment is
always closed while the vehicle is in motion.
Stowage compartment in the front center
console
X
Briefly press trim D in the direction of the
arrow.
Cover C swings up.
Stowage compartment under the armrest
X
To open: press button C at front.
The stowage space opens.Stowage areas 291
Stowage and features Z

X
Hook seat belt buckle tongue C through seat
belt retainer D .
Release handle in the cargo compartment
X
Pull the left or right release handle C .
The corresponding backrest folds forward. X
Move the driver's or front-passenger seat
back if necessary.
Release handle next to the seat backrest The release handle beside the seat backrest is
only present in vehicles with an EASY-PACK tail-
gate. X
Pull the left or right release handle C beside
the seat backrests.
The corresponding backrest folds forward. X
Move the driver's or front-passenger seat
back if necessary.
Middle rear seat backrest X
Pull release lever D forward.
Rear seat backrest C is released.X
Fold rear seat backrest C forward.X
Move the driver's or front-passenger seat
back if necessary.
Folding the rear seat backrest back
! Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be dam-
aged.
Left and right seat backrest: X
Move the driver's or front-passenger seat
forward if necessary. X
Fold rear seat backrest C back until it
engages.
If the rear seat backrest is not engaged and
locked, this will be shown in the multifunction294
Stowage areas
Stowage and features

display in the instrument cluster. A warning
tone also sounds. X
Adjust the head restraints if necessary
( Y
page 102). X
Move the driver's or front-passenger seat
back if necessary.
Middle rear seat backrest: X
Move the driver's or front-passenger seat
forward if necessary. X
Fold seat backrest C back until it engages.
Red lock status indicator D is no longer visi-
ble. X
Adjust the head restraints if necessary
( Y
page 102). X
Move the driver's or front-passenger seat
back if necessary.
Locking the center rear seat backrest
In order to prevent the cargo compartment from
being accessed by unauthorized persons, the
center seat backrest can be locked using a
catch. The center seat backrest can only be fol-
ded forward together with the left seat backrest. X
To lock: fold the left and center seat backr-
ests forward. Make sure that the center and left seat backrests are engaged and joined
together. X
Slide catch C upwards.
The release mechanism of the center seat
backrest is locked. X
To unlock: fold the left and center seat backr-
ests forward. X
Slide catch C downwards.
Adjusting the angle of the rear seat
backrests (cargo position)
Vehicles with the stowage space package: to
enlarge the cargo compartment, you can adjust
the rear seat backrests to a 10 degrees steeper
angle (cargo position). X
Fold the seat backrest forward ( Y
page 293).X
Move handle C in the direction of the arrow. X
Push back seat backrest D as far as han-
dle C until the backrest engages.
The cargo position has been reached.
Securing loads
Cargo tie-down rings Observe the following notes on securing loads: R
Observe the loading guidelines ( Y
page 290).R
Secure the load using the cargo tie-down
rings. R
Distribute the load on the cargo tie-down
rings evenly. R
Do not use elastic straps or nets to secure a
load, as these are only intended as an anti-slip
protection for light loads. R
Do not route tie-downs across sharp edges or
corners. R
Pad sharp edges for protection.Stowage areas 295
Stowage and features Z

12 V sockets
General notes X
Turn the SmartKey to position G in the igni-
tion lock ( Y
page 136).
The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there
is sufficient power to start the engine.
If you have connected a device to the 12 V
socket, leave the cover of the stowage com-
partment open. This prevents the cover from
being blocked.
Socket in the front center console
12 V socket (example) X
To open: open the stowage compartment
( Y
page 291). X
Lift up the cover of socket D .X
To close: push cover C of the stowage com-
partment closed. Socket in the rear compartment center
console X
Pull cover D out by its top edge. X
Lift up the cover of socket C .
Socket in the cargo compartment
X
Lift up the cover of socket C .
115 V socket
Important safety notes
G DANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if
the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury. R
Use only connector cables that are dry and
free of damage. R
When the ignition is off, make sure that the
115 V power socket is dry. Features 305
Stowage and features Z

However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations Downloading destinations Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if: R
the vehicle is equipped with a navigation sys-
tem. R
the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section. Search and Send General notes To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps ®
can be transferred via mbrace directly to
your vehicle's navigation system.
Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter a destination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle. X
When the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 136).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book. Features 311
Stowage and features Z

If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center. The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an312
Features
Stowage and features

existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data need to be transferred during an
Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
You will see the Roadside Assistance Con‐
nected message in the display. If the Vehicle
Health Check can be started, the Request for
Vehicle Diagnostics Received Start
vehicle diagnostics? message appears in
the display. X
Press the Yes button to confirm the message.X
If the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to position H in the ignition lock
( Y
page 136). X
If the Please follow the instructions
received by phone and move your vehi‐
cle to a safe position. message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins. You
will see the Vehicle Diagnostics Active
message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle Diagnostics:
Transferring Data... message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone. Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
( Y
page 33).
Information on Roadside Assistance
( Y
page 30).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the Do you want to
start route guidance? Destination
Received destination has been saved
in "Previous destinations". message on
the multimedia system display.
The route is saved. X
To start route guidance: select Yes .
An overview of the route is shown in the dis-
play.
If you select No , the saved route can be called
up later in the navigation menu. X
Select Start .
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call. Features 313
Stowage and features Z